Compassionate Options for Pediatric EMS (COPE): Addressing Communication Skills

Prehospital Emergency Care

Volumn 21, Issue 3, 2017, Pages 334-343

  Calhoun, Aaron W ^a   Sutton, Erica R H ^a   Barbee, Anita P ^b   McClure, Beth ^a   Bohnert, Carrie ^a   Forest, Richard ^c   Taillac, Peter ^d   Fallat, Mary E ^a  

^a University of Louisville School of Medicine   (United States)

^b UNIVERSITY OF LOUISVILLE   (United States)

^c KOSAIR CHILDREN'S HOSPITAL   (United States)

^d UNIVERSITY OF UTAH SCHOOL OF MEDICINE   (United States)

Author keywords

cognitive aides; communication skill; difficult conversations; prehospital care; self debriefing

Indexed keywords

CHILD; EDUCATION; EMERGENCY HEALTH SERVICE; EMPATHY; HEART ARREST; HUMAN; HUMAN RELATION; INJURY; INTERPERSONAL COMMUNICATION; MOBILE APPLICATION; PILOT STUDY; PROCEDURES; PSYCHOLOGY; RESCUE PERSONNEL;

CHILD; COMMUNICATION; EMERGENCY MEDICAL SERVICES; EMERGENCY MEDICAL TECHNICIANS; EMPATHY; HEART ARREST; HUMANS; MOBILE APPLICATIONS; PILOT PROJECTS; PROFESSIONAL-FAMILY RELATIONS; WOUNDS AND INJURIES;

EID: 85009967817     PISSN: 10903127     EISSN: 15450066     Source Type: Journal    
DOI: 10.1080/10903127.2016.1263370     Document Type: Article

References (36)

