Practical intelligence, emotional intelligence, and social intelligence

Handbook of Employee Selection

Volumn , Issue , 2010, Pages 339-359

  Lievens, Filip ^a   Chan, David ^b  

^a GHENT UNIVERSITY   (Belgium)

^b SINGAPORE MANAGEMENT UNIVERSITY   (Singapore)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84960280326     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.4324/9780203809808     Document Type: Chapter

References (122)

1. Amelang, M., & Steinmayr, R. (2006). Is there a validity increment for tests of emotional intelligence in explaining the variance of performance criteria? Intelligence, 34, 459-468.
2. Arthur, W., Day, E. A., Mc Nelly, T. L., & Edens, P. S. (2003). A meta-analysis of the criterion-related validity of assessment center dimensions. Personnel Psychology, 56, 125-154.
3. Arthur, W., & Villado, A. (2008). The importance of distinguishing between constructs and methods when comparing predictors in personnel selection research and practice. Journal of Applied Psychology, 93, 435-442.
4. Austin, E. J., & Saklofske, D. H. (2005). Far too many intelligences? On the communalities and differences between social, practical, and emotional intelligences. In R. Schulze & R. D. Roberts (Eds.), Emotional intelligence—An international handbook (pp. 107-128). Cambridge, MA: Hogrefe & Huber.
5. Barchard, K. A. (2003). Does emotional intelligence assist in the prediction of academic success? Educational and Psychological Measurement, 63, 840-858.
6. Bar-On, R. (1997). Bar-On emotional quotient inventory: a measure of emotional intelligence: Toronto, Ontario: Multi-Health Systems.
7. Barrick, M. R., Parks, L., & Mount, M. K. (2005). Self-monitoring as a moderator of the relationships between personality traits and performance. Personnel Psychology, 58, 745-767.
8. Beaupré, M. G., Cheung, N., & Hess, U. (2000). The Montreal Set of Facial Displays of Emotion (Slides). Available from Ursula Hess, Department of Psychology, University of Quebec at Montreal, P.O. Box 8888, Station“Centre-ville,” Montreal, Quebec H3C 3P8.
9. Bedwell, S., & Chuah, S. C. (2007, April). Video-based assessment of emotion perception: toward high fidelity. Paper presented at the 22nd Annual Conference of the Society of Industrial and Organizational Psychology, New York, NY.
10. Bobko, P., Roth, P. L., & Potosky, D. (1999). Derivation and implications of a meta-analytic matrix incorporating cognitive ability, alternative predictors, and job performance. Personnel Psychology, 52, 561-589.
11. Borkenau, P., & Liebler, A. (1993). Convergence of stranger ratings of personality and intelligence with selfratings, partner ratings, and measures of intelligence. Journal of Personality and Social Psychology, 65, 546-553.
12. Bowman, D. B., Markham, P. M., & Roberts, R. D. (2001). Expanding the frontier of human cognitive abilities: So much more than (plain) g! Learning and Individual Differences, 13, 127-158.
13. Boyatzis, R. E., & Sala, F. (2004). Assessing emotional intelligence competencies. In G. Geher (Ed.), The measurement of emotional intelligence: Common ground and controversy (pp. 147-180). Hauppauge, NY: Nova Science.
14. Brackett, M. A., & Mayer, J. D. (2003). Convergent, discriminant, and incremental validity of competing measures of emotional intelligence. Personality and Social Psychology Bulletin, 29, 1147-1158.
15. Campbell, J. P., Mc Cloy, R. A., Oppler, S. H., & Sager, C. E. (1993). A theory of performance. In N. Schmitt & W. C. Borman (Eds.), Personnel selection in organizations (pp. 35-70). San Francisco, CA: Jossey-Bass.
16. Chan, D. (1998a). The conceptualization of change over time: An integrative approach incorporating longitudinal means and covariance structures analysis (LMACS) and multiple indicator latent growth modeling (MLGM). Organizational Research Methods, 1, 421-483.
17. Chan, D. (1998b). Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. Journal of Applied Psychology, 83, 234-246.
18. Chan, D. (2000). Understanding adaptation to changes in the work environment: Integrating individual difference and learning perspectives. Research in Personnel and Human Resources Management, 18, 1-42.
