An analysis of smart tourism system satisfaction scores: The role of priced versus average quality

Computers in Human Behavior

Volumn 50, Issue , 2015, Pages 610-617

  Kim, Jin Young ^a   Canina, Linda ^b  

^a Kyung Hee University   (South Korea)

^b 335 Statler Hall   (United States)

Author keywords

Comparison level theory; Hotel industry; Prospect theory; User generated contents

Indexed keywords

ALGORITHMS; CUSTOMER SATISFACTION; ONLINE SYSTEMS;

COMPARISON STANDARD; COMPARISON-LEVEL THEORY; HOTEL INDUSTRY; NEGATIVE DEVIATIONS; PROSPECT THEORY; RESEARCH OPPORTUNITIES; SYSTEM SATISFACTION; USER-GENERATED CONTENT;

GROUP THEORY;

EID: 84930042997     PISSN: 07475632     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.chb.2015.02.070     Document Type: Article

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