The Impact of Performance Management on Performance in Public Organizations: A Meta-Analysis

Public Administration Review

Volumn 76, Issue 1, 2016, Pages 48-66

  Gerrish, Ed ^a  

^a UNIVERSITY OF SOUTH DAKOTA   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84939625752     PISSN: 00333352     EISSN: 15406210     Source Type: Journal    
DOI: 10.1111/puar.12433     Document Type: Article

References (104)

1. Ammons, David N. 1995. Overcoming the Inadequacies of Performance Measurement in Local Government: The Case of Libraries and Leisure Services. Public Administration Review 55(1): 37-47.
2. Anderson, Mary R., Tatyana Guzman, and Evan J. Ringquist . 2013. Evaluating the Effectiveness of Educational Vouchers. In Meta-Analysis for Public Management and Policy, edited by Evan J. Ringquist, and Mary R. Anderson, 202-37. San Francisco: Jossey-Bass.
3. Baker, George P., Michael C. Jensen, and Kevin J. Murphy . 1988. Compensation and Incentives: Practice vs. Theory. Journal of Finance 43(3): 593-616.
4. Barnow, Burt S. 2000. Exploring the Relationship between Performance Management and Program Impact: A Case Study of the Job Training Partnership Act. Journal of Policy Analysis and Management 19(1): 118-41.
5. Barnow, Burt S., and Jeffrey A. Smith . 2004. Performance Management of U.S. Job Training Programs: Lessons from the Job Training Partnership Act. Public Finance and Management 4(3): 247-87.
6. Behn, Robert D. 2003. Why Measure Performance? Different Purposes Require Different Measures. Public Administration Review 63(5): 586-606.
7. Behn, Robert D. 2014. The PerformanceStat Potential: A Leadership Strategy for Producing Results. Washington, DC: Brookings Institution Press.
8. Berman, Evan, and XiaoHu Wang . 2000. Performance Measurement in U.S. Counties: Capacity for Reform. Public Administration Review 60(5): 409-20.
9. Besley, Timothy J., Gwyn Bevan, and Konrad B. Burchardi . 2009. Naming and Shaming: The Impacts of Different Regimes on Hospital Waiting Times in England and Wales. Discussion Paper no. 7306, Center for Economic and Policy Research, Washington, DC.
10. Bolinger, Joe, and Xu. Lanlan . 2013. The Effects of Federal Assisted Deconcentration Efforts on Economic Self-Sufficiency and Problematic Behaviors. In Meta-Analysis for Public Management and Policy, edited by Evan J. Ringquist, and Mary R. Anderson, 276-308. San Francisco: Jossey-Bass.
11. Borenstein, Michael, Larry V. Hedges, P.T. Higgins Julian, and Hannah R. Rothstein . 2011. Introduction to Meta-Analysis. Chichester, UK: Wiley.
12. Bozeman, Barry, and Stuart Bretschneider . 1994. The "Publicness Puzzle" in Organization Theory: A Test of Alternative Explanations of Differences between Public and Private Organizations. Journal of Public Administration Research and Theory 4(2): 197-224.
13. Cameron, A. Colin, Jonah B. Gelbach, and Douglas L. Miller . 2008. Bootstrap-Based Improvements for Inference with Clustered Errors. Review of Economics and Statistics 90(3): 414-27.
14. Card, Noel A. 2012. Applied Meta-Analysis for Social Science Research. New York: Guilford Press.
15. Cavalluzzo, Ken S., and Christopher D. Ittner . 2003. Implementing Performance Measurement Innovations: Evidence from Government. Accounting, Organizations and Society 29(3-4): 243-67.
16. Chilvers, Marilyn, and Don Weatherburn . 2001. Do Targeted Arrests Reduce Crime? Crime and Justice Bulletin, no. 63.
17. Chilvers, Marilyn, and Don Weatherburn . 2004. The New South Wales "CompStat" Process: Its Impact on Crime. Australian and New Zealand Journal of Criminology 37(1): 22-48.
18. Courty, Pascal, and Gerald Marschke . 2004. An Empirical Investigation of Gaming Responses to Explicit Performance Incentives. Journal of Labor Economics 22(1): 23-56.
19. Courty, Pascal, and Gerald Marschke . 2008. A General Test for Distortions in Performance Measures. Review of Economics and Statistics 90(3): 428-41.
