Help desk system with intelligent interface

Applied Artificial Intelligence

Volumn 11, Issue 7-8, 1997, Pages 611-631

  Ho Kang, Byeong ^a   Yoshida, Kenichi ^a   Motoda, Hiroshi ^b   Compton, Paul ^c  

^a Advanced Research Laboratory   (Japan)

^b OSAKA UNIVERSITY   (Japan)

^c UNIVERSITY OF NEW SOUTH WALES   (Australia)

Author keywords

[No Author keywords available]

Indexed keywords

COMPUTER NETWORKS; DISTRIBUTED COMPUTER SYSTEMS; INFORMATION RETRIEVAL SYSTEMS; INFORMATION SERVICES; INTERFACES (COMPUTER);

CASE BASED REASONING; HELP DESK SYSTEM; KEYWORD SEARCH;

KNOWLEDGE BASED SYSTEMS;

EID: 0031257528     PISSN: 08839514     EISSN: 10876545     Source Type: Journal    
DOI: 10.1080/088395197117957     Document Type: Article

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