Understanding user representations, a new development path for supporting Smart City policy: Evaluation of the electric car use in Lorraine Region

Technological Forecasting and Social Change

Volumn 142, Issue , 2019, Pages 333-346

  Dupont, Laurent ^a   Hubert, Julien ^a   Guidat, Claudine ^a   Camargo, Mauricio ^a  

^a UNIVERSITÉ DE LORRAINE   (France)

Author keywords

Attrakdiff 2 tool; Dissemination of innovation; Electric car; French use; Social representation; Users; UX method

Indexed keywords

DECISION MAKING; ELECTRIC AUTOMOBILES; ELECTRIC POWER TRANSMISSION NETWORKS; SMART CITY; USER EXPERIENCE;

ELECTRIC CARS; EMERGING TECHNOLOGIES; FRENCH USE; INFRASTRUCTURE NETWORKS; SOCIAL REPRESENTATIONS; SOCIO-DEMOGRAPHIC VARIABLES; USER EXPERIENCES (UX); USERS;

VEHICLE-TO-GRID;

CAR USE; DECISION MAKING; ELECTRIC VEHICLE; INNOVATION; NETWORK DESIGN; SMART CITY; URBAN POLICY;

FRANCE; GRAND EST; LORRAINE;

EID: 85056242829     PISSN: 00401625     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.techfore.2018.10.027     Document Type: Article

References (80)

