메뉴 건너뛰기




Volumn 1, Issue 3, 2007, Pages 146-160

Multi-channel communication and consumer choice in the household furniture buying process

Author keywords

Communication processes; Consumer behaviour; Furniture; Household products; United States of America

Indexed keywords


EID: 84986067750     PISSN: 17505933     EISSN: None     Source Type: Journal    
DOI: 10.1108/17505930710779324     Document Type: Article
Times cited : (29)

References (25)
  • 1
    • 84920845977 scopus 로고    scopus 로고
    • Multi-channel retail benchmarkreport
    • available at: www.aberdeen.com/summary/report/benchmark/RA_Multichannel_PR_2500.asp.
    • Aberdeen Group (2005) “Multi-channel retail benchmarkreport”, available at: www.aberdeen.com/summary/report/benchmark/RA_Multichannel_PR_2500.asp.
    • (2005)
  • 2
    • 84986160233 scopus 로고    scopus 로고
    • Web impacts furniture buying habits
    • December
    • Anderson, K. (2005a), “Web impacts furniture buying habits”, Furniture Today, December, pp. 14-18.
    • (2005) Furniture Today , pp. 14-18
    • Anderson, K.1
  • 3
    • 84986043206 scopus 로고    scopus 로고
    • Web2Store shoppers present growing opportunity
    • July
    • Anderson, K. (2005b), “Web2Store shoppers present growing opportunity”, Furniture Today, July, pp. 32-6.
    • (2005) Furniture Today , pp. 32-36
    • Anderson, K.1
  • 5
    • 84986156122 scopus 로고    scopus 로고
    • Modelling consumer choice of distribution channel: an illustration from financial services
    • Black, N.J., Lockett, A., Ennew, C., Winklhofer, H. and McKechnie, S. (2002), “Modelling consumer choice of distribution channel: an illustration from financial services”, International Journal of Bank Marketing, Vol. 20 No. 4, pp. 161-73.
    • (2002) International Journal of Bank Marketing , vol.20 , Issue.4 , pp. 161-173
    • Black, N.J.1    Lockett, A.2    Ennew, C.3    Winklhofer, H.4    McKechnie, S.5
  • 8
    • 29144462507 scopus 로고    scopus 로고
    • Predicting and explaining patronage behavior toward web and traditional stores using neural networks: a comparative analysis with logistic regression
    • Chiang, W.K., Zhang, D. and Zhou, L. (2004), “Predicting and explaining patronage behavior toward web and traditional stores using neural networks: a comparative analysis with logistic regression”, Decision Support Systems, Vol. 41, pp. 514-31.
    • (2004) Decision Support Systems , vol.41 , pp. 514-531
    • Chiang, W.K.1    Zhang, D.2    Zhou, L.3
  • 10
    • 84986169584 scopus 로고    scopus 로고
    • available at: http://search.bnet.com/search/dma+2005+ multichannel+marketing+report.html?.
    • Direct Marketing Association/Winterberry Group (2005), The DMA 2005 Multi-Channel Marketing Report, available at: http://search.bnet.com/search/dma+2005+ multichannel+marketing+report.html?.
    • (2005) The DMA 2005 Multi-Channel Marketing Report
  • 11
    • 58849131848 scopus 로고    scopus 로고
    • Meeting multichannel consumer demands: a roadmap for implementing a customercentric model for retail marketing
    • Fanelli, M., Hayes, J. and Schumacher, A. (2006), “Meeting multichannel consumer demands: a roadmap for implementing a customercentric model for retail marketing”, White Paper, Vol. 4 No. 6.
    • (2006) White Paper , vol.4 , Issue.6
    • Fanelli, M.1    Hayes, J.2    Schumacher, A.3
  • 12
    • 4544220415 scopus 로고    scopus 로고
    • Risk profile and consumer shopping behavior in electronic and traditional channels
    • Gupta, A., Su, B. and Walter, Z. (2003), “Risk profile and consumer shopping behavior in electronic and traditional channels”, Decision Support Systems, Vol. 38, pp. 347-67.
    • (2003) Decision Support Systems , vol.38 , pp. 347-367
    • Gupta, A.1    Su, B.2    Walter, Z.3
  • 13
    • 84986061657 scopus 로고    scopus 로고
