Comparing potential and actual innovators: An empirical study of mobile data services innovation

MIS Quarterly: Management Information Systems

Volumn 39, Issue 3, 2015, Pages 667-682

  Kankanhalli, Atreyi ^a   Ye, Hua Jonathan ^b,c   Teo, Hock Hai ^a  

^a NATIONAL UNIVERSITY OF SINGAPORE   (Singapore)

^b HARBIN INSTITUTE OF TECHNOLOGY   (China)

^c UNIVERSITY OF AUCKLAND   (New Zealand)

Author keywords

Construal level theory; Mobile data services; Potential and actual user innovators; User innovation theory; User service innovation

Indexed keywords

ANDROID (OPERATING SYSTEM); DIGITAL STORAGE; IOS (OPERATING SYSTEM); MICROCELLULAR RADIO SYSTEMS;

CONSTRUAL LEVELS; MOBILE DATA SERVICE; POTENTIAL AND ACTUAL USER INNOVATORS; USER INNOVATION; USER SERVICES;

INNOVATION;

EID: 84947739682     PISSN: 02767783     EISSN: 21629730     Source Type: Journal    
DOI: 10.25300/MISQ/2015/39.3.07     Document Type: Article

References (35)

1. Agarwal, R., and Karahanna, E. 2000. "Time Flies When You're Having Fun: Cognitive Absorption and Beliefs about Information Technology Usage, " MIS Quarterly (24:4), pp. 665-694.
2. Baron, R. M., and Kenny, D. A. 1986. "The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations, " Journal of Personality and Social Psychology (51), pp. 1173-1182
3. Bock, G. W., Zmud, R. W., Kim, Y. G., and Lee, J. N. 2005. "Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate, " MIS Quarterly (29:1), pp. 87-111.
4. Carbonell, P., Rodriguez-Escudero, A., and Pujari, D. 2009. "Customer Involvement in New Service Development: An Examination of Antecedents and Outcomes, " Journal of Product Innovation Management (26:5), pp. 536-550.
5. Chen, J.-S., Tsou, H. T., and Huang, A. Y.-H. 2009. "Service Delivery Innovation: Antecedents and Impact on Firm Performance, " Journal of Service Research (12:1), pp. 36-55.
6. Cheung, G. W., and Rensvold, R. B. 2002. "Evaluating Goodness-of-Fit Indexes for Testing Measurement Invariance, " Structural Equation Modeling (9:2), pp. 233-255.
7. Faullant, R., Schwarz, E. J., Krajger, I., and Breitenecker, R. J. 2012. "Towards a Comprehensive Understanding of Lead Userness: The Search for Individual Creativity, " Creativity and Innovation Management (21:1), pp. 76-92.
8. Franke, N., Keinz, P., and Schreier, M. 2008. "Complementing Mass Customization Toolkits with User Communities: How Peer Input Improves Customer Self-Design, " Journal of Product Innovation Management (25:6), pp. 546-559.
9. Franke, N., and Piller, F. T. 2004. "Value Creation by Toolkits for User Innovation Dnd design: The Case of the Watch Market, " Journal of Product Innovation Management (21:6), pp. 401-415.
10. Franke, N., and von Hippel, E. 2003. "Satisfying Heterogeneous User Needs Via Innovation Toolkits: The Case of Apache Security Software, Research Policy (32:7), pp. 1199-1215.
11. Franke, N., von Hippel, E., and Schreier, M. 2006. "Finding Commercially Attractive User Innovation: A Test of Lead-User Theory, " Journal of Product Innovation Management (23:4), pp. 301-315.
12. Füller, J., Mühlbacher, H., Matzler, K., and Jawecki, G. 2009. "Consumer Empowerment Through Internet-Based Co-creation, " Journal of Management Information Systems (26:3), pp. 71-102.
13. Hong, S., Malik, M., and Lee, M. 2003. "Testing Configural, Metric, Scalar, and Latent Mean Invariance Across Genders in Sociotropy and Autonomy Using Non-Western Sample, Educational and Psychological Measurement (63:4), pp. 636-654.
14. Jeppesen, L. B. 2005. "User Toolkits for Innovation: Consumers Support Each Other, " Journal of Product Innovation Management (22:4), pp. 347-363.
15. Jeppesen, L. B., and Frederiksen, L. 2006. "Why Do Users Contribute to Firm-Hosted User Communities? The Case of Computer-Controlled Music Instruments, " Organization Science (17:1), pp. 45-63.
