메뉴 건너뛰기




Volumn 28, Issue 1, 2015, Pages 243-258

Critical success factors for different stages of business process management adoption – a case study

Author keywords

Business process management (BPM); Case study; Critical success factors (CSFs); Slovenian public company; Stage of BPM

Indexed keywords

BUSINESS; CRITICAL ANALYSIS; MANAGEMENT PRACTICE;

EID: 84938305310     PISSN: 1331677X     EISSN: None     Source Type: Journal    
DOI: 10.1080/1331677X.2015.1041776     Document Type: Article
Times cited : (44)

References (41)
  • 2
    • 41849146065 scopus 로고    scopus 로고
    • Critical success factors in business performance management – Striving for success
    • Ariyachandra, T. R., & Frolick, M. N. (2008). Critical success factors in business performance management – Striving for success. Information Systems Management, 25, 113–120 doi:10.1080/10580530801941504
    • (2008) Information Systems Management , vol.25 , pp. 113-120
    • Ariyachandra, T.R.1    Frolick, M.N.2
  • 3
    • 84873120861 scopus 로고    scopus 로고
    • Means of achieving business process management success factors
    • P. Ein-Dor, A. Poulymenakou, & M. Amam, Athens: Athens University of Economics and Business
    • Bandara, W., Alibabaei, A., & Aghdasi, M. (2009 september 25–27). Means of achieving business process management success factors. In P. Ein-Dor, A. Poulymenakou, & M. Amami (Eds.), Proceedings of the 4th Mediterranean conference on information systems. Athens: Athens University of Economics and Business.
    • (2009) Proceedings of the 4Th Mediterranean Conference on Information Systems
    • Bandara, W.1    Alibabaei, A.2    Aghdasi, M.3
  • 7
    • 84866008997 scopus 로고    scopus 로고
    • An organizational approach to BPM: The experience of an Australian transport provider
    • In J. vom Brocke & M. Rosemann , Springer: Berlin
    • de Bruin, T., & Doebeli, G. (2010). An organizational approach to BPM: The experience of an Australian transport provider. In J. vom Brocke & M. Rosemann (Eds.), Handbook on business process management 2: International handbooks on information systems (pp. 37–81). Springer: Berlin.
    • (2010) Handbook on Business Process Management 2: International Handbooks on Information Systems , pp. 37-81
    • De Bruin, T.1    Doebeli, G.2
  • 11
    • 34249994560 scopus 로고    scopus 로고
    • Towards E-government by business process change – A methodology for public sector
    • Indihar Štemberger, M., & Jaklič, J. (2007). Towards E-government by business process change – A methodology for public sector. International Journal of Information Management, 27, 221–232 doi:10.1016/j.ijinfomgt.2007.02.006
    • (2007) International Journal of Information Management , vol.27 , pp. 221-232
    • Indihar Štemberger, M.1    Jaklič, J.2
  • 12
    • 77749328131 scopus 로고    scopus 로고
    • Business process management software selection – Two case studies
    • Indihar Štemberger, M., Bosilj-Vukšić, V., & Jaklič, J. (2009). Business process management software selection – Two case studies. Economic Research-Ekonomska Istraživanja, 22, 84–99 Retrieved from: http://hrcak.srce.hr/index.php?show=clanak&id_clanak_jezik=74273
    • (2009) Economic Research-Ekonomska Istraživanja , vol.22 , pp. 84-99
    • Indihar Štemberger, M.1    Bosilj-Vukšić, V.2    Jaklič, J.3
  • 15
    • 84929848077 scopus 로고    scopus 로고
    • Critical success factors in business process management – A literature review
    • In T. Leino (Ed.), Turku: Turku Centre for Computer Science
    • Ohtonen, J., & Lainema, T. (2011). Critical success factors in business process management – A literature review. In T. Leino (Ed.), Proceedings of IRIS 2011: TUCS lecture notes (pp. 572–585). Turku: Turku Centre for Computer Science.
    • (2011) Proceedings of IRIS 2011: TUCS Lecture Notes , pp. 572-585
    • Ohtonen, J.1    Lainema, T.2
  • 16
    • 84986077030 scopus 로고    scopus 로고
    • Business process management – Lessons from European business
    • Pritchard, J. P., & Armistead, C. (1999). Business process management – Lessons from European business. Business Process Management Journal, 5, 10–35 doi:10.1108/14637159910249144
