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Volumn 11, Issue 2, 2016, Pages 446-462

The effects of service quality on student loyalty: the mediating role of student satisfaction

Author keywords

Mediation effect; Service quality; Student loyalty; Student satisfaction

Indexed keywords


EID: 84977634637     PISSN: 17465664     EISSN: 17465672     Source Type: Journal    
DOI: 10.1108/JM2-04-2014-0031     Document Type: Article
Times cited : (106)

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