16. Kratzer, J., and Lettl, C. 2008. "A Social Network Perspective of Lead Users and Creativity: An Empirical Study Among Children, " Creativity and Innovation Management (17:1), pp. 26-36.
17. Kratzer, J., and Lettl, C. 2009. "Distinctive Roles of Lead Users and Opinion Leaders in the Social Networks of Schoolchildren, " Journal of Consumer Research (36:4), pp. 646-659.
18. Lakhani, K., and Wolf, R. 2005. "Why Hackers Do What They Do: Understanding Motivation and Effort in Free/Open Source Projects, " in Perspectives on Free and Open Source Software, J. Feller, D. Fitzgerald, S. Hissam, and K. Lakhani (eds.), Cambridge, MA: MIT Press, 3-12.
19. Lee, S., Shin, B., and Lee, H. G. 2009. "Understanding Post-Adoption Usage of Mobile Data Services: The Role of Supplier-Side Variables, " Journal of the Association for Information Systems (10:12), pp. 860-888.
20. Liang, H., Saraf, N., Hu, Q., and Yajiong, X. 2007. "Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management, " MIS Quarterly (31:1), pp. 59-87.
21. Lüthje, C. 2004. "Characteristics of Innovating Users in a Consumer Goods Field: An Empirical Study of Sport-Related Product Consumers, " Technovation (24:9), pp. 683-695.
22. Magnusson, P. R., Matthing, J., and Kristensson, P. 2003. "Managing User Involvement in Service Innovation, " Journal of Service Research (6:2), pp. 111-124.
23. Matthing, J., Kristensson, P., Gustafsson, A., and Parasuramsan, A. 2006. "Developing Successful Technology-Based Services: The Issue of Identifying and Involving Innovative Users, " Journal of Service Marketing (20:5), pp. 288-297.
24. Matthing, J., Sanden, B., and Edvardsson, B. 2004. "New Service Development: Learning from and with Customers, " International Journal of Service Industry Management (15:5), pp. 479-498.
25. Milfont, T. L., and Fischer, R. 2010. "Testing Measurement Invariance Across Groups: Applications in Cross-Cultural Research, " International Journal of Psychological Research (3:1), pp. 111-121.
26. Morrison, P. D., Roberts, J. H., and von Hippel, E. 2000. "Determinants of Innovation and Innovation Sharing in Local Markets, " Management Science (46:12), pp. 1513-1527.
27. Ordanini, A., and Parasuraman, A. 2011. "Service Innovation Viewed Through a Service Dominant Logic Lens: A Conceptual Framework and Empirical Analysis, " Journal of Service Research (14:1), pp. 3-23.
28. Phang, C. W., Kankanhalli, A., and Sabherwal, R. 2009. "Usability and Sociability in Online Communities: A Comparative Study of Knowledge Seeking and Contribution, " Journal of the Association for Information Systems (10:10), pp. 721-747.
29. Piller, F., Ihl, C., Füller, J., and Stotko, C. 2004. "Toolkits for Open Innovation: The Case of Mobile Phone Games, " in Proceedings of the 37th Hawaii International Conference on System Sciences, Los Alamitos, CA: IEEE Computer Society Press.
30. Podsakoff, P., MacKenzie, S., Lee, J., and Podsakoff, N. 2003. "Common Method Biases in Behavioral Research: A Critical Review of the Literature and Recommended Remedies, " Journal of Applied Psychology (88:5), pp. 879-903.
31. Schreier, M., and Prugl, R. 2008. "Extending Lead-User Theory: Antecedents and Consequences of Consumers' Lead Userness, " Journal of Product Innovation Management (25:4), pp. 331-346.
32. Shneiderman, B. 2007. "Creativity Support Tools: Accelerating Discovery and Innovation, " Communications of the ACM (50:12), pp. 20-32.
33. Steenkamp, J.-B. E. M., and Baumgartner, H. 1998. "Assessing Measurement Invariance in Cross-National Consumer Research, " Journal of Consumer Research (25:1), pp. 78-90.
34. Von Hippel, E., and Katz, R. 2002. "Shifting Innovation to Users Via Toolkits, " Management Science (48:7), pp. 821-833.
35. Wasko, M.M., and Faraj, S. 2005. "Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice, " MIS Quarterly (29:1), pp. 35-57.