메뉴 건너뛰기




Volumn 2, Issue 3, 2003, Pages 254-265

The impact of situation awareness information on consumer attitudes in the Internet shopping mall

Author keywords

Affect model; Internet shopping mall; Situation awareness; User awareness; Workspace awareness

Indexed keywords

INTERNET; ONLINE SEARCHING; QUALITY CONTROL; SOCIAL ASPECTS;

EID: 0041862716     PISSN: 15674223     EISSN: None     Source Type: Journal    
DOI: 10.1016/S1567-4223(03)00028-0     Document Type: Conference Paper
Times cited : (27)

References (36)
  • 1
    • 0031489305 scopus 로고    scopus 로고
    • Interactive home shopping: Consumer, retailer, and manufacture incentives to participate in electronic marketplaces
    • Alba J., Lynch J., Weitz B., Janiszewski C., Lutz R., Sawyer A., Wood S. Interactive home shopping: consumer, retailer, and manufacture incentives to participate in electronic marketplaces. Journal of Marketing. 62:1997;38-53.
    • (1997) Journal of Marketing , vol.62 , pp. 38-53
    • Alba, J.1    Lynch, J.2    Weitz, B.3    Janiszewski, C.4    Lutz, R.5    Sawyer, A.6    Wood, S.7
  • 2
    • 0002705873 scopus 로고
    • The role of the environment in marketing services: The consumer perspective
    • J.A. Czepeil, C.A. Congram, & J. Shanahan. Chicago, IL: American Marketing Association
    • Baker J. The role of the environment in marketing services: the consumer perspective. Czepeil J.A., Congram C.A., Shanahan J. The Services Challenges: Integrating for Competitive Advantage. 1986;79-84 American Marketing Association, Chicago, IL.
    • (1986) The Services Challenges: Integrating for Competitive Advantage , pp. 79-84
    • Baker, J.1
  • 3
    • 0001427667 scopus 로고
    • An experimental approach to marketing retail store environmental decisions
    • Baker J., Levy M. An experimental approach to marketing retail store environmental decisions. Journal of Retailing. 68:(4):1992;445-460.
    • (1992) Journal of Retailing , vol.68 , Issue.4 , pp. 445-460
    • Baker, J.1    Levy, M.2
  • 4
    • 0000486854 scopus 로고
    • Situational variables and consumer behavior
    • Belk R.W. Situational variables and consumer behavior. Journal of Consumer Research. 2:1975;157-164.
    • (1975) Journal of Consumer Research , vol.2 , pp. 157-164
    • Belk, R.W.1
  • 5
    • 0042067272 scopus 로고    scopus 로고
    • A structured analysis model of customer loyalty in online games
    • Choi D., Park S., Kim J. A structured analysis model of customer loyalty in online games. The Journal of MIS Research. 11:(3):2001;1-20.
    • (2001) The Journal of MIS Research , vol.11 , Issue.3 , pp. 1-20
    • Choi, D.1    Park, S.2    Kim, J.3
  • 6
    • 0001951371 scopus 로고
    • Store atmosphere: An environmental psychology approach
    • Donovan R., Rossiter J. Store atmosphere: an environmental psychology approach. Journal of Retailing. 58:(1):1982;34-57.
    • (1982) Journal of Retailing , vol.58 , Issue.1 , pp. 34-57
    • Donovan, R.1    Rossiter, J.2
  • 7
    • 0027002105 scopus 로고
    • Awareness and coordination in shared workspace
    • Dourish P., Bellotti V. Awareness and coordination in shared workspace. Proceedings of CSCW. 92:1992;107-114.
    • (1992) Proceedings of CSCW , vol.92 , pp. 107-114
    • Dourish, P.1    Bellotti, V.2
  • 8
    • 0002646001 scopus 로고
    • Design and evaluation for situation awareness enhancement
    • Santa Monica, CA, Human Factors and Ergonomics Society
    • Endsley M.R. Design and evaluation for situation awareness enhancement. Proceeding of the Human Factors Society 32nd Annual Meeting, Santa Monica, CA:1988;97-101 Human Factors and Ergonomics Society.
