Antecedents of supervisor trust in collectivist cultures: Evidence from Turkey and China

Organizational Trust: A Cultural Perspective

Volumn , Issue , 2010, Pages 311-335

  Wasti, S Arzu ^a   Tan, Hwee Hoon ^b  

^a SABANCI UNIVERSITY   (Turkey)

^b SINGAPORE MANAGEMENT UNIVERSITY   (Singapore)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84925615413     PISSN: None     EISSN: None     Source Type: Book    
DOI: 10.1017/CBO9780511763106.013     Document Type: Chapter

References (46)

1. Aycan, Z. 2001. ‘Human resource management in Turkey: Current issues and future challenges’. International Journal of Manpower, 22(3), 252–61.
2. Aycan, Z 2005. ‘The interplay between cultural and institutional/structural contingencies in human resource management practices’. International Journal of Human Resource Management, 16,1083–119.
3. Branzei, O., Vertinsky, I. and Camp II, R. D. 2007. ‘Culture-contingent signs of trust in emergent relationships’. Organizational Behavior and Human Decision Processes, 104, 61–82.
4. Chen, Z.X., Tsui, A. S. and Farh, J. L. 2002. ‘Loyalty to supervisor vs. organizational commitment: relationships to employee performance in China’. Journal of Occupational and Organizational Psychology, 75, 339–56.
5. Cheng, B. S., Chou, L. F., Wu, T. Y., Huang, M. P. and Farh, J. L. 2004. ‘Paternalistic leadership and subordinate responses: establishing a leadership model in Chinese organizations’. Asian Journal of Social Psychology, 7, 89–117.
6. Cheng, B.S., Jiang, D.Y. and Riley, H.J. 2003. ‘Organizational commitment, supervisory commitment, and employee outcomes in Chinese context: proximal hypothesis or global hypothesis?’ Journal of Organizational Behavior, 2, 313–34.
7. Child, J. and Mollering, G. 2003. ‘Contextual confidence and active trust development in the Chinese business environment’. Organization Science, 14, 69–80.
8. Chua, R., Morris, M. and Ingram, P. 2005. The Social Structure of Affect- and Cognition-based Trust in Chinese and American Managerial Networks. Working Paper. Columbia Business School.
9. Dietz, G. and Den Hartog, D. 2006. ‘Measuring trust inside organizations’. Personnel Review, 35(5), 557–88.
10. Dirks, K. T. and Ferrin, D. L. 2002. ‘Trust in leadership: meta-analytic findings and implications for research and practice’. Journal of Applied Psychology, 87, 611–28.
11. Doney, P. M., Cannon, J. P. and Mullen, M. R. 1998. ‘Understanding the influence of national culture on the development of trust’. Academy of Management Review, 23, 601–20.
12. Farh, J.L. and Cheng, B. S. 2000. ‘A cultural analysis of paternalistic leadership in Chinese organizations’. In J. T. Li, A. S. Tsui and E. Weldon (eds.) Management and Organizations in the Chinese Context. London: Macmillan, 85–127.
13. Fiske, A. P. 1992. ‘The four elementary forms of sociality: framework for a unified theory of social relations’. Psychological Review, 99,689–723.
14. Gillespie, N. A. and Mann, L. 2004. ‘Transformational leadership and shared values: the building blocks of trust’. Journal of Managerial Psychology, 19(6), 588–607.
15. Hall, E.T. 1976. Beyond Culture. New York: Doubleday.
16. Hampden-Turner, C. and Trompenaars, F. 1993. The Seven Cultures of Capitalism. New York: Currency/Double Day.
17. Hofstede, G. 1994. ‘Management scientists are human’. Management Science, 40, 4–13.
18. Hofstede, G 2001. Culture’s Consequences: Comparing Values, Behaviors, Institutions and Organizations across Nations. Thousand Oaks, CA: Sage.
19. House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W. and Gupta, P. (eds.) 2004. Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies. Thousand Oaks, CA: Sage.
20. Javidan, M., House, R. J., Dorfman, P. W., Hanges, P. J. and de Luque, M. S. 2006. ‘Conceptualizing and measuring cultures and their consequences: a comparative review of GLOBE’s and Hofstede’s approaches’. Journal of International Business Studies, 37, 897–914.
21. Kağitҫibași, Ҫ. 1997. ‘Individualism and collectivism’. In J. W. Berry, M.H. Segall and Ҫ. Kağitҫibași (eds.) Handbook of Cross-Cultural Psychology, 2nd edn. Boston: Allyn and Bacon, vol. III, 2–49.
22. Katigbak, M.S., Church, A.T., Guanzon-Lapena, M.A., Carlota, A.J. and del Pilar, G. H. 2002. ‘Are indigenous personality dimensions culture specific? Phillipine inventories and the five-factor model’. Journal of Personality and Social Psychology, 82, 89–91.
