메뉴 건너뛰기




Volumn 18, Issue 2, 2002, Pages 117-157

User interfaces and help systems: From helplessness to intelligent assistance

Author keywords

(Intelligent) help and user assistance; (Intelligent, graphical) user interface; Human computer interaction

Indexed keywords

COMPUTER AIDED SOFTWARE ENGINEERING; COMPUTER SIMULATION; COMPUTER SUPPORTED COOPERATIVE WORK; GRAPHICAL USER INTERFACES; HUMAN COMPUTER INTERACTION; INTELLIGENT AGENTS; MICROCOMPUTERS; MULTIMEDIA SYSTEMS; UNIX; VIRTUAL REALITY; WORLD WIDE WEB;

EID: 0036790990     PISSN: 02692821     EISSN: None     Source Type: Journal    
DOI: 10.1023/A:1015179704819     Document Type: Article
Times cited : (25)

References (174)
  • 1
    • 0033880313 scopus 로고    scopus 로고
    • Intelligent graphical user interface design utilizing multiple fuzzy agents
    • Agah, A. & Tannie K. (2000). Intelligent Graphical User Interface Design Utilizing Multiple Fuzzy Agents. Interacting with Computers 12: 529-542.
    • (2000) Interacting with Computers , vol.12 , pp. 529-542
    • Agah, A.1    Tannie, K.2
  • 2
    • 85016913664 scopus 로고    scopus 로고
    • Special issue on intelligent user interfaces
    • AI Magazine; Winter 2001
    • AI Magazine (2001). Special issue on Intelligent User Interfaces. AI Magazine 22(4), Winter 2001.
    • (2001) AI Magazine , vol.22 , Issue.4
  • 3
    • 0034140710 scopus 로고    scopus 로고
    • Encapsulating intelligent interactive behaviour in unified user interface artefacts
    • Akoumianakis, D., Savidis, A. & Stephanidis, C. (2000). Encapsulating Intelligent Interactive Behaviour in Unified User Interface Artefacts. Interacting with Computers 12: 383-408.
    • (2000) Interacting with Computers , vol.12 , pp. 383-408
    • Akoumianakis, D.1    Savidis, A.2    Stephanidis, C.3
  • 5
    • 0002417429 scopus 로고
    • The design of illustrated documents as a planning task
    • In Maybury, M. T. (ed.); AAAI/MIT Press
    • André, E. & Rist, T. (1993). The Design of Illustrated Documents as a Planning Task. In Maybury, M. T. (ed.) Intelligent Multimedia Interfaces, 94-116. AAAI/MIT Press.
    • (1993) Intelligent Multimedia Interfaces , pp. 94-116
    • André, E.1    Rist, T.2
  • 6
    • 0035695909 scopus 로고    scopus 로고
    • Controlling the behavior of animated presentation agents in the interface: Scripting versus instructing
    • Winter 2001
    • André, E. & Rist, T. (2001). Controlling the Behavior of Animated Presentation Agents in the Interface: Scripting versus Instructing. AI Magazine 22(4), Winter 2001: 53-66.
    • (2001) AI Magazine , vol.22 , Issue.4 , pp. 53-66
    • André, E.1    Rist, T.2
  • 8
    • 4243983401 scopus 로고
    • Évaluation ergonomique des interfaces utilisateur: Un pas vers l'automatisation
    • Thèse de doctorat en informatique, Laboratoire de Génie Informatique-IMAG, Université Joseph Fourier-Grenoble 1
    • Balbo, S. (1994). Évaluation ergonomique des interfaces utilisateur: un pas vers l'automatisation, Thèse de doctorat en informatique, Laboratoire de Génie Informatique-IMAG, Université Joseph Fourier-Grenoble 1.
    • (1994)
    • Balbo, S.1
  • 10
    • 0028477517 scopus 로고
    • The role of emotion in believable agents
    • Bates, J. (1994). The Role of Emotion in Believable Agents. Communications of the ACM 37(7): 122-125.
    • (1994) Communications of the ACM , vol.37 , Issue.7 , pp. 122-125
    • Bates, J.1
  • 11
    • 0010642648 scopus 로고
    • Communicating with high-level plans
    • In Sullivan, J. W. & Tyler, S. W. (eds.); ACM Press
    • Bonar, J. & Liffick, B. (1991). Communicating with High-Level Plans. In Sullivan, J. W. & Tyler, S. W. (eds.) Intelligent User Interfaces, 129-156. ACM Press.
    • (1991) Intelligent User Interfaces , pp. 129-156
    • Bonar, J.1    Liffick, B.2
  • 13
    • 0004148834 scopus 로고    scopus 로고
    • Bradshaw J. M. (ed.); AAAI Press/MIT Press
    • Bradshaw J. M. (ed.) (1997). Software Agents. AAAI Press/MIT Press.
    • (1997) Software Agents.
  • 14
    • 0346380413 scopus 로고    scopus 로고
    • The application of natural language models to intelligent multimedia
    • In Maybury, M. T. & Wahlster, W. (eds.); Originally published in Maybury (1993), 174-196
    • Burger, J. D. & Marshall, R. J. (1998). The Application of Natural Language Models to Intelligent Multimedia. In Maybury, M. T. & Wahlster, W. (eds.) Readings in Intelligent User Interfaces, 429-440. Originally published in Maybury (1993), 174-196.
    • (1998) Readings in Intelligent User Interfaces , pp. 429-440
    • Burger, J.D.1    Marshall, R.J.2
  • 17
    • 0003316793 scopus 로고    scopus 로고
    • Animated conversation: Rule-based generation of facial expression, gesture and spoken intonation for multiple conversational agents
    • In Maybury, M. T. & Wahlster, W. (eds.); Morgan Kaufmann
    • Cassell, J., Pelachaud, C., Badler, N., Steedman, M., Achorn, B., Becket, T., Douville, B., Prevost, S. & Stone, M. (1998). Animated Conversation: Rule-Based Generation of Facial Expression, Gesture and Spoken Intonation for Multiple Conversational Agents. In Maybury, M. T. & Wahlster, W. (eds.) Readings in Intelligent User Interfaces, 582-589. Morgan Kaufmann.
