Exploring user satisfaction of the public e-services in the state of Qatar: Case of traffic violations e-service provided by the ministry of interior

20th Americas Conference on Information Systems, AMCIS 2014

Volumn , Issue , 2014, Pages

  Al Yafi, Karim ^a   Osman, Ibrahim H ^b   Hindi, Nitham M ^a  

^a QATAR UNIVERSITY   (Qatar)

^b AMERICAN UNIVERSITY OF BEIRUT   (Lebanon)

Author keywords

E government; E service; State of Qatar; Traffic violation e service; User satisfaction

Indexed keywords

DATA ENVELOPMENT ANALYSIS; INFORMATION SYSTEMS; INFORMATION USE;

E- SERVICES; E-GOVERNMENTS; FOUR DIMENSIONS; POTENTIAL USERS; STATE OF QATAR; TRAFFIC VIOLATION; USER SATISFACTION; USERS' SATISFACTIONS;

GOVERNMENT DATA PROCESSING;

EID: 84905992585     PISSN: None     EISSN: None     Source Type: Conference Proceeding    
DOI: None     Document Type: Conference Paper

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