1. Abric, J.-C., Jeux, conflits et représentations sociales. 1976, Université de provence, Aix-Marseille.
2. Auto Moto, A.M., Haris Interactive, H.I., Électriques, hybrides: les Français prêts à franchir le pas?. [WWW Document]. Auto Moto. URL http://www.auto-moto.com/green/electriques-hybrides-les-francais-prets-a-franchir-le-pas-145763.html#item=3, 2017 (accessed 8.11.18).
3. AVERE, Plus de 20 000 véhicules électriques immatriculés en France depuis le début de l'année. [WWW Document]. URL http://www.avere-france.org/Site/Article/?article_id=7091&from_espace_adherent=0, 2017 (accessed 3.2.18).
4. Bakker, S., Budde, B., Technological hype and disappointment: lessons from the hydrogen and fuel cell case. Tech. Anal. Strat. Manag. 24 (2012), 549–563, 10.1080/09537325.2012.693662.
5. Beretta, J., Le génie électrique automobile: la traction électrique, Hermes. ed. 2005.
6. Biresselioglu, M.E., Demirbag Kaplan, M., Yilmaz, B.K., Electric mobility in Europe: a comprehensive review of motivators and barriers in decision making processes. Transp. Res. Part A Policy Pract. 109 (2018), 1–13, 10.1016/j.tra.2018.01.017.
7. Blandin, B., Des hommes et des objets - Esquisses pour une sociologie avec objets. Conservatoire national des arts et metiers. CNAM, 2001.
8. Brown, L.A., Innovation Diffusion: A New Perspective. 1981, Methuen young books, London.
9. Caragliu, A., Del Bo, C.F., Smart innovative cities: the impact of Smart City policies on urban innovation. Technol. Forecast. Soc. Change, 2018, 1–11, 10.1016/j.techfore.2018.07.022.
10. Cardon, D., Innovation by usage. Ambrosi, A., Peugeot, V., Pimienta, D., (eds.) Word Matters: Multicultural Perspectives on Information Societies, 2005 (C & F Éditions).
11. Carpentier, S., Une analyse exploratoire des liens entre mobilité quotidienne et ancrage résidentiel. Vers une approche écologique de la mobilité ? Articulo. 2007, 10.4000/articulo.619.
12. CCFA, The French Automotive Industry. Analysis and Statistics 2018. Paris. 2018.
13. ChargeMap, Club Alsace Voiture Electrique, Enquête utilisateurs sur la recharge des voitures électriques. ChargeMap et le Club Alsace Voiture Electrique, 2014.
14. Cliff, A., Hagett, P., Ord, J., Versey, G., Spatial Diffusion: An Historical Geography of Epidemics in an Island Community. 1981, Cambridge Univ. Press.
15. Daude, E., Modélisation de la diffusion d'innovations par la simulation multi-agents. L'exemple d'une innovation en milieu rural. 2002, Univ d'Avignon et des Pays du Vaucluse.
16. Davis, F.D., Perceived usefulness, perceived ease of use, and user acceptance. MIS Q, 13, 1989, 319–339, 10.2307/249008.
17. De Marez, L., De Moor, K., The challenge of user- and QoE-centric research and product development in today's ICT-environment. Innov. by Users, 3, 2007, 77–90.
18. Degraeve, B., Granié M.-A., Pravossoudovitch, K., Lo Monaco, G., Social representations associated with men and women drivers among French adolescents and adults. Effects of the perceiver's age, sex and socioeconomic status. Transp. Res. Part F Traffic Psychol. Behav. 34 (2015), 1–17.
19. Doise, W., Les représentations sociales, in: Traité de Psychologie Cognitive: Cognition, Représentation. 1990, Communication. Paris, France, 111–174.
20. Draxler, S., Stevens, G., Supporting the collaborative appropriation of an open software ecosystem. Comput. Supported Coop. Work 20 (2011), 403–448.
21. Dupont, L., Guidat, C., Morel, L., Skiba, N., The role of mock-ups in the anticipation of the user experience within a living lab: an empirical study., 2015 IEEE International Conference on Engineering, Technology and Innovation/International Technology Management Conference (ICE/ITMC), 2015, IEEE, Belfast, Northern Irland, 1–8, 10.1109/ICE.2015.7438669.
22. Dupont, L., Morel, L., Guidat, C., Innovative public-private partnership to support Smart City: the case of “Chaire REVES”. J. Strateg. Manag. 8 (2015), 245–265, 10.1108/JSMA-03-2015-0027.
23. ENEDIS: Direction Clients & Territoires, Catalogue des prestations: descriptifs & tarifs. ENEDIS, 144, 2015.
24. ERDF: Direction du Développement, La mobilité électrique: Un nouveau défi. Paris. 2012.
25. Etatlab, Fichier consolidé des Bornes de Recharge pour Véhicules Électriques (IRVE). 2016.
