Toolkits for idea competitions: A novel method to integrate users in new product development

R and D Management

Volumn 36, Issue 3, 2006, Pages 307-318

  Piller, Frank T ^a,b   Walcher, Dominik ^a  

^a TUM SCHOOL OF MANAGEMENT   (Germany)

^b MASSACHUSETTS INSTITUTE OF TECHNOLOGY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 33744735326     PISSN: 00336807     EISSN: 14679310     Source Type: Journal    
DOI: 10.1111/j.1467-9310.2006.00432.x     Document Type: Article

References (65)

1. Amabile, T.M. (1982) Children's artistic creativity: detrimental effects of competition in a field setting. Personality and Social Psychology Bulletin, 8, 573-578.
2. Amabile, T.M. (1996) Creativity in Context. Boulder, CO: Westview Press.
3. Amabile, T.M., Conti, R., Coon, H., Lazenby, J. and Herron, M. (1997) Assessing the work environment for creativity. Academy of Management Journal, 39, 5, 1154-1184.
4. Argyris, C. and Schön, D.A. (1978) Organizational Learning; A Theory of Action Perspective. Cambridge, MA: Addison-Wesley.
5. Berger, C., Moeslein, K., Piller, F. and Reichwald, R. (2005) Co-designing the customer interface for customer-centric strategies: learning from exploratory research. European Management Review, 2, 1, 70-87.
6. Biemans, W.G. (1991) User and third-party involvement in developing medical equipment innovations. Technovation, 11, 3, 163-182.
7. Bijker, W. (1995) Of Bicycles, Bakelite and Bulbs. Cambridge, MA: MIT Press.
8. Bower, J.L. and Christensen, C.M. (1995) Disruptive technologies: catching the wave. Harvard Business Review, 73, 43-53.
9. Burke, R.R. (1996) Virtual shopping: breakthrough in marketing research. Harvard Business Review, 74, 2, 120-129.
10. Chesbrough, H. (2003) Open Innovation: The New Imperative for Creating and Profiting from Technology. Boston, MA: Harvard Business School Press.
11. Cohen, W.M. and Levinthal, D.A. (1990) Absorptive capacity: a new perspective on learning and innovation. Administrative Science Quaterly, 35, 128-152.
12. Collins, M.A. (1992) Contextual Influences on the Effect of Restricted Choice on Problem-Solving Creativity. Dissertation, Brandeis University, Waltham, MA.
13. Conti, R., Amabile, T.M. and Pollak, S. (1995) The positive impact of creative activity: effects of creative task engagement and motivational focus on college students' learning. Personality and Social Psychology Bulletin, 21, 1107-1116.
14. De Monaco, H.J., Ali, A. and von Hippel, E. (2005) The major role of clinicians in the discovery of off-label drug therapies. Working Paper, MIT Sloan School of Management, Cambridge, MA.
15. Ernst, H. (2004) Virtual customer integration. In: Albers, S. (ed.), Cross-Functional Innovation Management. Wiesbaden: Gabler, pp. 191-208.
16. Franke, N. and Piller, F. (2003) Key research issues in user interaction with configuration toolkits in a mass customization system. International Journal of Technology Management, 26, 578-599.
17. Franke, N. and Piller, F. (2004) Toolkits for user innovation and design: an exploration of user interaction and value creation. Journal of Product Innovation Management, 21, 401-415.
18. Franke, N. and Shah, S. (2003) How communities support innovative activities: an exploration of assistance and sharing among end-users. Research Policy, 32, 1, 157-178.
19. Füller, J., Bartl, M., Ernst, H. and Mühlbacher, H. (2004) Community based innovation: a method to utilize the innovative potential of online communities. Proceedings of the 37th Hawaii International Conference on System Sciences 2004, IEEE, Kona, HA.
20. Gummesson, E. (2000) Qualitative Methods in Management Research (2nd edn). Thousands Oaks, CA: Sage.
21. Hayek, F.A. (1948) Individualism and Economic Order. Chicago, IL: University of Chicago Press.
22. Henkel, J. and von Hippel, E. (2005) Welfare implications of user innovation. Journal of Technology Transfer, 30, 1-2, 73-88.
23. Herstatt, C. and von Hippel, E. (1992) Developing new product concepts via the lead user method. Journal of Product Innovation Management, 9, 213-221.
24. Homburg, C., Workman, J.P. and Jensen, O. (2000) Fundamental changes in marketing organization: the movement toward a customer-focused organizational structure. Academy of Marketing Science Journal, 28, 4, 459-478.
25. Jeppesen, L.B. and Molin, M. (2003) Consumers as codevelopers: learning and innovation outside the firm. Technology Analysis and Strategic Management, 15, 363-383.
26. Jörgensen, A.H. (1984) On the psychology of proto-typing. In Budde, R., Kuhlenkamp, K, Mathiassen, L. and Züllighoven, H. (eds). Approaches to Prototyping. Berlin: Springer, pp. 278-289.
27. Katila, R. and Ahuja, G. (2002) Something old, something new: a longitudinal study of search behavior and new product introduction. Academy of Management Journal, 45, 1183-1194.
28. Katz, R. and Allen, T.J. (1988) Investigating the not invented here (NIH) syndrome. In Katz, R. (ed.), Managing Professionals in Innovative Organizations. Cambridge, MA: Ballinger, pp. 442-456.
