Taking the heat or taking the temperature? A qualitative study of a large-scale exercise in seeking to measure for improvement, not blame

Social Science and Medicine

Volumn 198, Issue , 2018, Pages 157-164

  Armstrong, Natalie ^a   Brewster, Liz ^b   Tarrant, Carolyn ^a   Dixon, Ruth ^c,d   Willars, Janet ^a   Power, Maxine ^e   Dixon Woods, Mary ^f  

^a UNIVERSITY OF LEICESTER   (United Kingdom)

^b LANCASTER UNIVERSITY   (United Kingdom)

^c UNIVERSITY OF OXFORD   (United Kingdom)

^d UNIVERSITY OF OXFORD   (United Kingdom)

^e Haelo   (United Kingdom)

^f UNIVERSITY OF CAMBRIDGE   (United Kingdom)

Author keywords

Harm free care; Improvement; Measurement; Patient safety; Performance management; Qualitative research; Quality; United Kingdom

Indexed keywords

HEALTH CARE; MEASUREMENT METHOD; PERFORMANCE ASSESSMENT; QUALITATIVE ANALYSIS; RESEARCH METHOD;

ARTICLE; ENGLAND; ETHNOGRAPHIC RESEARCH; HEALTH CARE QUALITY; HUMAN; NATIONAL HEALTH SERVICE; PATIENT HARM; PATIENT SAFETY; PERFORMANCE MEASUREMENT SYSTEM; QUALITATIVE RESEARCH; TOTAL QUALITY MANAGEMENT; ADOLESCENT; ADULT; AGED; FEMALE; LEADERSHIP; MALE; MIDDLE AGED; ORGANIZATION AND MANAGEMENT; PROGRAM EVALUATION; STANDARDS; UNITED KINGDOM; YOUNG ADULT;

UNITED KINGDOM;

ADOLESCENT; ADULT; AGED; FEMALE; HUMANS; LEADERSHIP; MALE; MIDDLE AGED; PATIENT SAFETY; PROGRAM EVALUATION; QUALITATIVE RESEARCH; QUALITY IMPROVEMENT; STATE MEDICINE; UNITED KINGDOM; YOUNG ADULT;

EID: 85041453017     PISSN: 02779536     EISSN: 18735347     Source Type: Journal    
DOI: 10.1016/j.socscimed.2017.12.033     Document Type: Article

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