-
2
-
-
0041011178
-
Emotional labor in service roles: The influence of identity
-
Ashforth, B. E., & Humphrey, R. H. (1993). Emotional labor in service roles: The influence of identity. The Academy of Management Review, 18(1), pp. 88–115.
-
(1993)
The Academy of Management Review
, vol.18
, Issue.1
, pp. 88-115
-
-
Ashforth, B.E.1
Humphrey, R.H.2
-
3
-
-
0004144155
-
-
Cambridge, MA: Harvard University Press
-
Bruner, J. (1990). Acts of meaning. Cambridge, MA: Harvard University Press.
-
(1990)
Acts of Meaning
-
-
Bruner, J.1
-
4
-
-
0141828859
-
The social consequences of expressive suppression
-
Butler, E. A., Egloff, B., Wilhelm, F. H., Smith, N. C., Erickson, E. A., & Gross, J. J. (2003). The social consequences of expressive suppression. Emotion, 3, 48–67.
-
(2003)
Emotion
, vol.3
, pp. 48-67
-
-
Butler, E.A.1
Egloff, B.2
Wilhelm, F.H.3
Smith, N.C.4
Erickson, E.A.5
Gross, J.J.6
-
5
-
-
33947253502
-
Emotion regulation and culture: Are the social consequences of emotion suppression culture-specific?
-
Butler, E.A., Lee, T. L., Gross, J. J. (2007). Emotion regulation and culture: Are the social consequences of emotion suppression culture-specific? Emotion 7(1), 30–48.
-
(2007)
Emotion
, vol.7
, Issue.1
, pp. 30-48
-
-
Butler, E.A.1
Lee, T.L.2
Gross, J.J.3
-
6
-
-
78549252755
-
Anger suppression, interdependent selfconstrual, and depression among asian american and european american college students
-
Cheung, R. Y. M., & Park, I. J. K. (2010). Anger suppression, interdependent selfconstrual, and depression among Asian American and European American college students. Cultural Diversity & Ethnic Minority, 16(4), 517–525.
-
(2010)
Cultural Diversity & Ethnic Minority
, vol.16
, Issue.4
, pp. 517-525
-
-
Cheung, R.Y.M.1
Park, I.J.K.2
-
8
-
-
79957643136
-
Norms for experiencing emotions in different cultures: Inter- and intranational differences
-
Eid, M., & Diener, E. (2001). Norms for experiencing emotions in different cultures: Inter- and intranational differences. Journal of Personality and Social Psychology, 81, 869–885.
-
(2001)
Journal of Personality and Social Psychology
, vol.81
, pp. 869-885
-
-
Eid, M.1
Diener, E.2
-
10
-
-
84917243407
-
Emotional labor: Overview of definitions, theories, and evidence
-
A. A. Grandey, J. M. Diefendorff & D. E. Rupp (Eds.), New York, NY: Psychology Press/Routledge
-
Grandey, A. A., Diefendorff, J. M., & Rupp, D. E. (2013). Emotional labor: Overview of definitions, theories, and evidence. in A. A. Grandey, J. M. Diefendorff & D. E. Rupp (Eds.), Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work. New York, NY: Psychology Press/Routledge.
-
(2013)
Emotional Labor in the 21St Century: Diverse Perspectives on Emotion Regulation at Work
-
-
Grandey, A.A.1
Diefendorff, J.M.2
Rupp, D.E.3
-
11
-
-
26444460235
-
Must “service with a smile” be stressful? The moderating role of personal control for american and french employees
-
Grandey, A. A., Fisk, G. M., & Steiner, D. D. (2005). Must “service with a smile” be stressful? The moderating role of personal control for American and French employees. Journal of Applied Psychology, 90, 893–904.
-
(2005)
Journal of Applied Psychology
, vol.90
, pp. 893-904
-
-
Grandey, A.A.1
Fisk, G.M.2
Steiner, D.D.3
-
12
-
-
84993078993
-
Emotion display rules at work in the global service economy: The special case of the customer
-
Grandey, A., Rafaeli, A., Ravid, S., Wirtz, J., & Steiner, D. D. (2010). Emotion display rules at work in the global service economy: The special case of the customer. Journal of Service Management, 21(3), 388–412.
