Understanding the workplace culture of a special care nursery

Journal of Advanced Nursing

Volumn 50, Issue 1, 2005, Pages 27-38

  Wilson, Valerie J ^a   McCormack, Brendan G ^b,c   Ives, Glenice ^a  

^a MONASH UNIVERSITY   (Australia)

^b UNIVERSITY OF ULSTER   (United Kingdom)

^c ROYAL VICTORIA HOSPITAL   (United Kingdom)

Author keywords

Culture; Evaluation; Family centred care; Learning; Nursing; Practice development

Indexed keywords

ANALYTIC METHOD; CLINICAL OBSERVATION; CLINICAL PRACTICE; COGNITION; COMPARATIVE STUDY; CONTROLLED STUDY; CULTURAL FACTOR; DATA ANALYSIS; EVALUATION; FAMILY; HEALTH CARE; HEALTH SURVEY; HUMAN; INTERVIEW; LEARNING; MEDICAL RESEARCH; NORMAL HUMAN; NURSERY; OUTCOMES RESEARCH; REVIEW; TEAMWORK; WORKPLACE;

ADULT; CULTURE; FAMILY THERAPY; HUMANS; INFANT, NEWBORN; INTENSIVE CARE UNITS, NEONATAL; NURSE-PATIENT RELATIONS; NURSERIES; NURSES; NURSING RESEARCH; WORKPLACE;

EID: 15944411784     PISSN: 03092402     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1365-2648.2004.03346.x     Document Type: Review

References (75)