26. Fenn, J., Raskino, M., Mastering the Hype Cycle: How to Choose the Right Innovation at the Right Time. 2008, Harvard Business Review Press.
27. Gaglio, G., Sociologie de l'innovation. 2011, Presses Universitaires de France, Paris.
28. Gedigia, G., Hamborg, K., Düntsch, I., The IsoMetrics usability inventory: an operationalisation of ISO 9241-10. Behav. Inform. Technol. 18 (1999), 151–164.
29. Giffinger, R., Fertner, C., Kramar, H., Kalasek, R., Pichler-Milanović N., Meijers, E., Smart Cities Ranking of European Medium-sized Cities. 2007, Centre of Regional Science, Vienna UT, Vienna, 10.1016/S0264-2751(98)00050-X.
30. Greenhalgh, T., Robert, G., Macfarlane, F., Bate, P., Kyriakidou, O., Diffusion of innovations in service organizations: systematic review and recommendations. Milbank Q. 82 (2004), 581–629, 10.1111/j.0887-378X.2004.00325.x.
31. Griset, P., Larroque, D., L'odyssée du transport électrique. Paris, France. 2006.
32. Guignard, S., Histoire du développement en France du véhicule électrique - rôle de l'ADEME. ADEME, 2010.
33. Hartson, R., Pyla, P., The UX Book: Process and Guidelines for Ensuring a Quality User Experience. 2012, Morgan Kaufmann, Elsevier.
34. Hassenzahl, M., The thing and I: Understanding he relationship between user and product. Publishers, K., academic, (eds.) Funology: From Usability to Enjoyment, 2003, 1–12.
35. Hassenzahl, M., The thing and I: understanding the relationship between user and product. Funology, 2005, 31–42.
36. Hassenzahl, M., Experience Design: Technology for All the Right Reasons. 2010, Morgan & Claypool.
37. Hassenzahl, M., Burmester, M., Koller, F., AttrakDiff: Ein Fragebogen zur Messung wahrgenommener hedonischer und pragmatischer Qualität. 2003, 187–196, 10.1007/978-3-322-80058-9_19.
38. Haué J.-B., Les outils intelligents d'aide à la conduite: réussir le pari de l'appropriation. Séminaire Ergo-IdF. Paris, 2009.
39. Holm, J., Lehtiniemi, A., A virtual world prototype for interacting with a music collection. Online Communities and social computing, 2011.
40. Hubert, J., Intégration du point de vue de l'usager et du citoyen dans le processus d'innovation. Le cas du déploiement d'un dispositif de mobilité électrique dans le Sillon Lorrain. 2017, Université de Lorraine, Nancy.
41. Hubert, J., Dupont, L., Guidat, C., Use as essential factor for technology adoption: case study of electric vehicle's uses in French regional ccosystem., Engineering, Technology and Innovation (ICE) & IEEE International Technology Management Conference, 2016 International Conference. IEEE Explore, Trondhiem, Norway, 2016, 1–8.
42. Husain, I., Electric and Hybrid Vehicles: Design Fundamentals. Second edition, 2003.
43. Ipsos public affairs, Les français et les voitures électriques. Paris. 2014.
44. Jippes, E., Achterkamp, M.C., Pols, J., Brand, P.L.P., van Engelen, J.M.L., Diffusing (let it happen) or disseminating (make it happen) innovations in health care. J. Eng. Technol. Manag. 30 (2013), 246–263, 10.1016/j.jengtecman.2013.05.004.
45. Lallemand, C., Towards Consolidated Methods for the Design and Evaluation of User Experience. 2015, University of Luxembourg.
46. Lallemand, C., Gronier, G., Méthodes de design UX: 30 méthodes fondamentales pour concevoir et évaluer les systèmes interactifs, Eyrolles. ed. 2016.
47. Lallemand, C., Koenig, V., Gronier, G., Martin, R., Création et validation d'une version française du questionnaire AttrakDiff pour l'évaluation de l'expérience utilisateur des systèmes interactifs. Rev. Eur. Psychol. Appl. 65 (2015), 239–252, 10.1016/j.erap.2015.08.002.
48. Laugwitz, B., Held, T., Schrepp, M., Construction and evaluation of a user experience questionnaire. USAB 20008. Berlin, 2008.
49. Mahlke, S., User Experience of Interaction with Technical Systems. 2008, Berlin University of Technology.
50. Markova, I., Dialogicality and Social Representations, Cambridge. ed. Cambridge. 2003.
51. Marletto, G., Car and the city: socio-technical transition pathways to 2030. Technol. Forecast. Soc. Change 87 (2014), 164–178, 10.1016/j.techfore.2013.12.013.
52. Mester, V., Conception Optimale systémique des composants des chaînes de traction électrique. 2007, Ecole Centrale Lile.