-
(2010)
Journal of Service Management
, vol.21
, Issue.3
, pp. 388-412
-
-
Grandey, A.1
Rafaeli, A.2
Ravid, S.3
Wirtz, J.4
Steiner, D.D.5
-
13
-
-
0242474299
-
Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being
-
Gross, J. J., & John, O. P. (2003). Individual differences in two emotion regulation processes: Implications for affect, relationships, and well-being. Journal of Personality and Social Psychology, 85, 348–362.
-
(2003)
Journal of Personality and Social Psychology
, vol.85
, pp. 348-362
-
-
Gross, J.J.1
John, O.P.2
-
14
-
-
0031058307
-
Hiding feelings: The acute effects of inhibiting negative and positive emotion
-
Gross, J. J., & Levenson, R. W. (1997). Hiding feelings: The acute effects of inhibiting negative and positive emotion. Journal of Abnormal Psychology, 106, 95–103.
-
(1997)
Journal of Abnormal Psychology
, vol.106
, pp. 95-103
-
-
Gross, J.J.1
Levenson, R.W.2
-
15
-
-
34548840369
-
Emotion regulation: Conceptual foundations
-
J.J. Gross (Ed.), New York, NY: Guilford Press
-
Gross, J. J., & Thompson, R.A. (2007). Emotion regulation: Conceptual foundations. in J.J. Gross (Ed.), Handbook of emotion regulation (pp. 3–24). New York, NY: Guilford Press.
-
(2007)
Handbook of Emotion Regulation
, pp. 3-24
-
-
Gross, J.J.1
Thompson, R.A.2
-
16
-
-
85047685107
-
Divergent consequences of success and failure in japan and north america: An investigation of self-improving motivations and malleable selves
-
Heine, S. J., Kitayama, S., Lehman, D. R., Takata, T., Ide, E., Leung, K., et al. (2001). Divergent consequences of success and failure in Japan and North America: An investigation of self-improving motivations and malleable selves. Journal of Personality and Social Psychology, 81(4), 599–615.
-
(2001)
Journal of Personality and Social Psychology
, vol.81
, Issue.4
, pp. 599-615
-
-
Heine, S.J.1
Kitayama, S.2
Lehman, D.R.3
Takata, T.4
Ide, E.5
Leung, K.6
-
17
-
-
0033208995
-
Is there a universal need for positive self-regard
-
Heine, S. J., Lehman, D. R., Markus, H. R., & Kitayama, S. (1999). Is there a universal need for positive self-regard. Psychological Review, 106(4), 766–794.
-
(1999)
Psychological Review
, vol.106
, Issue.4
, pp. 766-794
-
-
Heine, S.J.1
Lehman, D.R.2
Markus, H.R.3
Kitayama, S.4
-
21
-
-
79960365703
-
On the costs and benefits of emotional labor: A meta-analysis of three decades of research
-
Hülsheger, U. R., & Schewe, A. F. (2011). On the costs and benefits of emotional labor: A meta-analysis of three decades of research. Journal of Occupational Health Psychology, 16(3), 361–389.
-
(2011)
Journal of Occupational Health Psychology
, vol.16
, Issue.3
, pp. 361-389
-
-
Hülsheger, U.R.1
Schewe, A.F.2
-
22
-
-
84992986661
-
Cross-cultural conflict and expatriate management adjustment:An exploratory study
-
Jassawalla, A., Truglia, C., & Garvey, J. (2004). Cross-cultural conflict and expatriate management adjustment:An exploratory study. Management Decision, 42(7), 837–849.
-
(2004)
Management Decision
, vol.42
, Issue.7
, pp. 837-849
-
-
Jassawalla, A.1
Truglia, C.2
Garvey, J.3
-
23
-
-
0035529268
-
“Who am i?” the cultural psychology of the conceptual self
-
Kanagawa, C., Cross, S. E., & Markus, H. R. (2001). “Who am I?” The cultural psychology of the conceptual self. Personality and Social Psychology Bulletin, 27(1), 90–103.