20. Cragg, Michael. 1997. Performance Incentives in the Public Sector: Evidence from the Job Training Partnership Act. Journal of Law, Economics, and Organization 13(1): 147-68.
21. Daley, Glenn, and Lydia Kim . 2010. A Teacher Evaluation System That Works. Working paper, National Institute for Excellence in Teaching, Santa Monica, CA. http://files.eric.ed.gov/fulltext/ED533380.pdf [accessed July 7, 2015].
22. Dee, Thomas, and Brian Jacob . 2009. The Impact of No Child Left Behind on Student Achievement. Working Paper no. 15531, National Bureau of Economic Research, Cambridge, MA. http://www.nber.org/papers/w15531 [accessed July7, 2015].
23. Dee, Thomas, and Brian Jacob . 2011. The Impact of No Child Left Behind on Student Achievement. Journal of Policy Analysis and Management 30(3): 418-46.
24. Dee, Thomas, and James Wyckoff . 2013. Incentives, Selection, and Teacher Performance: Evidence from IMPACT. Working Paper no. 19529, National Bureau of Economic Research, Cambridge, MA. http://www.nber.org/papers/w19529 [accessed July 7, 2015].
25. Dickinson, Katherine P., Richard W. West, Deborah J. Kogan, David A. Drury, Marlene S. Franks, Laura Schlichtmann, and Mary Vencil . 1988. Evaluation of the Effects of JTPA Performance Standards on Clients, Services, and Costs. Research Report no. 88-16., National Commission for Employment Policy, Menlo Park, CA.
26. Forsythe, Dall W. 2001. Quicker, Better, Cheaper? Managing Performance in American Government. Albany: State University of New York Press.
27. Franco, Annie, Neil Malhotra, and Gabor Simonovits . 2014. Publication Bias in the Social Sciences: Unlocking the File Drawer. Science 345(6203): 1502-5.
28. Frederickson, David G. 2003. Performance Measurement and Third-Party Government: A Study of the Implementation of the Government Performance and Results Act in Five Health Agencies. PhD diss., Indiana University.
29. Frederickson, David G., and H. George Frederickson . 2006. Measuring the Performance of the Hollow State. Washington, DC: Georgetown University Press.
30. Fryer, Roland G. 2011. Teacher Incentives and Student Achievement: Evidence from New York City Public Schools. Working Paper no. 16850, National Bureau of Economic Research, Cambridge, MA. http://www.nber.org/papers/w16850 [accessed July 7, 2015].
31. Fryer, Roland G. 2013. Teacher Incentives and Student Achievement: Evidence from New York City Public Schools. Journal of Labor Economics 31(2): 373-407.
32. Garicano, Luis, and Paul Heaton . 2010. Information Technology, Organization, and Productivity in the Public Sector: Evidence from Police Departments. Journal of Labor Economics 28(1): 167-201.
33. Gerrish, Ed . 2014. The Effect of the Child Support Performance and Incentive Act of 1998 on Rewarded and Unrewarded Performance Goals. Working paper, Indiana University. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=2476033 [accessed July 7, 2015].
34. Glazerman, Steven, Allison McKie, and Nancy Carey . 2009. An Evaluation of the Teacher Advancement Program (TAP) in Chicago: Year One Impact Report. Washington, DC: Mathematica Policy Research.
35. Glazerman, Steven, and Allison Seifullah . 2010. An Evaluation of the Teacher Advancement Program (TAP) in Chicago: Year Two Impact Report. Washington, DC: Mathematica Policy Research.
36. Glazerman, Steven, and Allison Seifullah . 2012. An Evaluation of the Chicago Teacher Advancement Program (Chicago TAP) after Four Years: Final Report. Washington, DC: Mathematica Policy Research.
37. Gore, Albert. 1993. From Red Tape to Results: Creating a Government That Works Better and Costs Less: Report of the National Performance Review. Washington, DC: U.S. Government Printing Office.
38. Hanushek, Eric A., and Margaret E. Raymond . 2005. Does School Accountability Lead to Improved Student Performance? Journal of Policy Analysis and Management 24(2): 297-327.
39. Hatry, Harry P. 2006. Performance Measurement: Getting Results. Washington, DC: Urban Institute Press.
40. Heckman, James, Carolyn Heinrich, and Jeffrey Smith . 1997. Assessing the Performance of Performance Standards in Public Bureaucracies. American Economic Review 87(2): 389-95.
