The utilization of critical incident technique to examine cruise passengers' repurchase intentions

Journal of Travel Research

Volumn 44, Issue 3, 2006, Pages 273-280

  Petrick, James F ^a   Tonner, Catherine ^b   Quinn, Christina ^b  

^a TEXAS A AND M UNIVERSITY   (United States)

^b NONE

Author keywords

Critical incident technique; Cruise; Perceived value; Repurchase intentions; Satisfaction; Word of mouth

Indexed keywords

LEISURE INDUSTRY; TOURISM MANAGEMENT;

EID: 33646243824     PISSN: 00472875     EISSN: 15526763     Source Type: Journal    
DOI: 10.1177/0047287505282944     Document Type: Article

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