-
1
-
-
0002312322
-
On making marketing science more scientific: role of orientations, paradigms, metaphors, and puzzle solving
-
Arndt, J. (1985), 'On making marketing science more scientific: role of orientations, paradigms, metaphors, and puzzle solving', Journal of Marketing, 49 (Summer): 11-23.
-
(1985)
Journal of Marketing
, vol.49
, pp. 11-23
-
-
Arndt, J.1
-
3
-
-
84947048660
-
Close to the customer: but is it a relationship?
-
Barnes, J.G. (1994), 'Close to the customer: but is it a relationship?' Journal of Marketing Management, 10: 561-70.
-
(1994)
Journal of Marketing Management
, vol.10
, pp. 561-570
-
-
Barnes, J.G.1
-
4
-
-
0001926055
-
Servicescapes: the impact of physical surroundings on customers and employees
-
Bitner, M.J. (1992), 'Servicescapes: the impact of physical surroundings on customers and employees', Journal of Marketing, 56(2): 557-71.
-
(1992)
Journal of Marketing
, vol.56
, Issue.2
, pp. 557-571
-
-
Bitner, M.J.1
-
5
-
-
84986021822
-
Are business-to-business relationships inherently unstable?
-
Blois, K., (1997) 'Are business-to-business relationships inherently unstable?', Journal of Marketing Management, 13(5): 367-82.
-
(1997)
Journal of Marketing Management
, vol.5
, Issue.13
, pp. 367-382
-
-
Blois, K.1
-
6
-
-
0002892144
-
Metaphor and theory change: what is ''metaphor'' a metaphor for?
-
in Andrew Ortony (ed.), Cambridge: Cambridge University Press
-
Boyd, R. (1979), 'Metaphor and theory change: what is ''metaphor'' a metaphor for?' in Andrew Ortony (ed.), Metaphor and Thought, Cambridge: Cambridge University Press, pp. 356-408.
-
(1979)
Metaphor and Thought
, pp. 356-408
-
-
Boyd, R.1
-
8
-
-
85178249793
-
-
Berkeley: University of California Press
-
Burke, K. (1969), A Grammar of Motives, Berkeley: University of California Press.
-
(1969)
A Grammar of Motives
-
-
Burke, K.1
-
9
-
-
0003610275
-
-
Theory and Practice, London: Paul Chapman Publishing
-
Buttle, F. (1996), Relationship Marketing, Theory and Practice, London: Paul Chapman Publishing.
-
(1996)
Relationship Marketing
-
-
Buttle, F.1
-
10
-
-
33645083719
-
An extension of the marriage metaphor in buyer-seller relationships: an exploration of individual level process dynamics
-
Celuch, K.G., J.H. Bantham and C.J. Kasouf (2006), 'An extension of the marriage metaphor in buyer-seller relationships: an exploration of individual level process dynamics', Journal of Business Research, 59: 573-81.
-
(2006)
Journal of Business Research,
, vol.59
, pp. 573-581
-
-
Celuch, K.G.1
Bantham, J.H.2
Kasouf, C.J.3
-
11
-
-
0036260799
-
Mapping consumers' mental models with ZMET
-
Christensen, G.L. and J.C. Olson (2002), 'Mapping consumers' mental models with ZMET', Psychology and Marketing, 19(6): 477-502.
-
(2002)
Psychology and Marketing
, vol.19
, Issue.6
, pp. 477-502
-
-
Christensen, G.L.1
Olson, J.C.2
-
12
-
-
0003679126
-
-
(9th edition), Oxford: Clarendon Press
-
The Concise Oxford Dictionary (1995) (9th edition), Oxford: Clarendon Press.
-
(1995)
The Concise Oxford Dictionary
-
-
-
13
-
-
0037284681
-
Metaphor as a method in the domain of marketing
-
Cornelissen, J.P. (2003), 'Metaphor as a method in the domain of marketing', Psychology and Marketing, 20(3): 209-25.