-
(2001)
Personality and Social Psychology Bulletin
, vol.27
, Issue.1
, pp. 90-103
-
-
Kanagawa, C.1
Cross, S.E.2
Markus, H.R.3
-
24
-
-
0008008785
-
Nihonnjinnni okeru jitano ninnshiki: Jikohihan baiasuto tasyakouyou baiasu [a japanese mode of self-making: Self-criticism and other enhancement]
-
Karasawa, M. (2001). Nihonnjinnni okeru jitano ninnshiki: Jikohihan baiasuto tasyakouyou baiasu [A Japanese mode of self-making: Self-criticism and other enhancement]. Japanese Journal of Psychology, 72(4), 198–209.
-
(2001)
Japanese Journal of Psychology
, vol.72
, Issue.4
, pp. 198-209
-
-
Karasawa, M.1
-
25
-
-
0033420932
-
Deviance or uniqueness, harmony or conformity? A cultural analysis
-
Kim, H., & Markus, H. R. (1999). Deviance or uniqueness, harmony or conformity? A cultural analysis. Journal of Personality and Social Psychology, 77(4), 785–800.
-
(1999)
Journal of Personality and Social Psychology
, vol.77
, Issue.4
, pp. 785-800
-
-
Kim, H.1
Markus, H.R.2
-
26
-
-
0000285654
-
The pursuit of happiness and the realization of sympathy: Cultural patterns of self, social relations, and well-being
-
E. Diener & E. Suh (Eds.), Cambridge, MA: MIT Press
-
Kitayama, S., & Markus, H. R. (2000).The pursuit of happiness and the realization of sympathy: Cultural patterns of self, social relations, and well-being. in E. Diener & E. Suh (Eds.), Subjective well-being across cultures (pp. 113–161). Cambridge, MA: MIT Press.
-
(2000)
Subjective Well-Being across Cultures
, pp. 113-161
-
-
Kitayama, S.1
Markus, H.R.2
-
27
-
-
0031155901
-
Individual and collective processes in the construction of the self: Selfenhancement in the us and self-criticism in japan
-
Kitayama, S., Matsumoto, D., Markus, H. R., & Norasakkunkit, V. (1997). Individual and collective processes in the construction of the self: Selfenhancement in the US and self-criticism in Japan. Journal of Personality and Social Psychology, 72(6), 1245–1267.
-
(1997)
Journal of Personality and Social Psychology
, vol.72
, Issue.6
, pp. 1245-1267
-
-
Kitayama, S.1
Matsumoto, D.2
Markus, H.R.3
Norasakkunkit, V.4
-
28
-
-
4043079951
-
Is there any “free” choice?: Self and dissonance in two cultures
-
Kitayama, S., Snibbe, A. C., Markus, H. R., & Suzuki, T. (2004). Is there any “free” choice?: Self and dissonance in two cultures. Psychological Science, 15, 527–533.
-
(2004)
Psychological Science
, vol.15
, pp. 527-533
-
-
Kitayama, S.1
Snibbe, A.C.2
Markus, H.R.3
Suzuki, T.4
-
30
-
-
0001787273
-
Self in japanese culture
-
N. E. Rosenbergeer (Ed.), New York: Oxford University Press
-
Lebra, T. S. (1992). Self in Japanese culture. in N. E. Rosenbergeer (Ed.), Japanese sense of self. New York: Oxford University Press.
-
(1992)
Japanese Sense of Self
-
-
Lebra, T.S.1
-
31
-
-
85110734485
-
Mother and child in japanese socialization: A japan–us comparison
-
P. M. Greenfield, & R. R. Cocking (Eds.), Hillsdale: Erlbaum
-
Lebra, T. S. (1994). Mother and child in Japanese socialization: A Japan–US comparison. in P. M. Greenfield, & R. R. Cocking (Eds.), Cross-cultural roots of minority child development (pp. 259–274). Hillsdale: Erlbaum.