53. Midler, C., von Pechmann, F., Du véhicule électrique à l'électromobilité. Le J. l'école Paris Manag., 114, 2015, 8, 10.3917/jepam.114.0008.
54. Minge, M., Riedel, L., meCUE - Ein modularer fragebogen zur erfassung des nutzungserlebens. 2013.
55. Moscovici, S., La psychanalyse, son image et son public. 1961, Presses un. ed, Paris, France.
56. Moscovici, S., Notes towards a description of social representations. Eur. J. Soc. Psychol. 18 (1988), 211–250.
57. Moscovici, S., Des représentations collectives aux représentations sociales. Elements pour une histoire. Les Représentations Sociales. Paris, 1989, 62–86.
58. Oltra, V., Saint Jean, M., Innovations environnementales et dynamique industrielle, Working Papers of GREThA. 2009, Université de Bordeaux - GREThA UMR CNRS 5113, Bordeaux.
59. Petit, S., Le processus de dépendance automobile au grand duché de Luxembourg. Popul. Territ., 11, 2007.
60. Rennings, K., Redefining innovation - eco-innovation research and the contribution from ecological economics. Ecol. Econ. 32 (2000), 319–332, 10.1016/S0921-8009(99)00112-3.
61. Riva Sanseverino, E., Riva Sanseverino, R., Vaccaro, V., Smart Cities Atlas - Western and Eastern Intelligent Communities, Springer Tracts in Civil Engineering. 2017, Springer International Publishing, Cham, 10.1007/978-3-319-47361-1.
62. Rogers, E.-M., Diffusion of innovations. 5th ed, 2003, Free Press. Glencoe: Free Press, New York.
63. Roto, V., Law, E., Vermeeren, A., Hoonhout, J., User experience white paper: Bringing clarity to the concept of user experience. Seminar on Demarcating User Experience, 2011.
64. Sadeghian, S., Developper la mobilite electrique: des projets d'acteurs au projet de territoire. 2013, Université Paris-Est, Paris.
65. Salovaara, A., Helfenstein, S., Oulasvirta, A., Everyday appropriations of information technology: a study of creative uses of digital cameras. J. Am. Soc. Inf. Sci. Technol. 62 (2011), 2347–2363.
66. Schrepp, M., Held, T., Laugwitz, B., The influence of hedonic quality on the attractiveness of user interfaces of business management software. Interact. Comput. 18 (2006), 1055–1069, 10.1016/j.intcom.2006.01.002.
67. Schuitema, G., Anable, J., Skippon, S., Kinnear, N., The role of instrumental, hedonic and symbolic attributes in the intention to adopt electric vehicles. Transp. Res. Part A Policy Pract. 48 (2013), 39–49, 10.1016/j.tra.2012.10.004.
68. Serfaty-Garzon, P., L'appropriation. Dict. Crit. l'habitat du logement. 2003, 27–30.
69. Shao, J., Taisch, M., Ortega-Mier, M., A grey-DEcision-MAking Trial and Evaluation Laboratory (DEMATEL) analysis on the barriers between environmentally friendly products and consumers: practitioners’ viewpoints on the European automobile industry. J. Clean. Prod. 112 (2016), 3185–3194, 10.1016/j.jclepro.2015.10.113.
70. Sofres, T., Les Français et l'Automobile - vague 5: 1er rapport. Paris. 2014.
71. Sovacool, B.K., Experts, theories, and electric mobility transitions: toward an integrated conceptual framework for the adoption of electric vehicles. Energy Res. Soc. Sci. 27 (2017), 78–95, 10.1016/j.erss.2017.02.014.
72. Stocker, A., Richter, A., Hoefler, P., Tochtermann, K., Exploring appropriation of enterprise wikis: a multiple-case study. Comput. Supported Coop. Work, 21, 2012, 317.
73. Teyssaire, J. Patrick, Utilisation du véhicule électrique. Strasbourg. 2011.
74. Thayer, A., Dugan, T., Achieving Design Enlightenment: Defining a New User Experience Measurement Framework. 2009.
75. Thüring, M., Mahlke, S., Usability, aesthetics and emotions in human-technology interaction. Int. J. Psychol. 42 (2007), 253–264.
76. Venkatesh, V., Morris, M.G., Davis, G.B., Davis, F.D., User acceptance of information technology: toward a unified view. MIS Q. 27 (2003), 425–478, 10.2307/30036540.
77. Verdegem, P., De Marez, L., Rethinking determinants of ICT acceptance: towards an integrated and comprehensive overview. Technovation 31 (2011), 411–423, 10.1016/j.technovation.2011.02.004.
78. Von Hippel, E., Lead users: a source of novel product concepts. Manag. Sci. 32 (1986), 791–805.
79. Von Hippel, E., The Sources of Innovation. 1988, Oxford University Press.
80. von Pechmann, F., L'ingénierie du déploiement d'une plateforme disruptive: Le cas du véhicule électrique. 2014, École polytechnique, Paris.