Validation of a clinical leadership qualities framework for managers in aged care: A Delphi study

Journal of Clinical Nursing

Volumn 24, Issue 7-8, 2015, Pages 999-1010

  Jeon, Yun Hee ^a   Conway, Jane ^a,b,c   Chenoweth, Lynn ^d   Weise, Janelle ^a   Thomas, Tamsin Ht ^a   Williams, Anna ^a  

^a UNIVERSITY OF SYDNEY   (Australia)

^b UNIVERSITY OF NEW ENGLAND   (Australia)

^c UNIVERSITY OF NEWCASTLE   (Australia)

^d UNIVERSITY OF TECHNOLOGY SYDNEY   (Australia)

Author keywords

Aged care; Delphi study; Leadership; Long term care; Management

Indexed keywords

AUSTRALIA; CONSENSUS; DELPHI STUDY; GERIATRICS; HEALTH PERSONNEL ATTITUDE; HUMAN; LEADERSHIP; NURSE ADMINISTRATOR;

ATTITUDE OF HEALTH PERSONNEL; AUSTRALIA; CONSENSUS; DELPHI TECHNIQUE; GERIATRICS; HUMANS; LEADERSHIP; NURSE ADMINISTRATORS;

EID: 84925267303     PISSN: 09621067     EISSN: 13652702     Source Type: Journal    
DOI: 10.1111/jocn.12682     Document Type: Article

References (46)

