-
1
-
-
0002128929
-
An experimental investigation of satisfaction and commitment in marketing channels: The role of trust and dependence
-
Andaleeb, S.S. (1996). An experimental investigation of satisfaction and commitment in marketing channels: the role of trust and dependence, Journal of Retailing, 72 (1), 77-93.
-
(1996)
Journal of Retailing
, vol.72
, Issue.1
, pp. 77-93
-
-
Andaleeb, S.S.1
-
2
-
-
0000505474
-
Determinants of continuity in conventional industrial channel dyads
-
Anderson, E. and Weitz, B.A. (1989). Determinants of continuity in conventional industrial channel dyads. Marketing Science, 8, 310-323.
-
(1989)
Marketing Science
, vol.8
, pp. 310-323
-
-
Anderson, E.1
Weitz, B.A.2
-
3
-
-
85009633588
-
The use of pledges to build and sustain commitment in distribution channels
-
Anderson, E. and Weitz, B. (1992). The use of pledges to build and sustain commitment in distribution channels. Journal of Marketing Research, 29, 18-34.
-
(1992)
Journal of Marketing Research
, vol.29
, pp. 18-34
-
-
Anderson, E.1
Weitz, B.2
-
4
-
-
0002065564
-
Structural equations models in marketing research: Basic principles
-
Brasil Blackwell Itd
-
Bagozzi, R.P. (1994). Structural equations models in marketing research: Basic principles, in Principles of Marketing Research. Ed. Brasil Blackwell Itd., 317-385.
-
(1994)
Principles of Marketing Research
, pp. 317-385
-
-
Bagozzi, R.P.1
-
5
-
-
21844510537
-
Reflections on relationship marketing in consumer market
-
Bagozzi, R.P. (1995). Reflections on relationship marketing in consumer market. Journal of the Academy of Marketing Science, 23 (4), 272-277.
-
(1995)
Journal of the Academy of Marketing Science
, vol.23
, Issue.4
, pp. 272-277
-
-
Bagozzi, R.P.1
-
6
-
-
0001786592
-
Relationship marketing in Berry, L.L. G.L. Shostack, and G.D. Upah
-
American Marketing Association. Chicago IL
-
Berry, L.L. (1983). Relationship marketing in Berry, L.L., G.L. Shostack, and G.D. Upah. Emerging Perspectives on service marketing, American Marketing Association. Chicago IL, 25-28.
-
(1983)
Emerging Perspectives on Service Marketing
, pp. 25-28
-
-
Berry, L.L.1
-
7
-
-
84951659358
-
Relationship marketing of services–growing interest, emerging perspectives
-
Berry, L.L. (1995). Relationship marketing of services–growing interest, emerging perspectives. Journal of the Academy of Marketing Science, 23 (4), 236-245.
-
(1995)
Journal of the Academy of Marketing Science
, vol.23
, Issue.4
, pp. 236-245
-
-
Berry, L.L.1
-
9
-
-
0000180630
-
Relationship marketing in consumer markets
-
Christy, R., Oliver, G. and Penn, J. (1996). Relationship marketing in consumer markets. Journal of Marketing Management, 12, 175-187.
-
(1996)
Journal of Marketing Management
, vol.12
, pp. 175-187
-
-
Christy, R.1
Oliver, G.2
Penn, J.3
-
10
-
-
85009612504
-
Relationship quality in services selling: An interpersonal influence perspective
-
Crosby, L.A., Evans, K.R. and Cowles, D. (1990 July). Relationship quality in services selling: an interpersonal influence perspective. Journal of Marketing, 54, 68-81.
-
(1990)
Journal of Marketing
, vol.54
, pp. 68-81
-
-
Crosby, L.A.1
Evans, K.R.2
Cowles, D.3
-
11
-
-
0031502147
-
An examination of the nature of trust in buyer-seller relationships
-
Doney, P.M. and Cannon, J.P. (1997 April). An examination of the nature of trust in buyer-seller relationships. Journal of Marketing, 61, 35-51.
