The influence of mass communication and time on satisfaction and loyalty

Journal of Services Marketing

Volumn 17, Issue 6, 2003, Pages 589-608

  Bendall Lyon, Dawn ^a   Powers, Thomas L ^b  

^a UNIVERSITY OF MONTEVALLO   (United States)

^b UNIVERSITY OF ALABAMA AT BIRMINGHAM   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84986177820     PISSN: 08876045     EISSN: None     Source Type: Journal    
DOI: 10.1108/08876040310495627     Document Type: Review

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