-
1
-
-
1842741967
-
-
Ottawa, Ontario: Canadian Coordinating Office for Health Technology Assessment. Technical report no. 43. November
-
Stacey D, Noorani HZ, Fisher A, Robinson D, Joyce J & Pong RW. Telephone triage services: systematic review and survey of Canadian call centre programs. Ottawa, Ontario: Canadian Coordinating Office for Health Technology Assessment. Technical report no. 43. November, 2003.
-
(2003)
Telephone Triage Services: Systematic Review and Survey of Canadian Call Centre Programs
-
-
Stacey, D.1
Noorani, H.Z.2
Fisher, A.3
Robinson, D.4
Joyce, J.5
Pong, R.W.6
-
2
-
-
0035686415
-
An analysis of calls referred to the emergency 999 service by NHS Direct
-
Gaffney P, Crane S, Johnson G, Playforth M. An analysis of calls referred to the emergency 999 service by NHS Direct. Emerg Med J 2001;18:302-304.
-
(2001)
Emerg Med J
, vol.18
, pp. 302-304
-
-
Gaffney, P.1
Crane, S.2
Johnson, G.3
Playforth, M.4
-
3
-
-
0027433236
-
After-hours telephone coverage: The application of an area-wide telephone triage and advice system for pediatric practices
-
Poole SR, Schmitt BD, Carruth T, Peterson-Smith A, Slusarski M. After-hours telephone coverage: the application of an area-wide telephone triage and advice system for pediatric practices. Pediatrics 1993;92:670-679.
-
(1993)
Pediatrics
, vol.92
, pp. 670-679
-
-
Poole, S.R.1
Schmitt, B.D.2
Carruth, T.3
Peterson-Smith, A.4
Slusarski, M.5
-
4
-
-
0018272561
-
Telephone management of acute pediatric illnesses
-
Perrin EC and Goodman HC. Telephone management of acute pediatric illnesses. NEJM 1978;298:130-135.
-
(1978)
NEJM
, vol.298
, pp. 130-135
-
-
Perrin, E.C.1
Goodman, H.C.2
-
5
-
-
0036147549
-
Assessment of vulvovaginal complaints: Accuracy of telephone triage and in-office diagnosis
-
Allen-Davies JT, Beck A, Parker R, Ellis JL, Polley P. Assessment of vulvovaginal complaints: Accuracy of telephone triage and in-office diagnosis. Obstet Gynecol 2002;99:18-22.
-
(2002)
Obstet Gynecol
, vol.99
, pp. 18-22
-
-
Allen-Davies, J.T.1
Beck, A.2
Parker, R.3
Ellis, J.L.4
Polley, P.5
-
6
-
-
0034133448
-
An evaluation of the safety and effectiveness of telephone triage as a method of patient prioritization in an ophthalmic accident and emergency service
-
Marsden J. An evaluation of the safety and effectiveness of telephone triage as a method of patient prioritization in an ophthalmic accident and emergency service. J Adv Nurs 2000;31:401-409.
-
(2000)
J Adv Nurs
, vol.31
, pp. 401-409
-
-
Marsden, J.1
-
7
-
-
0038496711
-
Does telephone triage delay significant medical treatment
-
Lee TJ, Baraf LJ, Guzy JJD, Woo, H. Does telephone triage delay significant medical treatment. Arch Pediatr Adolesc Med 2003;157:635-641.
-
(2003)
Arch Pediatr Adolesc Med
, vol.157
, pp. 635-641
-
-
Lee, T.J.1
Baraf, L.J.2
Guzy, J.J.D.3
Woo, H.4
-
8
-
-
0034829547
-
Urban Wisconsin pediatric patients using an after-hours telephone triage service: Outcomes and compliance
-
Frisbee SJ, Malloy M, Meurer JR, Kuhagen KA & Kini NM. Urban Wisconsin pediatric patients using an after-hours telephone triage service: Outcomes and compliance. WMJ 2001;100:55-58.
-
(2001)
WMJ
, vol.100
, pp. 55-58
-
-
Frisbee, S.J.1
Malloy, M.2
Meurer, J.R.3
Kuhagen, K.A.4
Kini, N.M.5
-
9
-
-
0034090319
-
Evaluation of emergency department referrals by telephone triage
-
Barber JW, King WD, Monroe KW, Nichols MH. Evaluation of emergency department referrals by telephone triage. Pediatrics 2000;105:819-821.
-
(2000)
Pediatrics
, vol.105
, pp. 819-821
-
-
Barber, J.W.1
King, W.D.2
Monroe, K.W.3
Nichols, M.H.4
-
10
-
-
0033931314
-
Reducing after-hours referrals by an after-hours call center with second-level physician triage
-
Kempe A, Dempsey C, Hegarty T, Frei N, Chandramouli V, Poole SR. Reducing after-hours referrals by an after-hours call center with second-level physician triage. Pediatrics 2000;106:226-230.
