메뉴 건너뛰기




Volumn 36, Issue , 2015, Pages 1-22

How do we progress? An exploration of alternate explanations for BPM capability development

Author keywords

Business Process Management; Capability Development; Organizational Change; Process Theory

Indexed keywords

ENTERPRISE RESOURCE MANAGEMENT;

EID: 84921718128     PISSN: 15293181     EISSN: None     Source Type: Journal    
DOI: 10.17705/1cais.03601     Document Type: Article
Times cited : (23)

References (63)
  • 1
    • 0000050376 scopus 로고
    • A primer on sequence methods
    • Abbott, A. (1990). A primer on sequence methods. Organization Science, 1(4), 375-392.
    • (1990) Organization Science , vol.1 , Issue.4 , pp. 375-392
    • Abbott, A.1
  • 3
    • 73949118428 scopus 로고    scopus 로고
    • Dynamic capabilities: A review of past research and an agenda for the future
    • Barreto, I. (2009). Dynamic capabilities: A review of past research and an agenda for the future. Journal of Management, 36(1), 256-280.
    • (2009) Journal of Management , vol.36 , Issue.1 , pp. 256-280
    • Barreto, I.1
  • 4
    • 84913634912 scopus 로고
    • Organizations: A dialectical view
    • Benson, J. (1977). Organizations: A dialectical view. Administrative Science Quarterly, 22(1), 1-21.
    • (1977) Administrative Science Quarterly , vol.22 , Issue.1 , pp. 1-21
    • Benson, J.1
  • 5
    • 0000050762 scopus 로고    scopus 로고
    • The implications of information technology infrastructure for business process redesign
    • Broadbent, M., Weill, P., & St. Clair, D. (1999). The implications of information technology infrastructure for business process redesign. MIS Quarterly, 23(2), 159-182.
    • (1999) MIS Quarterly , vol.23 , Issue.2 , pp. 159-182
    • Broadbent, M.1    Weill, P.2    St. Clair, D.3
  • 6
    • 34248154339 scopus 로고    scopus 로고
    • Network structure and innovation: The leveraging of a dual network as a distinctive relational capability
    • Capaldo, A. (2007). Network structure and innovation: The leveraging of a dual network as a distinctive relational capability. Strategic Management Journal, 28(6), 585-608.
    • (2007) Strategic Management Journal , vol.28 , Issue.6 , pp. 585-608
    • Capaldo, A.1
  • 7
    • 78650292615 scopus 로고    scopus 로고
    • Building theory about theory building: What constitutes a theoretical contribution?
    • Corley, K. G., & Gioia, D. A. (2011). Building theory about theory building: What constitutes a theoretical contribution? Academy of Management Review, 36(1), 12-32.
    • (2011) Academy of Management Review , vol.36 , Issue.1 , pp. 12-32
    • Corley, K.G.1    Gioia, D.A.2
  • 11
    • 1642305004 scopus 로고    scopus 로고
    • On the dialectics of strategic alliances
    • De Rond, M., & Bouchikhi, H. (2004). On the dialectics of strategic alliances. Organization Science, 15(1), 56-69.
    • (2004) Organization Science , vol.15 , Issue.1 , pp. 56-69
    • De Rond, M.1    Bouchikhi, H.2
  • 12
    • 0001073758 scopus 로고
    • Building theories from case study research
    • Eisenhardt, K. M. (1989). Building theories from case study research. The Academy of Management Review, 14(4), 532-550.
    • (1989) The Academy of Management Review , vol.14 , Issue.4 , pp. 532-550
    • Eisenhardt, K.M.1
  • 13
    • 33847330347 scopus 로고    scopus 로고
    • Demonstrating rigor using thematic analysis: A hybrid approach of inductive and deductive coding and theme development
    • Fereday, J., & Muir-Cochrane, E. (2008). Demonstrating rigor using thematic analysis: A hybrid approach of inductive and deductive coding and theme development. International Journal of Qualitative Methods, 5(1), 80-92.
    • (2008) International Journal of Qualitative Methods , vol.5 , Issue.1 , pp. 80-92
    • Fereday, J.1    Muir-Cochrane, E.2
  • 14
    • 65549107615 scopus 로고    scopus 로고
    • The business process maturity model: A practical approach for identifying opportunities for optimization
    • Fisher, D. M. (2004). The business process maturity model: A practical approach for identifying opportunities for optimization. BPTrends. Retrieved from http://www.bptrends.com/publicationfiles/10-04%20ART%20BP% 20Maturity%20Model%20-%20Fisher.pdf
    • (2004) BPTrends
    • Fisher, D.M.1
