Shifting intra- and inter-organizational innovation processes towards digital business: An empirical analysis of SMEs

Creativity and Innovation Management

Volumn 26, Issue 3, 2017, Pages 247-255

  Scuotto, Veronica ^a   Santoro, Gabriele ^b   Bresciani, Stefano ^b   Del Giudice, Manlio ^c  

^a UNIVERSITY OF THE WEST OF SCOTLAND   (United Kingdom)

^b UNIVERSITY OF TURIN   (Italy)

^c NATIONAL RESEARCH UNIVERSITY HIGHER SCHOOL OF ECONOMICS   (Russian Federation)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 85027500737     PISSN: 09631690     EISSN: 14678691     Source Type: Journal    
DOI: 10.1111/caim.12221     Document Type: Article

References (76)

1. Alavi, M., & Leidner, D. E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25, 107–136.
2. Almeida, P., & Kogut, B. (1999). Localization of knowledge and the mobility of engineers in regional networks. Management Science, 45, 905–917.
3. Aloini, D., Pellegrini, L., Lazzarotti, V., & Manzini, R. (2015). Technological strategy, open innovation and innovation performance: Evidences on the basis of a structural-equation-model approach. Measuring Business Excellence, 19(3), 22–41.
4. Amit, R., & Zott, C. (2001). Value creation in e-business. Strategic Management Journal, 22, 493–520.
5. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411–423.
6. Awazu, Y., Baloh, P., Desouza, K. C., Wecht, C. H., Kim, J., & Jha, S. (2009). Information–communication technologies open up innovation. Research-Technology Management, 52, 51–58.
7. Bafoutsou, G., & Mentzas, G. (2002). Review and functional classification of collaborative systems. International Journal of Information Management, 22, 281–305.
8. Bollen, K. A. (1989). Structural equations with latent variables. New York: Wiley.
9. Bougrain, F., & Haudeville, B. (2002). Innovation, collaboration and SMEs internal research capacities. Research Policy, 31, 735–747.
10. Brislin, R. W. (1970). Back-translation for cross-cultural research. Journal of Cross-Cultural Psychology, 1, 185–216.
11. Brunswicker, S., & van de Vrande, V. (2014). Exploring open innovation in small- and medium-sized enterprises. In H. Chesbrough, W. Vanhaverbeke, & J. West (Eds.), New frontiers in open innovation (pp. 135–156). Oxford: Oxford University Press.
12. Brunswicker, S., & Vanhaverbeke, W. (2015). Open innovation in small and medium-sized enterprises (SMEs): External knowledge sourcing strategies and internal organizational facilitators. Journal of Small Business Management, 53, 1241–1263.
13. Chan, F. T., Chong, A. Y. L., & Zhou, L. (2012). An empirical investigation of factors affecting e-collaboration diffusion in SMEs. International Journal of Production Economics, 138, 329–344.
14. Chesbrough, H. (2003). Open innovation: The new imperative for creating and profiting from technology. Boston, MA: Harvard Business School Press.
15. Chiaroni, D., Chiesa, V., & Frattini, F. (2010). Unravelling the process from closed to open innovation: Evidence from mature, asset-intensive industries. R&D Management, 40, 222–245.
16. Chin, W. W., & Newsted, P. R. (1999). Structural equation modeling analysis with small samples using partial least squares. In R. H. Hoyle (Ed.), Statistical Strategies for Small Sample Research (pp. 307–342). Thousand Oaks, CA: Sage Publications.
17. Choi, B., & Lee, H. (2002). Knowledge management strategy and its link to knowledge creation process. Expert Systems with Applications, 23, 173–187.
18. Chong, Y.-L. A., Ooi, K.-B., Lin, B., & Tang, S. Y. (2009). Influence of interorganizational relationships on SMEs’ e-business adoption. Internet Research, 19, 313–331.
19. Cohen, W. M., & Levinthal, D. A. (1990). Absorptive capacity: A new perspective on learning and innovation. Administrative Science Quarterly, 35, 128–152.
20. Dahlander, L., & Gann, D. M. (2010). How open is innovation? Research Policy, 39, 699–709.
21. Darroch, J. (2003). Developing a measure of knowledge management behaviors and practices. Journal of Knowledge Management, 7(5), 41–54.
22. Darroch, J. (2005). Knowledge management, innovation and firm performance. Journal of Knowledge Management, 9(3), 101–115.
23. Del Giudice, M., Della Peruta, M. R., & Maggioni, V. (2015). A model for the diffusion of knowledge sharing technologies inside private transport companies. Journal of Knowledge Management, 19, 611–625.
24. Del Giudice, M., Della Peruta, M. R., & Scuotto, V. (2014). Student entrepreneurship, creativity and success. How much does knowledge heterogeneity really matter? International Journal of Entrepreneurship and Innovation Management, 18, 45–58.