-
(1994)
Cross-Cultural Roots of Minority Child Development
, pp. 259-274
-
-
Lebra, T.S.1
-
33
-
-
12044258070
-
Culture and the self: Implications for cognition, emotion, and motivation
-
Markus, H. R., & Kitayama, S. (1991). Culture and the self: Implications for cognition, emotion, and motivation. Psychological Review, 98, 224–253.
-
(1991)
Psychological Review
, vol.98
, pp. 224-253
-
-
Markus, H.R.1
Kitayama, S.2
-
34
-
-
4043124917
-
Models of agency: Sociocultural diversity in the construction of action
-
J. J. Berman & V. Murphy-Berman (Eds.), Lincoln, NE: University of Nebraska Press
-
Markus, H. R., & Kitayama, S. (2003). Models of agency: Sociocultural diversity in the construction of action. in J. J. Berman & V. Murphy-Berman (Eds.), Cross-cultural differences in perspectives on the self (Vol. 49, pp. 18–74). Lincoln, NE: University of Nebraska Press.
-
(2003)
Cross-Cultural Differences in Perspectives on the Self
, vol.49
, pp. 18-74
-
-
Markus, H.R.1
Kitayama, S.2
-
35
-
-
0002808477
-
Selfways: Diversity in modes of cultural participation
-
U. Neisser, & D.A. Jopling (Eds.), Cambridge, UK: Cambridge University Press
-
Markus, H. R., Mullally, P. R., & Kitayama, S. (1997). Selfways: Diversity in modes of cultural participation. in U. Neisser, & D.A. Jopling (Eds.), The conceptual self in context: Culture, experience, self-understanding (pp. 13–61). Cambridge, UK: Cambridge University Press.
-
(1997)
The Conceptual Self in Context: Culture, Experience, Self-Understanding
, pp. 13-61
-
-
Markus, H.R.1
Mullally, P.R.2
Kitayama, S.3
-
36
-
-
39749184802
-
Placing the face in context: Cultural differences in the perception of facial emotion
-
Masuda, T., Ellsworth, P. C., Mesquita, B., Leu, J., Tanida, K., & van de Veerdonk, E. (2008). Placing the face in context: Cultural differences in the perception of facial emotion. Journal of Personality and Social Psychology, 94(3), 365–381.
-
(2008)
Journal of Personality and Social Psychology
, vol.94
, Issue.3
, pp. 365-381
-
-
Masuda, T.1
Ellsworth, P.C.2
Mesquita, B.3
Leu, J.4
Tanida, K.5
Van De Veerdonk, E.6
-
37
-
-
15244343831
-
Development and validation of a measure of display rule knowledge: The display rule assessment inventory
-
Matsumoto, D., Yoo, S. H., Hirayama, S., & Petrova, G. (2005). Development and validation of a measure of display rule knowledge: The display rule assessment inventory. Emotion, 5, 23–40.
-
(2005)
Emotion
, vol.5
, pp. 23-40
-
-
Matsumoto, D.1
Yoo, S.H.2
Hirayama, S.3
Petrova, G.4
-
38
-
-
44649150725
-
Culture, emotion regulation, and adjustment
-
Matsumoto, D., Yoo, S. H., Nakagawa, S., Anguas-Wong, A. M., Arriola, M., Bauer, L. M., et al. (2008). Culture, emotion regulation, and adjustment. Journal of Personality and Social Psychology, 94(6), 925–937.
-
(2008)
Journal of Personality and Social Psychology
, vol.94
, Issue.6
, pp. 925-937
-
-
Matsumoto, D.1
Yoo, S.H.2
Nakagawa, S.3
Anguas-Wong, A.M.4
Arriola, M.5
Bauer, L.M.6
-
39
-
-
77953535209
-
Cultural context moderates the relationship between emotion control values and cardiovascular challenge versus threat responses
-
Mauss, I. B., & Butler, E. A. (2010). Cultural context moderates the relationship between emotion control values and cardiovascular challenge versus threat responses. Biological Psychology, 84, 521–530.
