Predicting the “helpfulness” of online consumer reviews

Journal of Business Research

Volumn 70, Issue , 2017, Pages 346-355

  Singh, Jyoti Prakash ^a   Irani, Seda ^b   Rana, Nripendra P ^b   Dwivedi, Yogesh K ^b   Saumya, Sunil ^a   Kumar Roy, Pradeep ^a  

^a NATIONAL INSTITUTE OF TECHNOLOGY PATNA   (India)

^b SWANSEA UNIVERSITY   (United Kingdom)

Author keywords

Helpfulness; Online user reviews; Product features; Product ranking; Text mining

Indexed keywords

EID: 85027950517     PISSN: 01482963     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.jbusres.2016.08.008     Document Type: Article

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