19. Chan, D. (2005a). Current directions in personnel selection. Current Directions in Psychological Science, 14, 220-223.
20. Chan, D. (2005b). Multilevel research. In F. T. L. Leong & J. T. Austin (Eds.), The psychology research handbook (2nd ed., pp. 401-418). Thousand Oaks, CA: Sage.
21. Chan, D. (2006). Interactive effects of situational judgment effectiveness and proactive personality on work perceptions and work outcomes. Journal of Applied Psychology, 91, 475-481.
22. Chan, D. (2008). So why ask me?—Are self-report data really that bad? In C. E. Lance & R. J. Vandenberg. (Eds.), Statistical and methodological myths and urban legends: Received doctrine, verity, and fable in the organizational and social sciences (pp. 309-336). Hillsdale, NJ: Lawrence Erlbaum.
23. Chan, D., & Schmitt, N. (1997). Video-based versus paper-and-pencil method of assessment in situational judgment tests: Subgroup differences in test performance and face validity perceptions. Journal of Applied Psychology, 82, 143-159.
24. Chan, D., & Schmitt, N. (2002). Situational judgment and job performance. Human Performance, 15, 233-254.
25. Chan, D., & Schmitt, N. (2005). Situational judgment tests. In A. Evers, O. Smit-Voskuijl, & N. Anderson (Eds.), Handbook of personnel selection (pp. 219-242). Oxford, England: Blackwell.
26. Costanzo, M., & Archer, D. (1993). The Interpersonal Perception Task-15 (Videotape). Berkeley, CA: University of California Extension Media Center.
27. Côté, S., & Miners, C. (2006). Emotional intelligence, cognitive intelligence, and job performance. Administrative Science Quarterly, 51, 1-28.
28. Daus, C. S., & Ashkanasy, N. M. (2005). The case for the ability-based model of emotional intelligence in organizational behavior. Journal of Organizational Behavior, 26, 453-466.
29. Davies, M., Stankov, L., & Roberts, R. D. (1998). Emotional intelligence: In search of an elusive construct. Journal of Personality and Social Psychology, 75, 989-1015.
30. De Raad, B. (2005). The trait-coverage of emotional intelligence. Personality and Individual Differences, 38, 673-687.
31. Diehl, M., Willis, S. L., & Schaie, K. W. (1995). Everyday problem-solving in older adults observational assessment and cognitive correlates. Psychology and Aging, 10, 478-491.
32. Druskat, V., & Jordan, P. (2007). Emotional intelligence and performance at work. Manuscript submitted for publication.
33. Ferris, G. R., Perrewé, P. M., & Douglas, C. (2002). Social effectiveness in organizations: Construct validity and research directions. Journal of Leadership & Organizational Studies, 9, 49-63.
34. Ferris, G. R., Witt, L. A., & Hochwarter, W. A. (2001). Interaction of social skill and general mental ability on job performance and salary. Journal of Applied Psychology, 86, 1075-1082.
35. Ford, M. E., & Tisak, M. S. (1983). A further search for social intelligence. Journal of Educational Psychology, 75, 196-206.
36. Fox, S., & Spector, P. E. (2000). Relations of emotional intelligence, practical intelligence, general intelligence, and trait affectivity with interview outcomes: It’s not all just ‘G’. Journal of Organizational Behavior, 21, 203-220.
37. Funder, D. C. (1987). Errors and mistakes: Evaluating the accuracy of social judgment. Psychological Bulletin, 101, 75-90.
38. Gohm, C. L. (2004). Moving forward with emotional intelligence. Psychological Inquiry, 15, 222-227.
39. Goleman, D. (1995). Emotional intelligence: Why it can matter more than IQ. New York, NY: Bantam.
40. Gottfredson, L. S. (2003). Dissecting practical intelligence theory: Its claims and evidence. Intelligence, 31, 343-397.
41. Gowing, M. K. (2001). Measures of individual emotional competencies. In C. Cherniss & D. Goleman (Eds.), The emotionally intelligent workplace (pp. 83-131). San Francisco, CA: Jossey-Bass.