  • 16
    • 34047142082 scopus 로고    scopus 로고
    • The process audit
    • Hammer, M. (2007). The process audit. Harvard Business Review, 85(4), 111-123.
    • (2007) Harvard Business Review , vol.85 , Issue.4 , pp. 111-123
    • Hammer, M.1
  • 17
    • 84872732126 scopus 로고    scopus 로고
    • Process maturity models
    • Harmon, P. (2009). Process maturity models. BPTrends. Retrieved from http://www.bptrends.com/bpt/wpcontent/ publicationfiles/spotlight_051909.pdf
    • (2009) BPTrends
    • Harmon, P.1
  • 18
    • 0031108618 scopus 로고    scopus 로고
    • The performance effects of process management techniques
    • Ittner, C., & Larcker, D. (1997). The performance effects of process management techniques. Management Science, 43(4), 522-534.
    • (1997) Management Science , vol.43 , Issue.4 , pp. 522-534
    • Ittner, C.1    Larcker, D.2
  • 19
  • 20
    • 0036001765 scopus 로고    scopus 로고
    • Exploring relationships in information technology outsourcing: The interaction approach
    • Kern, T., & Willcocks, L. P. (2002). Exploring relationships in information technology outsourcing: The interaction approach. European Journal of Information Systems, 11(1), 3-19.
    • (2002) European Journal of Information Systems , vol.11 , Issue.1 , pp. 3-19
    • Kern, T.1    Willcocks, L.P.2
  • 22
    • 0033246750 scopus 로고    scopus 로고
    • Strategies for theorizing from process data
    • Langley, A. (1999). Strategies for theorizing from process data. The Academy of Management Review, 24(4), 691- 710.
    • (1999) The Academy of Management Review , vol.24 , Issue.4 , pp. 691-710
    • Langley, A.1
  • 23
    • 55249126057 scopus 로고
    • A scientific methodology for MIS case studies
    • Lee, A. (1989). A scientific methodology for MIS case studies. MIS Quarterly, 13(1), 33-50.
    • (1989) MIS Quarterly , vol.13 , Issue.1 , pp. 33-50
    • Lee, A.1
  • 25
    • 0020765012 scopus 로고
    • Power, politics, and MIS Implementation
    • Markus, M. L. (1983). Power, politics, and MIS Implementation. Communications of the ACM, 26(6), 430-444.
    • (1983) Communications of the ACM , vol.26 , Issue.6 , pp. 430-444
    • Markus, M.L.1
  • 26
    • 84934933083 scopus 로고
    • Information technology and organizational change: Causal structure in theory and research
    • Markus, M. L., & Robey, D. (1988). Information technology and organizational change: Causal structure in theory and research. Management Science, 34(5), 583-598.
    • (1988) Management Science , vol.34 , Issue.5 , pp. 583-598
    • Markus, M.L.1    Robey, D.2
  • 29
    • 0141841836 scopus 로고    scopus 로고
    • The paucity of multimethod research: A review of the information systems literature
    • Mingers, J. (2003). The paucity of multimethod research: A review of the information systems literature. Information Systems Journal, 13(3), 233-249.
    • (2003) Information Systems Journal , vol.13 , Issue.3 , pp. 233-249
    • Mingers, J.1
  • 30
    • 0012135877 scopus 로고    scopus 로고
    • De-escalating information technology projects: Lessons from the Denver international airport
    • Montealegre, R., & Keil, M. (2000). De-escalating information technology projects: Lessons from the Denver international airport. MIS Quarterly, 24(3), 417-447.
    • (2000) MIS Quarterly , vol.24 , Issue.3 , pp. 417-447
    • Montealegre, R.1    Keil, M.2
  • 32
    • 53349142494 scopus 로고
    • A social process model of user-analyst relationships
    • Newman, M., & Robey, D. (1992). A social process model of user-analyst relationships. MIS Quarterly, 16(2), 249- 266.
    • (1992) MIS Quarterly , vol.16 , Issue.2 , pp. 249-266
    • Newman, M.1    Robey, D.2
  • 33
    • 84879116566 scopus 로고    scopus 로고
    • Business process management capabilities in local governments: A multi-method study
    • Niehaves, B., Plattfaut, R., & Becker, J. (2013). Business process management capabilities in local governments: A multi-method study. Government Information Quarterly, 30(3), 217-225.
    • (2013) Government Information Quarterly , vol.30 , Issue.3 , pp. 217-225
    • Niehaves, B.1    Plattfaut, R.2    Becker, J.3
  • 36
    • 0033246744 scopus 로고    scopus 로고
    • Building process theory with narrative: From description to explanation
