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Volumn 30, Issue 7-8, 2000, Pages 357-363

Transforming Negative Work Cultures: A Practical Strategy

Author keywords

[No Author keywords available]

Indexed keywords

ATTITUDE; HEALTH CARE DELIVERY; HEALTH SERVICE; INTERPERSONAL COMMUNICATION; JOB PERFORMANCE; NURSING; PERSONNEL MANAGEMENT; REVIEW; TEAMWORK; WORK ENVIRONMENT;

EID: 0033900155     PISSN: 00020443     EISSN: 15390721     Source Type: Journal    
DOI: 10.1097/00005110-200007000-00010     Document Type: Article
Times cited : (13)

References (7)
  • 1
    • 0030902824 scopus 로고    scopus 로고
    • Creating a healthy work environment in the midst of organizational change and transition
    • Kreitzer MJ, Wright D, Hamlin D, Towey S, Marko O, Disch J. Creating a healthy work environment in the midst of organizational change and transition. J Nurs Adm. 1997;27(6):35-41.
    • (1997) J Nurs Adm , vol.27 , Issue.6 , pp. 35-41
    • Kreitzer, M.J.1    Wright, D.2    Hamlin, D.3    Towey, S.4    Marko, O.5    Disch, J.6
  • 2
    • 0031662714 scopus 로고    scopus 로고
    • Emergency department patient satisfaction: Customer service training improves patient satisfaction and ratings of physician and nurse skill
    • Mayer TA, Cates RJ, Mastorovich MJ, Royalty DL. Emergency department patient satisfaction: Customer service training improves patient satisfaction and ratings of physician and nurse skill. Journal of Healthcare Management. 1998;43(5):427-441.
    • (1998) Journal of Healthcare Management , vol.43 , Issue.5 , pp. 427-441
    • Mayer, T.A.1    Cates, R.J.2    Mastorovich, M.J.3    Royalty, D.L.4
  • 4
    • 85026172954 scopus 로고    scopus 로고
    • Langley GJ, Nolan KM, Nolan TW, Norman CL, Provost LP. The improvement guide: A practical approach to enhancing organizational performance. San Francisco: Jossey-Bass; 1996.
    • Langley GJ, Nolan KM, Nolan TW, Norman CL, Provost LP. The improvement guide: A practical approach to enhancing organizational performance. San Francisco: Jossey-Bass; 1996.
  • 5
    • 85026163503 scopus 로고    scopus 로고
    • Porter-O'Grady T, ed. Implementing shared governance: Creating a professional organization. St. Louis: Mosby-Year Book; 1992.
    • Porter-O'Grady T, ed. Implementing shared governance: Creating a professional organization. St. Louis: Mosby-Year Book; 1992.
  • 6
    • 85026157795 scopus 로고    scopus 로고
    • Porter-O'Grady T, Finnegan S. Shared governance for nursing: A creative approach to professional accountability. Rockville, MD: Aspen Publishers; 1984.
    • Porter-O'Grady T, Finnegan S. Shared governance for nursing: A creative approach to professional accountability. Rockville, MD: Aspen Publishers; 1984.
  • 7
    • 85026156953 scopus 로고    scopus 로고
    • Porter-O'Grady T, Hawkins MA, Parker ML. Whole-systems shared governance: Architecture for integration. Gaithersburg, MD: Aspen Publishers, 1997.
    • Porter-O'Grady T, Hawkins MA, Parker ML. Whole-systems shared governance: Architecture for integration. Gaithersburg, MD: Aspen Publishers, 1997.


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.