Measuring the benefits of erp on supply management maturity model: A “big data” method

International Journal of Operations and Production Management

Volumn 35, Issue 1, 2015, Pages 2-25

  Huang, Yung Yun ^a   Handfield, Robert B ^b  

^a North Carolina State University   (United States)

^b NORTH CAROLINA STATE UNIVERSITY   (United States)

Author keywords

Buyer supplier relationships; Information management; Procurement

Indexed keywords

EID: 84920653277     PISSN: 01443577     EISSN: None     Source Type: Journal    
DOI: 10.1108/IJOPM-07-2013-0341     Document Type: Article

References (47)

1. Akkermans, H.A., Bogerd, P., Yücesan, E. and van Wassenhove, L.N. (2003), “The impact of ERP on supply chain management: exploratory findings from a European Delphi study”, European Journal of Operational Research, Vol. 146 No. 2, pp. 284-301.
2. Bendoly, E., Rosenzeig, E. and Stratman, J. (2007), “Performance metric portfolios: a framework and empirical analysis”, Production and Operations Management, Vol. 16 No. 2, pp. 257-276.
3. Bendoly, E., Bachrach, D., Wang, H. and Zhang, S. (2006), “ERP in the minds of supervisors: joint roles of task interdependence and cultural norms”, International Journal of Operations and Production Management, Vol. 26 No. 5, pp. 558-578.
4. Bingi, P., Sharma, M.K. and Godla, J. (1999), “Critical issues affecting an ERP implementation”, Information Systems Management, Vol. 16 No. 3, p. 7-15.
5. Boubekri, N. (2001), “Technology enablers for supply chain management”, Integrated Manufacturing Systems, Vol. 12 No. 6, pp. 394-399.
6. Chopra, S. and Meindl, P. (2007), Supply Chain Management: Strategy, Planning, and Operation, Pearson Prentice Hall, Upper Saddle River, NJ.
7. Davenport, T.H. (1998), “Putting the enterprise into the enterprise system”, Harvard Business Review, Vol. 76 No. 4, pp. 121-131.
8. Davenport, T.H. and Brooks, J.D. (2004), “Enterprise systems and the supply chain”, Journal of Enterprise Information Management, Vol. 17 No. 1, pp. 8-19.
9. Fawcett, S.E., Wallin, C., Allred, C., Fawceet, A.M. and Magnan, G.M. (2011), “Information technology as an enabler of supply chain collaboration: a dynamic-capabilities perspective”, Journal of Supply Chain Management, Vol. 47 No. 1, pp. 38-59.
10. Forslund, H. and Jonsson, P. (2010), “Selection, implementation and use of ERP systems for supply chain performance management”, Industrial Management & Data Systems, Vol. 110 No. 8, pp. 1159-1175.
11. Gupta, A. and Handfield, R. (2011), “Creating a global supply chain strategy: application of the supply chain maturitymodel”, in Keillor, B.D. (Ed.) International Business in the 21st Centure, Vol. 3, Santa Barbara, CA, pp. 219-244.
12. Hair, J.F., Anderson, R.E., Tatham, R.L. and Black, W.C. (1998), Multivariate Data Analysis, 5th ed., Prentice-Hall, Upper Saddle River, NJ.
13. Handfield, R.B. (2006), Supply Market Intelligence, Auerbach Publications, New York, NY.
14. Handfield, R. (2007), Supply Market Intelligence, Auerbach Publications.
15. Handfield, R.B., Monczka, R.M., Giunipero, L.C. and Patterson, J.L. (2009), Sourcing and Supply Chain Management, South-Western, Cengage Learning, Mason, OH.
16. HassabElnaby, H.R., Hwang, W., and Mark, A.V. (2012), “The impact of ERP implementation on organizational capabilities and firm performance”, Benchmarking: An International Journal, Vol. 19, Nos 4/5, pp. 618-633.
17. Hayes, D.C., Hunton, J.E. and Reck, J.L. (2001), “Market reaction to ERP implementation announcements”, Journal of Information Systems, Vol. 15 No. 1, pp. 3-18.
18. Hedman, J. and Borell, A. (2004), “Narratives in ERP systems evaluation”, Journal of Enterprise Information Management, Vol. 17 No. 4, p. 283.
19. Hendricks, K.B., Singhal, V.R. and Stratman, J.K. (2006), “The impact of enterprise systems on corporate performance: a study of ERP, SCM, and CRM system implementations”, Journal of Operations Management, Vol. 25 No. 1, pp. 65-82.
20. Hitt, L.M., Wu, D.J. and Zhou, X. (2002), “Investment in enterprise resources planning”, Journal of Management Information Systems, Vol. 19 No. 1, pp. 71-98.
21. Huang, M.H., Wang, J.C., Yu, S. and Chiu, C.C. (2004), “Value-added ERP information into information goods: an economic analysis”, Industrial Management & Data Systems, Vol. 104 No. 8, pp. 689-697.
22. Hunton, J.E., Lippincott, B. and Reck, J.L. (2003), “Enterprise resource planning systems: comparing firm performance of adopters and nonadopters”, International Journal of Accounting Information Systems, Vol. 4 No. 3, pp. 165-184.