-
(2003)
Psychology and Marketing
, vol.20
, Issue.3
, pp. 209-225
-
-
Cornelissen, J.P.1
-
14
-
-
30644463258
-
Metaphorical images of organization: how organizational researchers develop and select organizational metaphors
-
Cornelissen, J.P., M. Kafouros and A.R. Lock (2005), 'Metaphorical images of organization: how organizational researchers develop and select organizational metaphors', Human Relations, 58(12): 1545-78.
-
(2005)
Human Relations
, vol.58
, Issue.12
, pp. 1545-1578
-
-
Cornelissen, J.P.1
Kafouros, M.2
Lock, A.R.3
-
16
-
-
85018911643
-
Using anthropomorphistic metaphors: organisational action, knowledge, and learning
-
paper presented at the Conference on Metaphors in Organisational Theory and Behaviour, Kings College, University of London
-
Doving, E. (1994), 'Using anthropomorphistic metaphors: organisational action, knowledge, and learning', paper presented at the Conference on Metaphors in Organisational Theory and Behaviour, Kings College, University of London.
-
(1994)
-
-
Doving, E.1
-
17
-
-
0001932429
-
Developing buyer-seller relationships
-
April
-
Dwyer, F.R., P.H. Schurr and S. Oh (1987), 'Developing buyer-seller relationships', Journal of Marketing, 51(April): 11-27.
-
(1987)
Journal of Marketing
, vol.51
, pp. 11-27
-
-
Dwyer, F.R.1
Schurr, P.H.2
Oh, S.3
-
18
-
-
0001819627
-
-
trans. S.H. Butcher, New York: Hill and Wang
-
Fergusson, F. (1961), Aristotle's Poetics, trans. S.H. Butcher, New York: Hill and Wang.
-
(1961)
Aristotle's Poetics
-
-
Fergusson, F.1
-
19
-
-
58149207463
-
Tracking the evolution of the services marketing literature
-
Fisk, R.P., S. Brown and M.J. Bitner (1993), 'Tracking the evolution of the services marketing literature', Journal of Retailing, 69(1): 61-103.
-
(1993)
Journal of Retailing
, vol.69
, Issue.1
, pp. 61-103
-
-
Fisk, R.P.1
Brown, S.2
Bitner, M.J.3
-
21
-
-
0004094583
-
-
3rd edition, Chichester, West Sussex: John Wiley and Sons
-
Ford, D., L.E. Gadde, H. Håkansson and I. Snehota (2003), Managing Business Relationships, 3rd edition, Chichester, West Sussex: John Wiley and Sons.
-
(2003)
Managing Business Relationships
-
-
Ford, D.1
Gadde, L.E.2
Håkansson, H.3
Snehota, I.4
-
23
-
-
84992816648
-
Metaphor in the marketplace
-
Hirschman, E.C. (2007), 'Metaphor in the marketplace', Marketing Theory, 7(3): 227-48.
-
(2007)
Marketing Theory
, vol.7
, Issue.3
, pp. 227-248
-
-
Hirschman, E.C.1
-
24
-
-
1542718921
-
Metaphors and competitive advantage: evaluating the use of metaphors in theories of competitive strategy
-
Hunt, S.D. and A. Menon (1995), 'Metaphors and competitive advantage: evaluating the use of metaphors in theories of competitive strategy', Journal of Business Research, 33(2): 81-90.
-
(1995)
Journal of Business Research
, vol.33
, Issue.2
, pp. 81-90
-
-
Hunt, S.D.1
Menon, A.2
-
25
-
-
0003248888
-
Relationship marketing in the era of network competition
-
Hunt, S.D. and R.M. Morgan (1995), 'Relationship marketing in the era of network competition', Marketing Management, 3(1): 19-28.
