-
1
-
-
0003972764
-
-
Oxford University Press New York, NY
-
Abernathy, F.H., Dunlop, J.T., Hammond, J. and Weil, D. (1999), A Stitch in Time: Lean Retailing and the Transformation of Manufacturing - Lessons from the Apparel and Textile Industries, Oxford University Press, New York, NY.
-
(1999)
A Stitch in Time: Lean Retailing and the Transformation of Manufacturing - Lessons from the Apparel and Textile Industries
-
-
Abernathy, F.H.1
Dunlop, J.T.2
Hammond, J.3
Weil, D.4
-
3
-
-
0344196682
-
An institutional analysis of supply chain innovations in global marketing channels
-
Bello, D.C., Lohtia, R. and Sangtani, V. (2004), "An institutional analysis of supply chain innovations in global marketing channels", Industrial Marketing Management, Vol. 33, pp. 57-64.
-
(2004)
Industrial Marketing Management
, vol.33
, pp. 57-64
-
-
Bello, D.C.1
Lohtia, R.2
Sangtani, V.3
-
4
-
-
12144266775
-
How Dell keeps going in Europe
-
Brown, J.M. (2004), "How Dell keeps going in Europe", Financial Times, June 1.
-
(2004)
Financial Times
, Issue.1
-
-
Brown, J.M.1
-
5
-
-
0036298858
-
Learning orientation, firm innovation capability, and firm performance
-
Calantone, R.J., Cavusgil, S.T. and Zhao, Y. (2002), "Learning orientation, firm innovation capability, and firm performance", Industrial Marketing Management, Vol. 31 No. 6, pp. 515-24.
-
(2002)
Industrial Marketing Management
, vol.31
, Issue.6
, pp. 515-24
-
-
Calantone, R.J.1
Cavusgil, S.T.2
Zhao, Y.3
-
6
-
-
8744231169
-
-
Harvard Business School Press Boston, MA
-
Carr, N.G. (2004), Does IT Matter?, Harvard Business School Press, Boston, MA.
-
(2004)
Does IT Matter?
-
-
Carr, N.G.1
-
7
-
-
12144275589
-
What will drive the enterprise software shakeout?
-
Chopra, S. and Meindl, P. (2003), "What will drive the enterprise software shakeout?", Supply Chain Management Review, Vol. 7 No. 1, pp. 50-6.
-
(2003)
Supply Chain Management Review
, vol.7
, Issue.1
, pp. 50-6
-
-
Chopra, S.1
Meindl, P.2
-
8
-
-
12144256510
-
-
Comments delivered at the American Marketing Association Winter Educators' Conference, Scottsdale, AZ
-
Cron, W.L. (2004), Comments delivered at the American Marketing Association Winter Educators' Conference, Scottsdale, AZ.
-
(2004)
-
-
Cron, W.L.1
-
9
-
-
0003056894
-
Relationship quality in services selling: An interpersonal influence perspective
-
Crosby, L.A., Evans, K.R. and Cowles, D.L. (1990), "Relationship quality in services selling: an interpersonal influence perspective", Journal of Marketing, Vol. 54, July, pp. 68-81.
-
(1990)
Journal of Marketing
, vol.54
, pp. 68-81
-
-
Crosby, L.A.1
Evans, K.R.2
Cowles, D.L.3
-
10
-
-
12144257001
-
Inter-organizational relationships and strategy development in an evolving industrial network: Mapping structure and process
-
Ellis, N. and Mayer, R. (2001), "Inter-organizational relationships and strategy development in an evolving industrial network: mapping structure and process", Journal of Marketing Management, Vol. 17, pp. 183-222.
-
(2001)
Journal of Marketing Management
, vol.17
, pp. 183-222
-
-
Ellis, N.1
Mayer, R.2
-
12
-
-
12144285203
-
Leveraged growth - Expanding sales without sacrificing profits
-
Hagel, J. III (2002), "Leveraged growth - expanding sales without sacrificing profits", Harvard Business Review, Vol. 80 No. 10, pp. 68-77.
-
(2002)
Harvard Business Review
, vol.80
, Issue.10
, pp. 68-77
-
-
Hagel III, J.1
-
14
-
-
11344262144
-
Interorganizational governance in marketing channels
-
Heide, J.B. (1994), "Interorganizational governance in marketing channels", Journal of Marketing, Vol. 58, January, pp. 71-85.
-
(1994)
Journal of Marketing
, vol.58
, pp. 71-85
-
-
Heide, J.B.1
-
15
-
-
1142283899
-
Relationship marketing - Some reflections on the state-of-the-art of the relational concept
-
Hennig-Thurau, T. Hansen, U. Springer-Verlag Berlin
-
Hennig-Thurau, T. and Hansen, U. (2000), "Relationship marketing - some reflections on the state-of-the-art of the relational concept", in Hennig-Thurau, T. and Hansen, U. (Eds), Relationship Marketing: Gaining Competitive Advantage Through Consumer Satisfaction and Consumer Retention, Springer-Verlag, Berlin, pp. 30-8.
-
(2000)
Relationship Marketing: Gaining Competitive Advantage Through Consumer Satisfaction and Consumer Retention
, pp. 30-8
-
-
Hennig-Thurau, T.1
Hansen, U.2
-
16
-
-
1542393696
-
Special issue on new product development and supply chain management
-
Hult, G.T.M. and Swan, K.S. (2003), "Special issue on new product development and supply chain management", Journal of Product Innovation Management, Vol. 20 No. 5, pp. 333-6.
-
(2003)
Journal of Product Innovation Management
, vol.20
, Issue.5
, pp. 333-6
-
-
Hult, G.T.M.1
Swan, K.S.2
-
17
-
-
0004243835
-
-
Harvard Business School Press Boston, MA
-
Iansiti, M. (1998), Technology Integration, Harvard Business School Press, Boston, MA.
