Surveying the critical success factors of BPM-systems implementation

Business Process Management Journal

Volumn 16, Issue 3, 2010, Pages 492-507

  Ravesteyn, Pascal ^a   Batenburg, Ronald ^b  

^a UNIVERSITY OF APPLIED SCIENCES UTRECHT   (Netherlands)

^b UTRECHT UNIVERSITY   (Netherlands)

Author keywords

Critical success factors; Process management; Systems analysis; The Netherlands

Indexed keywords

EID: 77953317978     PISSN: 14637154     EISSN: None     Source Type: Journal    
DOI: 10.1108/14637151011049467     Document Type: Article

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