    • (1998) Readings in Intelligent User Interfaces , pp. 582-589
    • Cassell, J.1    Pelachaud, C.2    Badler, N.3    Steedman, M.4    Achorn, B.5    Becket, T.6    Douville, B.7    Prevost, S.8    Stone, M.9
  • 19
    • 0010727939 scopus 로고    scopus 로고
    • Planning interactive explanations
    • In Maybury, M. T.& Wahlster, W. (eds.); Morgan Kaufmann
    • Cawsey, A. (1998). Planning Interactive Explanations. In Maybury, M. T.& Wahlster, W. (eds.) Readings in Intelligent User Interfaces, 404-419. Morgan Kaufmann.
    • (1998) Readings in Intelligent User Interfaces , pp. 404-419
    • Cawsey, A.1
  • 22
    • 85016890347 scopus 로고    scopus 로고
    • Cetus: A Web site worth 10300 links of object-oriented subjects: http://www.csioo.com/cetusen/software.html
  • 23
    • 0034139020 scopus 로고    scopus 로고
    • Knowledge engineering for an intelligent case-based system for help desk operations
    • Chan, C. W., Chen, L.-L. & Geng, L. (2000). Knowledge Engineering for an Intelligent Case-based System for Help Desk Operations. Expert Systems with Applications 18: 125-132.
    • (2000) Expert Systems with Applications , vol.18 , pp. 125-132
    • Chan, C.W.1    Chen, L.-L.2    Geng, L.3
  • 24
    • 0345666365 scopus 로고
    • Generic tasks in knowledge-based reasoning
    • Chandrasekaran, B. (1986). Generic Tasks in Knowledge-based Reasoning. IEEE Expert 1(3): 23-30.
    • (1986) IEEE Expert , vol.1 , Issue.3 , pp. 23-30
    • Chandrasekaran, B.1
  • 25
    • 0029369527 scopus 로고
    • A study of multimedia applications in education and training
    • Chang, C.-H. & Chen, Y. (1995). A Study of Multimedia Applications in Education and Training. Computers in Industrial Engineering 29(1-4): 103-107.
    • (1995) Computers in Industrial Engineering , vol.29 , Issue.1-4 , pp. 103-107
    • Chang, C.-H.1    Chen, Y.2
  • 27
    • 0002901819 scopus 로고
    • KNOME: Modeling what the user knows in UC
    • in Kobsa, A. & Wahlster, W (eds.); Springer Verlag
    • Chin D. N. (1989). KNOME: Modeling What the User Knows in UC. in Kobsa, A. & Wahlster, W (eds.) User Models in Dialog Systems. Springer Verlag.
    • (1989) User Models in Dialog Systems.
    • Chin, D.N.1
  • 28
    • 0010727274 scopus 로고    scopus 로고
    • Intelligent interfaces as agents
    • In Maybury, M. T. & Wahlster, W. (eds.); Morgan Kaufmann
    • Chin, D. N. (1998). Intelligent Interfaces as Agents. In Maybury, M. T. & Wahlster, W. (eds.) Readings in Intelligent User Interfaces. Morgan Kaufmann, pp. 343-357.
    • (1998) Readings in Intelligent User Interfaces. , pp. 343-357
    • Chin, D.N.1
  • 29
    • 0039078723 scopus 로고
    • Originally published in Sullivan
    • J. W. & Tyler, S. W. (eds.)
    • Chin, D. N. Originally published in Sullivan, J. W. & Tyler, S. W. (eds.) Intelligent User Interfaces (1991), 177-206.
    • (1991) Intelligent User Interfaces , pp. 177-206
    • Chin, D.N.1
  • 30
    • 0035029904 scopus 로고    scopus 로고
    • Empirical evaluation of user models and user-adapted systems
    • Chin, D. N. (2001). Empirical Evaluation of User Models and User-adapted Systems. User Modeling and User-Adapted Interaction 11: 181-194.
    • (2001) User Modeling and User-Adapted Interaction , vol.11 , pp. 181-194
    • Chin, D.N.1
  • 32
    • 0031250534 scopus 로고    scopus 로고
    • Multi-sensory user interface for a virtual-reality-based computer-aided design
    • Chu, C.-C.P., Dani, T. H. & Gadh, R. (1997). Multi-Sensory User Interface for a Virtual-Reality-Based Computer-Aided Design. Computer Aided Design 29(10): 709-725.
    • (1997) Computer Aided Design , vol.29 , Issue.10 , pp. 709-725
    • Chu, C.-C.P.1    Dani, T.H.2    Gadh, R.3
  • 34
    • 0003621642 scopus 로고
    • David, J.-M., Krivine, J.-P. & Simmons, R. (eds.); Springer Verlag
    • David, J.-M., Krivine, J.-P. & Simmons, R. (eds.) (1993). Second Generation Expert Systems. Springer Verlag.
    • (1993) Second Generation Expert Systems.
  • 36
    • 0022705498 scopus 로고
    • A review and synthesis of recent research in intelligent computer-assisted instruction
    • Dede, C. (1986). A Review and Synthesis of Recent Research in Intelligent Computer-Assisted Instruction. International Journal of Man-Machine Studies 24(4): 329-353.
    • (1986) International Journal of Man-Machine Studies , vol.24 , Issue.4 , pp. 329-353
    • Dede, C.1
  • 37
    • 0030385048 scopus 로고    scopus 로고
    • User analysis in HCI: The historical lesson from individual differences research
    • Dillon, A. & Watson, C. (1996). User Analysis in HCI: the Historical Lesson from Individual Differences Research. International Journal of Human-Computer Studies 45(6): 619-637.
    • (1996) International Journal of Human-Computer Studies , vol.45 , Issue.6 , pp. 619-637
    • Dillon, A.1    Watson, C.2
  • 38
    • 21344471079 scopus 로고    scopus 로고
    • Designing on-line animated help for multimedia applications
    • Springer Verlag
    • Dormann, C. (1996). Designing On-Line Animated Help for Multimedia Applications. Lecture Notes in Computer Science, #1077, 73-84. Springer Verlag.
