The effect of information satisfaction and relational benefit on consumers' online shopping site commitments

Journal of Electronic Commerce in Organizations

Volumn 4, Issue 1, 2006, Pages 70-90

  Park, Chung Hoon ^a   Kim, Young Gul ^b  

^a Samsung SDS   (South Korea)

^b Korea Advanced Institute of Science and Technology (KAIST)   (South Korea)

Author keywords

Consumer loyalty; Information quality; Internet buyers; Internet shopping

Indexed keywords

CUSTOMER SATISFACTION; INTERNET; ONLINE SYSTEMS; PRODUCT DEVELOPMENT; WORLD WIDE WEB;

CONSUMER LOYALTY; INFORMATION QUALITY; INTERNET BUYERS; INTERNET SHOPPING;

INFORMATION THEORY;

EID: 33645530877     PISSN: 15392937     EISSN: 15392929     Source Type: Journal    
DOI: 10.4018/jeco.2006010105     Document Type: Article

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