Tel-eNurse Practice: Quality of care and patient outcomes

Journal of Nursing Administration

Volumn 31, Issue 3, 2001, Pages 145-152

  Larson Dahn, M L ^a  

^a Good Samaritan Cancer Center   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; COMPETENCE; HEALTH CARE DELIVERY; HEALTH CARE QUALITY; HEALTH CARE UTILIZATION; HEALTH SERVICE; HUMAN; JOB PERFORMANCE; NURSE; NURSING; OUTCOMES RESEARCH; PROFESSIONAL PRACTICE; STANDARDIZATION; TELEPHONE TELEMETRY; UNITED STATES;

EID: 0035100360     PISSN: 00020443     EISSN: None     Source Type: Journal    
DOI: 10.1097/00005110-200103000-00011     Document Type: Article

References (25)

1. Telephone triage: A step forward for nursing practice?
2. Telephone triage - How good are the decisions? (Part 2)
3. Nurse-led telephone-advice lines
4. Telephone triage improves demand management effectiveness
5. Calling all nurses: How to perform telephone triage
6. Integrated care management: Aligning medical call center and nurse triage services
7. An innovative approach to appropriate resource utilization
8. Exploring indicators of telephone nursing quality
9. Call centers held liable for 'medical services' provided
10. Decision making strategies for telephone triage in emergency medical services
11. Telephone triage and consultation: An emerging role for nurses
12. Telephone nursing practice model: Framework for role expansion across the continuum of care
13. Telephone triage
14. Latest study on telephone triage raises doubts on widespread use
15. Pediatric telephone triage protocols standardized decision making or false sense of security?
16. The quality of care: How can it be assessed?
17. Linking outcomes to nurse's role in health care
18. Outcomes measurement in healthcare: New imperatives for professional nursing practice
19. Measuring quality of care with routine data: Avoiding confusion between performance indicators and health outcomes
20. Legally speaking: Reducing the risk in phone triage
21. Pitfalls in telephone triage
22. Safety and effectiveness of nurse telephone consultation in out of hours primary care: Randomized controlled trial