Integrating customer expectations into the development of business strategies in a supply chain environment

International Journal of Logistics Research and Applications

Volumn 8, Issue 1, 2005, Pages 37-50

  Lo, V H Y ^a   Sculli, D ^a   Yeung, A H W ^a   Yeung, A C L ^b  

^a UNIVERSITY OF HONG KONG   (Hong Kong)

^b HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Clothing industry; Customer satisfaction; Customer oriented supply chain management; Delphi method; Pearl River Delta region

Indexed keywords

EID: 85129669188     PISSN: 13675567     EISSN: 1469848X     Source Type: Journal    
DOI: 10.1080/13675560512331338170     Document Type: Article

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