메뉴 건너뛰기




Volumn 37, Issue 1, 2017, Pages 37-55

Making sense of Big Data – can it transform operations management?

Author keywords

Big Data; Business performance; Data analysis; Methodology for operations management; Operational performance

Indexed keywords


EID: 85008418074     PISSN: 01443577     EISSN: 17586593     Source Type: Journal    
DOI: 10.1108/IJOPM-02-2015-0084     Document Type: Article
Times cited : (119)

References (75)
  • 2
    • 84866692693 scopus 로고    scopus 로고
    • Making advanced analytics work for you
    • Barton, D. and Court, D. (2012), “Making advanced analytics work for you”, Harvard Business Review, Vol. 90 No. 10, pp. 78-83.
    • (2012) Harvard Business Review , vol.90 , Issue.10 , pp. 78-83
    • Barton, D.1    Court, D.2
  • 3
    • 85008392395 scopus 로고    scopus 로고
    • Creating competitive advantage using big data
    • Bell, P. (2013), “Creating competitive advantage using big data”, Ivey Business Journal, Vol. 77 No. 3, pp. 4-8.
    • (2013) Ivey Business Journal , vol.77 , Issue.3 , pp. 4-8
    • Bell, P.1
  • 5
    • 84911949587 scopus 로고    scopus 로고
    • A round-table discussion of ‘big’ data in qualitative organizational communication research
    • Bisel, R.S., Barge, J.K., Dougherty, D.S., Lucas, K. and Tracy, S.J. (2014), “A round-table discussion of ‘big’ data in qualitative organizational communication research”, Management Communication Quarterly, Vol. 28 No. 4, pp. 625-649.
    • (2014) Management Communication Quarterly , vol.28 , Issue.4 , pp. 625-649
    • Bisel, R.S.1    Barge, J.K.2    Dougherty, D.S.3    Lucas, K.4    Tracy, S.J.5
  • 6
    • 79953102821 scopus 로고    scopus 로고
    • Twitter mood predicts the stock market
    • Bollen, J., Mao, H. and Zeng, X. (2011), “Twitter mood predicts the stock market”, Journal of Computational Science, Vol. 2 No. 1, pp. 1-8.
    • (2011) Journal of Computational Science , vol.2 , Issue.1 , pp. 1-8
    • Bollen, J.1    Mao, H.2    Zeng, X.3
  • 7
    • 83455179027 scopus 로고    scopus 로고
    • Are you ready for the era of ‘big data’?
    • Brown, B., Chui, M. and Manyika, J. (2011), “Are you ready for the era of ‘big data’?”, McKinsey Quarterly, Vol. 4, pp. 24-35.
    • (2011) McKinsey Quarterly , vol.4 , pp. 24-35
    • Brown, B.1    Chui, M.2    Manyika, J.3
  • 8
    • 85008349435 scopus 로고    scopus 로고
    • March 2015, :, (accessed
    • Browser-update.org (2015), “Homepage statement”, available at: www.linkedin.com/company/6202954?trk=vsrp_companies_cluster_name&trkInfo=VSRPsearchId%3A32485231427721498574%2CVSRPtargetId%3A6202954%2CVSRPcmpt%3Acompanies_cluster (accessed 30 March 2015).
    • (2015) Homepage statement
  • 9
    • 83455203404 scopus 로고    scopus 로고
    • Seizing the potential of ‘big data’
    • Bughin, J., Livingston, J. and Marwaha, S. (2011), “Seizing the potential of ‘big data’”, McKinsey Quarterly, Vol. 4, pp. 103-109.
    • (2011) McKinsey Quarterly , vol.4 , pp. 103-109
    • Bughin, J.1    Livingston, J.2    Marwaha, S.3
  • 10
    • 34249838418 scopus 로고
    • Operations research (or), management science (Ms), systems science, and Russell Ackoff: the development of two paradigms
    • Carvajal, R. (1992), “Operations research (or), management science (Ms), systems science, and Russell Ackoff: the development of two paradigms”, Systems Practice, Vol. 5 No. 3, pp. 291-318.
