Impact of transformational leadership on system exploration in the mandatory organizational context

ICIS 2007 Proceedings - Twenty Eighth International Conference on Information Systems

Volumn , Issue , 2007, Pages

  Li, Xixi ^a   Hsieh, JJ Po An ^a  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

Author keywords

Intention to explore; Intrinsic motivation; IS use; Leadership; Self efficacy

Indexed keywords

BEHAVIORAL RESEARCH; INFORMATION SYSTEMS; INFORMATION USE; MOTIVATION; PUBLIC RELATIONS;

COMPLEX INFORMATION SYSTEMS; CUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS; INTENTION TO EXPLORE; INTRINSIC MOTIVATION; LEADERSHIP; ORGANIZATIONAL CONTEXT; SELF EFFICACY; TRANSFORMATIONAL LEADERSHIP;

INFORMATION MANAGEMENT;

EID: 85069301108     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

References (96)

1. Aberdeen Group. "The Precision marketing Benchmark Report: How Top Performers Turbo-Charge Their Investment, " Aberdeen Group, Boston, 2006.
2. Adam, F., and O'Doherty, P. "ERP Projects: Good or Bad for SMEs, " in Second-Wave Enterprise Resource Planning Systems: Implementing for Effectiveness, G. Shanks, and P.B. Seddon (eds.), Cambridge University Press, Cambridge, UK, 2003, pp. 275-298.
3. Agarwal, R. "Individual Acceptance of Information Technologies, " in Framing the Domains of IT Management: Projecting the Future. Through the Past, R.W. Zmud (ed.), Pinnaflex Educational Resources, Cincinnati, OH, 2000, pp. 85-104.
4. Agarwal, R., and Karahanna, E. "Time Flies When You're Having Fun: Cognitive Absorption and Beliefs about Information Technology Usage, " MIS Quarterly (24:4), 2000, pp. 665-694.
5. Agarwal, R., Sambamurthy, V., and Stair, R.M. "Research Report: The Evolving Relationship between General and Specific Computer Self-Efficacy--An Empirical Assessment, " Information Systems Research (11:4), 2000, pp. 418-430.
6. Ahuja, M.K., and Thatcher, J.B. "Moving Beyond Intentions and Toward the Theory of Trying: Effects of Work Environment and Gender on Post-Adoption Information Technology Use, " MIS Quarterly (29:3), 2005, pp. 427-459.
7. Amabile, T.M. "A Model of Creativity and Innovation in Organizations, " in: Research in Organizational Behavior, B. M. Staw, and L. L. Cummings (Ed.), JAI Press, Greenwich, CT, 1988, pp. 123-167.
8. Amabile, T.M. Creativity in Context: Update to the Social Psychology of Creativity Westview, Boulder, CO, 1996.
9. Amabile, T.M. "Motivating Creativity in Organizations: On Doing What You Love and Loving What You Do, " California Management Review (40) 1997, pp. 39-58.
10. Amabile, T.M. "How to Kill Creativity, " Harvard Business Review (76:5) 1998, pp. 76-87.
11. Armstrong, C.P., and Sambamurthy, V. "Information Technology Assimilation in Firms: The Influence of Senior Leadership and IT Infrastructures, " Information Systems Research (10:4), 1999, pp. 304-327.
12. Arnold, J.A., Arad, S., Rhoades, J.A., and Drasgow, F. "The Empowering Leadership Questionnaire: the Construction and Validation of A New Scale for Measuring Leader Behaviors, " Journal of Organizational Behavior (21:3) 2000, pp. 249-269.
13. Avolio, B.J., Bass, B.M., and Jung, D.I. "Re-Examining the Components of Transformational and Transactional Leadership Using the Multifactor Leadership Questionnaire, " Journal of Occupational and Organizational Psychology (72:4), 1999, pp. 441-462.
14. Bandura, A. "Self-Efficacy Mechanism in Human Agency, " American Psychologist (37:2), 1982, pp. 122-147.
15. Bandura, A. Social Foundations of Thought and Action Prentice Hall, Englewood Cliffs, NJ, 1986.
16. Bass, B.M. Leadership and Performance beyond Expectation Free Press, New York, 1985.
17. Bass, B.M. "Theory of Transformational Leadership Redux, " Leadership Quarterly (6:4), 1995, pp. 463-478.
18. Bass, B.M. Transformational Leadership: Industrial, Military, and Educational Impact Lawrence Erlbaum Associates, Mahwah, NJ, 1998.
19. nded.) Mind Garden, Redwood City, CA, 2000.
20. Bass, B.M., and Riggio, R.E. Transformational Leadership Lawrence Erlbaum Associates, Mahwah, NJ, 2006.