    • (1996) Lecture Notes in Computer Science , vol.1077 , pp. 73-84
    • Dormann, C.1
  • 39
    • 22644452193 scopus 로고    scopus 로고
    • Leveraging a task-specific approach for intelligent tutoring system generation: Comparing the generic tasks and KADS frameworks
    • Springer Verlag
    • El-Sheikh, E. & Sticklen, J. (1999). Leveraging a Task-Specific Approach for Intelligent Tutoring System Generation: Comparing the Generic Tasks and KADS Frameworks. Lecture Notes in Computer Science, #1611, 809-819. Springer Verlag.
    • (1999) Lecture Notes in Computer Science , vol.1611 , pp. 809-819
    • El-Sheikh, E.1    Sticklen, J.2
  • 42
    • 0000136964 scopus 로고
    • Automating the generation of coordinated multi-media explanations
    • In Maybury, M. T. (ed.); AAAI/MIT Press
    • Feiner, S. K. & McKeown, K. R. (1993). Automating the Generation of Coordinated Multi-Media Explanations. In Maybury, M. T. (ed.) Intelligent Multimedia Interfaces, 117-147. AAAI/MIT Press.
    • (1993) Intelligent Multimedia Interfaces , pp. 117-147
    • Feiner, S.K.1    McKeown, K.R.2
  • 43
    • 0002712081 scopus 로고
    • GUMS: A general user modeling shell
    • In Kobsa, A. & Wahlster, W. (eds.); Springer Verlag
    • Finin, T. W. (1989). GUMS: A General User Modeling Shell. In Kobsa, A. & Wahlster, W. (eds.) User Models in Dialog Systems. Springer Verlag.
    • (1989) User Models in Dialog Systems.
    • Finin, T.W.1
  • 46
    • 0010644406 scopus 로고    scopus 로고
    • Charismatic computers: Creating more likable and persuasive interactive technologies by leveraging principles from social psychology
    • Ph.D. Thesis, Department of Communication, Stanford University
    • Fogg, B. J. (1997). Charismatic Computers: Creating more Likable and Persuasive Interactive Technologies by Leveraging Principles from Social Psychology, Ph.D. Thesis, Department of Communication, Stanford University.
    • (1997)
    • Fogg, B.J.1
  • 47
    • 0035475725 scopus 로고    scopus 로고
    • An intelligent online machine fault diagnosis system
    • October 2001
    • Fong A. C. M. & Hui, S. C. (2001). An Intelligent Online Machine Fault Diagnosis System. Computing & Control Engineering Journal, October 2001: 217-223.
    • (2001) Computing & Control Engineering Journal , pp. 217-223
    • Fong, A.C.M.1    Hui, S.C.2
  • 49
    • 0028711531 scopus 로고
    • Management of repair in human-computer interaction
    • Frohlich D., P. Drew & A. Monk (1994), Management of Repair in Human-Computer Interaction. Human-Computer Interaction 9(3): 385-425.
    • (1994) Human-Computer Interaction , vol.9 , Issue.3 , pp. 385-425
    • Frohlich, D.1    Drew, P.2    Monk, A.3
  • 53
    • 0002846040 scopus 로고
    • Multi-media explanations for intelligent training systems
    • In Maybury, M. T. (ed.); AAAI/MIT Press
    • Goodman, B. A. (1993). Multi-Media Explanations for Intelligent Training Systems. In Maybury, M. T. (ed.) Intelligent Multimedia Interfaces, 148-171. AAAI/MIT Press.
    • (1993) Intelligent Multimedia Interfaces , pp. 148-171
    • Goodman, B.A.1
  • 54
    • 0022038089 scopus 로고
    • Design for usability: Key principles and what designers think
    • Gould, J. D. & Lewis, C. (1984). Design for Usability: Key Principles and What Designers Think. Communications of the ACM 38(3): 300-311.
    • (1984) Communications of the ACM , vol.38 , Issue.3 , pp. 300-311
    • Gould, J.D.1    Lewis, C.2
  • 55
    • 0035693338 scopus 로고    scopus 로고
    • Intelligent tutoring systems with conversational dialogue
    • Winter 2001
    • Graesser, A. C., VanLehn, K., Rosé C. P., Jordan, P. W. & Harter, D. (2001). Intelligent Tutoring Systems with Conversational Dialogue. AI Magazine 22(4) Winter 2001: 39-52.
    • (2001) AI Magazine , vol.22 , Issue.4 , pp. 39-52
    • Graesser, A.C.1    Vanlehn, K.2    Rosé, C.P.3    Jordan, P.W.4    Harter, D.5
  • 56
    • 0000534475 scopus 로고
    • Logic and conversation
    • In Cole, P. & Morgan, J. L. (eds.); Academic Press
    • Grice, H. P. (1975). Logic and Conversation. In Cole, P. & Morgan, J. L. (eds.) Syntax and Semantics (Vol. 3, Speech Acts), 41-58. Academic Press.
    • (1975) Syntax and Semantics (Vol. 3, Speech Acts) , pp. 41-58
    • Grice, H.P.1
  • 57
    • 0029081702 scopus 로고
    • The development of ergonomics standards for software
    • Harker, S. (1995). The Development of Ergonomics Standards for Software. Applied Ergonomics 26(4): 275-279.
    • (1995) Applied Ergonomics , vol.26 , Issue.4 , pp. 275-279
    • Harker, S.1
  • 58
    • 0029231022 scopus 로고
    • An architecture for adaptive intelligent systems
    • Hayes-Roth, B. (1995). An Architecture for Adaptive Intelligent Systems. Artificial Intelligence 72: 329-365.
    • (1995) Artificial Intelligence , vol.72 , pp. 329-365
    • Hayes-Roth, B.1
  • 59
    • 0034197757 scopus 로고    scopus 로고
    • The SINIX consultant - Towards a theoretical treatment of plan recognition
    • In Hegner, S. J. et al. (eds.) Special Issue on Intelligent Help Systems for UNIX; Kluwer
    • Hecking, M. (2000). The SINIX Consultant - Towards a Theoretical Treatment of Plan Recognition. In Hegner, S. J. et al. (eds.) Special Issue on Intelligent Help Systems for UNIX, Artificial Intelligence Review 14(3), Kluwer: 153-180.
