메뉴 건너뛰기




Volumn 31, Issue 8, 2015, Pages 518-529

Measuring the Usability of Mobile Applications for Phones and Tablets

Author keywords

[No Author keywords available]

Indexed keywords

DRILLING PLATFORMS; TELEPHONE SETS;

EID: 84938379307     PISSN: 10447318     EISSN: 15327590     Source Type: Journal    
DOI: 10.1080/10447318.2015.1064658     Document Type: Article
Times cited : (149)

References (55)
  • 3
    • 77953971687 scopus 로고    scopus 로고
    • Determining what individual SUS scores mean: Adding an adjective rating scale
    • A.Bangor,, P.Kortum,, & J.A.Miller, (2009). Determining what individual SUS scores mean: Adding an adjective rating scale. Journal of Usability Studies, 4, 114–123.
    • (2009) Journal of Usability Studies , vol.4 , pp. 114-123
    • Bangor, A.1    Kortum, P.2    Miller, J.A.3
  • 4
  • 5
    • 68549128510 scopus 로고    scopus 로고
    • On the dimensionality of the System Usability Scale: A test of alternative measurement models
    • S.Borsci,, S.Federici,, & M.Lauriola, (2009). On the dimensionality of the System Usability Scale: A test of alternative measurement models. Cognitive Processing, 10, 193–197.
    • (2009) Cognitive Processing , vol.10 , pp. 193-197
    • Borsci, S.1    Federici, S.2    Lauriola, M.3
  • 6
    • 0002020833 scopus 로고    scopus 로고
    • SUS: A ‘quick and dirty’ usability scale
    • Jordan P.W., Thomas B., Weerdmeester B.A., McClelland I.L., (eds), London, UK: Taylor and Francis
    • J.Brooke, (1996). SUS: A ‘quick and dirty’ usability scale. In P.W.Jordan, B.Thomas, B.A.Weerdmeester, & I.L.McClelland (Eds.), Usability evaluation in industry (pp. 189–194). London, UK: Taylor and Francis.
    • (1996) Usability evaluation in industry , pp. 189-194
    • Brooke, J.1
  • 8
    • 84905185111 scopus 로고    scopus 로고
    • Toward more usable electronic voting: Testing the usability of a smartphone voting system
    • B.A.Campbell,, C.C.Tossell,, M.D.Byrne,, & P.Kortum, (2014). Toward more usable electronic voting: Testing the usability of a smartphone voting system. Human Factors, 56, 973–985. doi:10.1177/0018720813519266
    • (2014) Human Factors , vol.56 , pp. 973-985
    • Campbell, B.A.1    Tossell, C.C.2    Byrne, M.D.3    Kortum, P.4
  • 10
    • 60849130412 scopus 로고    scopus 로고
    • Evaluating the effectiveness of interactive map interface designs: A case study integrating usability metrics with eye-movement analysis
    • A.Çöltekin,, B.Heil,, S.Garlandini,, & S.I.Fabrikant, (2009). Evaluating the effectiveness of interactive map interface designs: A case study integrating usability metrics with eye-movement analysis. Cartography and Geographic Information Science, 36, 5–17. doi:10.1559/152304009787340197
    • (2009) Cartography and Geographic Information Science , vol.36 , pp. 5-17
    • Çöltekin, A.1    Heil, B.2    Garlandini, S.3    Fabrikant, S.I.4
  • 11
    • 84860288877 scopus 로고    scopus 로고
    • A meta-analytical review of empirical mobile usability studies
    • C.K.Coursaris,, & D.J.Kim, (2011). A meta-analytical review of empirical mobile usability studies. Journal of Usability Studies, 6, 117–171.
    • (2011) Journal of Usability Studies , vol.6 , pp. 117-171
    • Coursaris, C.K.1    Kim, D.J.2
  • 12
    • 55249087535 scopus 로고
    • Perceived usefulness, perceived ease of use, and user acceptance of information technology
    • F.D.Davis, (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 319–340.
    • (1989) MIS Quarterly , pp. 319-340
    • Davis, F.D.1
  • 14
    • 84938326031 scopus 로고    scopus 로고
    • eMarketer, 2 billion consumers worldwide to get smart(phones) by 2016. Retrieved from
    • eMarketer. (2015). 2 billion consumers worldwide to get smart(phones) by 2016. Retrieved from http://www.emarketer.com/Article/2-Billion-Consumers-Worldwide-Smartphones-by-2016/1011694