    • (1992) Systems Practice , vol.5 , Issue.3 , pp. 291-318
    • Carvajal, R.1
  • 11
    • 84929513110 scopus 로고    scopus 로고
    • Insights from hashtag #supplychain and Twitter analytics: considering Twitter and Twitter data for supply chain practice and research
    • Chae, B. (2015), “Insights from hashtag #supplychain and Twitter analytics: considering Twitter and Twitter data for supply chain practice and research”, International Journal of Production Economics, Vol. 165, pp. 247-259.
    • (2015) International Journal of Production Economics , vol.165 , pp. 247-259
    • Chae, B.1
  • 12
    • 84916597404 scopus 로고    scopus 로고
    • Business intelligence and analytics: from big data to big impact
    • Chen, H., Chiang, R.H.L. and Storey, V.C. (2012), “Business intelligence and analytics: from big data to big impact”, MIS Quarterly, Vol. 36 No. 4, pp. 1165-1188.
    • (2012) MIS Quarterly , vol.36 , Issue.4 , pp. 1165-1188
    • Chen, H.1    Chiang, R.H.L.2    Storey, V.C.3
  • 13
    • 84921367045 scopus 로고    scopus 로고
    • Prognostic analysis of defects in manufacturing
    • Chongwatpol, J. and Chan, H.K. (2015), “Prognostic analysis of defects in manufacturing”, Industrial Management & Data Systems, Vol. 115 No. 1, pp. 64-87.
    • (2015) Industrial Management & Data Systems , vol.115 , Issue.1 , pp. 64-87
    • Chongwatpol, J.1    Chan, H.K.2
  • 16
    • 84877771183 scopus 로고    scopus 로고
    • Leveraging the capabilities of service-oriented decision support systems: putting analytics and big data in cloud
    • Demirkan, H. and Delen, D. (2013), “Leveraging the capabilities of service-oriented decision support systems: putting analytics and big data in cloud”, Decision Support Systems, Vol. 55 No. 1, pp. 412-421.
    • (2013) Decision Support Systems , vol.55 , Issue.1 , pp. 412-421
    • Demirkan, H.1    Delen, D.2
  • 19
    • 84868100794 scopus 로고    scopus 로고
    • 12 December 2015, NY Times, :, (accessed
    • Duhigg, C. (2012), How Companies Learn Your Secrets, NY Times, available at: www.nytimes.com/2012/02/19/magazine/shopping-habits.html?pagewanted=1&_r=2&hp& (accessed 12 December 2015).
    • (2012) How Companies Learn Your Secrets
    • Duhigg, C.1
  • 20
    • 0037607733 scopus 로고    scopus 로고
    • Building theories from case study research
    • Huberman, A.M. and Miles, M.B (Eds), Sage Publications, Thousand Oaks, CA and London
    • Eisenhardt, K.M. (2002), “Building theories from case study research”, in Huberman, A.M. and Miles, M.B. (Eds), The Qualitative Researcher’s Companion, Sage Publications, Thousand Oaks, CA and London, pp. 5-35.
    • (2002) The Qualitative Researcher’s Companion , pp. 5-35
    • Eisenhardt, K.M.1
  • 22
    • 84907993905 scopus 로고    scopus 로고
    • Supply chain game changers – mega, nano, and virtual trends – and forces that impede supply chain design (i.e. building a winning team)
    • Fawcett, S.E. and Waller, M.A. (2014), “Supply chain game changers – mega, nano, and virtual trends – and forces that impede supply chain design (i.e. building a winning team)”, Journal of Business Logistics, Vol. 35 No. 3, pp. 157-164.