    • (2000) Artificial Intelligence Review , vol.14 , Issue.3 , pp. 153-180
    • Hecking, M.1
  • 60
    • 0034197648 scopus 로고    scopus 로고
    • Plan realization for complex command interaction in the UNIX help domain
    • In Hegner, S. J. et al. (eds.) Special Issue on Intelligent Help Systems for UNIX; Kluwer
    • Hegner, S. (2000). Plan Realization for Complex Command Interaction in the UNIX Help Domain. In Hegner, S. J. et al. (eds.) Special Issue on Intelligent Help Systems for UNIX, Artificial Intelligence Review 14(3), Kluwer: 181-228.
    • (2000) Artificial Intelligence Review , vol.14 , Issue.3 , pp. 181-228
    • Hegner, S.1
  • 61
    • 0642282125 scopus 로고    scopus 로고
    • Different ways to support intelligent assistant systems by use of machine learning methods
    • Herrmann, J. (1996). Different Ways to Support Intelligent Assistant Systems by Use of Machine Learning Methods. International Journal of Human-Computer Interaction 8(3): 287-308.
    • (1996) International Journal of Human-Computer Interaction , vol.8 , Issue.3 , pp. 287-308
    • Herrmann, J.1
  • 64
    • 0010644143 scopus 로고    scopus 로고
    • Virtual reality in training
    • Hodges, M. (1998). Virtual Reality in Training. Computer Graphics World 21(8): 45-52.
    • (1998) Computer Graphics World , vol.21 , Issue.8 , pp. 45-52
    • Hodges, M.1
  • 67
    • 0035695995 scopus 로고    scopus 로고
    • Pedagogical agent research at CARTE
    • Winter 2001
    • Johnson, W.L. (2001). Pedagogical Agent Research at CARTE. AI Magazine 22(4) Winter 2001: 85-94.
    • (2001) AI Magazine , vol.22 , Issue.4 , pp. 85-94
    • Johnson, W.L.1
  • 68
    • 21344452858 scopus 로고    scopus 로고
    • Reasoning about coherent and cooperative system responses
    • Springer Verlag
    • Jokinen, K. (1996). Reasoning about Coherent and Cooperative System Responses. Lecture Notes in Computer Science, #1036, 168-187. Springer Verlag.
    • (1996) Lecture Notes in Computer Science, # , vol.1036 , pp. 168-187
    • Jokinen, K.1
  • 69
    • 0034197674 scopus 로고    scopus 로고
    • An assumption-based truth maintenance system in active aid for UNIX users
    • In Hegner, S. J. et al. (eds.) Special Issue on Intelligent Help Systems for UNIX; Kluwer
    • Jones, J., Millington, M. & Virvou, M. (2000). An Assumption-based Truth Maintenance System in Active Aid for UNIX Users. In Hegner, S. J. et al. (eds.) Special Issue on Intelligent Help Systems for UNIX, Artificial Intelligence Review 14(3), Kluwer: 229-252.
    • (2000) Artificial Intelligence Review , vol.14 , Issue.3 , pp. 229-252
    • Jones, J.1    Millington, M.2    Virvou, M.3
  • 70
    • 0000118658 scopus 로고
    • Model-based communicative acts: Human-computer collaboration in supervisory control
    • Jones, P.M. & Mitchell, C.M. (1994). Model-Based Communicative Acts: Human-Computer Collaboration in Supervisory Control. International Journal of Human-Computer Studies 41: 527-551.
    • (1994) International Journal of Human-Computer Studies , vol.41 , pp. 527-551
    • Jones, P.M.1    Mitchell, C.M.2
  • 73
    • 0010644411 scopus 로고
    • Special issue on user modelling
    • guest editors
    • Kobsa, A. & Wahlster, W. (1988). guest editors, Special Issue on User Modelling. Computational Linguistics 14(3).
    • (1988) Computational Linguistics , vol.14 , Issue.3
    • Kobsa, A.1    Wahlster, W.2
  • 75
    • 0010643773 scopus 로고    scopus 로고
    • Ten year anniversary issue
    • Kobsa, A. (ed.)
    • Kobsa, A. (ed.) (2001). Ten Year Anniversary Issue. User Modelling and User-Adapted Interaction 11(1-2).
    • (2001) User Modelling and User-Adapted Interaction , vol.11 , Issue.1-2
  • 78
    • 4243593825 scopus 로고    scopus 로고
    • User interface evaluation using task models
    • Master's Thesis, Department of Computer and Information Science, Linköping University
    • Lecerof, A. (1997). User Interface Evaluation Using Task Models, Master's Thesis, Department of Computer and Information Science, Linköping University.
    • (1997)
    • Lecerof, A.1
  • 79
    • 84961292821 scopus 로고    scopus 로고
    • The successive contributions of computers to education: A survey
    • Lelouche, R. (1998). The Successive Contributions of Computers to Education: A Survey. European Journal of Engineering Education 23(3): 297-308.
    • (1998) European Journal of Engineering Education , vol.23 , Issue.3 , pp. 297-308
    • Lelouche, R.1
  • 82
    • 0002030413 scopus 로고    scopus 로고
    • Interactive assessment of user preference models: The automated travel assistant
    • In Jameson, A. et al. (eds.); Vienna, Austria
    • Linden, G., Hanks, S. & Lesh, N. (1997). Interactive Assessment of User Preference Models: The Automated Travel Assistant. In Jameson, A. et al. (eds.) proceedings of the Sixth International Conference UM97, 67-69. Vienna, Austria.
    • (1997) Proceedings of the Sixth International Conference UM97 , pp. 67-69
    • Linden, G.1    Hanks, S.2    Lesh, N.3
  • 83
    • 0032166149 scopus 로고    scopus 로고
    • A query generalizer for providing cooperative responses in an office document system
    • Liu, Q. & Ng, P. A. (1998). A Query Generalizer for Providing Cooperative Responses in an Office Document System. Data & Knowledge Engineering 27(2): 177-205.
    • (1998) Data & Knowledge Engineering , vol.27 , Issue.2 , pp. 177-205
    • Liu, Q.1    Ng, P.A.2
  • 84
    • 84957105788 scopus 로고    scopus 로고
    • Cognitive task analysis in service of intelligent tutoring system design: A case study in statistics
    • Springer Verlag
    • Lovett, M. C. (1998). Cognitive Task Analysis in Service of Intelligent Tutoring System Design: A Case Study in Statistics. Lecture Notes in Computer Science, #1452 234-243. Springer Verlag.