42. Grubb, W. L., & Mc Daniel, M. A. (2007). The fakability of Bar-On’s Emotional Quotient Inventory Short Form: Catch me if you can. Human Performance, 20, 43-59.
43. Hedlund, J., Forsythe, G. B., Horvath, J. A., Williams, W. M., Snook, S., & Sternberg, R. J. (2003). Identifying and assessing tacit knowledge: Understanding the practical intelligence of military leaders. Leadership Quarterly, 14, 117-140.
44. Hedlund, J., Wilt, J. M., Nebel, K. L., Ashford, S. J., & Sternberg, R. J. (2006). Assessing practical intelligence in business school admissions: A supplement to the graduate management admissions test. Learning and Individual Differences, 16, 101-127.
45. Hoepener, R., & O’Sullivan, M. (1968). Social intelligence and IQ. Educational and Psychological Measurement, 28, 339-344.
46. Hogan, R., & Shelton, D. (1998). A socioanalytic perspective on job performance. Human Performance, 11, 129-144.
47. Huffcutt, A. I., Conway, J. M., Roth, P. L., & Stone, N. J. (2001). Identification and meta-analytic assessment of psychological constructs measured in employment interviews. Journal of Applied Psychology, 86, 897-913.
48. Jaeger, A. J. (2003). Job competencies and the curriculum: An inquiry into emotional intelligence in graduate professional education. Research in Higher Education, 44, 615-639.
49. Jansen, P. G. W., & Stoop, B. A. M. (2001). The dynamics of assessment center validity: Results of a 7-year study. Journal of Applied Psychology, 86, 741-753.
50. Jensen, A. R. (1998). The g factor: The science of mental ability. Westport, CT: Praeger.
51. Jones, K., & Day, J. D. (1997). Discrimination of two aspects of cognitive-social intelligence from academic intelligence. Journal of Educational Psychology, 89, 486-497.
52. Jordan, P. J., Ashkanasy, N. M., Hartel, C. E., & Hooper, G. S. (2002). Workgroup emotional intelligence. Scale development and relationship to team process effectiveness and goal focus. Human Resource Management Review, 12, 195-214.
53. Keating, D. P. (1978). Search for social intelligence. Journal of Educational Psychology, 70, 218-223.
54. Kenny, D. A. (1991). A general-model of consensus and accuracy in interpersonal perception. Psychological Review, 98, 155-163.
55. Lance, C. E., Lambert, T. A., Gewin, A. G., Lievens, F., & Conway, J. M. (2004). Revised estimates of dimension and exercise variance components in assessment center postexercise dimension ratings. Journal of Applied Psychology, 89, 377-385.
56. Landy, F. J. (2005). Some historical and scientific issues related to research on emotional intelligence. Journal of Organizational Behavior, 26, 411-424.
57. Landy, F. J. (2006). The long, frustrating, and fruitless search for social intelligence: A cautionary tale. In K. R. Murphy (Ed.), A critique of emotional intelligence: What are the problems and how can they be fixed? (pp. 81-123). Mahwah, NJ: Lawrence Erlbaum.
58. Lane, R. D., Quinlan, D. M., Schwartz, G. E., Walker, P. A., & Zeitlin, S. B. (1990). The levels of emotional awareness scale—A cognitive-developmental measure of emotion. Journal of Personality Assessment, 55, 124-134.
59. Law, K. S., Wong, C. S., & Song, L. J. (2004). The construct and criterion validity of emotional intelligence and its potential utility for management studies. Journal of Applied Psychology, 89, 483-496.
60. Legree, P. J., Heffner, T. S., Psotka, J., Martin, D. E., & Medsker, G. J. (2003). Traffic crash involvement: Experiential driving knowledge and stressful contextual antecedents. Journal of Applied Psychology, 88, 15-26.
61. Lievens, F., Buyse, T., & Sackett, P. R. (2005). The operational validity of a video-based situational judgment test for medical college admissions: Illustrating the importance of matching predictor and criterion construct domains. Journal of Applied Psychology, 90, 442-452.