-
(2010)
Biological Psychology
, vol.84
, pp. 521-530
-
-
Mauss, I.B.1
Butler, E.A.2
-
40
-
-
51249108238
-
The cultural regulation of emotions
-
J. J. Gross (Ed.), New York: Guilford Press
-
Mesquita, B., & Albert, D. (2007). The cultural regulation of emotions. in J. J. Gross (Ed.), The handbook of emotion regulation (pp. 486–503). New York: Guilford Press.
-
(2007)
The Handbook of Emotion Regulation
, pp. 486-503
-
-
Mesquita, B.1
Albert, D.2
-
41
-
-
34547878411
-
-
Unpublished manuscript
-
Mesquita, B., Karasawa, M., Haire, A., Izumi, S., Hayashi, A., Idzelis, M., et al. (2006). What do I feel: The role of cultural models in emotion representation. Unpublished manuscript.
-
(2006)
What Do I Feel: The Role of Cultural Models in Emotion Representation
-
-
Mesquita, B.1
Karasawa, M.2
Haire, A.3
Izumi, S.4
Hayashi, A.5
Idzelis, M.6
-
42
-
-
84930328432
-
The social psychology of emotions
-
S. Fiske & N. Macrae (Eds.), Thousand Oaks, CA: Sage
-
Mesquita, B., Marinetti, C., & Delvaux, E. (2012). The social psychology of emotions. in S. Fiske & N. Macrae (Eds.), Sage handbook of social cognition (pp. 297–317). Thousand Oaks, CA: Sage.
-
(2012)
Sage Handbook of Social Cognition
, pp. 297-317
-
-
Mesquita, B.1
Marinetti, C.2
Delvaux, E.3
-
43
-
-
21244448608
-
Culture and emotion: Models of agency as sources of cultural variation in emotion
-
N. H. Frijda, A. S. R. Manstead, & A. H. Fischer (Eds.), Cambridge, MA: Cambridge University Press
-
Mesquita, B., & Markus, H. R. (2004). Culture and emotion: Models of agency as sources of cultural variation in emotion. in N. H. Frijda, A. S. R. Manstead, & A. H. Fischer (Eds.), Feelings and emotions: The Amsterdam symposium (pp. 341–358). Cambridge, MA: Cambridge University Press.
-
(2004)
Feelings and Emotions: The Amsterdam Symposium
, pp. 341-358
-
-
Mesquita, B.1
Markus, H.R.2
-
44
-
-
23044533570
-
Cultural practices emphasize influence in the united states and adjustment in japan
-
Morling, B., Kitayama, S., & Miyamoto, Y. (2002). Cultural practices emphasize influence in the United States and adjustment in Japan. Personality and Social Psychology Bulletin, 28, 311–323.
-
(2002)
Personality and Social Psychology Bulletin
, vol.28
, pp. 311-323
-
-
Morling, B.1
Kitayama, S.2
Miyamoto, Y.3
-
45
-
-
62249182292
-
Self-reported use of display use in the netherlands and iran: Evidence for sociocultural influence
-
Novin, S., Banjeree, R., Dadhkah, A., & Rieffe, C. (2009). Self-reported use of display use in the Netherlands and Iran: Evidence for sociocultural influence. Social Development, 18(2), 397–411.
-
(2009)
Social Development
, vol.18
, Issue.2
, pp. 397-411
-
-
Novin, S.1
Banjeree, R.2
Dadhkah, A.3
Rieffe, C.4
-
46
-
-
0043210427
-
Goals, culture, and subjective well-being
-
Oishi, S., & Diener, E. (2003). Goals, culture, and subjective well-being. Personality and Social Psychology Bulletin, 29(8), 939–949.
-
(2003)
Personality and Social Psychology Bulletin
, vol.29
, Issue.8
, pp. 939-949
-
-
Oishi, S.1
Diener, E.2
-
47
-
-
79953079845
-
Willing and able to fake emotions: A closer examination of the link between emotional dissonance and employee well-being
-
Pugh, S. D., Groth, M., & Hennig-Thurau (2011). Willing and able to fake emotions: A closer examination of the link between emotional dissonance and employee well-being. Journal of Applied Psychology, 96(2), 377–390.