-
(1997)
Journal of Marketing
, vol.61
, pp. 35-51
-
-
Doney, P.M.1
Cannon, J.P.2
-
12
-
-
58149207855
-
Organizational commitment: The utility of an integrative definition
-
Dunham, R.B., Grube, J.A. and Castenada, M.B. (1994). Organizational commitment: the utility of an integrative definition. Journal of Applied Psychology, 79, 370-380.
-
(1994)
Journal of Applied Psychology
, vol.79
, pp. 370-380
-
-
Dunham, R.B.1
Grube, J.A.2
Castenada, M.B.3
-
13
-
-
0001932429
-
Developing buyer-seller relationships
-
April
-
Dwyer, F.R., Schurr, P.H. and Oh, S. (1987 April). Developing buyer-seller relationships. Journal of Marketing, 51, 11-27.
-
(1987)
Journal of Marketing
, vol.51
, pp. 11-27
-
-
Dwyer, F.R.1
Schurr, P.H.2
Oh, S.3
-
14
-
-
0032351557
-
Consumers and their brands: Developing relationship theory in consumer research
-
March
-
Fournier, S. (1998 March). Consumers and their brands: developing relationship theory in consumer research. Journal of Consumer Research, 24, 343-373.
-
(1998)
Journal of Consumer Research
, vol.24
, pp. 343-373
-
-
Fournier, S.1
-
15
-
-
85009633602
-
Determinants of long-term orientation in buyer-seller relationships
-
April
-
Ganesan, S. (1994 April). Determinants of long-term orientation in buyer-seller relationships. Journal of Marketing, 58, 1-19.
-
(1994)
Journal of Marketing
, vol.58
, pp. 1-19
-
-
Ganesan, S.1
-
16
-
-
0033423162
-
The different roles of satisfaction, trust, and commitment in customer relationships
-
April
-
Garbarino, E. and Johnson, M.S. (1999 April). The different roles of satisfaction, trust, and commitment in customer relationships. Journal of Marketing, 63, 70-87.
-
(1999)
Journal of Marketing
, vol.63
, pp. 70-87
-
-
Garbarino, E.1
Johnson, M.S.2
-
17
-
-
0030268636
-
The effects of trust and interdependence on relationship commitment: A trans-atlantic study
-
Geyskens, I., Steenkamp, J-B.E.M., Scheer, L.K. and Kumar, N. (1996). The effects of trust and interdependence on relationship commitment: A trans-atlantic study. International Journal of Research in Marketing, 13, 303-317.
-
(1996)
International Journal of Research in Marketing
, vol.13
, pp. 303-317
-
-
Geyskens, I.1
Steenkamp, J.-B.E.M.2
Scheer, L.K.3
Kumar, N.4
-
18
-
-
0001172764
-
Generalizations about trust in marketing channel relationships using meta-analysis
-
Geyskens, I., Steenkamp, J-B.E.M. and Kumar, N. (1998). Generalizations about trust in marketing channel relationships using meta-analysis. International Journal of Research in Marketing, 15, 223-248.
-
(1998)
International Journal of Research in Marketing
, vol.15
, pp. 223-248
-
-
Geyskens, I.1
Steenkamp, J.-B.E.M.2
Kumar, N.3
-
19
-
-
0032138317
-
Relationship marketing effectiveness: The role of involvement
-
August
-
Gordon, M.E., McKeage, K. and Fox, M.A. (1998 August). Relationship marketing effectiveness: The role of involvement, Psychology and Marketing, 15 (5), 443-459.
-
(1998)
Psychology and Marketing
, vol.15
, Issue.5
, pp. 443-459
-
-
Gordon, M.E.1
McKeage, K.2
Fox, M.A.3
-
20
-
-
0033481637
-
The dark side of long-term relationships in marketing services
-
February
-
Grayson, K. and Ambler, T. (1999 February). The dark side of long-term relationships in marketing services. Journal of Marketing Research, 36, 132-141.
