Outcomes associated with pediatric after-hours care by call centers: A multicenter study

Ambulatory Pediatrics

Volumn 3, Issue 4, 2003, Pages 211-217

  Kempe, Allison ^a   Luberti, Anthony ^b   Belman, Shira ^a   Hertz, Andrew ^c   Sherman, Hanna ^d   Amin, Dipti ^e   Dempsey, Catherine ^a   Chandramouli, Usha ^a   MacKenzie, Todd ^a  

^a CHILDREN S HOSPITAL   (United States)

^b CHILDREN S HOSPITAL OF PHILADELPHIA   (United States)

^c CASE WESTERN RESERVE UNIVERSITY   (United States)

^d BOSTON CHILDREN S HOSPITAL   (United States)

^e JOHNS HOPKINS ALL CHILDREN S HOSPITAL   (United States)

Author keywords

Call center; Health care delivery; Telephone medicine; Telephone triage

Indexed keywords

ARTICLE; CHILD CARE; CHILD HEALTH CARE; CLINICAL PRACTICE; COMPUTER SYSTEM; CONTROLLED STUDY; FREQUENCY ANALYSIS; HEALTH CARE DELIVERY; HEALTH CARE UTILIZATION; HEALTH CENTER; HEALTH SERVICE; HEALTH SURVEY; HOME CARE; HOSPITALIZATION; MULTICENTER STUDY; NURSE; OUTCOMES RESEARCH; PATIENT REFERRAL; RECORDING;

EID: 0042634356     PISSN: 15301567     EISSN: None     Source Type: Journal    
DOI: 10.1367/1539-4409(2003)003<0211:OAWPAC>2.0.CO;2     Document Type: Article

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