    • Pentland, B. (1999). Building process theory with narrative: From description to explanation. Academy of Management Review, 24(4), 711-724.
    • (1999) Academy of Management Review , vol.24 , Issue.4 , pp. 711-724
    • Pentland, B.1
  • 37
    • 0031496081 scopus 로고    scopus 로고
    • Turbulence in organizations: New metaphors for organizational research
    • Polley, D. (1997). Turbulence in organizations: New metaphors for organizational research. Organization Science, 8(5), 445-457.
    • (1997) Organization Science , vol.8 , Issue.5 , pp. 445-457
    • Polley, D.1
  • 38
    • 84877992165 scopus 로고    scopus 로고
    • Maturity models in information systems research: Literature search and analysis
    • Poeppelbuss, J., Niehaves, B., Simons, A., & Becker, J. (2011). Maturity models in information systems research: Literature search and analysis. Communications of the AIS, 29(27), 505-527.
    • (2011) Communications of the AIS , vol.29 , Issue.27 , pp. 505-527
    • Poeppelbuss, J.1    Niehaves, B.2    Simons, A.3    Becker, J.4
  • 39
    • 84986077030 scopus 로고    scopus 로고
    • Business process management-lessons from European business
    • Pritchard, J., & Armistead, C. (1999). Business process management-lessons from European business. Business Process Management Journal, 5(1), 10-32.
    • (1999) Business Process Management Journal , vol.5 , Issue.1 , pp. 10-32
    • Pritchard, J.1    Armistead, C.2
  • 40
    • 77957367409 scopus 로고    scopus 로고
    • Leveraging IT capabilities and competitive process capabilities for the management of interorganizational relationship portfolios
    • Rai, A., & Tang, X. (2010). Leveraging IT capabilities and competitive process capabilities for the management of interorganizational relationship portfolios. Information Systems Research, 21(3), 516-542.
    • (2010) Information Systems Research , vol.21 , Issue.3 , pp. 516-542
    • Rai, A.1    Tang, X.2
  • 41
    • 0000836917 scopus 로고    scopus 로고
    • The nature of research: Qualitative or quantitative, narrative or paradigmatic?
    • Remenyi, D., & Williams, B. (1996). The nature of research: Qualitative or quantitative, narrative or paradigmatic? Information Systems Journal, 6(2), 131-46.
    • (1996) Information Systems Journal , vol.6 , Issue.2 , pp. 131-146
    • Remenyi, D.1    Williams, B.2
  • 44
    • 70349445318 scopus 로고    scopus 로고
    • Case study and maturity model for business process management implementation
    • U. Dalay, J. Eder, J. Koehler, & H. A. Reijers (Eds.). Berlin: Springer
    • Rohloff, M. (2009b). Case study and maturity model for business process management implementation. In U. Dalay, J. Eder, J. Koehler, & H. A. Reijers (Eds.), Business process management (LNCS 5701, pp. 128-142). Berlin: Springer.
    • (2009) Business process management (LNCS 5701, , pp. 128-142
    • Rohloff, M.1
  • 45
    • 84255212267 scopus 로고    scopus 로고
    • The service portfolio of a BPM center of excellence
    • J. vom Brocke & M. Rosemann (Eds). Berlin: Springer
    • Rosemann, M. (2010). The service portfolio of a BPM center of excellence. In J. vom Brocke & M. Rosemann (Eds), Handbook on business process management 2 (pp. 267-284). Berlin: Springer.
    • (2010) Handbook on business process management 2 , pp. 267-284
    • Rosemann, M.1
  • 46
    • 84943409685 scopus 로고    scopus 로고
    • The six core elements of business process management
    • J. vom Brocke & M. Rosemann (Eds.). Berlin: Springer
    • Rosemann, M., & vom Brocke, J. (2010). The six core elements of business process management. In J. vom Brocke & M. Rosemann (Eds.), Handbook on Business Process Management 1 (pp. 107-122). Berlin: Springer.
    • (2010) Handbook on Business Process Management 1 , pp. 107-122
    • Rosemann, M.1    vom Brocke, J.2
  • 49
    • 0035638261 scopus 로고    scopus 로고
    • The dynamics of alignment: Insights from a punctuated equilibrium model
    • Sabherwal, R., Hirschheim, R., & Goles, T. (2001). The dynamics of alignment: Insights from a punctuated equilibrium model. Organization Science, 12(2), 179-197.
    • (2001) Organization Science , vol.12 , Issue.2 , pp. 179-197
    • Sabherwal, R.1    Hirschheim, R.2    Goles, T.3