    • (2014) Journal of Business Logistics , vol.35 , Issue.3 , pp. 157-164
    • Fawcett, S.E.1    Waller, M.A.2
  • 23
    • 84860519166 scopus 로고    scopus 로고
    • Interactions with big data analytics
    • Fisher, D., DeLine, R., Czerwinski, M. and Drucker, S. (2012), “Interactions with big data analytics”, Interactions, Vol. 19 No. 3, pp. 50-59.
    • (2012) Interactions , vol.19 , Issue.3 , pp. 50-59
    • Fisher, D.1    DeLine, R.2    Czerwinski, M.3    Drucker, S.4
  • 24
    • 84929509763 scopus 로고    scopus 로고
    • How ‘big data’ can make big impact: findings from a systematic review and a longitudinal case study
    • Fosso Wamba, S., Akter, S., Edwards, A., Chopin, G. and Gnanzou, D. (2015), “How ‘big data’ can make big impact: findings from a systematic review and a longitudinal case study”, International Journal of Production Economics, Vol. 165, July, pp. 234-246.
    • (2015) International Journal of Production Economics , vol.165 , Issue.July , pp. 234-246
    • Fosso Wamba, S.1    Akter, S.2    Edwards, A.3    Chopin, G.4    Gnanzou, D.5
  • 25
    • 84919389514 scopus 로고    scopus 로고
    • Beyond the hype: big data concepts, methods, and analytics
    • Gandomi, A. and Haider, M. (2015), “Beyond the hype: big data concepts, methods, and analytics”, International Journal of Information Management, Vol. 35 No. 2, pp. 137-144.
    • (2015) International Journal of Information Management , vol.35 , Issue.2 , pp. 137-144
    • Gandomi, A.1    Haider, M.2
  • 31
    • 84939804104 scopus 로고    scopus 로고
    • Which problems to solve? Attention allocation and online knowledge sharing in organizations
    • Haas, M.R., Criscuolo, P. and George, G. (2014), “Which problems to solve? Attention allocation and online knowledge sharing in organizations”, Academy of Management Journal, Vol. 58 No. 3, pp. 680-711.
    • (2014) Academy of Management Journal , vol.58 , Issue.3 , pp. 680-711
    • Haas, M.R.1    Criscuolo, P.2    George, G.3
  • 33
    • 84901705764 scopus 로고    scopus 로고
    • Data quality for data science, predictive analytics, and big data in supply chain management: an introduction to the problem and suggestions for research and applications
    • Hazen, B.T., Boone, C.A., Ezell, J.D. and Jones-Farmer, L.A. (2014), “Data quality for data science, predictive analytics, and big data in supply chain management: an introduction to the problem and suggestions for research and applications”, International Journal of Production Economics, Vol. 154, pp. 72-80.
    • (2014) International Journal of Production Economics , vol.154 , pp. 72-80
    • Hazen, B.T.1    Boone, C.A.2    Ezell, J.D.3    Jones-Farmer, L.A.4
  • 36
    • 84920653277 scopus 로고    scopus 로고
    • Measuring the benefits of ERP on supply management maturity model: a ‘big data’ method
    • Huang, Y.-Y. and Handfield, R.B. (2015), “Measuring the benefits of ERP on supply management maturity model: a ‘big data’ method”, International Journal of Operations & Production Management, Vol. 35 No. 1, pp. 2-25.
    • (2015) International Journal of Operations & Production Management , vol.35 , Issue.1 , pp. 2-25
    • Huang, Y.-Y.1    Handfield, R.B.2
  • 39
    • 84902254320 scopus 로고    scopus 로고
    • Data, Dikw, big data and data science
    • Jifa, G. and Lingling, Z. (2014), “Data, Dikw, big data and data science”, Procedia Computer Science, Vol. 31, pp. 814-821.
    • (2014) Procedia Computer Science , vol.31 , pp. 814-821
    • Jifa, G.1    Lingling, Z.2
  • 41
    • 84876797935 scopus 로고
    • Technology and history: ‘Kranzberg’s Laws’
    • Kranzberg, M. (1986), “Technology and history: ‘Kranzberg’s Laws’”, Technology and Culture, Vol. 27 No. 3, pp. 544-560.