41. Heckman, James, Carolyn Heinrich, and Jeffrey Smith . 2002. The Performance of Performance Standards. Journal of Human Resources 37(4): 778-811.
42. Heinrich, Carolyn J. 2002. Outcomes-Based Performance Management in the Public Sector: Implications for Government Accountability and Effectiveness. Public Administration Review 62(6): 712-25.
43. Heinrich, Carolyn J., and Laurence E. Lynn, Jr. 2001. Means and Ends: A Comparative Study of Empirical Methods for Investigating Governance and Performance. Journal of Public Administration Research and Theory 11(1): 109-38.
44. Heinrich, Carolyn J., and Gerald Marschke . 2010. Incentives and Their Dynamics in Public Sector Performance Management Systems. Journal of Policy Analysis and Management 29(1): 183-208.
45. Higgins, Julian P.T., and Simon G. Thompson . 2002. Quantifying Heterogeneity in a Meta-Analysis. Statistics in Medicine 21(11): 1539-58.
46. Holmstrom, Bengt, and Paul Milgrom . 1991. Multitask Principal-Agent Analyses: Incentive Contracts, Asset Ownership, and Job Design. Special issue, Journal of Law, Economics and Organization 7: 24-52.
47. Hood, Christopher. 1995. The "New Public Management" in the 1980s: Variations on a Theme. Accounting, Organizations and Society 20(2-3): 93-109.
48. Horton, James. 2010. An Examination of the Applicability of the CitiStat Performance Management System to Municipal Fire Departments. PhD diss., University of Texas at Arlington.
49. Huang, Chien Chung, and Richard L. Edwards . 2009. The Relationship between State Efforts and Child Support Performance. Children and Youth Services Review 31(2): 243-48.
50. Hudson, Sally. 2010. The Effects of Performance-Based Teacher Pay on Student Achievement. Undergraduate thesis, Stanford University.
51. Hvidman, Ulrik, and Simon Calmar Andersen. 2014. Impact of Performance Management in Public and Private Organizations. Journal of Public Administration Research and Theory 24(1): 35-58.
52. Imbens, Guido W., and Thomas Lemieux . 2008. Regression Discontinuity Designs: A Guide to Practice. Journal of Econometrics 142(2): 615-35.
53. Ingraham, Patricia W., Philip G. Joyce, and Amy Kneedler Donahue . 2003. Government Performance: Why Management Matters. Baltimore: Johns Hopkins University Press.
54. Jang, Hyunseok. 2008. Evaluation of CompStat Policing Strategy Using Broken Windows Enforcement in Two Texas Police Departments: A Time Series Analysis. PhD diss., Sam Houston State University.
55. Jang, Hyunseok, Larry T. Hoover, and Hee-Jong Joo . 2010. An Evaluation of CompStat's Effect on Crime: The Fort Worth Experience. Police Quarterly 13(4): 387-412.
56. Joyce, Philip G. 2011. The Obama Administration and PBB: Building On the Legacy of Federal Performance-Informed Budgeting? Public Administration Review 71(3): 356-67.
57. Julnes, Patria De. Lancer, and Marc Holzer . 2001. Promoting the Utilization of Performance Measures in Public Organizations: An Empirical Study of Factors Affecting Adoption and Implementation. Public Administration Review 61(6): 693-708.
58. Kimm, Victor J. 1995. GPRA: Early Implementation. Public Manager 24(1): 11-14.
59. Kloot, Louise, and John Martin . 2000. Strategic Performance Management: A Balanced Approach to Performance Management Issues in Local Government. Management Accounting Research 11(2): 231-51.
60. Kroll, Alexander, and Donald P. Moynihan . 2015. Does Training Matter? Evidence from Performance Management Reforms. Public Administration Review 75(3): 411-20.
61. Lavertu, Stéphane, and Donald P. Moynihan . 2012. Agency Political Ideology and Reform Implementation: Performance Management in the Bush Administration. Journal of Public Administration Research and Theory 23(3): 521-49.
62. Lindell, Michael K., and David J. Whitney . 2001. Accounting for Common Method Variance in Cross-Sectional Research Designs. Journal of Applied Psychology 86(1): 114-21.
63. Lockwood, Ben, and Francesco Porcelli . 2013. Incentive Schemes for Local Government: Theory and Evidence from Comprehensive Performance Assessment in England. American Economic Journal: Economic Policy 5(3): 254-86.