  • 50
    • 33845767551 scopus 로고    scopus 로고
    • Understanding business process change failure: An actor-network perspective
    • Sarker, S., Sarker, S., & Sidorova, A. (2006). Understanding business process change failure: An actor-network perspective. Journal of Management Information Systems, 23(1), 51-86.
    • (2006) Journal of Management Information Systems , vol.23 , Issue.1 , pp. 51-86
    • Sarker, S.1    Sarker, S.2    Sidorova, A.3
  • 51
    • 0002420825 scopus 로고    scopus 로고
    • Qualitative research: Meanings or practices?
    • Silverman, D. (1998). Qualitative research: Meanings or practices? Information Systems Journal, 8(1), 3-20.
    • (1998) Information Systems Journal , vol.8 , Issue.1 , pp. 3-20
    • Silverman, D.1
  • 52
    • 84921745002 scopus 로고    scopus 로고
    • Organizational learning as evolution: The promise of generalized Darwinism for organization science
    • Stoelhorst, J.-W., & Huizing, A. (2005). Organizational learning as evolution: The promise of generalized Darwinism for organization science. Sprouts: Working Papers on Information Systems, 5(11).
    • (2005) Sprouts: Working Papers on Information Systems , vol.5 , Issue.11
    • Stoelhorst, J.-W.1    Huizing, A.2
  • 53
    • 0342775775 scopus 로고    scopus 로고
    • Dynamic capabilities and strategic management
    • Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533.
    • (1997) Strategic Management Journal , vol.18 , Issue.7 , pp. 509-533
    • Teece, D.J.1    Pisano, G.2    Shuen, A.3
  • 54
    • 76449093336 scopus 로고    scopus 로고
    • The critical success factors of business process management
    • Trkman, P. (2010). The critical success factors of business process management. International Journal of Information Management, 30(2), 125-134.
    • (2010) International Journal of Information Management , vol.30 , Issue.2 , pp. 125-134
    • Trkman, P.1
  • 55
    • 21844497076 scopus 로고
    • Explaining development and change in organizations
    • van de Ven, A. H., & Poole, M. S. (1995). Explaining development and change in organizations. Academy of Management Review, 20(3), 510-540.
    • (1995) Academy of Management Review , vol.20 , Issue.3 , pp. 510-540
    • van de Ven, A.H.1    Poole, M.S.2
  • 57
    • 9744223613 scopus 로고    scopus 로고
    • The resource-based view and information systems research: Review, extension and suggestions for future research
    • Wade, M., & Hulland, J. (2004). The resource-based view and information systems research: Review, extension and suggestions for future research. MIS Quarterly, 28(1), 107-142.
    • (2004) MIS Quarterly , vol.28 , Issue.1 , pp. 107-142
    • Wade, M.1    Hulland, J.2
  • 58
    • 30944464392 scopus 로고    scopus 로고
    • From process logic to business logic-a cognitive approach to business process management
    • Wang, M. H., & Wang, H. Q. (2006). From process logic to business logic-a cognitive approach to business process management. Information & Management, 43(2), 179-193.
    • (2006) Information & Management , vol.43 , Issue.2 , pp. 179-193
    • Wang, M.H.1    Wang, H.Q.2
  • 60
    • 70450033559 scopus 로고
    • An assessment of the contingency theory of management information systems
    • Weill, P., & Olson, M. (1989). An assessment of the contingency theory of management information systems. Journal of Management Information Systems, 6(1), 59-85.
    • (1989) Journal of Management Information Systems , vol.6 , Issue.1 , pp. 59-85
    • Weill, P.1    Olson, M.2
  • 61
    • 0141792319 scopus 로고    scopus 로고
    • Understanding dynamic capabilities
    • Winter, S. G. (2003). Understanding dynamic capabilities. Strategic Management Journal, 24(10), 991-995.
    • (2003) Strategic Management Journal , vol.24 , Issue.10 , pp. 991-995
    • Winter, S.G.1
  • 63
    • 0036014175 scopus 로고    scopus 로고
    • Deliberate learning and the evolution of dynamic capabilities
    • Zollo, M., & Winter, S. G. (2002). Deliberate learning and the evolution of dynamic capabilities. Organization Science, 13(3), 339-351.
    • (2002) Organization Science , vol.13 , Issue.3 , pp. 339-351
    • Zollo, M.1    Winter, S.G.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.