Reducing after-hours referrals by an after-hours call center with second-level physician triage

Pediatrics

Volumn 106, Issue 1 II, 2000, Pages 226-230

  Kempe, Allison ^a,b   Dempsey, Catherine ^a   Hegarty, Teresa ^a   Frei, Nicole ^a   Chandramouli, Vijayalaxani ^a   Poole, Steven R ^a  

^a UNIVERSITY OF COLORADO   (United States)

^b CHILDREN S HOSPITAL   (United States)

Author keywords

Call centers; Telephone medicine; Telephone triage

Indexed keywords

ARTICLE; CHILD HEALTH CARE; EMERGENCY HEALTH SERVICE; HEALTH CARE DELIVERY; MANAGED CARE; MEDICAL DECISION MAKING; PATIENT REFERRAL; PHYSICIAN; PRIORITY JOURNAL; RISK BENEFIT ANALYSIS; TELEPHONE;

EMERGENCIES; HOSPITALS, PEDIATRIC; HUMANS; INFANT; NURSING STAFF, HOSPITAL; REFERRAL AND CONSULTATION; TELEPHONE; TRIAGE;

EID: 0033931314     PISSN: 00314005     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (12)

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