Core competencies: Recruiting, training, and evaluating the automated reference environment

Journal of Library Administration

Volumn 13, Issue 1-2, 1990, Pages 81-97

  Stafford, Cecilia D ^a   Serban, William M ^b  

^a TULANE UNIVERSITY   (United States)

^b XAVIER UNIVERSITY OF LOUISIANA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0002221780     PISSN: 01930826     EISSN: 15403564     Source Type: Journal    
DOI: 10.1300/J111v13n01_07     Document Type: Article

References (15)

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3. Debora Shaw, cd., Human Aspects of Library Automation: Helping Staff and Patrons Cope (Bethesda, Md.: ERIC Document Reproduction Service, ED 279 333, 1986).
4. Sandra L. Tucker, Vicki Anders, Katherine E. Clark, and William R. Kinyon, “How to Manage an Extensive Laserdisk Installation: The Texas A & M Experience,” Online 12 (May 1988):39.
5. Karen E. Smilh, “Hypertext-Linking to the Future,” Online 12 (March 1988):33.
6. Webster’s Third Hew International Dictionary Unabridged, Philip Babcock Gove, ed. (1986), s.v. “competence.”
7. Webster’s Ninth New Collegiate Dictionary, Frederick C. Mish, ed. (1983), s.v. “competence.”
8. Maurice P. Marchant and Nathan M. Smith, “The Research Library Director’s View of Library Education,” College & Research Libraries 43 (November 1982):438;
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10. Danuta A. Nitecki, “Competencies Required of Public Services Librarians to Use New Technologies,” in Professional Compet endes-Technology and the Librarian ed. by Linda C. Smith (Urbana-Champaign: Graduate School of Library and Information Science, University of Illinois, 1983), p.44;
11. Margaret Myers, “Personnel Considerations in Library Automation,” in Human Aspects of Library Automation: Helping Staff and Patrons Cope, ed, by Debora Shaw (Bethesda, Md.: ERIC Document Reproduction Service, ED 279 333, 1986), pp. 42-43.
12. Jerry M. Rosenberg, ed., Dictionary of Computers, Information Processing, and Telecommunications (New York: John Wiley & Sons, 1987), p. 117.
13. Chris Sugnet, ed., “Education and Automation — Present and Future Concerns,” Library Hi Tech 5 (Spring 1987): 109.
14. Sheila D. Creth, Effective On-the-Job Training. (Chicago, II.: American Library Association, 1986), p. 49.
15. Terry L. Weech, “Who’s Giving All Those Wrong Answers? Direct Service and Reference Personnel Evaluation,” The Reference Librarian, no. 11 (Fall/Winter 1984): 118-120.