62. Lievens, F., Harris, M. M., Van Keer, E., & Bisqueret, C. (2003). Predicting cross-cultural training performance: The validity of personality, cognitive ability, and dimensions measured by an assessment center and a behavior description interview. Journal of Applied Psychology, 88, 476-489.
63. Lievens, F., & Sackett, PR. (2006). Video-based versus written situational judgment tests: A comparison in terms of predictive validity. Journal of Applied Psychology, 91, 1181-1188.
64. Locke, E. A. (2005). Why emotional intelligence is an invalid concept. Journal of Organizational Behavior, 26, 425-431.
65. MacCann, C., & Roberts, R. D. (2008). New paradigms for assessing emotional intelligence: Theory and data. Emotion, 8, 540-551.
66. Marlowe, H. A. (1986). Social intelligence—Evidence for multidimensionality and construct independence. Journal of Educational Psychology, 78, 52-58.
67. Matsumoto, D., LeRoux, J., Wilson-Cohn, C., Raroque, J., Kooken, K., Ekman, P., et al. (2000). A new test to measure emotion recognition ability: Matsumoto and Ekman’s Japanese and Caucasian Brief Affect Recognition Test (JACBART). Journal of Nonverbal Behavior, 24, 179-209.
68. Matthews, G., Roberts, R. D., & Zeidner, M. (2004). Seven myths about emotional intelligence. Psychological Inquiry, 15, 179-196.
69. Matthews, G., Zeidner, M., & Roberts, R. R. (2007). Emotional intelligence: Consensus, controversies, and questions. In G. Matthews, M. Zeidner, & R. R. Roberts (Eds.), The science of emotional intelligence— Knowns and unknowns (pp. 3-46). New York, NY: Oxford University Press.
70. Mayer, J. D., & Geher, G. (1996). Emotional intelligence and the identification of emotion. Intelligence, 22, 89-113.
71. Mayer, J. D., Roberts, R. D., & Barsade, S. G. (2008). Human abilities: Emotional intelligence. Annual Review of Psychology, 59, 507-536.
72. Mayer, J. D., & Salovey, P. (1993). The intelligence of emotional intelligence. Intelligence, 17, 433-442.
73. Mc Daniel, M. A., Hartman, N. S., Whetzel, D. L., & Grubb, W. L. (2007). Situational judgment tests, response instructions, and validity: A meta-analysis. Personnel Psychology, 60, 63-91.
74. Mc Daniel, M. A., Morgeson, F. P., Finnegan, E. B., Campion, M. A., & Braverman, E. P. (2001). Use of situational judgment tests to predict job performance: A clarification of the literature. Journal of Applied Psychology, 86, 730-740.
75. Mc Daniel, M. A., & Whetzel, D. L. (2005). Situational judgment test research: Informing the debate on practical intelligence theory. Intelligence, 33, 515-525.
76. Mc Henry, J. J., Hough, L. M., Toquam, J. L., Hanson, M. A., & Ashworth, S. (1990). Project a validity results— The relationship between predictor and criterion domains. Personnel Psychology, 43, 335-354.
77. Murphy, K. R. (1989). Is the relationship between cognitive ability and job performance stable over time? Human Performance, 2, 183-200.
78. Newsome, S., Day, A. L., & Catano, V. M. (2000). Assessing the predictive validity of emotional intelligence. Personality and Individual Differences, 29, 1005-1016.
79. Nguyen, N. T., Biderman, M. D., & Mc Daniel, M. A. (2005). Effects of response instructions on faking a situational judgment test. International Journal of Selection and Assessment, 13, 250-260.
80. Nowicki, S. (2004). A manual for the Diagnostic Analysis of Nonverbal Accuracy tests (DANVA). Atlanta, GA: Department of Psychology, Emory University.
81. O’Sullivan, M. (2007). Trolling for trout, trawling for tuna. In Matthews, G., Zeidner, M., & Roberts, R. R. (Eds.), The science of emotional intelligence—Knowns and unknowns (pp. 258-287). New York, NY: Oxford University Press.
82. O’Sullivan, M., Guilford, J. P., & deMille, R. (1965). The measurement of social intelligence (Psychological Laboratory Report No. 34). Los Angeles, CA: University of Southern California.
