A field study investigating the effect of waiting time on customer satisfaction

Journal of Psychology: Interdisciplinary and Applied

Volumn 131, Issue 6, 1997, Pages 655-660

  Tom, Gail ^a   Lucey, Scott ^a  

^a CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0347244315     PISSN: 00223980     EISSN: 19401019     Source Type: Journal    
DOI: 10.1080/00223989709603847     Document Type: Article

References (16)

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