Training and retraining reference professionals

Reference Librarian

Volumn 30, Issue 64, 1999, Pages 9-19

  Nofsinger, Mary M ^a  

^a Holland New Library   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85010510679     PISSN: 02763877     EISSN: 15411117     Source Type: Journal    
DOI: 10.1300/J120v30n64_02     Document Type: Article

References (18)

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2. Tara Lynn Fulton, “Mentor Meets Telem- achus: The Role of the Department Head in Orienting and Inducting the Beginning Reference Librarian,” The Reference Librarian, no. 30 1990: 257-73;.
3. Lillian M. Rider, “Training Program for Reference Desk Staff,” 2nd ed. Montreal: McLennon Library, McGill University, 1979 ED 175-486;.
4. Karen Y. Stabler, “The Dynamics of Reference Librarianship,” The Reference Librarian, no. 30 1990: 133-143;.
5. William F. Young, “Communicating With the New Reference Librarian: The Teaching Process,” The Reference Librarian, no. 16 1986: 223-231.
6. Ann de Klerk and Joanne R. Euster, “Technology and Organizational Metamorphoses,” Library Trends 37, no. 4Spring 1989: 463.
7. Johannah Sherrer, “Thriving in Changing Times: Competencies for Today’s Reference Librarians,” The Roles of Reference Librarians: Today and Tomorrow, edited by Kathleen Low New York: The Haworth Press, Inc., 1996 p. 14.
8. Cecilia D. Stafford and William M. Serban, “Core Competencies: Recruiting, Training, and Evaluating in the Automated Reference Environment,” Journal of Library Administration 13, no. 1/21990: 87-88.
9. Virginia Massey-Burzio, “Education and Experience Or, the MLS is Not Enough,” RSR: Reference Services Review 19 no. 1Spring 1991: 72-73.
10. Debbie Kalvee, “Successful Reference Training on a Shoestring,” Library Administration and Management 10, no. 4Fall 1996: 210.
11. Laverna M. Saunders, ed., The Evolving Virtual Library: Visions and Case Studies Medford, NJ: Information Today, Inc., 1996.
12. S. Michael Malinconico, “Technology and the Academic Workplace,” Library Administration and Management 5, no. 1Winter 1991: 25-28.
13. Don Lanier and Walter Wilkins, “Ready Reference Via the Internet,” RQ 33, no.3Spring 1994: 365.
14. John Kupersmith, “Technostress and the Reference Librarian,” RSR: Reference Services Review 20, no. 2Summer 1992: 7-14.
15. Threasa L. Wesley, “The Reference Librarian’s Critical Skill: Critical Thinking and Professional Service,” The Reference Librarian, no. 301990: 72.
16. Christopher Millson-Martula and Vanaja Menon, “Customer Expectations: Concepts and Reality for Academic Library Services,” College and Research Libraries 56, no. 1January 1995: 34.
17. Janet Dagenais Brown, “Using Quality Concepts to Improve Reference Services,” College and Research Libraries 55, no. 3May 1994: 214.
18. Susan Jurow, “Preparing Academic and Research Library Staff for the 1990’s and Beyond,” Journal of Library Administration 171992: 14.