    • (1986) Technology and Culture , vol.27 , Issue.3 , pp. 544-560
    • Kranzberg, M.1
  • 42
    • 84965135070 scopus 로고    scopus 로고
    • March, Application Delivery Strategies, 4, :, (accessed
    • Laney, D. (2001), “3D data management: controlling data volume, velocity and variety”, Application Delivery Strategies, 4, available at: http://blogs.gartner.com/doug-laney/files/2012/01/ad949-3D-Data-Management-Controlling-Data-Volume-Velocity-and-Variety.pdf (accessed 19 March).
    • (2001) 3D data management: controlling data volume, velocity and variety
    • Laney, D.1
  • 43
    • 84896056107 scopus 로고    scopus 로고
    • The parable of Google flu: traps in big data analysis
    • Lazer, D., Kennedy, R., King, G. and Vespignani, A. (2014), “The parable of Google flu: traps in big data analysis”, Science, Vol. 343 No. 6176, pp. 1203-1205.
    • (2014) Science , vol.343 , Issue.6176 , pp. 1203-1205
    • Lazer, D.1    Kennedy, R.2    King, G.3    Vespignani, A.4
  • 45
    • 84941359900 scopus 로고    scopus 로고
    • A scientific workflow management system architecture and its scheduling based on cloud service platform for manufacturing big data analytics
    • Li, X., Song, J. and Huang, B. (2016), “A scientific workflow management system architecture and its scheduling based on cloud service platform for manufacturing big data analytics”, The International Journal of Advanced Manufacturing Technology, Vol. 84 No. 1, pp. 119-131.
    • (2016) The International Journal of Advanced Manufacturing Technology , vol.84 , Issue.1 , pp. 119-131
    • Li, X.1    Song, J.2    Huang, B.3
  • 46
    • 69249228212 scopus 로고    scopus 로고
    • Understanding data, information, knowledge and their inter-relationships
    • Liew, P. (2007), “Understanding data, information, knowledge and their inter-relationships”, Journal of Knowledge Management Practice, Vol. 8 No. 2, available at: www.tlainc.com/jkmpv8n207.htm
    • (2007) Journal of Knowledge Management Practice , vol.8 , Issue.2
    • Liew, P.1
  • 47
    • 70350444323 scopus 로고    scopus 로고
    • Smart factory – a step towards the next generation of manufacturing
    • Mitsuishi, M., Ueda, K. and Kimura, F., and (Eds), Springer, London
    • Lucke, D., Constantinescu, C. and Westkämper, E. (2008), “Smart factory – a step towards the next generation of manufacturing”, in Mitsuishi, M., Ueda, K. and Kimura, F. (Eds), Manufacturing Systems and Technologies for the New Frontier, Springer, London, pp. 115-118.
    • (2008) Manufacturing Systems and Technologies for the New Frontier , pp. 115-118
    • Lucke, D.1    Constantinescu, C.2    Westkämper, E.3
  • 48
    • 84922404296 scopus 로고    scopus 로고
    • Focus: big data, little questions?
    • Lury, C. (2013), “Focus: big data, little questions?”, Discover Society, Vol. 1, pp. 1-6.
    • (2013) Discover Society , vol.1 , pp. 1-6
    • Lury, C.1
  • 49
    • 84871857828 scopus 로고    scopus 로고
    • Big data: the management revolution (cover story)
    • McAfee, A. and Brynjolfsson, E. (2012), “Big data: the management revolution (cover story)”, Harvard Business Review, Vol. 90 No. 10, pp. 60-68.