64. Long, Edward, and Aimee L. Franklin . 2004. The Paradox of Implementing the Government Performance and Results Act: Top-Down Direction for Bottom-Up Implementation. Public Administration Review 64(3): 309-19.
65. Marsh, Julie A., Matthew G. Springer, Daniel F. McCaffrey, Kun Yuan, Scott Epstein, Julia Koppich, Nidhi Kalra, Catherine DiMartino, and Art (Xiao) Peng . 2011. A Big Apple for Educators. Santa Monica, CA: RAND Corporation.
66. Mazerolle, Lorraine, James McBroom, and Sacha Rombouts . 2011. CompStat in Australia: An Analysis of the Spatial and Temporal Impact. Journal of Criminal Justice 39(2): 128-36.
67. Mazerolle, Lorraine, Sacha Rombouts, and James McBroom . 2006. The Impact of Operational Performance Reviews on Reported Crime in Queensland. Trends and Issues in Crime and Criminal Justice, no. 313.
68. Mazerolle, Lorraine, Sacha Rombouts, and James McBroom . 2007. The Impact of COMPSTAT on Reported Crime in Queensland. Policing: An International Journal of Police Strategies and Management 30(2): 237-56.
69. Melkers, Julia, and Katherine Willoughby . 2005. Models of Performance-Measurement Use in Local Governments: Understanding Budgeting, Communication, and Lasting Effects. Public Administration Review 65(2): 180-190.
70. Mihm, J. Christopher. 1995. GPRA and the New Dialogue. Public Manager 24(4): 15-18.
71. Moynihan, Donald P. 2005. Testing How Management Matters in an Era of Government by Performance Management. Journal of Public Administration Research and Theory 15(3): 421-39.
72. Moynihan, Donald P. 2008. The Dynamics of Performance Management: Constructing Information and Reform. Washington, DC: Georgetown University Press.
73. Moynihan, Donald P., and Sanjay K. Pandey . 2010. The Big Question for Performance Management: Why Do Managers Use Performance Information? Journal of Public Administration Research and Theory 20(4): 849-66.
74. Nielsen, Poul A. 2013. Performance Management, Managerial Authority, and Public Service Performance. Journal of Public Administration Research and Theory 24(2): 431-58.
75. Osborne, David, and Ted Gaebler . 1992. Reinventing Government: How the Entrepreneurial Spirit Is Transforming the Public Sector. Reading, MA: Addison-Wesley.
76. Osborne, David, and Peter Plastrik . 1997. Banishing Bureaucracy: The Five Strategies for Reinventing Government. Reading, MA: Addison-Wesley.
77. Perry, James L., and Lois Recascino Wise . 1990. The Motivational Bases of Public Service. Public Administration Review 50(3): 367-73.
78. Poister, Theodore H., Obed Q. Pasha, and Lauren Hamilton Edwards. 2013. Does Performance Management Lead to Better Outcomes? Evidence from the U.S. Public Transit Industry. Public Administration Review 73(4): 625-36.
79. Propper, Carol, Matt Sutton, Carolyn Whitnall, and Frank Windmeijer . 2008. Did "Targets and Terror" Reduce Waiting Times in England for Hospital Care? Health Care Economics and Policy 8(2): 1935-82.
80. Propper, Carol, Matt Sutton, Carolyn Whitnall, and Frank Windmeijer . 2010. Incentives and Targets in Hospital Care: Evidence from a Natural Experiment. Journal of Public Economics 94(3-4): 318-35.
81. Radin, Beryl A. 1998. The Government Performance and Results Act (GPRA): Hydra-Headed Monster or Flexible Management Tool? Public Administration Review 58(4): 307-16.
82. Radin, Beryl A. 2000. The Government Performance and Results Act and the Tradition of Federal Management Reform: Square Pegs in Round Holes? Journal of Public Administration Research and Theory 10(1): 111-35.
83. Radin, Beryl A. 2006. Challenging the Performance Movement: Accountability, Complexity, and Democratic Values. Washington, DC: Georgetown University Press.
84. Rainey, Hal G. 1982. Reward Preferences among Public and Private Managers: In Search of the Service Ethic. American Review of Public Administration 16(4): 288-302.
85. Ringquist, Evan. 2013. In Meta-Analysis for Public Management and Policy, edited by Mary R. Anderson . San Francisco: Jossey-Bass.