83. Palmer, B., & Stough, C. (2001). The measurement of emotional intelligence. Australian Journal of Psychology, 53, 85-85.
84. Parker, J. D., Hogan, M. J., Eastabrook, J. M., Oke, A., & Wood, L. M. (2006). Emotional intelligence and student retention: Predicting the successful transition from high school to university. Personality and Individual Differences, 41, 1329-1336.
85. Pérez, J. C., Petrides, K. V., & Furnham, A. (2005). Measuring trait emotional intelligence. In Schulze, R. & Roberts, R. D. (Eds.), Emotional intelligence—An international handbook (pp. 181-201). Cambridge, England: Hogrefe & Huber.
86. Petrides, K. V., & Furnham, A. (2003). Trait emotional intelligence: Behavioural validation in two studies of emotion recognition and reactivity to mood induction. European Journal of Personality, 17, 39-57.
87. Riggio, R. E. (1986). Assessment of basis social skills. Journal of Personality and Social Psychology, 51, 649-660.
88. Roberts, R. D., Schulze, R., O’Brien, K., MacCann, C., Reid, J., & Maul, A. (2006). Exploring the validity of the Mayer-Salovey-Caruso emotional intelligence test (MSCEIT) with established emotions measures. Emotion, 6, 663-669.
89. Roberts, R. D., Schulze, R., Zeidner, M., & Matthews, G. (2005). Understanding, measuring, and applying emotional intelligence. In Schulze, R. & Roberts, R. D. (Eds.), Emotional intelligence—An international handbook (pp. 311-336). Cambridge, England: Hogrefe & Huber.
90. Rosenthal, R., Hall, J. A., DiMatteo, M. R., Rogers, P. L., & Archer, D. (1979). Sensitivity to nonverbal communication: The PONS test. Baltimore, MD: Johns Hopkins University Press.
91. Sackett, P. R., Schmitt, N., Ellingson, J. E., & Kabin, M. B. (2001). High-stakes testing in employment, credentialing, dentialing, and higher education—Prospects in a post-affirmative-action world. American Psychologist, 56, 302-318.
92. Sala, F. (2002). Emotional competence inventory: Technical manual. Philadelphia, PA: Mc Clelland Center For Research, HayGroup.
93. Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition, and Personality, 9, 185-211.
94. Salovey, P., Mayer, J., Goldman, S., Turvey, C., & Palfai, T. (1995). Emotional attention, clarity and repair: Exploring emotional intelligence using the Trait Meta-Mood Scale. In J. W. Pennebaker (Ed.), Emotion, disclosure, and health (pp. 125-154). Washington, DC: American Psychological Association.
95. Scherer, K. R., Banse, R., & Wallbott, H. G. (2001). Emotion inferences from vocal expression correlate across languages and cultures. Journal of Cross-Cultural Psychology, 32, 76-92.
96. Schmit, M. J. (2006). EI in the business world. In K. R. Murphy (Ed.), A critique of emotional intelligence: What are the problems and how can they be fixed? Mahwah, NJ: Lawrence Erlbaum.
97. Schneider, R. J., Ackerman, P. L., & Kanfer, R. (1996). To “act wisely in human relations”: Exploring the dimensions of social competence. Personality and Individual Differences, 21, 469-481.
98. Schulze, R., Wilhem, O., & Kyllonen, P. C. (2007). Approaches to the assessment of emotional intelligence. In G. Matthews, M. Zeidner, & R. R. Roberts, (Eds.), The science of emotional intelligence—Knowns and unknowns (pp. 199-229). New York, NY: Oxford University Press.
99. Schutte, N. S., Malouff, J. M., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J., et al. (1998). Development and validation of a measure of emotional intelligence. Personality and Individual Differences, 25, 167-177.
100. Semadar, A., Robins, G., & Ferris, G. R. (2006). Comparing the validity of multiple social effectiveness constructs in the prediction of managerial job performance. Journal of Organizational Behavior, 27, 443-461.
101. Spector, P. E., & Johnson, H. M. (2006). Improving the definition, measurement, and application of emotional intelligence. In K. R. Murphy (Ed.), A critique of emotional intelligence: What are the problems and how can they be fixed? (pp. 325-344). Mahwah, NJ: Lawrence Erlbaum.