    • (1998) Lecture Notes in Computer Science, # , vol.1452 , pp. 234-243
    • Lovett, M.C.1
  • 86
    • 0002806097 scopus 로고    scopus 로고
    • Agents that reduce work and information overload
    • In Bradshaw, J. M. (ed.); chapter 8; AAAI Press/MIT Press
    • Maes, P. (1997). Agents that Reduce Work and Information Overload. In Bradshaw, J. M. (ed.) Software Agents, chapter 8, 145-164. AAAI Press/MIT Press.
    • (1997) Software Agents , pp. 145-164
    • Maes, P.1
  • 87
    • 0030246005 scopus 로고    scopus 로고
    • Designing intelligent help for information processing systems
    • Mallen, C. (1996). Designing Intelligent Help for Information Processing Systems. International Journal of Human-Computer Studies 45: 349-377.
    • (1996) International Journal of Human-Computer Studies , vol.45 , pp. 349-377
    • Mallen, C.1
  • 88
    • 0000978087 scopus 로고    scopus 로고
    • Agents for information sharing and coordination: A history and some reflections
    • in Bradshaw, J. M. (ed.); chapter 7; AAAI Press/MIT Press
    • Malone, T. W., Lai, K.-Y. & Grant, K. R. (1997) Agents for Information Sharing and Coordination: A History and Some Reflections. in Bradshaw, J. M. (ed.) Software Agents, chapter 7, 109-143. AAAI Press/MIT Press.
    • (1997) Software Agents , pp. 109-143
    • Malone, T.W.1    Lai, -Y.2    Grant, K.R.3
  • 89
    • 4243849483 scopus 로고    scopus 로고
    • User interface design
    • Marion, C. (1999a). User Interface Design (available on line from http://www.chesco.com/˜cmarion/Design/UIDesign.html).
    • (1999)
    • Marion, C.1
  • 90
    • 4243895536 scopus 로고    scopus 로고
    • Online information design
    • Marion, C. (1999b). Online Information Design (available on line from http://www.chesco.com/˜cmarion/Design/OnInfDes.html).
    • (1999)
    • Marion, C.1
  • 91
    • 38949083942 scopus 로고    scopus 로고
    • What is interaction design (and what does it mean to information designers)?
    • Marion, C. (1999c). What is Interaction Design (and what does it mean to information designers)? (available on line from http://www.chesco.com/˜cmarion/PCD/WhatIsInteractionDesign.html)
    • (1999)
    • Marion, C.1
  • 92
    • 0034165320 scopus 로고    scopus 로고
    • An active intelligent assistance systems
    • In Hegner, S. J. et al. (eds.) Special Issue on Intelligent Help Systems for UNIX; Kluwer
    • Mathews, M., Pharr, W., Biswas, G. & Neelakandan, H. (2000). An Active Intelligent Assistance Systems. In Hegner, S. J. et al. (eds.) Special Issue on Intelligent Help Systems for UNIX, Artificial Intelligence Review 14(1-2), Kluwer: 121-141.
    • (2000) Artificial Intelligence Review , vol.14 , Issue.1-2 , pp. 121-141
    • Mathews, M.1    Pharr, W.2    Biswas, G.3    Neelakandan, H.4
  • 93
    • 0002874384 scopus 로고    scopus 로고
    • Maybury, M. T. & Wahlster, W. (eds.); Morgan Kaufmann
    • Maybury, M. T. & Wahlster, W. (eds.) (1998). Readings in Intelligent User Interfaces. Morgan Kaufmann.
    • (1998) Readings in Intelligent User Interfaces.
  • 96
    • 0034290359 scopus 로고    scopus 로고
    • Evaluating plan recognition systems: Three properties of a good explanation
    • Mayfield, J. (2000). Evaluating Plan Recognition Systems: Three Properties of a Good Explanation. Artificial Intelligence Review 14: 351-376.
    • (2000) Artificial Intelligence Review , vol.14 , pp. 351-376
    • Mayfield, J.1
  • 98
    • 84936191522 scopus 로고
    • Reasoning on a highlighted user model to respond to misconceptions
    • In Kosba, A. & Wahlster, W. (eds.)
    • McCoy, K. F. (1988). Reasoning on a Highlighted User Model to Respond to Misconceptions. In Kosba, A. & Wahlster, W. (eds.) Computational Linguistics 14(3): 52-63.
    • (1988) Computational Linguistics , vol.14 , Issue.3 , pp. 52-63
    • McCoy, K.F.1
  • 99
    • 0027644128 scopus 로고
    • User modelling for adaptive computer systems: A survey of recent developments
    • McTear, M.F. (1993). User Modelling for Adaptive Computer Systems: A Survey of Recent Developments. Artificial Intelligence Review 7: 157-184.
    • (1993) Artificial Intelligence Review , vol.7 , pp. 157-184
    • McTear, M.F.1
  • 101
    • 0029060414 scopus 로고
    • Improving interface quality: An investigation of human-computer interaction task learning
    • Mitta, D. A. & Packebush, S. J. (1995). Improving Interface Quality: An Investigation of Human-Computer Interaction Task Learning. Ergonomics 38(7): 1307-1325.
    • (1995) Ergonomics , vol.38 , Issue.7 , pp. 1307-1325
    • Mitta, D.A.1    Packebush, S.J.2
  • 102
    • 22844453739 scopus 로고    scopus 로고
    • A method for operator error detection based on plan recognition
    • Springer Verlag
    • Mo, J. & Crouzet, Y. (1999). A Method for Operator Error Detection Based on Plan Recognition. Lecture Notes in Computer Science, vol. 1698, 125-138. Springer Verlag.
    • (1999) Lecture Notes in Computer Science , vol.1698 , pp. 125-138
    • Mo, J.1    Crouzet, Y.2
  • 103
    • 0001909576 scopus 로고    scopus 로고
    • Distributed artificial intelligence: An overview
    • In Jennings, N. & O'Hare, G. (eds.); Wiley
    • Moulin, B. & Chaib-draa, B. (1996). Distributed Artificial Intelligence: an Overview. In Jennings, N. & O'Hare, G. (eds.) Foundations of Distributed Artificial Intelligence, 3-55. Wiley.