-
(2011)
Journal of Applied Psychology
, vol.96
, Issue.2
, pp. 377-390
-
-
Pugh, S.D.1
Groth, M.2
Hennig-Thurau3
-
48
-
-
0034276606
-
Emotion regulation and memory: The cognitive costs of keeping one’s cool
-
Richards, J. M., & Gross, J. J. (2000). Emotion regulation and memory: The cognitive costs of keeping one’s cool. Journal of Personality and Social Psychology, 79, 410–424.
-
(2000)
Journal of Personality and Social Psychology
, vol.79
, pp. 410-424
-
-
Richards, J.M.1
Gross, J.J.2
-
49
-
-
0034277814
-
The development of close relationships in japan and the united states: Paths of symbiotic harmony and generative tension
-
Rothbaum, F., Pott, M., Azuma, H., Miyake, K., & Weisz, J. (2000). The development of close relationships in Japan and the United States: Paths of symbiotic harmony and generative tension. Child Development, 71(5), 1121–1142.
-
(2000)
Child Development
, vol.71
, Issue.5
, pp. 1121-1142
-
-
Rothbaum, F.1
Pott, M.2
Azuma, H.3
Miyake, K.4
Weisz, J.5
-
50
-
-
0033111964
-
The moral emotion triad hypothesis: A mapping between three moral emotions (contempt, anger, disgust) and three moral ethics (community, autonomy, divinity)
-
Rozin, P., Lowery, L., Imada, S., & Haidt, J. (1999). The moral emotion triad hypothesis: A mapping between three moral emotions (contempt, anger, disgust) and three moral ethics (community, autonomy, divinity). Journal of Personality and Social Psychology, 76, 574–586.
-
(1999)
Journal of Personality and Social Psychology
, vol.76
, pp. 574-586
-
-
Rozin, P.1
Lowery, L.2
Imada, S.3
Haidt, J.4
-
51
-
-
59849118952
-
Variations of emotional display rules within and across cultures: A comparison between canada, usa, and japan
-
Safdar, S., Friedlmeier, W., Matsumoto, D., Yoo, S. H., Kwantes, C. T., Kakai, H., Yoo, S. H. (2009). Variations of emotional display rules within and across cultures: A comparison between Canada, USA, and Japan. Canadian Journal of Behavioural Science/Revue Canadienne des Sciences du Comportement, 41, 1–10.
-
(2009)
Canadian Journal of Behavioural Science/Revue Canadienne Des Sciences Du Comportement
, vol.41
, pp. 1-10
-
-
Safdar, S.1
Friedlmeier, W.2
Matsumoto, D.3
Yoo, S.H.4
Kwantes, C.T.5
Kakai, H.6
Yoo, S.H.7
-
52
-
-
34548626377
-
Culture and workways
-
S. Kitayama & D. Cohen (Eds.), New York: Guilford Press
-
Sanchez-Burks, J., & Lee, F. (2007). Culture and workways. in S. Kitayama & D. Cohen (Eds.), Handbook of Cultural Psychology (Vol 1, pp. 346–369). New York: Guilford Press.
-
(2007)
Handbook of Cultural Psychology
, vol.1
, pp. 346-369
-
-
Sanchez-Burks, J.1
Lee, F.2
-
53
-
-
0034244249
-
Cultural styles, relational schemas and prejudice against outgroups
-
Sanchez-Burks, J., Nisbett, R., & Ybarra, O. (2000). Cultural styles, relational schemas and prejudice against outgroups. Journal of Personality and Social Psychology, 79(2), 174–189.
-
(2000)
Journal of Personality and Social Psychology
, vol.79
, Issue.2
, pp. 174-189
-
-
Sanchez-Burks, J.1
Nisbett, R.2
Ybarra, O.3
-
55
-
-
0033095437
-
Why cultural psychology?
-
Shweder, R. A. (1999). Why cultural psychology? Ethos, 27(1), 62–73.