1. Babl FE, Vinci RJ, Bauchner H, Mottley L. Pediatric pre-hospital advanced life support care in an urban setting. Pediatr Emerg Care. 2001;17(1):5–9.
2. Topjian AA, Berg RA, Nadkarni VM. Pediatric cardiopulmonary resuscitation:advances in science, techniques, and outcomes. Pediatrics. 2008;122(5):1086–98.
3. Martin JA, Kung HC, Mathews TJ, et al. Annual summary of vital statistics:2006. Pediatrics. 2008;121(4):788–801.
4. American College of Surgeons Committee on T, American College of Emergency Physicians Pediatric Emergency Medicine C, National Association of EMSP, American Academy of Pediatrics Committee on Pediatric Emergency M, Fallat ME. Withholding or termination of resuscitation in pediatric out-of-hospital traumatic cardiopulmonary arrest. Ann Emerg Med. 2014;63(4):504–15.
5. Hegg-Deloye S, Brassard P, Jauvin N, et al. Current state of knowledge of post-traumatic stress, sleeping problems, obesity and cardiovascular disease in paramedics. Emerg Med J. 2014;31(3):242–7.
6. Patterson PD, Jones CB, Hubble MW, et al. The longitudinal study of turnover and the cost of turnover in emergency medical services. Prehosp Emerg Care. 2010;14(2):209–21.
7. Newland C, Barber E, Rose M, Young A. CRITICAL STRESS. Survey reveals alarming rates of EMS provider stress & thoughts of suicide. JEMS. 2015;40(10):30–34.
8. Perkins BJ, DeTienne J, Fitzgerald K, Hill M, Harwell TS. Factors associated with workforce retention among emergency medical technicians in Montana. Prehosp Emerg Care. 2009;13(4):456–61.
9. Boudreaux E, Mandry C, Brantley PJ. Stress, job satisfaction, coping, and psychological distress among emergency medical technicians. Prehosp Disaster Med. 1997;12(4):242–9.
10. Peterson EB, Porter MB, Calhoun AW. A simulation-based curriculum to address relational crises in medicine. J Graduate Med Educ. 2012;4(3):351–6.
11. Bell SK, Pascucci R, Fancy K, Coleman K, Zurakowski D, Meyer EC. The educational value of improvisational actors to teach communication and relational skills:perspectives of interprofessional learners, faculty, and actors. Patient Educ Counsel. 2014;96(3):381–8.
12. Calhoun AW, Rider EA, Meyer EC, Lamiani G, Truog RD. Assessment of communication skills and self-appraisal in the simulated environment:feasibility of multirater feedback with gap analysis. Simul Healthcare. 2009;4(1):22–29.
13. Browning DM, Meyer EC, Truog RD, Solomon MZ. Difficult conversations in health care:cultivating relational learning to address the hidden curriculum. Acad Med. 2007;82(9):905–13.
14. Ryoo EN, Ha EH. The Importance of debriefing in simulation-based learning:comparison between debriefing and no debriefing. Comput Inform Nurs. 2015;33(12):538–45.
15. Cheng A, Hunt EA, Donoghue A, et al. Examining pediatric resuscitation education using simulation and scripted debriefing:a multicenter randomized trial. JAMA Ped. 2013;167(6):528–36.
16. Rudolph JW, Simon R, Dufresne RL, Raemer DB. There's no such thing as “nonjudgmental” debriefing:a theory and method for debriefing with good judgment. Simul Healthcare. 2006;1(1):49–55.
17. Rudolph JW, Simon R, Rivard P, Dufresne RL, Raemer DB. Debriefing with good judgment:combining rigorous feedback with genuine inquiry. Anesthesiol Clinic. 2007;25(2):361–76.
18. Fallat ME, Barbee AP, Forest R, et al. Family centered practice during pediatric death in an out of hospital setting. Prehosp Emerg Care 2016;20(6):798–807.
19. DOORN Software Architects, Louisville, KY, https://doornsa.com, Updated 2016, Accessed December 7, 2016.
20. Kleinman ME, Chameides L, Schexnayder SM, S, et al. Part 14:pediatric advanced life support:2010 American Heart Association Guidelines for Cardiopulmonary Resuscitation and Emergency Cardiovascular Care. Circulation. 2010;122(18 Suppl 3):S876–908.
21. Calhoun A, Rider E, Meyer E, Lamiani G, Truog R. Assessment of communication skills and self-appraisal in the simulated environment:feasibility of multirater feedback with gap analysis. Simul Healthcare. 2009;4(1):22–9.
22. Peterson EB, Calhoun AW, Rider EA. The reliability of a modified Kalamazoo Consensus Statement Checklist for assessing the communication skills of multidisciplinary clinicians in the simulated environment. Patient Educ Counse. 2014;96(3):411–8.
23. Rider E, Nawotniak R. A Practical Guide to Teaching and Assessing the ACGME Core Competencies, 2nd Ed. Marblehead, MA:HC Pro, 2010.
24. Calhoun A, Donoghue A, Adler M. Assessment in pediatric simulation. In:Comprehensive Healthcare Simulation:Pediatrics. Grant V, Cheng A, (eds). Switzerland:Springer, 2016.
25. Calhoun A, Rider E, Peterson E, Meyer E. Multi-rater feedback with gap analysis:an innovative means to assess communication skill and self-insight. Patient Educ Counsel. 2010;80(3):321–6.
26. Calhoun A, Boone M, Miller K, et al. A multirater instrument for the assessment of simulated pediatric crises. J Grad Med Educ. 2011;3(1):88–94.
27. Sawyer T, Eppich W, Brett-Fleegler M, Grant V, Cheng A. More than one way to debrief:a critical review of healthcare simulation debriefing methods. Simul Healthcare. 2016;11(3):209–17.
28. Voyer S, Hatala R. Debriefing and feedback:two sides of the same coin? Simul Healthcare. 2015;10(2):67–8.
29. Husebo SE, Dieckmann P, Rystedt H, Soreide E, Friberg F. The relationship between facilitators' questions and the level of reflection in postsimulation debriefing. Simul in Healthcare. 2013;8(3):135–42.
30. Fanning RM, Gaba DM. The role of debriefing in simulation-based learning. Simul Healthcare. 2007;2(2):115–25.
31. Fryer-Edwards K, Arnold R, Baile W, et al. Reflective teaching practices:an approach to teaching communication skills in a small-group setting. Acad Med. 2006;81(7):638–44.
32. Ellman MS, Fortin AH. Benefits of teaching medical students how to communicate with patients having serious illness:comparison of two approaches to experiential, skill-based, and self-reflective learning. Yale J Biol Med. 2012;85(2):261–70.
33. Fallowfield L, Jenkins V. Communicating sad, bad, and difficult news in medicine. Lancet. 2004;363(9405):312–9.
34. Downing S. Validity:on meaningful interpretation of assessment data. Med Educ. 2003;37(9):830–7.
35. Messick S. Meaning and values in test validation:the science and ethics of assessment. Educ Research. 1989;18(2):5–11.
36. Messick S. Validity. In:Educational Measurement. 3rd ed. Linn R, (ed). New York, NY:American Council on Education and Macmillan, 1989, pp 13–103.