-
(1995)
Marketing Management
, vol.3
, Issue.1
, pp. 19-28
-
-
Hunt, S.D.1
Morgan, R.M.2
-
26
-
-
0030077842
-
Commercial and interpersonal relationships: using the structure of interpersonal relationships to understand individual-toindividual, individual-to-firm, and firm-to-firm relationships in commerce
-
Iacobucci, D. and A. Ostrom (1996), 'Commercial and interpersonal relationships: using the structure of interpersonal relationships to understand individual-toindividual, individual-to-firm, and firm-to-firm relationships in commerce', International Journal of Research in Marketing, 13: 53-72.
-
(1996)
International Journal of Research in Marketing,
, vol.13
, pp. 53-72
-
-
Iacobucci, D.1
Ostrom, A.2
-
29
-
-
8444246935
-
Metaphors and methodologies: living beyond the systems machine
-
June
-
Kendall, J.E. and K.E. Kendall (1993), 'Metaphors and methodologies: living beyond the systems machine', MIS Quarterly, 17 (June): 149-71.
-
(1993)
MIS Quarterly
, vol.17
, pp. 149-171
-
-
Kendall, J.E.1
Kendall, K.E.2
-
30
-
-
84858990616
-
-
Fire and Dangerous Things: What Categories Reveal about the Mind, Chicago: University of Chicago Press
-
Lakoff, G. (1987) Women, Fire and Dangerous Things: What Categories Reveal about the Mind, Chicago: University of Chicago Press.
-
(1987)
Women
-
-
Lakoff, G.1
-
34
-
-
34247897335
-
Shall I compare thee to a Minkowski-Ricardo-Leontief Matzler matrix of the Mosak-Hicks type?
-
in A. Klamer, D.M. McClosky and R.M. Solow (eds), Cambridge: Cambridge University Press
-
Mirowski, P. (1988), 'Shall I compare thee to a Minkowski-Ricardo-Leontief Matzler matrix of the Mosak-Hicks type?' in A. Klamer, D.M. McClosky and R.M. Solow (eds), The Consequences of Economic Rhetoric, Cambridge: Cambridge University Press, pp. 117-45.
-
(1988)
The Consequences of Economic Rhetoric
, pp. 117-145
-
-
Mirowski, P.1
-
35
-
-
84859500057
-
Paradigms, metaphors, and puzzle solving in organization theory
-
Morgan, G. (1980), 'Paradigms, metaphors, and puzzle solving in organization theory', Administrative Science Quarterly, 25 (December): 605-22.
-
(1980)
Administrative Science Quarterly
, vol.25
, Issue.DECEMBER
, pp. 605-622
-
-
Morgan, G.1
-
36
-
-
20144368847
-
Reframing relationship marketing for consumer markets
-
O'Malley, L. and A.C. Tynan (2001), 'Reframing relationship marketing for consumer markets', Interactive Marketing, 2(3): 240-6.
-
(2001)
Interactive Marketing
, vol.2
, Issue.3
, pp. 240-246
-
-
O'Malley, L.1
Tynan, A.C.2
-
37
-
-
85135310922
-
Relationship marketing in consumer markets: rhetoric or reality?
-
O'Malley, L. and A.C. Tynan (2000), 'Relationship marketing in consumer markets: rhetoric or reality?' European Journal of Marketing, 34(7): 797-815.
-
(2000)
European Journal of Marketing
, vol.34
, Issue.7
, pp. 797-815
-
-
O'Malley, L.1
Tynan, A.C.2
-
38
-
-
0042737085
-
The utility of relationship marketing in consumer markets: a critical evaluation
-
O'Malley, L. and A.C. Tynan (1999), 'The utility of relationship marketing in consumer markets: a critical evaluation', Journal of Marketing Management, 15(7): 587-602.
