The E-Government paradox: Better customer service doesn't necessarily cost less

Government Information Quarterly

Volumn 25, Issue 2, 2008, Pages 149-154

  Bertot, John Carlo ^a   Jaeger, Paul T ^b  

^a FLORIDA STATE UNIVERSITY   (United States)

^b UNIVERSITY OF MARYLAND   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 40649101949     PISSN: 0740624X     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.giq.2007.10.002     Document Type: Editorial

References (31)

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