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Volumn 8, Issue 2-3, 2011, Pages 185-207

E-government services in Oman: An employee's perspective

Author keywords

Adoption; Confidence; Developing countries; E government; Oman; Trust

Indexed keywords


EID: 79955381648     PISSN: 17407494     EISSN: 17407508     Source Type: Journal    
DOI: 10.1504/EG.2011.039836     Document Type: Article
Times cited : (17)

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