1. Adams A. & Bond S. (1997) Clinical specialty and organizational features of acute hospital wards. Journal of Advanced Nursing 26, 1158-1167.
2. Allen N. & Meyer J. (1996) The measurement of antecedents of affective, continuance, and normative commitment to the organization. Journal of Occupational Psychology 63, 1-18.
3. Almost J. & Laschinger H.K.S. (2002) Workplace empowerment, collaborative work relationships, and job strain in nurse practitioners. Journal of American Academy of Nurse Practitioners 14, 408-420.
4. Baggs J. & Schmitt M. (1997) Nurses' and resident physicians' perceptions of the process of collaboration in a MICU. Research Nurse Health 20, 71-80.
5. Baker C., Belinger J., King S., Salyards M. & Thompson A. (2000) Transforming negative work cultures: a practical strategy. Journal of Nursing Administration 30, 357-363.
6. Bate P. (1994) Strategies for Cultural Change. Butterworth Heinemann, Oxford.
7. Busby A. & Gilchrist B. (1992) The role of the nurse in the medical ward round. Journal of Advanced Nursing 17, 339-346.
8. Butterworth T. & Woods D. (1999) Clinical Governance and Clinical Supervision: Working Together to Ensure Safe and Accountable Practice. A briefing paper, University of Manchester, Manchester.
9. Casey A. (1995) Partnership nursing: influences on involvement of informal carers. Journal of Advanced Nursing 22, 1058-1062.
10. Chaboyer W., Najman J. & Dunn S. (2001) Cohesion among nurses: a comparison of bedside vs. charge nurses perceptions in Australian Hospitals. Journal of Advanced Nursing 35, 526-532.
11. Coeling H. & Simms L. (1993) Facilitating innovation at the nursing unit level through cultural assessment, part 1: how to keep management ideas from falling on deaf ears. Journal of Nursing Administration 23, 46-53.
12. Cooke R.A. & Rousseau D.M. (1988) Behavioral norms and expectations: a quantitative approach to the assessment of organizational culture. Group Organizational Studies 13, 245-273.
13. Curren C. & Miller N. (1990) The impact of corporate culture on nurse retention. Nursing Clinics of North America 25, 537-549.
14. De Drue C. & West M. (2001) Minority dissent and team innovation: the importance of participation in decision making. Journal of Applied Psychology 86, 1191-1201.
15. Denzin N.K. (1978) The Research Act, 2nd edn. McGraw-Hill, New York.
16. Dewing J. (2002) From ritual to relationship: a person-centred approach to consent in qualitative research with older people who have dementia. Dementia 2, 157-171.
17. Dingwell R., Rafferty A. & Webster C. (1988) An Introduction to the Social History of Nursing. Routledge, London.
18. Drennan D. (1992) Transforming Company Culture. McGraw-Hill, London.
19. Eden C., Jones S. & Sims D. (1983) Messing About in Problems. Pergamon, Oxford.
20. Endelman R. (1993) Interpersonal Conflicts at Work. British Psychological Society, London.
21. Farrell G. (1997) Aggression in clinical settings: nurses' views. Journal of Advanced Nursing 25, 501-508.
22. Felten S., Cady N., Metzler M. & Burton S. (1997) Implementation of collaborative practice through interdisciplinary rounds on a general surgery service. Nursing Case Management 2, 122-126.
23. Garbett R. & McCormack B. (2002) The qualities and skills of practice developers. Nursing Standard 16, 33-36.
24. Goodridge D. & Hatch B. (1996) Assessing the congruence of nursing models with organizational culture: a quality improvement perspective. Journal of Nursing Care Quality 10, 41-48.
25. Hay/McBer (1995) The Organizational Climate Dimensions. McBer & Co., Boston, MA.
26. Hofsteade G. (1980) Culture's Consequences: International Differences in Work-Related Values. Sage, Beverly Hills, CA.
27. Hutchfield K. (1999) Family-centred care: a concept analysis. Journal of Advanced Nursing 29, 1178-1187.
28. Ingersoll G., Kirsch J., Merk S. & Lightfoot J. (2000) Relationships of organizational culture and readiness for change to employee commitment to the organization. Journal of Nursing Administration 30, 11-20.
29. Johns C. (1992) Ownership and the harmonious team: barriers to developing the therapeutic nursing team in primary nursing. Journal of Clinical Nursing 1, 89-94.
30. Kangas S., Kee C. & McKee-Waddle R. (1999) Organizational factors, nurses' job satisfaction, and patient satisfaction with nursing care. Journal of Nursing Administration 29, 32-42.
31. Kanter R.M. (1977) Men and Women of the Corporation. Basic Books, New York.
32. Kanter R.M. (1993) Men and Women of the Corporation. Basic Books, New York.
33. Laschinger H., Finegan J., Shamian J. & Wilk P. (2001a) Impact of structural and psychological empowerment on job strain in nursing work settings: expanding Kanter's model. JONA 31, 260-272.
34. Laschinger H., Finegan J., Shamian J. & Almost J. (2001b) Testing Karasek's demands-control model in restructured healthcare settings: effects of job strain on staff nurses' quality of work life. JONA 31, 233-243.
35. Lee R. & Ashforth B. (1996) A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied Psychology 81, 123-133.
36. Litwin G. & Stringer R. (1968) Motivation and Organizational Climate. Harvard University Press, Cambridge, MA.
37. MacKay L. (1989) Nursing A Problem. Open University Press, Milton Keynes.
38. MacKay L. (1993) Conflicts in Care: Medicine and Nursing. Chapman and Hall, London.
39. Manias E. & Street A. (2001) Nurse-doctor interactions during critical care ward rounds. Journal of Clinical Nursing 10, 242-250.
40. Manley K. & McCormack B. (2003) Practice development: purpose, methodology, facilitation and evaluation. Nursing in Critical Care 8, 22-29.