    • (1996) Foundations of Distributed Artificial Intelligence , pp. 3-55
    • Moulin, B.1    Chaib-draa, B.2
  • 104
    • 0036569738 scopus 로고    scopus 로고
    • Explanation and argumentation capabilities: Towards the creation of more persuasive agents
    • Moulin, B., Irandoust, H., Bélanger, M. & Desbordes, G. (2002). Explanation and Argumentation Capabilities: Towards the Creation of More Persuasive Agents. AI Review (forthcoming).
    • (2002) AI Review (Forthcoming).
    • Moulin, B.1    Irandoust, H.2    Bélanger, M.3    Desbordes, G.4
  • 105
    • 0000624751 scopus 로고    scopus 로고
    • Strategic directions in human computer interaction
    • Myers, B., Hollan, J. & Cruz, I. (eds.)
    • Myers, B., Hollan, J. & Cruz, I. (eds.) (1996). Strategic Directions in Human Computer Interaction. ACM Computing Surveys 28(4).
    • (1996) ACM Computing Surveys , vol.28 , Issue.4
  • 108
    • 0010687150 scopus 로고    scopus 로고
    • Speech dialogue with facial displays: Multimodal human-computer conversation
    • In Maybury, M. T. & Wahlster, W. (eds.); Morgan Kaufmann
    • Nagao, K. & Takeuchi, A. (1998). Speech Dialogue with Facial Displays: Multimodal Human-Computer Conversation. In Maybury, M. T. & Wahlster, W. (eds.) Readings in Intelligent User Interfaces, 572-579. Morgan Kaufmann.
    • (1998) Readings in Intelligent User Interfaces , pp. 572-579
    • Nagao, K.1    Takeuchi, A.2
  • 111
    • 0002097166 scopus 로고
    • Intelligent multi-media interface technology
    • in Sullivan, J. W. & Tyler, S. W. (eds.); ACM Press
    • Neal, J. G. & Shapiro, S. C. (1991). Intelligent Multi-Media Interface Technology. in Sullivan, J. W. & Tyler, S. W. (eds.) Intelligent User Interfaces, 11-43. ACM Press.
    • (1991) Intelligent User Interfaces , pp. 11-43
    • Neal, J.G.1    Shapiro, S.C.2
  • 112
    • 0003562445 scopus 로고
    • Norman, D. A. & Draper, S. W. (eds.); Lawrence Hillsdale, NJ: Erlbaum Associates
    • Norman, D. A. & Draper, S. W. (eds.) (1986). User-Centered System Design. Lawrence Hillsdale, NJ: Erlbaum Associates.
    • (1986) User-Centered System Design.
  • 113
    • 0002292167 scopus 로고
    • Cognitive engineering
    • Lawrence Hillsdale, NJ: Erlbaum Associates
    • Norman, D. A. (1986). Cognitive Engineering. User-Centered System Design, 31-61. Lawrence Hillsdale, NJ: Erlbaum Associates.
    • (1986) User-Centered System Design , pp. 31-61
    • Norman, D.A.1
  • 115
  • 116
    • 84936192990 scopus 로고
    • Tailoring object descriptions to a user's level of expertise
    • In Kobsa, A. & Wahlster, W. (eds.)
    • Paris, C. (1988). Tailoring Object Descriptions to a User's Level of Expertise. In Kobsa, A. & Wahlster, W. (eds.) Computational Linguistics 14(3): 64-78.
    • (1988) Computational Linguistics , vol.14 , Issue.3 , pp. 64-78
    • Paris, C.1
  • 117
    • 0030785931 scopus 로고    scopus 로고
    • Interface agents that learn: An investigation of learning issues in a mail agent interface
    • Payne, T. R. & Edwards, P. (1997). Interface Agents that Learn: An Investigation of Learning Issues in a Mail Agent Interface. Applied Artificial Intelligence 11: 1-32.
    • (1997) Applied Artificial Intelligence , vol.11 , pp. 1-32
    • Payne, T.R.1    Edwards, P.2
  • 122
    • 0003224344 scopus 로고
    • Detecting and responding to plan-oriented misconceptions
    • In Kobsa, A. & Wahlster, W. (eds.); Springer Verlag
    • Quilici, A. (1989). Detecting and responding to Plan-Oriented Misconceptions. In Kobsa, A. & Wahlster, W. (eds.) User Models in Dialog Systems. Springer Verlag.
    • (1989) User Models in Dialog Systems.
    • Quilici, A.1
  • 123
    • 0010644641 scopus 로고    scopus 로고
    • Do we know what the user knows and does it matter? The epistemics of user modeling
    • In Jameson, A. et al. (eds.); Vienna, Austria
    • Ramscar, M., Pain, H. & Lee, J. (1997). Do We Know What the User Knows and Does it Matter? The Epistemics of User Modeling. In Jameson, A. et al. (eds.) Proceedings of the Sixth International Conference UM97, 429-431, Vienna, Austria.
    • (1997) Proceedings of the Sixth International Conference UM97 , pp. 429-431
    • Ramscar, M.1    Pain, H.2    Lee, J.3
  • 125
    • 85016846246 scopus 로고    scopus 로고
    • COLLAGEN: Applying collaborative discourse theory to human-computer interaction
    • Winter 2001
    • Rich, C., Sidner, C. L. & Lesh, N. (1997). COLLAGEN: Applying Collaborative Discourse Theory to Human-computer Interaction. AI Magazine 22(4), Winter 2001: 27-38.
    • (1997) AI Magazine , vol.22 , Issue.4 , pp. 27-38
    • Rich, C.1    Sidner, C.L.2    Lesh, N.3
  • 126
    • 0002874384 scopus 로고    scopus 로고
    • User modeling via stereotypes
    • In Maybury, M. T. & Wahlster, W. (eds.): Morgan Kaufmann
    • Rich, E. (1998). User Modeling via Stereotypes. In Maybury, M. T. & Wahlster, W. (eds.) Readings in Intelligent User Interfaces, 329-341. Morgan Kaufmann.