21. Benner, M.J. "Process Management, Technological Innovation, and Organizational Adaptation, " Unpublished doctoral dissertation, Columbia University, 2002.
22. Bolton, R.N., and Tarasi, C.O. "Managing Customer Relationships, " in Review of Marketing Research, N.K. Malhotra (ed.), M.E. Sharpe, Inc., New York, 2006, pp. 3-38.
23. Bono, J.E., and Judge, T.A. "Self-Concordance at Work: Toward Understanding the Motivational Effects of Transformational Leaders, " Academy of Management Journal (46:5), 2003, pp 554-571.
24. Burns, J.M. Leadership Harper & Row, New York, 1978.
25. Cohen, J. Statistical Power Analysis for the Behavioral Science Lawrence Erlbaum, Hillsdale, NJ, 1988.
26. Compeau, D.R., and Higgins, C.A. "Computer Self-Efficacy: Development of a Measure and Initial Test, " MIS Quarterly (19:2), 1995, pp. 189-211.
27. Cooper, R.B., and Zmud, R.W. "Information Technology Implementation Research: A Technology Diffusion Approach, " Management Science (36:2), 1990, pp. 123-139.
28. Davis, F.D. "Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology, " MIS Quarterly (13:3), 1989, pp. 319-340.
29. Davis, F.D., Bagozzi, R.P., and Warshaw, P.R. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models, " Management Science (35:8), 1989, pp. 982-1003.
30. Davis, F.D., Bagozzi, R.P., and Warshaw, P.R. "Extrinsic and Intrinsic Motivation to Use Computers in the Workplace, " Journal of Applied Social Psychology (22:14), 1992, pp 1111-1132.
31. Deci, E.L. Intrinsic Motivation Plenum Press, New York, 1975, pp. 130-145.
32. Deci, E.L., and Ryan, R.M. Handbook of Self-Determination Research University of Rochester Press, Rochester, N.Y., 2002.
33. DeLone, W.H. "Determinants of Success for Computer Usage in Small Business, " MIS Quarterly (12:1), 1988, pp. 51-61.
34. Eden, D. "Leadership and Expectations: Pygmalion Effects and Other Self-Fulfilling Prophecies in Organizations, " Leadership Quarterly (3:4), 1992, pp. 271-305.
35. Faraj, S., and Sambamurthy, V. "Leadership of Information Systems Development Projects, " IEEE Transactions on Engineering Management (53:2), 2006, pp. 238-249.
36. Fornell, C., and Larcker, D.F. "Evaluating Structural Equation Models with Observable Variables and Measurement Error, " Journal of Marketing Research (18:1), 1981, pp. 39-50.
37. Gefen, D., and Keil, M. "The Impact of Developer Responsiveness on Perceptions of Usefulness and Ease of Use: An Extension of the Technology Acceptance Model, " The DATA BASE for Advances in Information Systems (29:2), 1988, pp. 35-49.
38. Guimaraes, T., Igbaria, M., and Lu, M. "The Determinants of DSS Success: An Integrated Model, " Decision Science (23:2), 1992, pp. 409-430.
39. Hong, S., James Y.L., and Thong, K.Y.T. "Understanding Continued Information Technology Usage Behavior: A Comparison of Three Models in the Context of Mobile Internet, " Decision Support Systems (42:3), 2006, pp. 1819-1834.
40. House, R.J. "A 1976 Theory of Charismatic Leadership, " in: Leadership: The Cutting Edge, J. G. Hunt, and L. Larson (Eds.), Southern Illinois University Press, Carbondale, IL, 1977, pp. 189-207.
41. House, R.J., Spangler, W. D. and Woycke, J. "Personality and Charisma in the U.S. Presidency: A Psychological Theory of Leadership Effectiveness, " Administrative Science Quarterly (36) 1991, pp. 364-396.
42. Howell, J.M., and Frost, P.J. "A Laboratory Study of Charismatic Leadership, " Organizational Behavior and Human Decision Processes (43:2) 1989, pp. 243-269.
43. Hsieh, J. and Wang, W. "Explaining Employees' Extended Use of Complex Information Systems" European Journal of Information Systems, forthcoming
44. Igbaria, M. "End-User Computing Effectiveness: A Structural Equation Model, " Omega (18:6), 1990, pp. 637-652.
45. Igbaria, M., Parasuraman, S., and Baroudi, J. "A Motivational Model of Microcomputer Usage, " Journal of Management Information Systems (13:1), 1996, pp. 127-143.
46. Igbaria, M., Zinatelli, N., Cragg, P., and Cavaye, A.L.M. "Personal Computing Acceptance in Small Firms: A Structural Equation Model, " MIS Quarterly (21:3), 1997, pp. 279-305.
47. th, 2007).
48. Jarvenpaa, S.L., and Ives, B. "Executive Involvement and Participation in the Management of Information Technology, " MIS Quarterly (15:2), 1991, pp. 205-227.
