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Volumn 24, Issue 3, 2005, Pages 17-27

Digital chat reference in health science libraries: Challenges in initiating a new service

Author keywords

Academic health science libraries; Chat reference; Digital reference services; Electronic services; Information seeking behavior; Reference services

Indexed keywords

ARTICLE; COMPUTER INTERFACE; COMPUTER NETWORK; COMPUTER PROGRAM; E-MAIL; HUMAN; INFORMATION RETRIEVAL; INTERNET; LIBRARY; MARKETING; MEDICAL STUDENT; ORGANIZATION AND MANAGEMENT; PROGRAM DEVELOPMENT; QUESTIONNAIRE;

EID: 26844442731     PISSN: 02763869     EISSN: None     Source Type: Journal    
DOI: 10.1300/J115v24n03_02     Document Type: Article
Times cited : (8)

References (10)
  • 2
    • 15944407310 scopus 로고    scopus 로고
    • Digital Reference Service: Trends in Academic Health Science Libraries
    • Spring
    • Dee, Cheryl R. "Digital Reference Service: Trends in Academic Health Science Libraries." Medical Reference Services Quarterly 24(Spring 2005):19-27.
    • (2005) Medical Reference Services Quarterly , vol.24 , pp. 19-27
    • Dee, C.R.1
  • 3
    • 0038656449 scopus 로고    scopus 로고
    • Chat Reference Service in Medical Libraries: Part 2. Trends in Medical School Libraries
    • Summer
    • Dee, Cheryl R. "Chat Reference Service in Medical Libraries: Part 2. Trends in Medical School Libraries." Medical Reference Services Quarterly 22(Summer 2003): 15-28.
    • (2003) Medical Reference Services Quarterly , vol.22 , pp. 15-28
    • Dee, C.R.1
  • 4
    • 0037980115 scopus 로고    scopus 로고
    • Chat Reference Service in Medical Libraries: Part 1. An Introduction
    • Summer
    • Dee, Cheryl R. "Chat Reference Service in Medical Libraries: Part 1. An Introduction." Medical Reference Services Quarterly 22(Summer 2003): 1-13.
    • (2003) Medical Reference Services Quarterly , vol.22 , pp. 1-13
    • Dee, C.R.1
  • 5
    • 85010496934 scopus 로고    scopus 로고
    • Communication Strategies for Instant Messaging and Chat Reference Services
    • Fagan, Jody C., and Desai, Chris M. "Communication Strategies for Instant Messaging and Chat Reference Services." The Reference Librarian 38, no. 79/80 (2002/2003): 121-55.
    • (2002) The Reference Librarian , vol.38 , Issue.79-80 , pp. 121-155
    • Fagan, J.C.1    Desai, C.M.2
  • 6
    • 85010506943 scopus 로고    scopus 로고
    • Going It Alone: Can a Small/Medium-Sized Library Manage Live Online Reference?
    • Ward, Joyce; Mervar, Dana; Loving, Matthew; and Kronen, Steve. "Going It Alone: Can a Small/Medium-Sized Library Manage Live Online Reference?" The Reference Librarian 38, no. 79/80 (2002/2003): 311-22.
    • (2002) The Reference Librarian , vol.38 , Issue.79-80 , pp. 311-322
    • Ward, J.1    Mervar, D.2    Loving, M.3    Kronen, S.4
  • 7
    • 0037834480 scopus 로고    scopus 로고
    • Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View
    • Winter
    • Lankes, R. David; Gross, Melissa; and McClure, Charles R. "Cost, Statistics, Measures, and Standards for Digital Reference Services: A Preliminary View." Library Trends 51(Winter, 2003): 401-13.
    • (2003) Library Trends , vol.51 , pp. 401-413
    • Lankes, R.D.1    Gross, M.2    McClure, C.R.3
  • 9
    • 84986076212 scopus 로고    scopus 로고
    • Digital Reference: Training and Assessment for Service Improvement
    • Kawakami, Alice, and Swartz, Pauline. "Digital Reference: Training and Assessment for Service Improvement." Reference Services Review 31, no. 3 (2003): 227-36.
    • (2003) Reference Services Review , vol.31 , Issue.3 , pp. 227-236
    • Kawakami, A.1    Swartz, P.2
  • 10
    • 85010575510 scopus 로고    scopus 로고
    • Evaluating Online Real-Time Reference in an Academic Library: Obstacles and Recommendations
    • Ronan, Jana; Reakes, Patrick; and Cornwell, Gary. "Evaluating Online Real-Time Reference in an Academic Library: Obstacles and Recommendations. " The Reference Librarian 38, no. 79/80 (2002/2003): 225-40.
    • (2002) The Reference Librarian , vol.38 , Issue.79-80 , pp. 225-240
    • Ronan, J.1    Reakes, P.2    Cornwell, G.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.