23. Korsgaard, M. A., Brodt, S. E. and Whitener, E. M. 2002. ‘Trust in the face of conflict: the role of managerial trustworthy behavior and organizational context’. Journal of Applied Psychology, 87, 312-19.
24. Kramer, R. M. 1996. ‘Divergent realities and convergent disappointments in the hierarchic relation: trust and the intuitive auditor at work’. In R. M. Kramer and T. R. Tyler (eds.) Trust in Organizations. Thousand Oaks, CA: Sage, 216–145.
25. Leung, K. and Bond, M. H. 2004. ‘Social axioms: a model for social beliefs in multicultural perspective’. Advances in Experimental Social Psychology, 36, 119–97.
26. Lewicki, R. and Bunker, B. 1996. ‘Developing and maintaining trust in work relationships’. In R.M. Kramer and T. R. Tyler (eds.) Trust in Organizations. Thousand Oaks, CA: Sage, 114–39.
27. Lewicki, R.J., McAllister, D.J. and Bies, R.J. 1998. ‘Trust and distrust: new relationships and realities’. Academy of Management Review, 23, 438–58.
28. Lewicki, R.J., Tomlinson, E. C. and Gillespie, N. 2006. ‘Models of interpersonal trust development: theoretical approaches, empirical evidence, and future directions’. Journal of Management, 32(6), 991–1022.
29. Mayer, R.C., Davis, J.H. and Schoorman, F.D. 1995. ‘An integrative model of organizational trust’. Academy of Management Review, 20, 709–34.
30. McAllister, D. J. 1995. ‘Affect-based and cognition-based trust as foundations for interpersonal cooperation in organizations’. Academy ofManagement Journal, 38, 24–59.
31. Meyer, K. E. 2006. ‘Asian management research needs more self-confidence’. Asia Pacific Journal of Management, 23,119–37.
32. Mizrachi, N., Drori, I. and Anspach, R.R. 2007. ‘Repertoires of trust: the practice of trust in a multinational organization amid political conflict’. American Sociological Review, 72,143–65.
33. Morris, M. W., Podolny, J. M. and Ariel, S. 2000. ‘Missing relations: incorporating relational constructs into models of culture’. In P. C. Earley and H. Singh (eds.) Innovations in International and Cross-cultural Management. Thousand Oaks, CA: Sage, 52–90.
34. Park, S.H. and Luo, Y. 2001. ‘Guanxi and organizational dynamics: organizational networking in Chinese firms’. Strategic Management Journal, 22(5), 455–77.
35. Rousseau, D. M. and Fried, Y. 2001. ‘Location, location, location: contextualizing organizational research’. Journal of Organizational Behavior, 22, 1–13.
36. Sanchez-Burks, J. 2005. ‘Protestant relational ideology: the cognitive underpinnings and organizational implications of an American anomaly’. Research in Organizational Behavior, 26, 265–305.
37. Sanchez-Burks, J. and Lee, F. 2007. ‘Cultural psychology of workways’. In S. Shinobu and D. Cohen (eds.) Handbook of Cross Cultural Psychology. New York: Lawrence Erlbaum.
38. Saunders, M. N. K. and Thornhill, A. 2004. ‘Trust and mistrust in organizations: an exploration using an organisational justice framework’. European Journal of Work and Organisational Psychology, 13(2), 229–39.
39. Schoorman, F. D., Mayer, R. C. and Davis, J. H. 1996. ‘Empowerment in veterinary clinics: the role of trust in delegation’. Paper presented at the 11th Annual Meeting of Society for Industrial and Organizational Psychology.
40. Schoorman, F. D., Mayer, R. C. and Davis, J. H 2007. ‘An integrative model of organizational trust: past, present, and future’. Academy ofManagement Review, 32(2), 344–54.
41. Sheppard, B.H. and Sherman, D.M. 1998. ‘The grammars of trust: a model and general implications’. Academy ofManagement Review, 23(3), 422–37.
42. Tan, H. H. and Chee, D. 2005. ‘Understanding interpersonal trust in a Confucian- influenced society: an exploratory study’. International Journal of Cross- cultural Management, 5, 197–212.
43. Triandis, H. C. 1995. Individualism and Collectivism. Boulder, CO: Westview Press.
44. Wasti, S.A., Tan, H.H., Brower, H.H. and Önder, C. 2007. ‘Cross-cultural measurement of supervisor trustworthiness: an assessment of measurement invariance across three cultures’. Leadership Quarterly, 18, 477–89.
45. Whitener, E.M., Brodt, S. E., Korsgaard, M. A. and Werner, J. M. 1998. ‘Managers as initiators of trust: an exchange relationship framework for understanding managerial trustworthy behavior’. Academy of Management Review, 23(3), 513–30.
46. Zand, D.E. 1972. ‘Trust and managerial problem solving’. Administrative Science Quarterly, 17(2), 229–39.