49. Jasperson, J., Carter, P.E., and Zmud, R.W. "A Comprehensive Conceptualization of Post-Adoptive Behaviors Associated with Information Technology Enabled Work Systems, " MIS Quarterly (29:3), 2005, pp. 525-557.
50. Karahanna, E., and Agarwal, R. "When the Spirit is Willing: Symbolic Adoption and Technology Exploration, " Working paper, University of Georgia, Athens, GA, 2006.
51. Karahanna, E., and Watson, R.T. "Information Systems Leadership, " IEEE Transactions on Engineering Management (53:2), 2006, pp. 171-176.
52. Katz, D., and Kahn, R.L. The Social Psychology of Organizations Wiley, New York, 1978.
53. Kawamoto, D. "Rebound Seen for Resource Management Software, " in: ZDNet News, 2004.
54. Ke, W., and Wei, K.K. "Organizational Culture and Leadership in ERP Implementation, " in Proceedings of the Ninth Pacific Asia Conference on Information Systems, Bangkok, Thailand, 2005.
55. Kim, J.W., Choi, J., Qualls, W., and Park, J. "The Impact of CRM on Firm-and Relationship-Level Performance in Distribution Networks, " Communications of the Association for Information Systems (14), 2004, pp. 632-652.
56. Kim, S.S., Malhotra, N.K., and Narasimhan, S. "Two Competing Perspectives on Automatic Use: A Theoretical and Empirical Comparison, " Information Systems Research (16:4), 2005, pp. 418-432.
57. Langer, E.J., Blank, A., and Chanowitz, B "The Mindlessness of Ostensibly Thoughtful Action: The Role of 'Placebic' Information in Interpersonal Interaction, " Journal of Personality and Social Psychology (36:6), 1978, pp 635-642.
58. Legris, P., Ingham, J., and Collerette, P. "Why Do People Use Information Technology? A Critical Review of the Technology Acceptance Model, " Information & Management (40:3), 2003, pp. 191-204.
59. March, J.G. "Exploration and Exploitation in Organizational Learning, " Organization Science (2:1), 1991, pp. 71-87.
60. McCalla, R., Ezingeard, J., and Money, K. "A Behavioural Approach to CRM System Evaluation, " Electronic Journal of Information Systems Evaluation (6:2), 2003, pp. 145-154.
61. McGraw, K. & Fiala, J. "Undermining the Zeigarnik Effect: Another Hidden Cost of Reward, " Journal of Personality (50), 1982, pp. 58-66.
62. McGraw, K.O., and McCullers, J.C. "Evidence of a Detrimental Effect of Extrinsic Incentives on Breaking a Mental Set, " Journal of Experimental Social Psychology (15:3) 1979, pp. 285-94.
63. Moore, J.B.I. "Information Technology Infusion: A Motivation Approach, " Unpublished doctoral dissertation, Department of Information and Management Sciences, The Florida State University, 2002.
64. Nambisan, S., Agarwal, R., and Tanniru, M. "Organizational Mechanisms for Enhancing User Innovation in Information Technology, " MIS Quarterly (23:3), 1999, pp. 365-395.
65. Nunnally, J.C. Psychometric Theory, (3rd ed.) McGraw-Hill, New York, 1994.
66. Oldham, G.R., and Cummings, A. "Employee Creativity: Personal and Contextual Factors at Work, " Academy of Management Journal (39:3), 1996, pp. 607-634.
67. Piccolo, R.F., and Colquitt, J.A. "Transformational Leadership and Job Behaviors: The Mediating Role of Core Job Characteristics, " Academy of Management Journal (49:2), 2006, pp. 327-340.
68. Pillai, R., Schriesheim, C.A., and Williams, E. S "Fairness Perceptions and Trust as Mediators for Transformational and Transactional Leadership: A Two-Sample Study, " Journal of Management (25:6) 1999, pp. 897-933.
69. Podsakoff, P.M., and Organ, D.W. "Self-Reports in Organizational Research: Problems and Prospects, " Journal of management (12:4), 1986, pp. 531-544.
70. Podsakoff, P.M., MacKenzie, S.B., Lee, J.-Y., and Podsakoff, N.P. "Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies, " Journal of Applied Psychology (88:5), 2003, pp. 879-903.
71. Podsakoff, P.M., MacKenzie, S.B., Moorman, R.H., and Fetter, R. "Transformational Leader Behaviors and Their Effects on Followers' Trust in Leader, Satisfaction, and Organizational Citizenship Behaviors, " Leadership Quarterly (1:2), 1990, pp. 107-142.
72. Rigby, D.K., and Ledingham, D. "CRM Done Right, " Harvard Business Review (82:11), 2004, pp. 118-129.