-
(1999)
Journal of Marketing Management
, vol.15
, Issue.7
, pp. 587-602
-
-
O'Malley, L.1
Tynan, A.C.2
-
39
-
-
0030518655
-
Conflicting uses of metaphors: reconceptualising their use in the field of organisational change
-
Palmer, I. and R. Dunford (1996), 'Conflicting uses of metaphors: reconceptualising their use in the field of organisational change', Academy of Management Review, 21(3): 691-717.
-
(1996)
Academy of Management Review
, vol.21
, Issue.3
, pp. 691-717
-
-
Palmer, I.1
Dunford, R.2
-
40
-
-
0007955680
-
The implementation of relationship marketing in commercial banking
-
Perrien, J., P. Filiatrault and L. Ricard (1993), 'The implementation of relationship marketing in commercial banking', Industrial Marketing Management, 22: 141-8.
-
(1993)
Industrial Marketing Management,
, vol.22
, pp. 141-148
-
-
Perrien, J.1
Filiatrault, P.2
Ricard, L.3
-
41
-
-
0043096498
-
Marketing as warfare: reassessing a dominant metaphor
-
September/October
-
Rindfleisch, A. (1996), 'Marketing as warfare: reassessing a dominant metaphor', Business Horizons, 39(5) (September/October): 3-10.
-
(1996)
Business Horizons
, vol.39
, Issue.5
, pp. 3-10
-
-
Rindfleisch, A.1
-
42
-
-
0010173117
-
Medieval allegory: roots of advertising strategy for the mass market
-
July
-
Stern, B. B. (1988), 'Medieval allegory: roots of advertising strategy for the mass market', Journal of Marketing, 52(July): 84-94.
-
(1988)
Journal of Marketing
, vol.52
, pp. 84-94
-
-
Stern, B.B.1
-
43
-
-
33750971753
-
Segmenting customer-brand relations: beyond the personal metaphor
-
Story, J. and J. Hess (2006), 'Segmenting customer-brand relations: beyond the personal metaphor', Journal of Consumer Marketing, 23(7): 406-13.
-
(2006)
Journal of Consumer Marketing
, vol.23
, Issue.7
, pp. 406-413
-
-
Story, J.1
Hess, J.2
-
44
-
-
77955079931
-
Metaphor, marketing and marriage
-
Tynan, A.C. (1999), 'Metaphor, marketing and marriage', Irish Marketing Review, 12(1): 17-26.
-
(1999)
Irish Marketing Review
, vol.12
, Issue.1
, pp. 17-26
-
-
Tynan, A.C.1
-
45
-
-
0009908286
-
A review of the marriage analogy in relationship marketing
-
Tynan, C. (1997) 'A review of the marriage analogy in relationship marketing', Journal of Marketing Management, 13: 695-703.
-
(1997)
Journal of Marketing Management
, vol.13
, pp. 695-703
-
-
Tynan, C.1
-
46
-
-
0042737086
-
Metaphor at work
-
in G. Laurent, G.L. Lillien and B. Pras (eds), Boston: Kluwer Academic
-
Van den Bulte, C. (1994), 'Metaphor at work', in G. Laurent, G.L. Lillien and B. Pras (eds), Research Traditions in Marketing, Boston: Kluwer Academic.
-
(1994)
Research Traditions in Marketing
-
-
Van den Bulte, C.1
-
47
-
-
1642587247
-
Evolving a services dominant logic for marketing
-
Vargo, S.L. and R.F. Lush (2004), 'Evolving a services dominant logic for marketing', Journal of Marketing, 68: 1-17.
-
(2004)
Journal of Marketing,
, vol.68
, pp. 1-17
-
-
Vargo, S.L.1
Lush, R.F.2
-
49
-
-
23844492126
-
An exploratory use of musical metaphors to enhance student learning
-
Weinrauch, J.D. (2005), 'An exploratory use of musical metaphors to enhance student learning', Journal of Marketing Education, 27(2): 109-21.
-
(2005)
Journal of Marketing Education
, vol.27
, Issue.2
, pp. 109-121
-
-
Weinrauch, J.D.1
|