25. Del Giudice, M., & Maggioni, V. (2014). Managerial practices and operative directions of knowledge management within inter-firm networks: A global view. Journal of Knowledge Management, 18, 841–846.
26. Dodgson, M., Gann, D., & Salter, A. (2006). The role of technology in the shift towards open innovation: The case of Procter & Gamble. R&D Management, 36, 333–346.
27. European Commission (2016). Annual report on European SMEs. 2016 SBA Fact Sheet, retrieved on 14 December 2016 from http://ec.europa.eu/growth/smes/business-friendly-environment/performance-review-2016_en
28. Fernández-Mesa, A., Ferreras-Mendez, J. L., Alegre, J., & Chiva, R. (2014). IT competency and the commercial success of innovation. Industrial Management & Data Systems, 114, 550–567.
29. Gassmann, O., & Enkel, E. (2004). Towards a theory of open innovation: Three core process archetypes. Lisbon, Portugal: In R&D Management Conference.
30. Gemünden, H. G., Salomo, S., & Hölzle, K. (2007). Role models for radical innovations in times of open innovation. Creativity and Innovation Management, 16, 408–421.
31. Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19, 139–152.
32. Hanna, V., & Walsh, K. (2002). Small firm networks: A successful approach to innovation? R&D Management, 32, 201–207.
33. Henson, R. K. (2001). Understanding internal consistency reliability estimates: A conceptual primer on coefficient alpha. Measurement and Evaluation in Counseling and Development, 34, 177–189.
34. Hooper, D., Coughlan, J., & Mullen, M. (2008). Structural equation modelling: Guidelines for determining model fit. Electronic Journal of Business Research Methods, 6, 53–60.
35. Huston, L., & Sakkab, N. (2006). Connect and develop. Harvard Business Review, 84, 58–66.
36. Huxham, C., & Vangen, S. (2013). Managing to collaborate: The theory and practice of collaborative advantage. London: Routledge.
37. Jin, X., Wah, B. W., Cheng, X., & Wang, Y. (2015). Significance and challenges of big data research. Big Data Research, 2, 59–64.
38. Joshi, K. D., Chi, L., Datta, A., & Han, S. (2010). Changing the competitive landscape: Continuous innovation through IT-enabled knowledge capabilities. Information Systems Research, 21, 472–495.
39. Laursen, K., & Salter, A. (2006). Open for innovation: The role of openness in explaining innovation performance among UK manufacturing firms. Strategic Management Journal, 27, 131–150.
40. Lefebvre, L. A., & Lefebvre, E. (1993). Competitive positioning and innovative efforts in SMEs. Small Business Economics, 5, 297–305.
41. Levy, M., Powell, P., & Worrall, L. (2005). Strategic intent and e-business in SMEs: Enablers and inhibitors. Information Resources Management Journal, 18(4), 1–20.
42. López-Nicolás, C., & Soto-Acosta, P. (2010). Analyzing ICTs adoption and use effects on knowledge creation: An empirical investigation in SMEs. International Journal of Information Management, 30, 521–528.
43. Lucchetti, R., & Sterlacchini, A. (2004). The adoption of ICTs among SMEs: Evidence from an Italian survey. Small Business Economics, 23, 151–168.
44. Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C., & Byers, A. H. (2011). Big data: The next frontier for innovation, competition, and productivity. San Francisco: McKinsey Global Institute.
45. Matlay, H., Hussain, J., & Millman, C. (2006). SME financing in the UK and in China: A comparative perspective. Journal of Small Business and Enterprise Development, 13, 584–599.
46. Meroño-Cerdan, A. L., Soto-Acosta, P., & López-Nicolás, C. (2008). Analyzing collaborative technologies’ effect on performance through intranet use orientations. Journal of Enterprise Information Management, 21, 39–51.
47. Messeni Petruzzelli, A., & Rotolo, D. (2015). Institutional diversity, internal search behaviour, and joint-innovations: Evidence from the US biotechnology industry. Management Decision, 53, 2088–2106.
48. O'Connor, C., & Kelly, S. (2017). Facilitating knowledge management through filtered big data: SME competitiveness in an agri-food sector. Journal of Knowledge Management, 21, 156–179.
49. OECD. (2017). Economic Survey of Italy, retrieved from http://www.oecd.org/eco/surveys/economic-survey-italy.htm.
50. Ornstein, M. D. (1998). Trend report: Survey research. Current Sociology, 46(4), 1–136.
51. Parida, V., Westerberg, M., & Frishammar, J. (2012). Inbound open innovation activities in high-tech SMEs: The impact on innovation performance. Journal of Small Business Management, 50, 283–309.