    • (1999) Business Process Management Journal , vol.5 , pp. 10-35
    • Pritchard, J.P.1    Armistead, C.2
  • 17
    • 84892411421 scopus 로고    scopus 로고
    • How ‘critical’ are the critical success factors (CSFs)?
    • Ram, J., & Corkindale, D. (2014). How ‘critical’ are the critical success factors (CSFs)? Business Process Management Journal, 20, 151–174 doi:10.1108/BPMJ-11-2012-0127
    • (2014) Business Process Management Journal , vol.20 , pp. 151-174
    • Ram, J.1    Corkindale, D.2
  • 18
    • 84938395811 scopus 로고    scopus 로고
    • A study into the critical success factors when implementing business process management systems
    • In M. Khosrow-Pour (Ed.), Vancouver: IGI Publishing
    • Ravesteyn, J. P. P. (2007). A study into the critical success factors when implementing business process management systems. In M. Khosrow-Pour (Ed.), Managing worldwide operations and communications with information technology (pp. 1291–1293). Vancouver: IGI Publishing.
    • (2007) Managing Worldwide Operations and Communications with Information Technology , pp. 1291-1293
    • Ravesteyn, J.1
  • 19
    • 77953317978 scopus 로고    scopus 로고
    • Surveying the critical success factors of BPM-systems implementation
    • Ravesteyn, J. P. P., & Batenburg, R. (2010). Surveying the critical success factors of BPM-systems implementation. Business Process Management Journal, 16, 492–507 doi:10.1108/14637151011049467
    • (2010) Business Process Management Journal , vol.16 , pp. 492-507
    • Ravesteyn, J.1    Batenburg, R.2
  • 20
    • 84869142098 scopus 로고    scopus 로고
    • Success factors of business process management systems
    • In A. Cater-Steel, D. Roberts, & M. Toleman (Eds.), Toowoomba, Australia: AISeL
    • Ravesteyn, J. P. P., & Versendaal, J. M. (2007). Success factors of business process management systems. In A. Cater-Steel, D. Roberts, & M. Toleman (Eds.), ACIS 2007 Proceedings of the 18th Australasian conference on information systems (pp. 396–406). Toowoomba, Australia: AISeL.
    • (2007) ACIS 2007 Proceedings of the 18Th Australasian Conference on Information Systems , pp. 396-406
    • Ravesteyn, J.1    Versendaal, J.M.2
  • 22
    • 84870636126 scopus 로고    scopus 로고
    • The phenomenon of business process management: Practitioners’ emphasis. Proceedings of the18th European conference on information systems (ECIS 2010)
    • Reiter, S., Stewart, G., Bruce, C., Bandara, W., & Rosemann, M. (2010). The phenomenon of business process management: Practitioners’ emphasis. Proceedings of the18th European conference on information systems (ECIS 2010), Pretoria.
    • (2010) Pretoria
    • Reiter, S.1    Stewart, G.2    Bruce, C.3    Bandara, W.4    Rosemann, M.5
  • 23
    • 84883624910 scopus 로고    scopus 로고
    • Critical success factors for business process management for small and medium banks in Nigeria
    • Ringim, K. J., Razalli, M. R., & Hasnan, N. (2012). Critical success factors for business process management for small and medium banks in Nigeria. Business and Management Review, 2, 83–91 Retrieved from http://www.businessjournalz.org/articlepdf/BMR_11216.pdf
    • (2012) Business and Management Review , vol.2 , pp. 83-91
    • Ringim, K.J.1    Razalli, M.R.2    Hasnan, N.3
  • 25
    • 70349445318 scopus 로고    scopus 로고
    • Case study and maturity model for business process management implementation
    • In U. Dayal, J. Eder, J. Koehler, & H. A. Reijers (Eds.), Heidelberg: Springer
    • Rohloff, M. (2009). Case study and maturity model for business process management implementation. In U. Dayal, J. Eder, J. Koehler, & H. A. Reijers (Eds.), Business process management: Lecture notes in computer science (pp. 128–142). Heidelberg: Springer.
    • (2009) Business Process Management: Lecture Notes in Computer Science , pp. 128-142
    • Rohloff, M.1
  • 28
    • 84883382276 scopus 로고    scopus 로고
    • Rummler-Brache Group
    • Rummler-Brache Group. (2004). Business process management in US firms today. Retrieved from http://rummler-brache.com/upload/files/PPI_Research_Results.pdf
    • (2004) Business Process Management in US Firms Today
  • 29