    • (2015)
  • 15
    • 78149418837 scopus 로고    scopus 로고
    • The impact of voice characteristics on user response in an interactive voice response system
    • R.E.Evans,, & P.Kortum, (2010). The impact of voice characteristics on user response in an interactive voice response system. Interacting with Computers, 22, 606–614. doi:10.1016/j.intcom.2010.07.001
    • (2010) Interacting with Computers , vol.22 , pp. 606-614
    • Evans, R.E.1    Kortum, P.2
  • 16
    • 38149108698 scopus 로고    scopus 로고
    • The System Usability Scale and non-native English speakers
    • K.Finstad, (2006). The System Usability Scale and non-native English speakers. Journal of Usability Studies, 1, 185–188.
    • (2006) Journal of Usability Studies , vol.1 , pp. 185-188
    • Finstad, K.1
  • 17
    • 84938398753 scopus 로고    scopus 로고
    • Flurry Analytics, The history of app pricing, and why most apps are free. Retrieved from
    • Flurry Analytics. (2013). The history of app pricing, and why most apps are free. Retrieved from http://www.flurry.com/bid/99013/The-History-of-App-Pricing-And-Why-Most-Apps-Are-Free#.U8WlaPldV8E
    • (2013)
  • 18
    • 84897088806 scopus 로고    scopus 로고
    • Usability of mobile applications: Literature review and rationale for a new usability model
    • R.Harrison,, D.Flood,, & D.Duce, (2013). Usability of mobile applications: Literature review and rationale for a new usability model. Journal of Interaction Science, 1, 1–16. doi:10.1186/2194-0827-1-1
    • (2013) Journal of Interaction Science , vol.1 , pp. 1-16
    • Harrison, R.1    Flood, D.2    Duce, D.3
  • 20
    • 34547156210 scopus 로고    scopus 로고
    • Usability testing of mobile applications: A comparison between laboratory and field testing
    • T.Kallio,, & A.Kaikkonen, (2005). Usability testing of mobile applications: A comparison between laboratory and field testing. Journal of Usability Studies, 1, 4–16.
    • (2005) Journal of Usability Studies , vol.1 , pp. 4-16
    • Kallio, T.1    Kaikkonen, A.2
  • 21
    • 21644448946 scopus 로고    scopus 로고
    • Applying user-centered design to mobile application development
    • E.Kangas,, & T.Kinnunen, (2005). Applying user-centered design to mobile application development. Communications of the ACM, 48(7), 55–59. doi:10.1145/1070838.1070866
    • (2005) Communications of the ACM , vol.48 , Issue.7 , pp. 55-59
    • Kangas, E.1    Kinnunen, T.2
  • 24
    • 84990454767 scopus 로고
    • SUMI: The Software Usability Measurement Inventory
    • J.Kirakowski,, & M.Corbett, (1993). SUMI: The Software Usability Measurement Inventory. British Journal of Educational Technology, 24, 210–212. doi:10.1111/j.1467-8535.1993.tb00076.x
    • (1993) British Journal of Educational Technology , vol.24 , pp. 210-212
    • Kirakowski, J.1    Corbett, M.2
  • 26
    • 84872010235 scopus 로고    scopus 로고
    • Usability ratings for everyday products measured with the System Usability Scale (SUS)
    • P.Kortum,, & A.Bangor, (2013). Usability ratings for everyday products measured with the System Usability Scale (SUS). International Journal of Human Computer Interaction, 29, 67–76. doi:10.1080/10447318.2012.681221
    • (2013) International Journal of Human Computer Interaction , vol.29 , pp. 67-76
    • Kortum, P.1    Bangor, A.2
  • 27
    • 84889792797 scopus 로고    scopus 로고
    • The relationship between levels of user experience with a product and perceived system usability
    • Santa Monica, CA: HFES
    • P.Kortum,, & M.Johnson, (2013). The relationship between levels of user experience with a product and perceived system usability. In Proceedings of the Human Factors and Ergonomics Society (pp. 197–201). Santa Monica, CA: HFES. doi:10.1177/1541931213571044