-
(1999)
Journal of Marketing Research
, vol.36
, pp. 132-141
-
-
Grayson, K.1
Ambler, T.2
-
21
-
-
21844506036
-
Relationship marketing: The strategy continuum
-
Grönroos, C. (1995). Relationship marketing: The strategy continuum. Journal of the Academy of Marketing Science, 23 (4), 252-254.
-
(1995)
Journal of the Academy of Marketing Science
, vol.23
, Issue.4
, pp. 252-254
-
-
Grönroos, C.1
-
22
-
-
85107963557
-
The structure of commitment in exchange
-
January
-
Gundlach, G.T., Achrol, R. and Mentzer, J. (1995 January). The structure of commitment in exchange. Journal of Marketing, 59, 78-92.
-
(1995)
Journal of Marketing
, vol.59
, pp. 78-92
-
-
Gundlach, G.T.1
Achrol, R.2
Mentzer, J.3
-
24
-
-
0010773852
-
-
Unpublished paper, marketing department, Pennsylvania State University, University Park
-
Han, S-L. and Wilson, D.T. (1993). Antecedents of buyer commitment to a supplier: A model of structural bonding and social bonding. Unpublished paper, marketing department, Pennsylvania State University, University Park.
-
(1993)
Antecedents of Buyer Commitment to A Supplier: A Model of Structural Bonding and Social Bonding
-
-
Han, S.-L.1
Wilson, D.T.2
-
25
-
-
0002508836
-
The role of dependence balancing in safeguarding transaction-specific assets in conventional channels
-
Heide, J.B. and John, G. (1988). The role of dependence balancing in safeguarding transaction-specific assets in conventional channels. Journal of Marketing, 52, 20-35.
-
(1988)
Journal of Marketing
, vol.52
, pp. 20-35
-
-
Heide, J.B.1
John, G.2
-
26
-
-
21344488882
-
Effects of temporal, affective, and moral commitment of the withdrawal process: An evaluation of eight structural equation models
-
Jaros, S.J., Jermier, J.M., Koehler, J.W. and Sincich, T. (1993). Effects of temporal, affective, and moral commitment of the withdrawal process: An evaluation of eight structural equation models. Academy of Management Journal, 36 (5), 951-995.
-
(1993)
Academy of Management Journal
, vol.36
, Issue.5
, pp. 951-995
-
-
Jaros, S.J.1
Jermier, J.M.2
Koehler, J.W.3
Sincich, T.4
-
28
-
-
0031285856
-
On distributor commitment in industrial channels of distribution: A multicomponent approach
-
Kim, K. and Frazier, G.L. (1997). On distributor commitment in industrial channels of distribution: a multicomponent approach. Psychology and Marketing, 14, 847-877.
-
(1997)
Psychology and Marketing
, vol.14
, pp. 847-877
-
-
Kim, K.1
Frazier, G.L.2
-
29
-
-
84925921371
-
The dyadic trust scale: Toward understanding interpersonal trust in close relationships
-
August
-
Larzelere, R.E. and Huston, T.L. (1980 August). The dyadic trust scale: toward understanding interpersonal trust in close relationships. Journal of Marriage and the Family, 595-604.
-
(1980)
Journal of Marriage and the Family
, pp. 595-604
-
-
Larzelere, R.E.1
Huston, T.L.2
-
32
-
-
11944272672
-
A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment
-
Mathieu, J.E. and Zajac, D.M. (1990). A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psychological Bulletin, 108, 171-194.
-
(1990)
Psychological Bulletin
, vol.108
, pp. 171-194
-
-
Mathieu, J.E.1
Zajac, D.M.2
-
33
-
-
0042495505
-
An integrative model of organizational trust
-
Mayer, R.C., Davis, J.H., and Schoorman, F.D. (1995). An integrative model of organizational trust. Academy of Management Review, 20 (3), 709-734.