41. Mayer T., Cates R., Mastorovich M. & Royalty D. (1998) Emergency department patient satisfaction: customer service training improves patient satisfaction and ratings of physicians and nurse skills. Journal of Healthcare Management 43, 427-441.
42. McCall E. (1996) Horizontal violence in nursing: the continuing silence. Lamp 53, 28-31.
43. McCloskey J. (1990) Two requirements for job contentment: autonomy and social integration. Image: Journal of Nursing Scholarship 22, 140-143.
44. McCormack B., Garbett R. (2003) The characteristics, qualities and skills of practice developers. Journal of Clinical Nursing 12, 317-325.
45. McCormack B., Kitson A., Harvey G., Rycroft-Malone J., Titchen A. & Seers K. (2002) Getting evidence into practice:the meaning of 'context'. Journal of Advanced Nursing 38, 94-104.
46. McDaniel C. & Stumpf L. (1993) The organizational culture: implications for nursing service. Journal of Nursing Administration 23, 54-60.
47. McNeese-Smith D. (1997) The influence of manager behavior on nurses' job satisfaction, productivity, and commitment. Journal of Nursing Administration 27, 47-55.
48. Miles M.S., Carter M.C., Hennessey L., Eberly T.W. & Riddle I. (1989) Testing a theoretical model: correlates of parental stress in the pediatric intensive care unit. Maternal-Child Nursing Journal 18, 207-219.
49. Mishel M. (1983) Parent's perception of uncertainty concerning their hospitalized child: reliability and validity of scale. Nursing Research 32, 324-330.
50. Mu P.F. & Tomlinson P.S. (1997) Parental experience and meaning construction during a pediatric health crisis. Western Journal of Nursing Research 19, 608-636.
51. Northcott N. (1996) Cognitive mapping: an approach to qualitative data analysis. Nursing Times Research 1, 456-463.
52. Pawson R. & Tilley N. (1997) Realistic Evaluation. Sage Publications Ltd, London.
53. Pearson A., Punton S. & Durant T. (1992) Nursing Beds: An Evaluation of the Effects of Therapeutic Nursing. Scutari Press, Harrow.
54. Quine L. (1999) Workplace bullying in NHS community trust: staff questionnaire survey. British Medical Journal 318, 228-232.
55. Rayner C. & Hoel H. (1997) A summary review of the literature relating to workplace bullying. Journal of Community and Applied Social Psychology 7, 181-191.
56. Roberts S. (1983) Oppressed group behavior: implications for Nurses. Advanced Nursing Science Journal 5, 21-30.
57. Salvage J. & Smith R. (2000) Doctors and nurses: doing it differently: The time is ripe for a major reconstruction. British Medical Journal 320, 1019-1020.
58. Scally G. & Donaldson L.J. (1998) The NHS's 50 anniversary: clinical governance and the drive for quality improvement in the new NHS in England. British Medical Journal 317, 61-65.
59. Schien E.H. (1990) Organizational Culture. American Psychologist 45, 109-119.
60. Seago J. (1996) Work group cultures, stress, and hostility: correlations with organizational outcomes. Journal of Nursing Administration 26, 39-47.
61. Shortell S., Rousseau D. & Gillies R. (1991) Organizational assessment in intensive care units (ICU's): construct development, reliability, and validity of the ICU nurse-physician questionnaire. Medical Care 29, 709-726.
62. Skillings L. (1992) Perceptions and feelings of nurses about horizontal violence as expression of oppressed group behavior. In Critique, Resistance and Action Working Papers in the Politics of Nursing (Thomson J., Allen D. & Rodrigues-Fisher L., eds), National League for Nursing, New York, pp. 167-186.
63. Snow J. (2002) Enhancing work climate to improve performance and retain valued employees. Journal of Nursing Administration 32, 393-397.
64. Streubert H.J. & Carpenter D.R. (1995) Qualitative Research in Nursing: Advancing the Humanistic Imperative. JB Lippincott Co., Philadelphia, PA.
65. Stumpf L.R. (2001) A comparison of governance types and patient satisfaction outcomes. Journal of Nursing Administration 31, 196-202.
66. Thomas C., Ward M., Chobra C. & Kumiega A. (1990) measuring and interpreting organizational culture. Journal of Nursing Administration 20, 17-24.
67. Titchen A. & Binnie A. (1995) The art of clinical supervision. Journal of Clinical Nursing 4, 327-334.
68. Tomlinson P.S., Thomlinson E., Peden-McAlipine C. & Kirschabaum M. (2002) Clinical innovation for promoting family care in pedaitric intensive care: demonstration, role modelling and reflective practice. Journal of Advanced Nursing 38, 161-170.
69. Traynor M. & Wade B. (1993) The development of a measure of job satisfaction for use in monitoring the morale of community nurses in four trusts. Journal of Advanced Nursing 18, 127-136.
70. Tzeng H-M., Ketefian S. & Redman R. (2002) Relationship of nurses' assessment of organizational culture, job satisfaction and patient satisfaction with nursing care. International Journal of Nursing Studies 39, 79-84.
71. Van Riper M. (2001) Family-provider relationships and well-being in families with preterm infants in the NICU. Heart & Lung 30, 74-84.
72. Vestel K., Fralicx R. & Spreier S. (1997) Organizational culture: the critical link between strategy and results. Hospital and Health Services Administration 42, 339-365.
73. Wallach E.J. (1983) Individuals and organizations: the cultural match. Training Develop Journal 2, 29-36.
74. Whale Z. (1993) The participation of hospital nurses in the multi-disciplinary ward round on a cancer-therapy ward. Journal of Clinical Nursing 2, 155-163.
75. Wright S., Bowkett J. & Bray K. (1996) Development in practice. The communication gap in ICU - a possible solution. Nursing in Critical Care 1, 241-244.