    • (1988) Proceeding of the Human Factors Society 32nd Annual Meeting , pp. 97-101
    • Endsley, M.R.1
  • 9
    • 0029004440 scopus 로고
    • Toward a theory of situation awareness in dynamic systems
    • Endsley M.R. Toward a theory of situation awareness in dynamic systems. Human Factors. 37:(1):1995;32-64.
    • (1995) Human Factors , vol.37 , Issue.1 , pp. 32-64
    • Endsley, M.R.1
  • 10
    • 0000138392 scopus 로고
    • Retail crowding: Theoretical and strategic implications
    • Eroglu S., Harell G.D. Retail crowding: theoretical and strategic implications. Journal of Retailing. 62:(4):1986;347-363.
    • (1986) Journal of Retailing , vol.62 , Issue.4 , pp. 347-363
    • Eroglu, S.1    Harell, G.D.2
  • 11
    • 0001020738 scopus 로고
    • An empirical study of retail crowding: Antecedents and consequences
    • Eroglu S., Machleit K.A. An empirical study of retail crowding: antecedents and consequences. Journal of Retailing. 66:(2):1990;201-221.
    • (1990) Journal of Retailing , vol.66 , Issue.2 , pp. 201-221
    • Eroglu, S.1    Machleit, K.A.2
  • 12
    • 0001878401 scopus 로고
    • Supporting cooperative awareness with local event mechanism: The Group-Desk system
    • Fuchs L., Pankoke-Benbatz U., Prinz W. Supporting cooperative awareness with local event mechanism: the GroupDesk system. Proceedings of ECSCW'95:1995;247-262.
    • (1995) Proceedings of ECSCW'95 , pp. 247-262
    • Fuchs, L.1    Pankoke-Benbatz, U.2    Prinz, W.3
  • 13
    • 0040517064 scopus 로고    scopus 로고
    • The impact of other customers on service experiences: A critical incident examination of "getting along"
    • Grove S.J., Fisk R.P. The impact of other customers on service experiences: a critical incident examination of "getting along" Journal of Retailing. 73:(1):1997;63-85.
    • (1997) Journal of Retailing , vol.73 , Issue.1 , pp. 63-85
    • Grove, S.J.1    Fisk, R.P.2
  • 15
    • 0000845507 scopus 로고
    • The varieties of consumption experience: Comparing two typologies of emotion in consumer behavior
    • Havlena W.J., Holbrook M.B. The varieties of consumption experience: comparing two typologies of emotion in consumer behavior. Journal of Consumer Research. 13:1986;394-404.
    • (1986) Journal of Consumer Research , vol.13 , pp. 394-404
    • Havlena, W.J.1    Holbrook, M.B.2
  • 16
    • 0030487126 scopus 로고    scopus 로고
    • Marketing in hypermedia computer-mediated environments: Conceptual foundations
    • Hoffman D.L., Novak T.P. Marketing in hypermedia computer-mediated environments: conceptual foundations. Journal of Marketing. 60:1996;50-68.
    • (1996) Journal of Marketing , vol.60 , pp. 50-68
    • Hoffman, D.L.1    Novak, T.P.2
  • 17
    • 0000652982 scopus 로고
    • Perceived control and the effects of crowding and consumer choice on the service experience
    • Hui M.K., Bateson J.E.G. Perceived control and the effects of crowding and consumer choice on the service experience. Journal of Consumer Research. 18:(2):1991;174-184.
    • (1991) Journal of Consumer Research , vol.18 , Issue.2 , pp. 174-184
    • Hui, M.K.1    Bateson, J.E.G.2
  • 19
    • 0041566001 scopus 로고    scopus 로고
    • Effect of virtual reality-driven shopping mall and consumer's purchase intention
    • Lee K., Chung N. Effect of virtual reality-driven shopping mall and consumer's purchase intention. Korean Management Review. 29:(3):2000;377-405.
    • (2000) Korean Management Review , vol.29 , Issue.3 , pp. 377-405
    • Lee, K.1    Chung, N.2
  • 22
    • 0005569346 scopus 로고    scopus 로고
    • Internet retail store design: How the user interface influences traffic and sales