52. Pérez-López, S., & Alegre, J. (2012). Information technology competency, knowledge processes and firm performance. Industrial Management & Data Systems, 112, 644–662.
53. Piller, F. T., & Walcher, D. (2006). Toolkits for idea competitions: A novel method to integrate users in new product development. R&D Management, 36, 307–318.
54. Popa, S., Soto-Acosta, P., & Perez-Gonzalez, D. (2016). An investigation of the effect of electronic business on financial performance of Spanish manufacturing SMEs. Technological Forecasting and Social Change. https://doi.org/10.1016/j.techfore.2016.08.012.
55. Roberts, J. (2000). From know-how to show-how? Questioning the role of information and communication technologies in knowledge transfer. Technology Analysis & Strategic Management, 12, 429–443.
56. Ruzzier, M., Antoncic, B., Hisrich, R. D., & Konecnik, M. (2007). Human capital and SME internationalization: A structural equation modeling study. Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l'Administration, 24, 15–29.
57. Sánchez, B. N., Houseman, E. A., & Ryan, L. M. (2009). Residual-based diagnostics for structural equation models. Biometrics, 65, 104–115.
58. Santhanam, R., & Hartono, E. (2003). Issues in linking information technology capability to firm performance. MIS Quarterly, 27, 125–153.
59. Santoro, G., Ferraris, A., Giacosa, E., & Giovando, G. (2016). How SMEs engage in open innovation: A survey. Journal of the Knowledge Economy. https://doi.org/10.1007/s13132-015-0350-8.
60. Scuotto, V., Del Giudice, M., & Carayannis, E. (2017). The effect of social networking sites and absorptive capacity on firms’ innovativeness. Journal of Technology Transfer, 42, 409–424.
61. Scuotto, V., Ferraris, A., & Bresciani, S. (2016). Internet of things: Applications and challenges in smart cities. A case study of IBM smart city projects. Business Process Management Journal, 22, 357–367.
62. Scuotto, V., & Shukla, S. (2015). Being innovator or ‘imovator’: Current dilemma? Journal of the Knowledge Economy. https://doi.org/10.1007/s13132-015-0336-6.
63. Singh, V., & Agrawal, A. (2017). Impact of business environment on balancing innovation process in Indian SMEs. International Journal of Business Innovation and Research, 12, 224–239.
64. Soto-Acosta, P., Colomo-Palacios, R., & Popa, S. (2014). Web knowledge sharing and its effect on innovation: An empirical investigation in SMEs. Knowledge Management Research and Practice, 12, 103–113.
65. Soto-Acosta, P., Martinez-Conesa, I., & Colomo-Palacios, R. (2010). An empirical analysis of the relationship between IT training sources and IT value. Information Systems Management, 27(3), 274–283.
66. Soto-Acosta, P., Popa, S., & Palacios-Marqués, D. (2016). E-business, organizational innovation and firm performance in manufacturing SMEs: An empirical study in Spain. Technological and Economic Development of Economy, 22, 885–904.
67. Spithoven, A., Vanhaverbeke, W., & Roijakkers, N. (2013). Open innovation practices in SMEs and large enterprises. Small Business Economics, 41, 537–562.
68. Stahl, M., & Bergfeld, M. M. (2008). BMW group: Strategic framework for global innovation to enhance the efficiency of global R&D. In R. Boutellier, O. Gassmann, & M. von Zedtwitz (Eds.), Managing Global Innovation (pp. 677–693). Berlin: Springer.
69. Tidd, J., Bessant, J. R., & Pavitt, K. (1997). Managing innovation: Integrating technological, market and organizational change. (Vol. 4). Chichester: Wiley.
70. Tiwana, A. (2003). Affinity to infinity in peer-to-peer knowledge platforms. Communications of the ACM, 46(5), 76–80.
71. Trimi, S. (2008). ICTs for small and medium enterprises. Service Business, 2, 271–273.
72. Vanhaverbeke, W., Van de Vrande, V., & Chesbrough, H. (2008). Understanding the advantages of open innovation practices in corporate venturing in terms of real options. Creativity and Innovation Management, 17, 251–258.
73. Villar, C., Alegre, J., & Pla-Barber, J. (2014). Exploring the role of knowledge management practices on exports: A dynamic capabilities view. International Business Review, 23, 38–44.
74. Vossen, R. W. (1998). Relative strengths and weaknesses of small firms in innovation. International Small Business Journal, 16, 88–94.
75. Vrontis, D., Thrassou, A., Santoro, G., & Papa, A. (2017). Ambidexterity, external knowledge and performance in knowledge-intensive firms. The Journal of Technology Transfer, 42, 374–388.
76. Zhu, K., & Kraemer, K. L. (2005). Post-adoption variations in usage and value of e-business by organizations: Cross-country evidence from the retail industry. Information Systems Research, 16, 61–84.