Workplace bullying in NHS community trust: Staff questionnaire survey

British Medical Journal

Volumn 318, Issue 7178, 1999, Pages 228-232

  Quine, Lyn ^a  

^a UNIVERSITY OF KENT   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

ADULT; AGGRESSION; ANXIETY; ARTICLE; CONFLICT; DEPRESSION; EMPLOYEE; FEMALE; HOSPITAL PERSONNEL; HUMAN; JOB SATISFACTION; MALE; MANAGEMENT; NATIONAL HEALTH SERVICE; NORMAL HUMAN; OCCUPATIONAL HEALTH; PERSONNEL MANAGEMENT; PRIORITY JOURNAL; QUESTIONNAIRE; SOCIAL SUPPORT; STRESS; WORKPLACE;

EID: 0033596541     PISSN: 09598146     EISSN: None     Source Type: Journal    
DOI: 10.1136/bmj.318.7178.228     Document Type: Article

References (28)

1. 1 Manufacturing, Science and Finance. How big is the problem of bullying at work? Report of a survey of MSF workplace representatives on their experiences and impressions of bullying at work. London: MSF, 1995.
2. 2 National Association of Schoolmasters and Union of Women Teachers. Workplace bullying: report of NASUWT survey of members 1995. Birmingham: NASUWT, 1995.
3. 3 National Association of Schoolmasters and Union of Women Teachers. No place to hide: confronting workplace bullies. Birmingham: NASUWT, 1996.
4. 4 Unison. Violence at work: health service staff study. London: Unison, 1995.
5. 5 Crawford I. Bullying at work: a psychoanalytic perspective. J Comm Appl Soc Psychol 1997;7:219-25.
6. 6 Rayner C. The incidence of workplace bullying. J Comm Appl Soc Psychol 1997;7:199-208.
7. 7 Rayner C, Hoel H. A summary review of literature relating to workplace bullying. J Comm Appl Soc Psychol 1997;7:181-91.
8. 8 Niedl K. Mobbing and well-being: economic and personnel development implications. Eur J Work Organizational Psychol 1996;5:239-49.
9. 9 Bjorkqvist K, Osterman K, Hjelt-Back M. Aggression among university employees. Aggressive Behaviour 1994;20:173-84.
10. 10 Einarssen S, Skogstad A. Bullying at work: epidemiological findings in public and private organizations. Eur J Work Organizational Psychol 1996;5:185-201.
11. 11 Einarssen S, Raknes BI, Matthiesen SB. Bullying and its relationship to work and environment quality: an exploratory study. Eur J Work Organizational Psychol 1994;4:381-401.
12. 12 Vartia M. The sources of bullying: psychological work environment and organisational climate. Eur J Work Organizational Psychol 1996;5:203-14.
13. 13 Lyons R, Tivey H, Ball C. Bullying at work: how to tackle it. A guide for MSF representatives and members. London: MSF, 1995.
14. 14 Lockhart K. Experience from a staff support service. J Comm Appl Soc Psychol 1997;7:193-8.
15. 15 Randall P. Adult bullying: perpetrators and victims. London: Routledge, 1997.
16. 16 House RJ, Rizzo J. Role conflict and ambiguity as critical variables in a model of organisational behaviour. Organisational Behaviour and Human Performance 1972;7:467-505.
17. 17 Quinn RP, Staines GL. The 1977 quality of employment survey. Ann Arbor: Institute for Social Research, University of Michigan, 1979.
18. 18 Cammann C, Fichmann M, Jenkins D, Klesh J. The Michigan organisational assessment questionnaire, Ann Arbor: University of Michigan, 1979.
19. 19 Zigmond AS, Snaith RP. The Hospital Anxiety and Depression Scale. Acta Psychiatr Scand 1983;67:361-70.
20. 20 Payne R. Demands, supports, constraints and psychological health. In: Mackay C, Cox T. editors. Response to stress: occupational aspects. London: IPC Business Press, 1979.
21. 21 Adams A. Bullying at work: how to confront and overcome it. London: Virago, 1992.
22. 22 Bassman E. Abuse in the workplace. New York: Quorum Books, 1992.
23. 23 Baron RM, Kenny DA. The moderator-mediator variable distinction in social psychological research: conceptual, strategic, and statistical considerations. J Personality Soc Psychol 1986;51:1173-82.
24. 24 Institute of Personnel and Development. News release. London: IPD House, 1996.
25. 25 Alderman C. Bullying in the workplace. Nursing Standard 1997;11(35):22-6.
26. 26 Cohen S, Hoberman H. Positive events and social support as buffers of life change stress. J Appl Soc Psychol 1983;13:99-125.
27. 27 Nachmias C, Nachmias D. Research methods in the social sciences. New York: St Martin's Press, 1981.
28. 28 Health and Safety Executive. Stress at work: a guide for employees. London: HMSO, 1995.