-
(1999)
Ethos
, vol.27
, Issue.1
, pp. 62-73
-
-
Shweder, R.A.1
-
56
-
-
83755172571
-
Is expressive suppression always associated with poorer psychological functioning? A cross-cultural comparison between european americans and hong kong chinese
-
Soto, J. A., Perez, C. R., Kim, Y.-H., Lee, E. A., & Minnick, M. R. (2011). Is expressive suppression always associated with poorer psychological functioning? A cross-cultural comparison between European Americans and Hong Kong Chinese. Emotion, 11, 1450–1455.
-
(2011)
Emotion
, vol.11
, pp. 1450-1455
-
-
Soto, J.A.1
Perez, C.R.2
Kim, Y.-H.3
Lee, E.A.4
Minnick, M.R.5
-
57
-
-
33747751584
-
In pursuit of modesty: Contextual emotional labour and the dilemma for working women in islamic societies
-
Syed, J., Ali, F., & Winstanley, D. (2005). In pursuit of modesty: Contextual emotional labour and the dilemma for working women in Islamic societies. International Journal of Work Organization, 1(2), 150–167.
-
(2005)
International Journal of Work Organization
, vol.1
, Issue.2
, pp. 150-167
-
-
Syed, J.1
Ali, F.2
Winstanley, D.3
-
60
-
-
84993804653
-
Ideal affect: Cultural causes and behavioral consequences
-
Tsai, J. (2007). Ideal affect: Cultural causes and behavioral consequences. Perspectives on Psychological Science, 2, 242–259.
-
(2007)
Perspectives on Psychological Science
, vol.2
, pp. 242-259
-
-
Tsai, J.1
-
61
-
-
33644922926
-
Cultural variation in affect valuation
-
Tsai, J. L., Knutson, B., & Fung, H. H. (2006). Cultural variation in affect valuation. Journal of Personality and Social Psychology, 90, 288–307.
-
(2006)
Journal of Personality and Social Psychology
, vol.90
, pp. 288-307
-
-
Tsai, J.L.1
Knutson, B.2
Fung, H.H.3
-
62
-
-
34547398519
-
Influence and adjustment goals: Sources of cultural differences in ideal affect
-
Tsai, J.L., Miao, F.F., Seppala, E., Fung, H.H., & Yeung, D.Y. (2007). Influence and adjustment goals: Sources of cultural differences in ideal affect. Journal of Personality and Social Psychology, 92, 1102–1117.
-
(2007)
Journal of Personality and Social Psychology
, vol.92
, pp. 1102-1117
-
-
Tsai, J.L.1
Miao, F.F.2
Seppala, E.3
Fung, H.H.4
Yeung, D.Y.5
-
63
-
-
70350314119
-
Emotions as within or between people? Cultural variation in lay theories of emotion expression and inference
-
Uchida, Y., Townsend, S. S. M., Markus, H. R., & Bergsieker, H. B. (2009). Emotions as within or between people? Cultural variation in lay theories of emotion expression and inference. Personality & Social Psychology Bulletin, 35(11), 1427–1439.
-
(2009)
Personality & Social Psychology Bulletin
, vol.35
, Issue.11
, pp. 1427-1439
-
-
Uchida, Y.1
Townsend, S.S.M.2
Markus, H.R.3
Bergsieker, H.B.4
-
64
-
-
84903443190
-
Call centers: Emotional labor over the phone
-
A. A. Grandey, J. M. Diefendorff & D. E. Rupp (Eds.), New York, NY: Psychology Press/Routledge
-
Van Jaarsveld, D., & Poster, W. (2013). Call centers: Emotional labor over the phone. in A. A. Grandey, J. M. Diefendorff & D. E. Rupp (Eds.), Emotional labor in the 21st century: Diverse perspectives on emotion regulation at work. New York, NY: Psychology Press/Routledge.
-
(2013)
Emotional Labor in the 21St Century: Diverse Perspectives on Emotion Regulation at Work
-
-
Van Jaarsveld, D.1
Poster, W.2
|