29. Lakhani, K. and Wolf, R. (2005) Why hackers do what they do: understanding motivation and effort in free/open source projects. In Feller, J., Fitzgerald, D., Hissam, S. and Lakhani, K. (eds), Perspectives on Free and Open Source Software. Cambridge, MA: MIT Press, pp. 3-21.
30. Lilien, G., Morrison, P., Searls, K., Sonnack, M. and von Hippel, E. (2002) Performance assessment of the lead user idea-generation process for new product development. Management Science, 48, 8, 1042-1059.
31. Lüthje, C. (2003) Characteristics of innovating users in a consumer goods field. Technovation, 23, 245-267.
32. Lüthje, C. and Herstatt, C. (2004) The lead user method: theoretical-empirical foundation and practical implementation. R&D Management, 34, 5, 549-564.
33. McGraw, K.O. and Wong, S.P (1996) Forming inferences about some intraclass correlation coefficients. Psychological Methods, 1, 651-655.
34. Morrison, P., Roberts, J. and Midgle, D. (2004) The nature of lead users and measurement of leading edge status. Research Policy, 33, 2, 351-362.
35. Nambisan, S. (2002) Designing virtual customer environments for new product development. Academy of Management Review, 27, 392-413.
36. Nelson, R. (1982) The role of knowledge in R&D efficiency. Quarterly Journal of Economics, 7, 3, 453-470.
37. Nemiro, J.E. (2001) Connection in creative virtual teams. Journal of Behavioral and Applied Management, 3, 2, 92-112.
38. Ogawa, S. (1998) Does sticky information affect the locus of innovation? Evidence from the Japanese convenience store industry. Research Policy, 26, 7-8, 777-790.
39. Ogawa, S. and Piller, F. (2006) Reducing the risks of new product development. MIT Sloan Management Review, 47, 65-72.
40. Prahalad, C.K. and Ramaswamy, V. (2004) The Future of Competition: Co-Creating Unique Value With Customers. Boston, MA: Harvard Business School Press.
41. Quinn, J.B. (2000) Outsourcing innovation. MIT Sloan Management Review, 41, 13-28.
42. Ramirez, R. (1999) Value co-production: intellectual origins and implications for practice and research. Strategic Management Journal, 20, 49-65.
43. Reinmöller, P. (2002) Dynamic contexts for innovation strategy: utilizing customer knowledge. Design Management Journal, Academic Review, 2, 1, 37-50.
44. Rosenberg, N. (1976) Perspectives on Technology. Cambridge: Cambridge University Press.
45. Rosenberg, N. (1982) Inside the Black Box: Technology and Economics. Cambridge: Cambridge University Press.
46. Sawhney, M. and Prandelli, E. (2000) Communities of creation: managing distributed innovation in turbulent markets. California Management Review, 42, 4, 24-54.
47. Sawhney, M., Verona, G. and Prandelli, E. (2005) Collaborating to create: the internet as a platform for customer engagement in product innovation. Journal of Interactive Marketing, 19, 4, 4-17.
48. Schreier, M. (2006) The value increment of mass-customized products: an empirical assessment. Journal of Consumer Behaviour, 5, 1-11.
49. Shrout, P.E. and Fleiss, J.L. (1979) Intraclass correlations: users in assessing rater reliability. Psychological Bulletin, 86, 2, 420-428.
50. Smith, A. (1776) An inquiry into the nature, and causes of the wealth of nations. London: W. Strahan and T. Cadell (reprint from Oxford University Press, 1976).
51. Thomke, S. and von Hippel, E. (2002) Customers as innovators: a new way to create value. Harvard Business Review, 80, 4, 74-81.
52. Toubia, O. (2005) Idea generation, creativity, and incentives. Working Paper, Columbia Business School, New York, NY.
53. Toubia, O. and Flores, L. (2005) Involving consumers in idea screening. Working Paper, Columbia Business School, New York, NY.
54. Urban, G. (2005) Don't Just Relate - Advocate: A Blueprint for Profit in the Era of Customer Power. Upper Saddle River, NJ: Pearson.
55. Urban, G. and von Hippel, E. (1988) Lead user analysis for the development of new industrial products. Management Science, 34, 5, 569-582.
56. von Hippel, E. (1976) The dominant role of users in the scientific instrument innovation process. Research Policy, 5, 3, 212-239.
57. von Hippel, E. (1986) Lead users: a source of novel product concepts. Management Science, 32, 7, 791-805.
58. von Hippel, E. (1988) The Sources of Innovation. Oxford: Oxford University Press.
59. von Hippel, E. (1994) Sticky information and the locus of problem solving. Management Science, 40, 4, 429-439.
60. von Hippel, E. (2005) Democratizing Innovation. Cambridge, MA: MIT Press.
61. von Hippel, E. and Katz, R. (2002) Shifting innovation to users via toolkits. Management Science, 48, 821-833.
62. von Hippel, E., Franke, N. and Prügl, R. (2005) Efficient identification of lead users: Screening vs. pyramiding. Proceedings of the Summer Marketing Educators' Conference (AMA), San Francisco, CA.
63. von Zedtwitz, M. and Gassmann, O. (2002) Managing customer oriented research. International Journal of Technology Management, 24, 165-193.
64. Weber, S. (2004) The Success of Open Source. Cambridge, MA: Harvard University Press.
65. Yin, R.K. (1994) Case Study Research: Design and Methods (2nd edn). Thousands Oaks, CA: Sage.