1. Anderson R, Corazzini K & McDaniel R (2004) Complexity science and the dynamics of climate and communication: reducing nursing home turnover. The Gerontologist 44, 378-388.
2. Aroian JF, Patsdaughter CA & Wyszynski ME (2000) DONs in long-term care facilities: contemporary roles, current credentials, and educational needs. Nursing Economics 18, 149-156.
3. Borrill C, West M & Dawson J (2005) The Relationship between Leadership, People Management, Staff Satisfaction and Intentions to Leave. Aston University, Aston Business School, Birmingham, UK.
4. Brannon D, Zinn J, Mor V & Davis J (2002) An exploration of job, organizational, and environmental factors associated with high and low nursing assistant turnover. The Gerontologist 42, 159-168.
5. Colon-Emeric C, Lekan-Rutledge D, Utley-Smith Q, Ammarell N, Bailey D, Piven M, Corazzini K & Anderson R (2006) Connection, regulation, and care plan innovation: a case study of four nursing homes. Health Care Management Review 31, 337-346.
6. Conway J, Jeon Y-H & Edwards C (2013) Implementing a Clinical Leadership Program in Aged Care: The CLIAC Experience. The 25th International Council of Nurses (ICN) Quadrennial Congress, Melbourne, Vic., Australia.
7. Department of Health Victoria (2010) Governing quality in public sector residential aged care: An organisational readiness tool. Available at: http://www.health.vic.gov.au/agedcare/downloads/pdf/readiness_tool.pdf (accessed 1 February 2011).
8. Deutschman MT (2001) Interventions to nurture excellence in the nursing home culture. Journal of Gerontological Nursing 27, 37-43.
9. Deutschman MT (2005) An ethnographic study of nursing home culture to define organizational realities of culture change. Journal of Health and Human Services Administration 28, 246-281.
10. Duffield C (2005) A master class for nursing unit managers: an Australian example. Journal of Nursing Management 13, 68-73.
11. Edvardsson D & Innes A (2010) Measuring person-centered care: a critical comparative review of published tools. The Gerontologist 50, 834-846.
12. Edvardsson D, Winblad B & Sandman PO (2008) Person-centred care of people with severe Alzheimer's disease: current status and ways forward. Lancet Neurology 7, 362-367.
13. Fox RT, Fox DH & Wells PJ (1999) Performance of first-line management functions on productivity of hospital unit personnel. Journal of Nursing Administration 29, 12-18.
14. Gagnon S, Rithchie J, Lynch A, Drouin S, Cass V, Rinfret N, Rouleau C & Valois M (2006) Job Satisfaction and Retention of Nursing Staff: The Impact of Nurse Management Leadership. Canadian Health Services Research Foundation, Toronto, ON.
15. Gilmartin MJ & D'Aunno TA (2007) Leadership research in healthcare: a review and roadmap. The Academy of Management Annals 1, 387-438.
16. Hasson F, Keeney S & McKenna H (2000) Research guidelines for the Delphi survey technique. Journal of Advanced Nursing 32, 1008-1015.
17. Hewison A (2004) Management for Nurses and Health Professionals. Blackwell Science, Oxford.
18. Hewison A (2006) Editorial. Middle management and nursing. Journal of Nursing Management 14, 1-4.
19. Hsu C & Sandford B (2007) The Delphi technique making sense of consensus. Practical Assessment Research and Evaluation 12, 1-8.
20. Hughes E (2005) Nurses' perceptions of continuing professional development. Nursing Standard 19, 41-49.
21. IBM Corp (2011) IBM SPSS Statistics for Windows, Version 20.0. IBM Corp, Armonk, NY.
22. Jeon Y-H, Merlyn T, Sansoni E & Glasgow N (2008) Final Report: Optimising the Residential Aged Care Workforce: Leadership & Management Study, Australian Primary Health Care Research Institute, The Australian National University, Canberra, ACT, Australia.
23. Jeon Y-H, Glasgow NJ, Merlyn T & Sansoni E (2010a) Policy options to improve leadership of middle managers in the Australian residential aged care setting: a narrative synthesis. BioMed Central Health Services Research 10, 190.
24. Jeon Y-H, Merlyn T & Chenoweth L (2010b) Leadership and management in the aged care sector: a narrative synthesis. Australasian Journal on Ageing 29, 54-60.
25. Jeon Y-H, Simpson J, Chenoweth L, Cunich M & Kendig H (2013) The effectiveness of an aged care specific leadership and management program on workforce, work environment, and care quality outcomes: design of a cluster randomised controlled trial. Implementation Science 8, 126.
26. Kash RA, Castle NG & Phillips CD (2007) Nursing home spending, staffing, and turnover. Health Care Management Review 32, 253-262.
27. Keeney S, Hasson F & McKenna H (2011) Analysing data from a Delphi and reporting results. In The Delphi Technique in Nursing and Health Research. John Wiley & Sons Ltd, UK, pp. 84-95.
28. Kitwood T (1997) Dementia Reconsidered: The Person Comes First. Open University Press, Buckingham.
29. Kitwood T & Bredin K (1992) Towards a theory of dementia care: personhood and well-being. Ageing and society 12, 269-287.
30. Large S, Macleod A, Cunningham G & Kitson A (2005) RCN Clinical Leadership Programme Transforming Clinical Leaders to become Agents of Positive Change. RCN Institute, London.
31. Larsen L, Cummins J, Brown H, Ajmal T, Beers H & Lee J (2005) Learning from Evaluation: Summary of Reports of Evaluation of Leadership Initiatives. Office of Public Management and the NHS Leadership Centre, London.
32. Mackoff B & Triolo P (2008) Why do nurse managers stay? Building a model of engagement: part 1, dimensions of engagement. Journal of Nursing Administration 38, 118-124.
33. Marquis R, Freegard H & Hoogland L (2004) Cultures that support caregiver retention in residential aged care. Geriaction 22, 3-12.
34. McGillis Hall L, McGilton KS, Krejci J, Pringle D, Johnston E, Fairley L & Brown M (2005) Enhancing the quality of supportive supervisory behavior in long-term care facilities. Journal of Nursing Administration 35, 181-187.
35. Morgan DG, Stewart NJ, D'Arcy C & Cammer AL (2005) Creating and sustaining dementia special care units in rural nursing homes: the critical role of nursing leadership. Nursing Leadership 18, 74.
36. Morjikian RL, Kimball B & Joynt J (2007) Leading change: the nurse executive's role in implementing new care delivery models. Journal of Nursing Administration 37, 399-404.
37. Page A (2004) Keeping Patients Safe: Transforming the Work Environment of Nurses. National Academies Press, Washington D.C.
38. Pearson A, Laschinger H, Porritt K, Jordan Z, Tucker D & Long L (2007) Comprehensive systematic review of evidence on developing and sustaining nursing leadership that fosters a healthy work environment in healthcare. International Journal of Evidence-based Healthcare 5, 208-253.
39. Pennington K, Scott J & Magilvy K (2003) The role of certified nursing assistants in nursing homes. Journal of Nursing Administration 33, 578-584.
40. Priest A (2006) What's Ailing our Nurses? A Discussion of the Major Issues Affecting Nursing Human Resources in Canada. Canadian Health Services Research Foundation, Toronto, ON.
41. Productivity Commission (2011) Caring For Older Australians, Report No. 53, Final Inquiry Report, Canberra.
42. Reinhard SC & Young HM (2009) The nursing workforce in long-term care. Nursing Clinics of North America 44, 161-168.
43. Scalzi CC, Evans LK, Barstow A & Hostvedt K (2006) Barriers and enablers to changing organizational culture in nursing homes. Nursing Administration Quarterly 30, 368-372.
44. Skills for Care (2006) Leadership & Management: A Strategy for the Social Care Workforce, Skills for Care. Topss England, Leeds, UK.
45. Stanley D (2006) Recognizing and defining clinical nurse leaders. British Journal of Nursing 15, 108-111.
46. Wieck KL, Prydun M & Walsh T (2002) What the emerging workforce wants in its leaders. Journal of Nursing Scholarship 34, 283-288.