86. Rosenfeld, Richard, Robert Fornango, and Eric Baumer . 2005. Did Ceasefire, CompStat, and Exile Reduce Homicide? Criminology and Public Policy 4(3): 419-49.
87. Schacter, John, and Yeow Meng Thum. 2005. TAPping into High Quality Teachers: Preliminary Results from the Teacher Advancement Program Comprehensive School Reform. School Effectiveness and School Improvement 16(3): 327-53.
88. Schacter, John, Yeow Meng Thum, Daren Reifsneider, and Tamara Schiff . 2004. The Teacher Advancement Program Report Two: Year Three Results from Arizona and Year One Results from South Carolina TAP Schools. Working paper, National Institute of Education and Training, Cupertino, CA.
89. Schochet, Peter Z., and John A. Burghardt . 2008. Do Job Corps Performance Measures Track Program Impacts? Journal of Policy Analysis and Management 27(3): 556-76.
90. Schochet, Peter Z., and Jane Fortson . 2014. When Do Regression-Adjusted Performance Measures Track Longer-Term Program Impacts? A Case Study for Job Corps. Journal of Policy Analysis and Management 33(2): 495-525.
91. Smith, Dennis C., and William J. Bratton . 2001. Performance Management in New York City: CompStat and the Revolution in Police Management. In Quicker, Better, Cheaper? Managing Performance in American Government, edited by Dall W. Forsythe, 453-82. Albany, NY: Rockefeller Institute Press.
92. Springer, Matthew, Dale Ballou, and Art (Xiao) Peng. 2008. Impact of the Teacher Advancement Program on Student Test Score Gains: Findings from an Independent Appraisal. Working paper, National Center on Performance Incentives, Nashville, TN.
93. Springer, Matthew G., John F. Pane, Vi-Nhuan Le, Daniel F. McCaffrey, Susan Freeman Burns, Laura S. Hamilton, and Brian Stecher . 2012. Team Pay for Performance Experimental Evidence from the Round Rock Pilot Project on Team Incentives. Educational Evaluation and Policy Analysis 34(4): 367-90.
94. Taylor, Eric S., and John H. Tyler . 2012. The Effect of Evaluation on Teacher Performance. American Economic Review 102(7): 3628-51.
95. Thibodeau, Nicole. 2003. Improving the Organizational Architecture of Public Enterprise: An Investigation of the Effect of the Federal Government's Latest Effort through the Veterans Health Administration. PhD diss., University of Pittsburgh.
96. Thibodeau, Nicole, John Harry Evans III, Nandu J. Nagarajan, and Jeff Whittle . 2007. Value Creation in Public Enterprises: An Empirical Analysis of Coordinated Organizational Changes in the Veterans Health Administration. Accounting Review 82(2): 483-520.
97. Walker, Richard M., Fariborz Damanpour, and Carlos A. Devece . 2011. Management Innovation and Organizational Performance: The Mediating Effect of Performance Management. Journal of Public Administration Research and Theory 21(2): 367-86.
98. Wang, XiaoHu, and Evan Berman . 2001. Hypotheses about Performance Measurement in Counties: Findings from a Survey. Journal of Public Administration Research and Theory 11(3): 403-28.
99. Warren, David C., and Li-Ting Chen . 2013. The Relationship between Public Service Motivation and Performance. In Meta-Analysis for Public Management and Policy, edited by Evan J. Ringquist, and Mary R. Anderson, 309-31. San Francisco: Jossey-Bass.
100. Wholey, Joseph S., and Harry P. Hatry . 1992. The Case for Performance Monitoring. Public Administration Review 52(6): 604-10.
101. Wilborn, Doris, Ulrike Grittner, Theo Dassen, and Jan Kottner . 2010. The National Expert Standard Pressure Ulcer Prevention in Nursing and Pressure Ulcer Prevalence in German Health Care Facilities: A Multilevel Analysis. Journal of Clinical Nursing 19(23-24): 3364-71.
102. Williams, Daniel W. 2003. Measuring Government in the Early Twentieth Century. Public Administration Review 63(6): 643-59.
103. Wolf, Fredric M. 1986. Meta-Analysis: Quantitative Methods for Research Synthesis. Newbury Park: Sage Publications.
104. Yang, Kaifeng, and Jun Yi. Hsieh . 2007. Managerial Effectiveness of Government Performance Measurement: Testing a Middle-Range Model. Public Administration Review 67(5): 861-79.