    • Lohse G.L., Spiller P. Internet retail store design: how the user interface influences traffic and sales. Journal of Computer-Mediated Communication. 5:(2):1999;. http://www.ascusc.org/jcmc/vol5/issue2/lohse.htm.
    • (1999) Journal of Computer-Mediated Communication , vol.5 , Issue.2
    • Lohse, G.L.1    Spiller, P.2
  • 24
    • 44949245458 scopus 로고
    • Compatibility management: Customer-to-customer relationships in service environments
    • Martin C.L., Pranter C.A. Compatibility management: customer-to-customer relationships in service environments. Journal of Services Marketing. 3:1989;6-15.
    • (1989) Journal of Services Marketing , vol.3 , pp. 6-15
    • Martin, C.L.1    Pranter, C.A.2
  • 25
    • 0000819830 scopus 로고
    • Unacquainted influences: When strangers interact in the retail setting
    • McGrath M.A., Otnes C. Unacquainted influences: when strangers interact in the retail setting. Journal of Business Research. 32:(3):1995;262-272.
    • (1995) Journal of Business Research , vol.32 , Issue.3 , pp. 262-272
    • McGrath, M.A.1    Otnes, C.2
  • 28
    • 0034340409 scopus 로고    scopus 로고
    • Measuring the customer experience in online environments: A structural modeling approach
    • Novak T.P., Hoffman D.L., Yung Y. Measuring the customer experience in online environments: a structural modeling approach. Marketing Science. 19:(1):2000;43-62.
    • (2000) Marketing Science , vol.19 , Issue.1 , pp. 43-62
    • Novak, T.P.1    Hoffman, D.L.2    Yung, Y.3
  • 29
    • 0000208366 scopus 로고
    • Interactivity: From new media to communication
    • R.P. Hawkins, J.M. Wiemann, & S. Pingree. Beverly Hills, CA: Sage
    • Rafaeli S. Interactivity: from new media to communication. Hawkins R.P., Wiemann J.M., Pingree S. SAGE Annual Review of Communication Research. Advancing Communication Science. 16:1988;110-134 Sage, Beverly Hills, CA.
    • (1988) SAGE Annual Review of Communication Research, Advancing Communication Science , vol.16 , pp. 110-134
    • Rafaeli, S.1
  • 31
    • 0002705824 scopus 로고
    • Breaking free from product marketing
    • Shostack G.L. Breaking free from product marketing. Journal of Marketing. 51:(1):1987;73-80.
    • (1987) Journal of Marketing , vol.51 , Issue.1 , pp. 73-80
    • Shostack, G.L.1
  • 32
    • 0029069363 scopus 로고
    • Situation awareness is adaptive, externally directed consciousness
    • Smith K., Hancock P.A. Situation awareness is adaptive, externally directed consciousness. Human Factor. 37:(1):1995;137-148.
    • (1995) Human Factor , vol.37 , Issue.1 , pp. 137-148
    • Smith, K.1    Hancock, P.A.2
  • 33
    • 84985084394 scopus 로고
    • Defining virtual reality: Dimensions determining telepresence
    • Steuer J. Defining virtual reality: dimensions determining telepresence. Journal of Communication. 42:(4):1992;73-93.
    • (1992) Journal of Communication , vol.42 , Issue.4 , pp. 73-93
    • Steuer, J.1
  • 35
    • 0042536502 scopus 로고    scopus 로고
    • Exploring the factors enhancing member participation in virtual communities
    • Yoo W., Suh K., Lee M. Exploring the factors enhancing member participation in virtual communities. Journal of Global Information Management. 10:(3):2002;51-71.
    • (2002) Journal of Global Information Management , vol.10 , Issue.3 , pp. 51-71
    • Yoo, W.1    Suh, K.2    Lee, M.3
  • 36
    • 0035501778 scopus 로고    scopus 로고
    • Supporting situation awareness on the WWW
    • You Y., Pekkola S. Supporting situation awareness on the WWW. Decision Support Systems. 32:2001;71-82.
    • (2001) Decision Support Systems , vol.32 , pp. 71-82
    • You, Y.1    Pekkola, S.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.