-
(1995)
Academy of Management Review
, vol.20
, Issue.3
, pp. 709-734
-
-
Mayer, R.C.1
Davis, J.H.2
Schoorman, F.D.3
-
34
-
-
44949270736
-
A three-component conceptualization of organizational commitment
-
Meyer, J.P. and Allen, J.N. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1, 61-98
-
(1991)
Human Resource Management Review
, vol.1
, pp. 61-98
-
-
Meyer, J.P.1
Allen, J.N.2
-
36
-
-
85009649107
-
Factors affecting trust in market research relationships
-
January
-
Moorman, C., Deshpandé, R., and Zaltman, G. (1993 January). Factors affecting trust in market research relationships. Journal of Marketing, 57, 81-101.
-
(1993)
Journal of Marketing
, vol.57
, pp. 81-101
-
-
Moorman, C.1
Deshpandé, R.2
Zaltman, G.3
-
37
-
-
85009621872
-
The commitment-trust theory of relationship marketing
-
Morgan, R. and Hunt, S. (1994 July). The commitment-trust theory of relationship marketing. Journal of Marketing, 58, 20-38.
-
(1994)
Journal of Marketing
, vol.58
, pp. 20-38
-
-
Morgan, R.1
Hunt, S.2
-
38
-
-
85133005446
-
Exchange relationships in consumer markets?
-
Pels, J. (1999). Exchange relationships in consumer markets? European Journal of Marketing, 33 (1/2), 19-37.
-
(1999)
European Journal of Marketing
, vol.33
, Issue.1-2
, pp. 19-37
-
-
Pels, J.1
-
39
-
-
0001969565
-
Trust in close relationships
-
Rempel, J.K., Holmes, J.G., and Zanna, M.P. (1985). Trust in close relationships. Journal of Personality and Social Psychology, 49 (1), 95-112.
-
(1985)
Journal of Personality and Social Psychology
, vol.49
, Issue.1
, pp. 95-112
-
-
Rempel, J.K.1
Holmes, J.G.2
Zanna, M.P.3
-
40
-
-
0002158760
-
Spring). Toward a synthesized framework of relational commitment: Implications for marketing channel theory and practice
-
Rylander, D., Strutton, D. and Pelton, L.E. (1997 Spring). Toward a synthesized framework of relational commitment: Implications for marketing channel theory and practice. Journal of Marketing Theory and Practice, vol. 14, 58-71.
-
(1997)
Journal of Marketing Theory and Practice
, vol.14
, pp. 58-71
-
-
Rylander, D.1
Strutton, D.2
Pelton, L.E.3
-
41
-
-
3242753566
-
Relationship marketing in consumer markets: Antecedents and consequences
-
Sheth, J. N. and Parvatiyar, A. (1995). Relationship marketing in consumer markets: Antecedents and consequences. Journal of Marketing Science, 23 (4), 255-271.
-
(1995)
Journal of Marketing Science
, vol.23
, Issue.4
, pp. 255-271
-
-
Sheth, J.N.1
Parvatiyar, A.2
-
42
-
-
0001936676
-
Antecedents to buyer-seller collaboration: An analysis from the buyer’s perspective
-
Sriram, V., Krapfel, R. and Spekman, R. (1992). Antecedents to buyer-seller collaboration: An analysis from the buyer’s perspective. Journal of Business Research, 25, 303-320.
-
(1992)
Journal of Business Research
, vol.25
, pp. 303-320
-
-
Sriram, V.1
Krapfel, R.2
Spekman, R.3
-
43
-
-
0032392829
-
Narrative analysis of a marketing relationship: The consumer’s perspective
-
Stern, B.B., Thompson, C.J., and Arnould, E.J. (1998). Narrative analysis of a marketing relationship: The consumer’s perspective. Psychology and Marketing, 15 (3), 195-214.
-
(1998)
Psychology and Marketing
, vol.15
, Issue.3
, pp. 195-214
-
-
Stern, B.B.1
Thompson, C.J.2
Arnould, E.J.3
|