    • (2012) Harvard Business Review , vol.90 , Issue.10 , pp. 60-68
    • McAfee, A.1    Brynjolfsson, E.2
  • 50
    • 0027654507 scopus 로고
    • Conducting case study research in operations management
    • McCutcheon, D.M. and Meredith, J.R. (1993), “Conducting case study research in operations management”, Journal of Operations Management, Vol. 11 No. 3, pp. 239-256.
    • (1993) Journal of Operations Management , vol.11 , Issue.3 , pp. 239-256
    • McCutcheon, D.M.1    Meredith, J.R.2
  • 51
    • 84894118529 scopus 로고    scopus 로고
    • Doing research on ‘management fashions’: methodological challenges and opportunities
    • Madsen, D.Ø. and Stenheim, T. (2013), “Doing research on ‘management fashions’: methodological challenges and opportunities”, Problems and Perspectives in Management, Vol. 11 No. 4, pp. 68-76.
    • (2013) Problems and Perspectives in Management , vol.11 , Issue.4 , pp. 68-76
    • Madsen, D.Ø.1    Stenheim, T.2
  • 54
    • 85008422226 scopus 로고    scopus 로고
    • Collaborative approaches needed to close the big data skills gap
    • Miller, S. (2014), “Collaborative approaches needed to close the big data skills gap”, Journal of Organization Design, Vol. 3 No. 1, pp. 26-30.
    • (2014) Journal of Organization Design , vol.3 , Issue.1 , pp. 26-30
    • Miller, S.1
  • 55
    • 0000793139 scopus 로고
    • Cramming more components onto integrated circuits
    • Moore, G.E. (1965), “Cramming more components onto integrated circuits”, Electronics, Vol. 38 No. 8, pp. 114-117.
    • (1965) Electronics , vol.38 , Issue.8 , pp. 114-117
    • Moore, G.E.1
  • 56
    • 46349099541 scopus 로고    scopus 로고
    • Lean, Six Sigma and lean sigma: fads or real process improvement methods?
    • Näslund, D. (2008), “Lean, Six Sigma and lean sigma: fads or real process improvement methods?”, Business Process Management Journal, Vol. 14 No. 3, pp. 269-287.
    • (2008) Business Process Management Journal , vol.14 , Issue.3 , pp. 269-287
    • Näslund, D.1
  • 58
    • 85150785065 scopus 로고    scopus 로고
    • ‘Big data’, the ‘internet of things’ and the ‘internet of signs’
    • O’Leary, D.E. (2013), “‘Big data’, the ‘internet of things’ and the ‘internet of signs’”, Intelligent Systems in Accounting, Finance and Management, Vol. 20 No. 1, pp. 53-65.
    • (2013) Intelligent Systems in Accounting, Finance and Management , vol.20 , Issue.1 , pp. 53-65
    • O’Leary, D.E.1
  • 60
    • 51849113865 scopus 로고    scopus 로고
    • Towards more relevance-oriented data mining research
    • Pechenizkiy, M., Puuronen, S. and Tsymbal, A. (2008), “Towards more relevance-oriented data mining research”, Intelligent Data Analysis, Vol. 12 No. 2, pp. 237-249.
    • (2008) Intelligent Data Analysis , vol.12 , Issue.2 , pp. 237-249
    • Pechenizkiy, M.1    Puuronen, S.2    Tsymbal, A.3
  • 61
    • 85008404354 scopus 로고    scopus 로고
    • January 2015, :, (accessed
    • Philipson, A. (2014), “GCHQ employs more than 100 dyslexic and dyspraxic spies”, available at: www.telegraph.co.uk/education/educationnews/11111584/GCHQ-employs-more-than-100-dyslexic-and-dyspraxic-spies.html (accessed 19 January 2015).
    • (2014) GCHQ employs more than 100 dyslexic and dyspraxic spies
    • Philipson, A.1
  • 62
    • 84891694030 scopus 로고    scopus 로고
    • Harvesting external data: the potential of digital data streams
    • Piccoli, G. and Pigni, F. (2013), “Harvesting external data: the potential of digital data streams”, MIS Quarterly Executive, Vol. 12 No. 1, pp. 53-64.