    • (2013) Proceedings of the Human Factors and Ergonomics Society , pp. 197-201
    • Kortum, P.1    Johnson, M.2
  • 28
    • 38449086295 scopus 로고
    • An after-scenario questionnaire for usability studies: Psychometric evaluation over three trials
    • J.R.Lewis, (1991). An after-scenario questionnaire for usability studies: Psychometric evaluation over three trials. ACM SIGCHI Bulletin, 23(4), 79. doi:10.1145/126729.1056077
    • (1991) ACM SIGCHI Bulletin , vol.23 , Issue.4 , pp. 79
    • Lewis, J.R.1
  • 29
    • 0027088727 scopus 로고
    • Psychometric evaluation of the Post-Study System Usability Questionnaire: The PSSUQ
    • Santa Monica, CA: HFES
    • J.R.Lewis, (1992). Psychometric evaluation of the Post-Study System Usability Questionnaire: The PSSUQ. In Proceedings of the Human Factors and Ergonomics Society Annual Meeting (pp. 1259–1260). Santa Monica, CA: HFES. doi:10.1177/154193129203601617
    • (1992) Proceedings of the Human Factors and Ergonomics Society Annual Meeting , pp. 1259-1260
    • Lewis, J.R.1
  • 30
    • 14544269130 scopus 로고
    • IBM computer usability satisfaction questionnaires: Psychometric evaluation and instructions for use
    • J.R.Lewis, (1995). IBM computer usability satisfaction questionnaires: Psychometric evaluation and instructions for use. International Journal of Human‐Computer Interaction, 7, 57–78. doi:10.1080/10447319509526110
    • (1995) International Journal of Human‐Computer Interaction , vol.7 , pp. 57-78
    • Lewis, J.R.1
  • 31
    • 70350235203 scopus 로고    scopus 로고
    • The factor structure of the System Usability Scale
    • Berlin: Germany: Springer
    • J.R.Lewis,, & J.Sauro, (2009). The factor structure of the System Usability Scale. In Human-centered design (pp. 94–103). Berlin, Germany: Springer. doi:10.1007/978-3-642-02806-9_12
    • (2009) Human-centered design , pp. 94-103
    • Lewis, J.R.1    Sauro, J.2
  • 35
    • 33645807653 scopus 로고    scopus 로고
    • User interface design’s return on investment: Examples and statistics
    • Bias R.G., Mayhew D.J., (eds), Amsterdam: the Netherlands: Elsevier
    • A.Marcus, (2005). User interface design’s return on investment: Examples and statistics. In R.G.Bias & D.J.Mayhew (Eds.), Cost justifying usability: An update for the Internet age (pp. 17–36). Amsterdam, the Netherlands: Elsevier.
    • (2005) Cost justifying usability: An update for the Internet age , pp. 17-36
    • Marcus, A.1
  • 39
    • 84938390594 scopus 로고    scopus 로고
    • Nielsen, J., Graceful degradation of scalable Internet services, WAP: Wrong approach to portability. Retrieved from
    • Nielsen, J. (1999). Graceful degradation of scalable Internet services, WAP: Wrong approach to portability. Retrieved from http://www.useit.com/alertbox/991031.html
    • (1999)
  • 40
    • 84938358856 scopus 로고    scopus 로고
    • Nielsen Newswire, Smartphones: So many apps, so much time. Retrieved from
    • Nielsen Newswire. (2014). Smartphones: So many apps, so much time. Retrieved from http://www.nielsen.com/us/en/insights/news/2014/smartphones-so-many-apps–so-much-time.html
    • (2014)
  • 41
    • 84938395303 scopus 로고    scopus 로고
    • Pew Research, Mobile technology fact sheet. Retrieved from
    • Pew Research. (2014). Mobile technology fact sheet. Retrieved from http://www.pewinternet.org/fact-sheets/mobile-technology-fact-sheet/
    • (2014)
  • 42
    • 77957941423 scopus 로고    scopus 로고
    • Visual appeal vs. usability: Which one influences user perceptions of a website more?
    • C.Phillips,, & B.Chaparro, (2009). Visual appeal vs. usability: Which one influences user perceptions of a website more? Usability News, 11(2), 1–9.
    • (2009) Usability News , vol.11 , Issue.2 , pp. 1-9