73. Rockart, J.F. "The Line Takes the Leadership-IS Management in a Wired Society, " Sloan Management Review (24) 1988, pp. 57-64.
74. Rockart, J.F., Earl, M.J. and Ross, J.W. "Eight Imperatives for the New IT Organization, " Sloan Management Review (38:1) 1996, pp. 43-55.
75. Saga, V.L., and Zmud, R.W. "The Nature and Determinants of IT Acceptance, Routinization, and Infusion, " in Diffusion, transfer and implementation of information technology, L. Levine (ed.), North-Holland, Amsterdam, 1994, pp. 67-86.
76. Sanders, G.L., and Courtney, J.F. "A Field Study of Organizational Factors Influencing DSS Success, " MIS Quarterly (9:1), 1985, pp. 77-93.
77. Schwarz, A. Defining Information Technology Acceptance: A Human-Centered, Management-Oriented Perspective, Unpublished doctoral dissertation, University of Houston-University Park, 2003.
78. Seddon, P.B. "A Respecification and Extension of the DeLone and McLean Model of IS Success, " Information Systems Research (8:3), 1997, pp. 240-253.
79. Shama, R., and Yetton, P. "The Contingent Effects of Management Support and Task Interdependence on Successful Information Systems Implementation, " MIS Quarterly (27:4), 2003, pp. 533-555.
80. Shamir, B., House, R. J., and Arthur, M. B. "The Motivational Effects of Charismatic Leadership: A Self-Concept Based Theory, " Organization Science (4:4), 1993, pp. 577-594.
81. Shin, S.J., and Zhou, J. "Transformational Leadership, Conservation, and Creativity: Evidence from Korea, " Academy of Management Journal (46:6), 2003, pp. 703-714.
82. Silver, M.S. "Decision Support Systems: Directed and Nondirected Change, " Information Systems Research (1:1), 1990, pp. 47-70.
83. Silver, M.S. "Decisional Guidance for Computer-based Decision Support, " MIS Quarterly (15:1) 1991, pp. 105-122.
84. Szajna, B. "Empirical Evaluation of the Revised Technology Acceptance Model, " Management Science (42:1), 1996, pp. 85-92.
85. Taylor, S., and Todd, P.A. "Understanding Information Technology Usage: A Test of Competing Models, " Information Systems Research (6:2), 1995, pp. 144-176.
86. Vallerand, R.J. "Toward A Hierarchical Model of Intrinsic and Extrinsic Motivation, " in: Advances in Experimental Social Psychology, M.P. Zanna (ed.), Academic Press, New York, 1997, pp. 271-360.
87. Van der Heijden, H. "User Acceptance of Hedonic Information Systems, " MIS Quarterly (28:4), 2004, pp. 695-704.
88. Van Dyne, L., Cummings, L.L., and 0, J. "Extra-role Behaviors: In Pursuit of Construct and Definitional Clarity, " in: Research in Organizational Behavior, L.L. Cummings and B.M. Staw (eds.), JAI Press, Greenwich CT, 1995, pp. 215-285.
89. Venkatesh, V. "Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model, " Information Systems Research (11:4), 2000, pp. 342-365.
90. Venkatesh, V., and Davis, F.D. "A Model of the Antecedents of Perceived Ease of Use: Development and Test, " Decision Sciences (27:3), 1996, pp. 451-481.
91. Venkatesh, V., and Morris, M.G. "Why Don't Men ever Stop to Ask for Directions? Gender, Social Influence, and Their Role in Technology Acceptance and Usage Behavior, " MIS Quarterly (24:1), 2000, pp. 115-139.
92. Wang, H., Law, K.S., Hackett, R.D., Wang, D., and Chen, Z.X. "Leader-Member Exchange as a Mediator of the Relationship between Transformational Leadership and Followers' Performance and Organizational Citizenship Behavior, " Academy of Management Journal (48:3), 2005, pp. 420-432.
93. Wang, W., and Hsieh, J. P. "Symbolic Adoption, Extended Use, and Emergent Use of Complex Information Systems in the Mandatory Organizational Context, " in Proceedings of Twenty Seventh International Conference on Information Systems, Milwaukee 2006, pp. 733-750.
94. Willcocks, L.P., and Sykes, R. "The Role of CIO and IT Function in ERP, " Communications of the ACM (43:4), 2000, pp. 32-28.
95. Yap, C.S., Soh, C.P.P., and Raman, K.S. "Information Systems Success Factors in Small Business, " Omega (20:5/6), 1992, pp. 597-609.
96. Yoon, Y., Guimaraes, T., and O'Neal, Q. "Exploring the Factors Associated with Expert Systems Success, " MIS Quarterly (19:1), 1995, pp. 83-106.