Successful predictors of business process reengineering (BPR) in financial services

International Journal of Production Economics

Volumn 84, Issue 1, 2003, Pages 35-50

  Terziovski, Milé ^a   Fitzpatrick, Paul ^b   O'Neill, Peter ^b  

^a UNIVERSITY OF MELBOURNE   (Australia)

^b MONASH UNIVERSITY   (Australia)

Author keywords

BPR; Customers; Performance

Indexed keywords

COMMUNICATION SYSTEMS; INFORMATION TECHNOLOGY; MANAGEMENT; PERFORMANCE; REGRESSION ANALYSIS; STRATEGIC PLANNING;

BUSINESS PROCESS REENGINEERING (BPR);

PROCESS ENGINEERING;

EID: 0037432560     PISSN: 09255273     EISSN: None     Source Type: Journal    
DOI: 10.1016/S0925-5273(02)00378-X     Document Type: Article

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