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Volumn 17, Issue 6, 2015, Pages e134-

The development of online doctor reviews in China: An analysis of the largest online doctor review website in China

Author keywords

China health system; Online doctor reviews; Patient empowerment; Physician quality; Qualitative review; Quantitative review

Indexed keywords

CHINA; CHINESE MEDICINE; DOCTOR PATIENT RELATION; GENERAL SURGERY; GYNECOLOGY; HEALTH CARE QUALITY; HUMAN; INTERNET; OBSTETRICS; ODDS RATIO; PATIENT PARTICIPATION; PEDIATRICS; PHYSICIAN; STATISTICAL MODEL;

EID: 84936771799     PISSN: None     EISSN: 14388871     Source Type: Journal    
DOI: 10.2196/jmir.4365     Document Type: Article
Times cited : (82)

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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.