    • (1998) Readings in Intelligent User Interfaces , pp. 329-341
    • Rich, E.1
  • 127
    • 0018632276 scopus 로고
    • Rich, E. Originally published in Cognitive Science 3: 329-354, 1979.
    • (1979) Cognitive Science , vol.3 , pp. 329-354
    • Rich, E.1
  • 128
    • 0032675553 scopus 로고    scopus 로고
    • Animated agents for procedural training in virtual reality: Perception, cognition, and motor control
    • Rickel, J. & Johnson, W. L. (1999). Animated Agents for Procedural Training in Virtual Reality: Perception, Cognition, and Motor Control. Applied Artificial Intelligence 13: 343-382.
    • (1999) Applied Artificial Intelligence , vol.13 , pp. 343-382
    • Rickel, J.1    Johnson, W.L.2
  • 129
    • 0010643547 scopus 로고    scopus 로고
    • The M system
    • In Bradshaw, J. M. (ed.); chapter 12; AAAI Press/MIT Press
    • Rïecken, D. (1997). 'The M System. In Bradshaw, J. M. (ed.) Software Agents, chapter 12, 247-267. AAAI Press/MIT Press.
    • (1997) Software Agents , pp. 247-267
    • Rïecken, D.1
  • 136
    • 84934349154 scopus 로고
    • Discussion section on the relationship between user models and discourse models
    • in Kobsa, A. & Wahlster, W. (eds)
    • Schuster, E., Chin, D., Cohen, R., Kobsa, A., Morik, K., Sparck Jones, K. & Wahlster, W. (1988). Discussion Section on the Relationship between User Models and Discourse Models. in Kobsa, A. & Wahlster, W. (eds) Computational Linguistics 14(3): 79-103.
    • (1988) Computational Linguistics , vol.14 , Issue.3 , pp. 79-103
    • Schuster, E.1    Chin, D.2    Cohen, R.3    Kobsa, A.4    Morik, K.5    Sparck Jones, K.6    Wahlster, W.7
  • 137
    • 0004912592 scopus 로고
    • Évaluation ergonomique des interfaces homme-machine: Une revue de littérature.
    • Rapport de recherche INRIA #1180, Programme 8, Communication Homme-Machine
    • Senach, B. (1990). Évaluation ergonomique des interfaces homme-machine: une revue de littérature. Rapport de recherche INRIA #1180, Programme 8, Communication Homme-Machine.
    • (1990)
    • Senach, B.1
  • 139
    • 0020799406 scopus 로고
    • Direct manipulation: A step beyond programming languages
    • Shneiderman, B. (1983). Direct Manipulation: A Step Beyond Programming Languages. IEEE Computer 16(8): 57-69.
    • (1983) IEEE Computer , vol.16 , Issue.8 , pp. 57-69
    • Shneiderman, B.1
  • 140
    • 0002582292 scopus 로고    scopus 로고
    • Direct manipulation versus agents: Paths to predictable, controllable, and comprehensible interfaces
    • In Bradshaw, J. M. (ed.); chapter 6; AAAI Press/MIT Press
    • Shneiderman, B. (1997). Direct Manipulation Versus Agents: Paths to Predictable, Controllable, and Comprehensible Interfaces. In Bradshaw, J. M. (ed.) Software Agents, chapter 6, 97-106. AAAI Press/MIT Press.
    • (1997) Software Agents , pp. 97-106
    • Shneiderman, B.1
  • 143
    • 0000951234 scopus 로고    scopus 로고
    • Formal methods in DAI: Logic-based representation and reasoning
    • In Weiss, G. (ed.); The MIT Press
    • Singh, M. P., Rao, A. S. & Georgeff, M. P. (1999). Formal Methods in DAI: Logic-Based Representation and Reasoning. In Weiss, G. (ed.) Multiagent Systems. The MIT Press.
    • (1999) Multiagent Systems.
    • Singh, M.P.1    Rao, A.S.2    Georgeff, M.P.3
  • 144
    • 0010727390 scopus 로고    scopus 로고
    • KidSim: Programming agents without a programming language
    • In Bradshaw, J. M. (ed.); chapter 9; AAAI Press/MIT Press
    • Smith, D. C., Cypher, A. & Spohrer, J. (1997). KidSim: Programming Agents without a Programming Language. In Bradshaw, J. M. (ed.) Software Agents, chapter 9, 165-190. AAAI Press/MIT Press.
    • (1997) Software Agents , pp. 165-190
    • Smith, D.C.1    Cypher, A.2    Spohrer, J.3
  • 149
    • 0003926862 scopus 로고
    • Sullivan, J. W. & Tyler, S. W. (eds.); ACM Press
    • Sullivan, J. W. & Tyler, S. W. (eds.) (1991). Intelligent User Interfaces. ACM Press.
    • (1991) Intelligent User Interfaces.
  • 151
    • 0003204170 scopus 로고
    • Explanation in second generation expert systems
    • In David J.-M. et al. (eds.); Springer Verlag
    • Swartout, W. R. & Moore, J. D. (1993). Explanation in Second Generation Expert Systems. In David J.-M. et al. (eds.) Second Generation Expert Systems, 544-585. Springer Verlag.
    • (1993) Second Generation Expert Systems , pp. 544-585
    • Swartout, W.R.1    Moore, J.D.2
  • 152
    • 0030167545 scopus 로고    scopus 로고
    • User interface and agent prototyping for flexible working
    • Takeda, K., Inaba, M. & Sugihara, K. (1996). User Interface and Agent Prototyping for Flexible Working. IEEE Multimedia Magazine 3(2): 40-50.
    • (1996) IEEE Multimedia Magazine , vol.3 , Issue.2 , pp. 40-50
    • Takeda, K.1    Inaba, M.2    Sugihara, K.3
  • 153
    • 0010682180 scopus 로고
    • Explanation using task structure and domain functional models
    • In David, J.-M. et al. (eds.); Springer Verlag
    • Tanner, M. C., Keuneke, A. M. & Chandrasekaran, B. (1993). Explanation Using Task Structure and Domain Functional Models. In David, J.-M. et al. (eds.) Second Generation Expert Systems, 586-613. Springer Verlag.