-
(2000)
Pediatrics
, vol.106
, pp. 226-230
-
-
Kempe, A.1
Dempsey, C.2
Hegarty, T.3
Frei, N.4
Chandramouli, V.5
Poole, S.R.6
-
11
-
-
0034037209
-
Appropriateness of Urgent Referrals by Nurses at a Hospital-Based Pediatric Call Center
-
Kempe A, Dempsey C, Whitefield J, Bothner J, MacKenzie T, Poole S. Appropriateness of Urgent Referrals by Nurses at a Hospital-Based Pediatric Call Center. Arch Pediatr Adolesc Med 2000;154:355-360.
-
(2000)
Arch Pediatr Adolesc Med
, vol.154
, pp. 355-360
-
-
Kempe, A.1
Dempsey, C.2
Whitefield, J.3
Bothner, J.4
MacKenzie, T.5
Poole, S.6
-
12
-
-
0042634356
-
Outcomes associated with pediatric after-hours care by call centers: A multicenter study
-
Kempe A, Luberti A, Belman S, Hertz A, Sherman H, Amin D, Dempsey C, Chandramouli U, MacKenzie T. Outcomes associated with pediatric after-hours care by call centers: a multicenter study. Ambulat Pediatr 2003;3:211-217.
-
(2003)
Ambulat Pediatr
, vol.3
, pp. 211-217
-
-
Kempe, A.1
Luberti, A.2
Belman, S.3
Hertz, A.4
Sherman, H.5
Amin, D.6
Dempsey, C.7
Chandramouli, U.8
MacKenzie, T.9
-
14
-
-
0032918459
-
Pediatric telephone triage protocols: Standardized decisionmaking or a false sense of security?
-
Wachter DA, Brillman JC, Lewis J, Sapien RE. Pediatric telephone triage protocols: standardized decisionmaking or a false sense of security? Ann Emerg Med 1999;33:388-394.
-
(1999)
Ann Emerg Med
, vol.33
, pp. 388-394
-
-
Wachter, D.A.1
Brillman, J.C.2
Lewis, J.3
Sapien, R.E.4
-
15
-
-
0028332176
-
Telephone triage: Results of adolescent clinic responses to a mock patient with pelvic pain
-
Rupp RE, Ramsey KP, Foley JD. Telephone triage: results of adolescent clinic responses to a mock patient with pelvic pain. J Adolesc Health 1994;15:249-253.
-
(1994)
J Adolesc Health
, vol.15
, pp. 249-253
-
-
Rupp, R.E.1
Ramsey, K.P.2
Foley, J.D.3
-
17
-
-
1842741974
-
Kappa coefficients: A critical appraisal
-
Uebersax, JS. Kappa coefficients: A critical appraisal. In Statistical methods for rater agreement. Downloaded July 18, 2002 from http://ourworld.compuserve. com/homepages/jsuebersax/agree.htm.
-
Statistical Methods for Rater Agreement
-
-
Uebersax, J.S.1
-
18
-
-
0017360990
-
The measurement of observer agreement for categorical data
-
Landis JR, Koch GG. The measurement of observer agreement for categorical data. Biometrics 1977;33: 159-174.
-
(1977)
Biometrics
, vol.33
, pp. 159-174
-
-
Landis, J.R.1
Koch, G.G.2
-
21
-
-
1842691658
-
Telehealth: Great potential or risky terrain?
-
Canadian Nurses Association. Telehealth: Great potential or risky terrain? Nursing Now 2000;9:5-8.
-
(2000)
Nursing Now
, vol.9
, pp. 5-8
-
-
-
22
-
-
0037544527
-
Callers' ability to understand advice received from a telephone health-line service: Comparison of self-reported and registered data
-
Leclerc BS, Dunnigan L, Cote H, Zunzunegui MV, Hagan L, Morin D. Callers' ability to understand advice received from a telephone health-line service: comparison of self-reported and registered data. Health Serv Res 2003;38:697-710.
-
(2003)
Health Serv Res
, vol.38
, pp. 697-710
-
-
Leclerc, B.S.1
Dunnigan, L.2
Cote, H.3
Zunzunegui, M.V.4
Hagan, L.5
Morin, D.6
-
23
-
-
0034057434
-
Public understanding of medical terminology: Non-English speakers may not receive optimal care
-
Cooke MW, Wilson S, Cox P, Roalfe A. Public understanding of medical terminology: non-English speakers may not receive optimal care. J Accident Emerg Med 2000;17:119-121.
-
(2000)
J Accident Emerg Med
, vol.17
, pp. 119-121
-
-
Cooke, M.W.1
Wilson, S.2
Cox, P.3
Roalfe, A.4
-
24
-
-
0035100360
-
Tel-eNurse practice - Quality of care and patient outcomes
-
Larson-Dahn ML. Tel-eNurse practice - quality of care and patient outcomes. JONA 2001;31:145-152.
-
(2001)
JONA
, vol.31
, pp. 145-152
-
-
Larson-Dahn, M.L.1
|