    • (2013) MIS Quarterly Executive , vol.12 , Issue.1 , pp. 53-64
    • Piccoli, G.1    Pigni, F.2
  • 63
    • 84908338932 scopus 로고    scopus 로고
    • How smart, connected products are transforming competition
    • Porter, M.E. and Heppelmann, J.E. (2014), “How smart, connected products are transforming competition”, Harvard Business Review, Vol. 92 No. 11, pp. 64-88.
    • (2014) Harvard Business Review , vol.92 , Issue.11 , pp. 64-88
    • Porter, M.E.1    Heppelmann, J.E.2
  • 64
    • 51849127506 scopus 로고    scopus 로고
    • Formal structures for data mining, knowledge discovery and communication in a knowledge management environment
    • Rennolls, K. and Al-Shawabkeh, A. (2008), “Formal structures for data mining, knowledge discovery and communication in a knowledge management environment”, Intelligent Data Analysis, Vol. 12 No. 2, pp. 147-163.
    • (2008) Intelligent Data Analysis , vol.12 , Issue.2 , pp. 147-163
    • Rennolls, K.1    Al-Shawabkeh, A.2
  • 65
    • 33947173628 scopus 로고    scopus 로고
    • The wisdom hierarchy: representations of the DIKW hierarchy
    • Rowley, J. (2007), “The wisdom hierarchy: representations of the DIKW hierarchy”, Journal of Information Science, Vol. 33 No. 2, pp. 163-180.
    • (2007) Journal of Information Science , vol.33 , Issue.2 , pp. 163-180
    • Rowley, J.1
  • 66
    • 53449102906 scopus 로고    scopus 로고
    • Decision making with the analytic hierarchy process
    • Saaty, T.L. (2008), “Decision making with the analytic hierarchy process”, International Journal of Services Sciences, Vol. 1 No. 1, pp. 83-98.
    • (2008) International Journal of Services Sciences , vol.1 , Issue.1 , pp. 83-98
    • Saaty, T.L.1
  • 68
    • 80052595699 scopus 로고    scopus 로고
    • Social media and the organization of collective action: using Twitter to explore the ecologies of two climate change protests
    • Segerberg, A. and Bennett, W.L. (2011), “Social media and the organization of collective action: using Twitter to explore the ecologies of two climate change protests”, The Communication Review, Vol. 14 No. 3, pp. 197-215.
    • (2011) The Communication Review , vol.14 , Issue.3 , pp. 197-215
    • Segerberg, A.1    Bennett, W.L.2
  • 69
    • 0345388212 scopus 로고
    • Information interaction design a unified field theory of design
    • Jacobson, R (Ed.), p., MIT Press
    • Shedroff, N. (1994), “Information interaction design a unified field theory of design”, in Jacobson, R. (Ed.), Information Design, MIT Press, p. 373.
    • (1994) Information Design , pp. 373
    • Shedroff, N.1
  • 70
    • 84904495733 scopus 로고    scopus 로고
    • The promise of big data: new methods for sociological analysis
    • Tinati, R., Halford, S. and Carr, L. (2014), “The promise of big data: new methods for sociological analysis”, Sociology, Vol. 48 No. 4, pp. 663-681.
    • (2014) Sociology , vol.48 , Issue.4 , pp. 663-681
    • Tinati, R.1    Halford, S.2    Carr, L.3
  • 72
    • 3542993802 scopus 로고
    • Differential pricing and treatment by new-car salesmen: the effect of the prospect’s race, sex, and dress
    • Wise, G.L. (1974), “Differential pricing and treatment by new-car salesmen: the effect of the prospect’s race, sex, and dress”, Journal of Business, Vol. 47 No. 2, pp. 218-230.
    • (1974) Journal of Business , vol.47 , Issue.2 , pp. 218-230
    • Wise, G.L.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.