    • 84987633458 scopus 로고    scopus 로고
    • Influence of organizational culture on the success of business process management in Lithuanian public sector organizations
    • Ruževičius, J., Klimas, D., & Veleckaite, R. (2012). Influence of organizational culture on the success of business process management in Lithuanian public sector organizations. Current Issues of Business and Law, 7, 1–16 Retrieved from http://www.vta.ttvam.lt/index.php/vta/article/view/144
    • (2012) Current Issues of Business and Law , vol.7 , pp. 1-16
    • Ruževičius, J.1    Klimas, D.2    Veleckaite, R.3
  • 31
    • 52949139049 scopus 로고    scopus 로고
    • The impact of business process orientation on financial and non-financial performance
    • Škrinjar, R., Bosilj-Vukšić, V., & Indihar Štemberger, M. (2008). The impact of business process orientation on financial and non-financial performance. Business Process Management Journal, 14, 738–754 doi:10.1108/14637150810903084
    • (2008) Business Process Management Journal , vol.14 , pp. 738-754
    • ŠKrinjar, R.1    Bosilj-Vukšić, V.2    Indihar Štemberger, M.3
  • 32
    • 84870395095 scopus 로고    scopus 로고
    • Increasing process orientation with business process management: Critical practices
    • Škrinjar, R., & Trkman, P. (2013). Increasing process orientation with business process management: Critical practices. International Journal of Information Management, 33, 48–60 doi:10.1016/j.ijinfomgt.2012.05.011
    • (2013) International Journal of Information Management , vol.33 , pp. 48-60
    • ŠKrinjar, R.1    Trkman, P.2
  • 33
    • 67249125108 scopus 로고    scopus 로고
    • Towards a BPM success model: An analysis in South African financial services organisations
    • In T. Halpin, J. Krogstie, S. Nurcan, E. Proper, R. Schmidt, P. Soffer, & R. Ukor (Eds.), Berlin Heidelberg: Springer
    • Thompson, G., Seymour, L. F., & O’Donovan, B. (2009). Towards a BPM success model: An analysis in South African financial services organisations. In T. Halpin, J. Krogstie, S. Nurcan, E. Proper, R. Schmidt, P. Soffer, & R. Ukor (Eds.), Enterprise, business-process and information systems modeling (pp. 1–13). Berlin Heidelberg: Springer.
    • (2009) Enterprise, Business-Process and Information Systems Modeling , pp. 1-13
    • Thompson, G.1    Seymour, L.F.2    O’donovan, B.3
  • 34
    • 76449093336 scopus 로고    scopus 로고
    • The critical success factors of business process management
    • Trkman, P. (2009). The critical success factors of business process management. International Journal of Information Management, 30, 125–134 doi:10.1016/j.ijinfomgt.2009.07.003
    • (2009) International Journal of Information Management , vol.30 , pp. 125-134
    • Trkman, P.1
  • 37
    • 79955617738 scopus 로고    scopus 로고
    • Culture in business process management: A literature review
    • vom Brocke, J., & Sinnl, T. (2011). Culture in business process management: A literature review. Business Process Management Journal, 17, 357–378 doi:10.1108/14637151111122383
    • (2011) Business Process Management Journal , vol.17 , pp. 357-378
    • Vom Brocke, J.1    Sinnl, T.2
  • 40
    • 70149110659 scopus 로고    scopus 로고
    • Business process management as an important factor for a successful ERP system implementation
    • Žabjek, D., Kovačič, A., & Indihar Štemberger, M. (2008). Business process management as an important factor for a successful ERP system implementation. Economic Research-Ekonomska Istraživanja, 21, 1–18 Retrieved from http://hrcak.srce.hr/index.php?show=clanak&id_clanak_ jezik=60008
    • (2008) Economic Research-Ekonomska Istraživanja , vol.21 , pp. 1-18
    • ŽAbjek, D.1    Kovačič, A.2    Indihar Štemberger, M.3
  • 41
    • 84911974729 scopus 로고    scopus 로고
    • Business process management: A boundaryless approach to modern competitiveness
    • Zairi, M. (1997). Business process management: A boundaryless approach to modern competitiveness. Business Process Management Journal, 3, 64–80 doi:10.1108/14637159710161585
    • (1997) Business Process Management Journal , vol.3 , pp. 64-80
    • Zairi, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.