A pre-post comparison of service operational efficiency and patient satisfaction under open access scheduling

Health Care Management Review

Volumn 30, Issue 3, 2005, Pages 220-228

  Parente, Diane H ^a   Pinto, Mary Beth ^a   Barber, Joseph C ^b  

^a Department of Management Information Systems   (United States)

^b Erie Pediatrics   (United States)

Author keywords

Medical practice improvement; Open Access scheduling; Patient satisfaction

Indexed keywords

COMPARATIVE STUDY; HEALTH CARE ACCESS; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HUMAN; MEDICAL SERVICE; PATIENT SATISFACTION; PHYSICIAN; PRIMARY MEDICAL CARE; REVIEW;

EID: 23744502637     PISSN: 03616274     EISSN: None     Source Type: Journal    
DOI: 10.1097/00004010-200507000-00006     Document Type: Review

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