    • (1993) Second Generation Expert Systems , pp. 586-613
    • Tanner, M.C.1    Keuneke, A.M.2    Chandrasekaran, B.3
  • 155
    • 0000101485 scopus 로고    scopus 로고
    • Virtual reality interfaces for feature-based computer-aided design systems
    • Trika, S. N., Banerjee, P. & Kashyap, R. L. (1997). Virtual Reality Interfaces for Feature-Based Computer-Aided Design Systems. Computer-Aided Design 29(8): 565-574.
    • (1997) Computer-Aided Design , vol.29 , Issue.8 , pp. 565-574
    • Trika, S.N.1    Banerjee, P.2    Kashyap, R.L.3
  • 156
    • 85016845601 scopus 로고    scopus 로고
    • Intelligent multimodal user interface
    • In Azvine et al. (eds.); LNAI 1804; Springer
    • Tsui, K. C. & Azvine, B. (2000). Intelligent Multimodal User Interface. In Azvine et al. (eds.) Intelligent Systems and Soft Computing. LNAI 1804 259-283. Springer.
    • (2000) Intelligent Systems and Soft Computing. , pp. 259-283
    • Tsui, K.C.1    Azvine, B.2
  • 158
    • 0010687942 scopus 로고
    • From plan critiquing to clarification dialogue for cooperative response generation
    • van Beek, P., Cohen, R. & Schmidt, K. (1993). From Plan Critiquing to Clarification Dialogue for Cooperative Response Generation. Computational Intelligence 9(2): 132-154.
    • (1993) Computational Intelligence , vol.9 , Issue.2 , pp. 132-154
    • Van Beek, P.1    Cohen, R.2    Schmidt, K.3
  • 159
    • 0032634825 scopus 로고    scopus 로고
    • Automatic reasoning and help about human errors in using an operating system
    • Virvou, M. (1999). Automatic Reasoning and Help about Human Errors in Using an Operating System. Interacting with Computers 11: 545-573.
    • (1999) Interacting with Computers , vol.11 , pp. 545-573
    • Virvou, M.1
  • 160
    • 0034165091 scopus 로고    scopus 로고
    • Virtues and problems of an active help system for UNIX
    • In Hegner, S. J. et al. (eds.) Special Issue on Intelligent Help Systems for UNIX; Kluwer
    • Virvou, M., Jones, J. & Millington, M. (200). Virtues and Problems of an Active Help System for UNIX. In Hegner, S. J. et al. (eds.) Special Issue on Intelligent Help Systems for UNIX, Artificial Intelligence Review 14(1-2), Kluwer: 23-42.
    • (2000) Artificial Intelligence Review , vol.14 , Issue.1-2 , pp. 23-42
    • Virvou, M.1    Jones, J.2    Millington, M.3
  • 161
    • 0010644416 scopus 로고    scopus 로고
    • User and discourse models for multimodal communication
    • In Maybury, M. T. & Wahlster, W. (eds.); Morgan Kaufmann
    • Wahlster, W. (1998). User and Discourse Models for Multimodal Communication. In Maybury, M. T. & Wahlster, W. (eds.) Readings in Intelligent Yser Interfaces, 359-370. Morgan Kaufmann.
    • (1998) Readings in Intelligent Yser Interfaces , pp. 359-370
    • Wahlster, W.1
  • 162
    • 0010644416 scopus 로고    scopus 로고
    • Originally published Sullivan, J. W. & Tyler, S. W. (eds.); ACM Press
    • Wahlster, W. Originally published Sullivan, J. W. & Tyler, S. W. (eds.) (1991). Intelligent Yser Interfaces, 45-67. ACM Press.
    • (1991) Intelligent Yser Interfaces , pp. 45-67
    • Wahlster, W.1
  • 163
    • 0030164127 scopus 로고    scopus 로고
    • What does virtual reality NEED?: Human factors issues in the design of three-dimensional computer environments
    • Wann, J. & Mon-Williams, M. (1996). What does Virtual Reality NEED?: Human Factors Issues in the Design of Three-Dimensional Computer Environments. International Journal of Human-Computer Studies 44: 829-847.
    • (1996) International Journal of Human-Computer Studies , vol.44 , pp. 829-847
    • Wann, J.1    Mon-Williams, M.2
  • 167
    • 0026839648 scopus 로고
    • Reconstructive expert system explanation
    • Wick, M. R. & Thompson, W. B. (1992). Reconstructive Expert System Explanation. Artificial Intelligence 50: 33-70.
    • (1992) Artificial Intelligence , vol.50 , pp. 33-70
    • Wick, M.R.1    Thompson, W.B.2
  • 169
    • 0004227070 scopus 로고    scopus 로고
    • Winograd, T. (ed.); Addison-Wesley
    • Winograd, T. (ed.) (1996). Bringing Design to Software. Addison-Wesley.
    • (1996) Bringing Design to Software.
  • 170
    • 0642276548 scopus 로고    scopus 로고
    • Neural networks approach to user modelling and intelligent interface: A review and reappraisal
    • Ye, N. (1997). Neural Networks Approach to User Modelling and Intelligent Interface: A Review and Reappraisal. International Journal of Human-Computer Interaction 9(1): 3-23.
    • (1997) International Journal of Human-Computer Interaction , vol.9 , Issue.1 , pp. 3-23
    • Ye, N.1
  • 171
    • 0002953161 scopus 로고
    • A dialogue user interface architecture
    • In Sullivan, J. W. & S. W. (eds.); ACM Press
    • Young, R.L. (1991). A Dialogue User Interface Architecture. In Sullivan, J. W. & S. W. (eds.) Intelligent User Interfaces, 157-176. ACM Press.
    • (1991) Intelligent User Interfaces , pp. 157-176
    • Young, R.L.1
  • 172
    • 0032046686 scopus 로고    scopus 로고
    • Virtual reality (A real world review on a somewhat touchy subject)
    • Zheng, J. M., Chan, K. W. & Gibson, I. (1998). Virtual Reality (A Real World Review on a Somewhat Touchy Subject). IEEE Potentials 17(2): 20-23.
    • (1998) IEEE Potentials , vol.17 , Issue.2 , pp. 20-23
    • Zheng, J.M.1    Chan, K.W.2    Gibson, I.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.