    • Phillips, C.1    Chaparro, B.2
  • 45
    • 57349145363 scopus 로고    scopus 로고
    • Reliability and validity of the Mobile Phone Usability Questionnaire (MPUQ)
    • Y.S.Ryu,, & T.L.Smith-Jackson, (2006). Reliability and validity of the Mobile Phone Usability Questionnaire (MPUQ). Journal of Usability Studies, 2, 39–53.
    • (2006) Journal of Usability Studies , vol.2 , pp. 39-53
    • Ryu, Y.S.1    Smith-Jackson, T.L.2
  • 46
    • 84892451643 scopus 로고    scopus 로고
    • Correlations among prototypical usability metrics: Evidence for the construct of usability
    • New York, NY: ACM
    • J.Sauro,, & J.R.Lewis, (2009). Correlations among prototypical usability metrics: Evidence for the construct of usability. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 1609–1618). New York, NY: ACM.
    • (2009) Proceedings of the SIGCHI Conference on Human Factors in Computing Systems , pp. 1609-1618
    • Sauro, J.1    Lewis, J.R.2
  • 48
    • 84965510746 scopus 로고
    • Factors defined by negatively keyed items: The result of careless respondents?
    • N.Schmitt,, & D.M.Stults, (1985). Factors defined by negatively keyed items: The result of careless respondents? Applied Psychological Measurement, 9, 367–373.
    • (1985) Applied Psychological Measurement , vol.9 , pp. 367-373
    • Schmitt, N.1    Stults, D.M.2
  • 49
    • 84973818342 scopus 로고
    • The effect of grouping or randomizing items on leniency response bias
    • C.A.Schriesheim, (1981). The effect of grouping or randomizing items on leniency response bias. Educational and Psychological Measurement, 41, 401–411.
    • (1981) Educational and Psychological Measurement , vol.41 , pp. 401-411
    • Schriesheim, C.A.1
  • 50
    • 0031536967 scopus 로고    scopus 로고
    • When two factors don’t reflect two constructs: How item characteristics can produce artifactual factors
    • P.E.Spector,, P.T.Van Katwyk,, M.T.Brannick,, & P.Y.Chen, (1997). When two factors don’t reflect two constructs: How item characteristics can produce artifactual factors. Journal of Management, 23, 659–677.
    • (1997) Journal of Management , vol.23 , pp. 659-677
    • Spector, P.E.1    Van Katwyk, P.T.2    Brannick, M.T.3    Chen, P.Y.4
  • 51
    • 84938366647 scopus 로고    scopus 로고
    • Statista, Number of apps available in leading app stores as of July 2014. Retrieved from
    • Statista. (2014). Number of apps available in leading app stores as of July 2014. Retrieved from http://www.statista.com/statistics/276623/number-of-apps-available-in-leading-app-stores/
    • (2014)
  • 52
    • 0033872521 scopus 로고    scopus 로고
    • A theoretical extension of the technology acceptance model: Four longitudinal field studies
    • V.Venkatesh,, & F.D.Davis, (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46, 186–204.
    • (2000) Management Science , vol.46 , pp. 186-204
    • Venkatesh, V.1    Davis, F.D.2
  • 53
    • 1542382496 scopus 로고    scopus 로고
    • User acceptance of information technology: Toward a unified view
    • V.Venkatesh,, M.G.Morris,, G.B.Davis,, & F.D.Davis, (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27, 425–478.
    • (2003) MIS Quarterly , vol.27 , pp. 425-478
    • Venkatesh, V.1    Morris, M.G.2    Davis, G.B.3    Davis, F.D.4
  • 55
    • 21844441398 scopus 로고    scopus 로고
    • Challenges, methodologies, and issues in the usability testing of mobile applications
    • D.Zhang,, & B.Adipat, (2005). Challenges, methodologies, and issues in the usability testing of mobile applications. International Journal of Human-Computer Interaction, 18, 293–308. doi:10.1207/s15327590ijhc1803_3
    • (2005) International Journal of Human-Computer Interaction , vol.18 , pp. 293-308
    • Zhang, D.1    Adipat, B.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.