-
(1998)
Technology Integration
-
-
Iansiti, M.1
-
18
-
-
0004266342
-
-
2nd ed. Prentice-Hall Upper Saddle River, NJ
-
Keller, K.L. (2003), Strategic Brand Management: Building, Measuring, and Managing Brand Equity, 2nd ed., Prentice-Hall, Upper Saddle River, NJ.
-
(2003)
Strategic Brand Management: Building, Measuring, and Managing Brand Equity
-
-
Keller, K.L.1
-
19
-
-
0001630757
-
Networks in transition: How industry events (re)shape interfirm relationships
-
Madhaven, R., Koka, B. and Prescott, J.E. (1998), "Networks in transition: how industry events (re)shape interfirm relationships", Strategic Management Journal, Vol. 19, pp. 439-59.
-
(1998)
Strategic Management Journal
, vol.19
, pp. 439-59
-
-
Madhaven, R.1
Koka, B.2
Prescott, J.E.3
-
20
-
-
21344475322
-
The commitment-trust theory of relationship marketing
-
Morgan, R.E. and Hunt, S.D. (1994), "The commitment-trust theory of relationship marketing", Journal of Marketing, Vol. 58, July, pp. 20-38.
-
(1994)
Journal of Marketing
, vol.58
, pp. 20-38
-
-
Morgan, R.E.1
Hunt, S.D.2
-
21
-
-
0035607872
-
Diagnosing customer value: Integrating the value process and relationship marketing
-
Payne, A. and Holt, S. (2001), "Diagnosing customer value: integrating the value process and relationship marketing", British Journal of Management, Vol. 12, pp. 159-82.
-
(2001)
British Journal of Management
, vol.12
, pp. 159-82
-
-
Payne, A.1
Holt, S.2
-
22
-
-
12144258789
-
-
John Wiley & Sons, Inc. Hoboken, NJ
-
Peppers, D. and Rogers, M. (2004), Managing Customer Relationships, John Wiley & Sons, Inc., Hoboken, NJ.
-
(2004)
Managing Customer Relationships
-
-
Peppers, D.1
Rogers, M.2
-
23
-
-
0344269023
-
A model of supplier integration into new product development
-
Petersen, K.J., Handfield, R.B. and Ragatz, G.L. (2003), "A model of supplier integration into new product development", Journal of Product Innovation Management, Vol. 20, pp. 284-99.
-
(2003)
Journal of Product Innovation Management
, vol.20
, pp. 284-99
-
-
Petersen, K.J.1
Handfield, R.B.2
Ragatz, G.L.3
-
24
-
-
1842554865
-
Return on marketing: Using customer equity to focus marketing strategy
-
Rust, R.T., Lemon, K.N. and Zeithaml, V.A. (2004), "Return on marketing: using customer equity to focus marketing strategy", Journal of Marketing, Vol. 68, January, pp. 109-27.
-
(2004)
Journal of Marketing
, vol.68
, pp. 109-27
-
-
Rust, R.T.1
Lemon, K.N.2
Zeithaml, V.A.3
-
25
-
-
12144276449
-
Jeep builds a new kind of plant
-
Siekman, P. (2002), "Jeep builds a new kind of plant", Fortune, Vol. 146 No. 10, pp. T168[B]-8L.
-
(2002)
Fortune
, vol.146
, Issue.10
-
-
Siekman, P.1
-
26
-
-
0033461744
-
Marketing, business processes, and shareholder value: An organizationally embedded view of marketing activities and the discipline of marketing
-
Srivastava, R.K., Shervani, T.A. and Fahey, L. (1999), "Marketing, business processes, and shareholder value: an organizationally embedded view of marketing activities and the discipline of marketing", Journal of Marketing, Vol. 63, special issue, pp. 168-79.
-
(1999)
Journal of Marketing
, vol.63
, pp. 168-79
-
-
Srivastava, R.K.1
Shervani, T.A.2
Fahey, L.3
-
27
-
-
1642587247
-
Evolving to a new dominant logic for marketing
-
Vargo, S.L. and Lusch, R.F. (2004), "Evolving to a new dominant logic for marketing", Journal of Marketing, Vol. 68, January, pp. 1-17.
-
(2004)
Journal of Marketing
, vol.68
, pp. 1-17
-
-
Vargo, S.L.1
Lusch, R.F.2
-
29
-
-
0034365509
-
Opportunism in interfirm relationships: Forms, outcomes, and solutions
-
Wathne, K.H. and Heide, J.B. (2000), "Opportunism in interfirm relationships: forms, outcomes, and solutions", Journal of Marketing, Vol. 64, October, pp. 36-51.
-
(2000)
Journal of Marketing
, vol.64
, pp. 36-51
-
-
Wathne, K.H.1
Heide, J.B.2
-
30
-
-
1642602972
-
Relationship governance in a supply chain network
-
Wathne, K.H. and Heide, J.B. (2004), "Relationship governance in a supply chain network", Journal of Marketing, Vol. 68, January, pp. 73-89.
-
(2004)
Journal of Marketing
, vol.68
, pp. 73-89
-
-
Wathne, K.H.1
Heide, J.B.2
-
31
-
-
0035618144
-
The customer pyramid: Creating and serving profitable customers
-
Zeithaml, V.A., Rust, R.T. and Lemon, K.N. (2001), "The customer pyramid: creating and serving profitable customers", California Management Review, Vol. 43 No. 4, p. 118.
-
(2001)
California Management Review
, vol.43
, Issue.4
, pp. 118
-
-
Zeithaml, V.A.1
Rust, R.T.2
Lemon, K.N.3
|