102. Sternberg, R. J. (1988). The triarchic mind: A new theory of human intelligence. New York, NY: Penguin Books.
103. Sternberg, R. J., Wagner, R. K., Williams, W. M., & Horvath, J. A. (1995). Testing common-sense. American Psychologist, 50, 912-927.
104. Stricker, L. J., & Rock, D. A. (1990). Interpersonal competence, social intelligence, and general ability. Personality and Individual Differences, 11, 833-839.
105. Tan, H. T., & Libby, R. (1997). Tacit managerial versus technical knowledge as determinants of audit expertise in the field. Journal of Accounting Research, 35, 97-113.
106. Terpstra, D. E., Mohamed, A. A., & Kethley, R. B. (1999). An analysis of federal court cases involving nine selection devices. International Journal of Selection and Assessment, 7, 26-34.
107. Tett, R. P., Fox, K. E., & Wang, A. (2005). Development and validation of a self-report measure of emotional intelligence as a multidimensional trait domain. Personality and Social Psychology Bulletin, 31, 859-888.
108. Thoresen, C. J., Bradley, J. C., Bliese, P. D., & Thoresen, J. D. (2004). The big five personality traits and individual job performance growth trajectories in maintenance and transitional job stages. Journal of Applied Psychology, 89, 835-853.
109. Thorndike, E. L. (1920). Intelligence and its uses. Harper’s Magazine, 140, 227-235.
110. Van der Zee, K., Thijs, M., & Schakel, L. (2002). The relationship of emotional intelligence with academic intelligence and the Big Five. European Journal of Personality, 16, 103-125.
111. Van Iddekinge, C. H., Raymark, P. H., & Roth, P. L. (2005). Assessing personality with a structured employment interview: Construct-related validity and susceptibility to response inflation. Journal of Applied Psychology, 90, 536-552.
112. Van Rooy, D. L., Dilchert, S., Viswesvaran, C., & Ones, D. S. (2006). Multiplying intelligences: Are general, emotional, and practical intelligences equal? In K. R. Murphy (Ed.), A critique of emotional intelligence: What are the problems and how can they be fixed? (pp. 235-262). Mahwah, NJ: Lawrence Erlbaum.
113. Van Rooy, D. L., & Viswesvaran, C. (2004). Emotional intelligence: A meta-analytic investigation of predictive validity and nomological net. Journal of Vocational Behavior, 65, 71-95.
114. Van Rooy, D. L., Viswesvaran, C., & Pluta, P. (2005). An evaluation of construct validity: What is this thing called emotional intelligence? Human Performance, 18, 445-462.
115. Wagner, R. K. (1987). Tacit knowledge in everyday intelligent behavior. Journal of Personality and Social Psychology, 52, 1236-1247.
116. Wagner, R. K., & Sternberg, R. J. (1985). Practical intelligence in real-world pursuits—The role of tacit knowledge. Journal of Personality and Social Psychology, 49, 436-458.
117. Weis, S., & Süss, H.-M. (2005). Social intelligence—A review and critical discussion of measurement concepts. In Schulze, R. & Roberts, R. D. (Eds.), Emotional intelligence—An international handbook (pp. 203-230). Cambridge, UK: Hogrefe & Huber.
118. Wilhelm, O. (2005). Measures of emotional intelligence: Practice and standards. In R. Schulze & R. D. Roberts (Eds.), Emotional intelligence—An international handbook (pp. 131-154). Cambridge, England: Hogrefe & Huber.
119. Witt, L. A., & Ferris, G. R. (2003). Social skill as moderator of the conscientiousness—Performance relationship: Convergent results across four studies. Journal of Applied Psychology, 88, 809-820.
120. Wong, C. M., Day, J. D., Maxwell, S. E., & Meara, N. M. (1995). A multitrait-multimethod study of academic and social intelligence in college-students. Journal of Educational Psychology, 87, 117-133.
121. Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. Leadership Quarterly, 13, 243-274.
122. Zeidner, M., Matthews, G., & Roberts, R. D. (2004). Emotional intelligence in the workplace: A critical review. Applied Psychology—an International Review, 53, 371-399.