23. Hwang, W. and Min, H. (2013), “Accessing the impact of ERP on supplier performance”, Industrial Management & Data Systems, Vol. 113 No. 7, pp. 1025-1047.
24. Jacobs, F.R. and Weston, F.C. (2006), “Enterprise resource planning (ERP)-a brief history”, Journal of Operations Management, Vol. 25 No. 2, pp. 357-363.
25. Kashyap, A. (2011), “Impact of ERP implementation on supply chain management”, International Journal of Computer Applications in Engineering Sciences, Vol. 1 No. 4, pp. 474-479.
26. Kim, Y., Lee, Z. and Gosain, S. (2005), “Impediments to successful ERP implementation process”, Business Process Management Journal, Vol. 11 No. 2, pp. 158-170.
27. Kumar, K. and Hillegersberg, J.V. (2000), “ERP experiences and evolution”, Association for Computing Machinery. Communications of the ACM, Vol. 43 No. 4, pp. 22-26.
28. Lee, H. and Whang, S. (2000), “Information sharing in a supply chain”, International Journal of Technology Management, Vol. 20 No. 3, pp. 373-387.
29. Lockamy, A. and McCormack, K. (2004), “The development of a supply chain management process maturity model using the concepts of business process orientation”, Supply Chain Management, Vol. 9 No. 3, pp. 272-278.
30. McAfee, A. (2002), “The impact of enterprise information technology adoption on operational performance: an empirical investigation”, Production and Operations Management, Vol. 11 No. 1, pp. 33-53.
31. McCormack, K., Johnson, W.C. and Walker, W.T. (2003), Supply Chain Networks and Business Process Orientation: Advanced Strategies and Best Practices, St Lucie Press
32. Boca Raton, FL. McKinsey (2011), Report: Big Data: The Next Frontier for Innovation, Competition & Productivity, Mckinsey & Company, New York, NY.
33. Mabert, V.A., Soni, A.K. and Venkataramanan, M.A. (2000), “Enterprise resource planning survey of US manufacturing firms”, Production & Inventory Management Journal, Vol. 41 No. 20, pp. 52-58.
34. Mefford, R.N. (2009), “Increasing productivity in global firms: the CEO challenge”, Journal of International Management, Vol. 15 No. 3, pp. 262-272.
35. META Group (2004), Market Research: The State of ERP Services (Executive Summary), META Group Inc., Stamford, CT.
36. Monczka, R., Handfield, R., Giunipero, L. and Patterson, J. (2011), Purchasing and Supply Chain Management, 5th ed., Southwestern Publishing, College Division, Cincinnati, OH.
37. Narasimhan, R., Nair, A., Griffith, D., Aribjorn, J. and Bendoly, E. (2009), “Lock-in situations in supply chains: a social exchange theoretic study of sourcing arrangements in buyer – supplier relationships”, Journal of Operations Management, Vol. 27, pp. 374-389.
38. Nicolaou, A.I. (2004), “Firm performance effects in relation to the implementation and use of enterprise resource planning systems”, Journal of Information Systems, Vol. 18 No. 2, pp. 79-105.
39. Nicolaou, A.I. and Bhattacharya, S. (2006), “Organizational performance effects of ERP systems usage: the impact of post-implementation changes”, International Journal of Accounting Information Systems, Vol. 7 No. 1, pp. 18-35.
40. Panorama Consulting Group (2013), ERP Report, Panorama Consulting Group, Centennial, CO.
41. Poston, R. and Grabski, S. (2001), “Financial impacts of enterprise resource planning implementations”, Financial Impacts of Enterprise Resource Planning Implementations, Vol. 2 No. 4, pp. 271-294.
42. Shang, S. and Seddon, P.B. (2000), “A comprehensive framework for classifying the benefits of ERP systems”, AMCIS 2000 Proceedings, Long Beach, CA, August 10-13, pp. 1005-1014.
43. Stratman, J.K. and Roth, A.V. (2002), “Enterprise resource planning (ERP) competence constructs: two-stage multi-item scale development and validation”, Decision Sciences, Vol. 33 No. 4, pp. 601-628.
44. Su, Y. and Yang, C. (2010), “A structural equation model for analysing the impact of ERP on SCM”, Expert Systems with Applications, Vol. 37 No. 1, pp. 456-469.
45. Vollmann, T.E. (2005), Manufacturing Planning and Control Systems for Supply Chain Management, McGraw-Hill, New York, NY.
46. Wieder, B., Booth, P., Matolcsy, Z.P. and Ossimitz, M.L. (2006), “The impact of ERP systems on firm and business process performance”, Journal of Enterprise Information Management, Vol. 19 No. 1, pp. 13-29.
47. Yu, Z., Yan, H. and Cheng, T.C.E. (2001), “Benefits of information sharing with supply chain partnerships”, Industrial Management & Data Systems, Vol. 101 No. 3, pp. 114-121.