    • Mass customization for the wood furniture industry: current situation and perception by furniture manufacturers
    • Forintek Canada Corp. Report No. 685-4502, Forintek Canada Corp., Vancouver
    • Lihra, T., Buehlmann, U. and Beauregard, R. (2006), “Mass customization for the wood furniture industry: current situation and perception by furniture manufacturers”, Forintek Canada Corp. Report No. 685-4502, Forintek Canada Corp., Vancouver, p. 21.
    • (2006) , pp. 21
    • Lihra, T.1    Buehlmann, U.2    Beauregard, R.3
  • 15
    • 0036257861 scopus 로고    scopus 로고
    • The effect of dynamic retail experiences on experimental perceptions of value: an internet and catalogue comparison
    • Mathwick, C., Malhotra, N.K. and Rigdon, E. (2002), “The effect of dynamic retail experiences on experimental perceptions of value: an internet and catalogue comparison”, Journal of Retailing, Vol. 78, pp. 51-60.
    • (2002) Journal of Retailing , vol.78 , pp. 51-60
    • Mathwick, C.1    Malhotra, N.K.2    Rigdon, E.3
  • 16
    • 2842595477 scopus 로고
    • The US wood furniture industry: a profile of products and channels of distribution
    • Meyer, C., Michael, J.H. and Sinclair, S.A. (1992), “The US wood furniture industry: a profile of products and channels of distribution”, Forest Products Journal, Vol. 42 No. 3, pp. 65-70.
    • (1992) Forest Products Journal , vol.42 , Issue.3 , pp. 65-70
    • Meyer, C.1    Michael, J.H.2    Sinclair, S.A.3
  • 17
    • 0001272559 scopus 로고
    • A model of consumer information search behavior for new automobiles
    • Punj, G.N. and Staelin, R. (1993), “A model of consumer information search behavior for new automobiles”, Journal of Consumer Research, Vol. 9 No. 4, pp. 366-400.
    • (1993) Journal of Consumer Research , vol.9 , Issue.4 , pp. 366-400
    • Punj, G.N.1    Staelin, R.2
  • 19
    • 0442318879 scopus 로고    scopus 로고
    • Multi-channel shopping: understanding what drives channel choice
    • Schoenbachler, D.D. and Gordon, G.L. (2002), “Multi-channel shopping: understanding what drives channel choice”, Journal of Consumer Marketing, Vol. 19 No. 1, pp. 42-53.
    • (2002) Journal of Consumer Marketing , vol.19 , Issue.1 , pp. 42-53
    • Schoenbachler, D.D.1    Gordon, G.L.2
  • 21
    • 84986160600 scopus 로고    scopus 로고
    • One experience: optimizing customer experience channel planning process
    • paper presented at Keynote presentation at the 3rd Interdisciplinary World Congress on Mass Customization and Personalization. Hong Kong, September 18-21
    • Suominen, J. (2005), “One experience: optimizing customer experience channel planning process”, paper presented at Keynote presentation at the 3rd Interdisciplinary World Congress on Mass Customization and Personalization. Hong Kong, September 18-21, p. 49.
    • (2005) , pp. 49
    • Suominen, J.1
  • 23
    • 70349613538 scopus 로고    scopus 로고
    • Statistics for industry groups and industries. Annual survey of manufacturers
    • Report No. M04(AS)-1, US Census Bureau, Hagerstown, MD
    • US Census Bureau (2005), “Statistics for industry groups and industries. Annual survey of manufacturers”, Report No. M04(AS)-1, US Census Bureau, Hagerstown, MD, p. 155.
    • (2005) , pp. 155
  • 24
    • 33846077599 scopus 로고    scopus 로고
    • Consumers, channels and communication: online and offline communication in service consumption
    • Van Dijk, G., Minocha, S. and Laing, A. (2007), “Consumers, channels and communication: online and offline communication in service consumption”, Interacting with Computers, Vol. 19 No. 1, pp. 7-19.
    • (2007) Interacting with Computers , vol.19 , Issue.1 , pp. 7-19
    • Van Dijk, G.1    Minocha, S.2    Laing, A.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.