-
3
-
-
85005305538
-
The market for lemons: Quality uncertainty and the market mechanism
-
Akerlof, George, A. 1970. The market for lemons: Quality uncertainty and the market mechanism. Quarterly Journal of Economics 84 (3): 488-500.
-
(1970)
Quarterly Journal of Economics
, vol.84
, Issue.3
, pp. 488-500
-
-
Akerlof, G.A.1
-
5
-
-
0141907818
-
Comparing measures of citizen trust and user satisfaction as indicators of "good governance": Difficulties in linking trust and satisfaction indicators
-
Bouckaert, Geert, and Steven Van de Walle. 2003. Comparing measures of citizen trust and user satisfaction as indicators of "good governance": Difficulties in linking trust and satisfaction indicators. International Review of Administrative Sciences 69 (3): 329-43.
-
(2003)
International Review of Administrative Sciences
, vol.69
, Issue.3
, pp. 329-343
-
-
Bouckaert, G.1
Van De Walle, S.2
-
8
-
-
33746367439
-
Designing and implementing e-government systems: Critical implications for public administration and democracy
-
Brewer, Gene, A., Bruce J. Neubauer, and Karin Geiselhart. 2006. Designing and implementing e-government systems: Critical implications for public administration and democracy. Administration & Society 38 (4): 472-99.
-
(2006)
Administration & Society
, vol.38
, Issue.4
, pp. 472-499
-
-
Brewer, G.A.1
Neubauer, B.J.2
Geiselhart, K.3
-
9
-
-
0002501707
-
News frames, political cyncism, and media cyncism
-
Cappella, Joseph, and Kathleen Jamieson. 1996. News frames, political cyncism, and media cyncism. Annals of the American Academy of Political and Social Science 546: 71-84.
-
(1996)
Annals of the American Academy of Political and Social Science
, vol.546
, pp. 71-84
-
-
Cappella, J.1
Jamieson, K.2
-
10
-
-
0037787917
-
Interaction between states and citizens in the age of the Internet: E-government in the United States, Britain, and the European Union
-
Chadwick, Andrew, and Christopher May. 2003. Interaction between states and citizens in the age of the Internet: E-government in the United States, Britain, and the European Union. Governance: An International Journal of Policy and Administration 16: 271-300.
-
(2003)
Governance: An International Journal of Policy and Administration
, vol.16
, pp. 271-300
-
-
Chadwick, A.1
May, C.2
-
11
-
-
84903981363
-
Huge protest in Seoul threatens to topple government
-
Asia Pacific, June 10
-
Choe, Sang Hun. 2008. Huge protest in Seoul threatens to topple government. New York Times, Asia Pacific, June 10.
-
(2008)
New York Times
-
-
Choe, S.H.1
-
12
-
-
85045161918
-
Trust in government: The relative importance of service satisfaction, political factors, and demography
-
Christensen, Tom, and Per Laegried. 2005. Trust in government: The relative importance of service satisfaction, political factors, and demography. Public Performance and Management Review 28 (4): 487-511.
-
(2005)
Public Performance and Management Review
, vol.28
, Issue.4
, pp. 487-511
-
-
Christensen, T.1
Laegried, P.2
-
13
-
-
81855185570
-
Social amplification of risk in the Internet environment
-
Chung, Ik Jae. 2011. Social amplification of risk in the Internet environment. Risk Analysis 31 (3): 1-14.
-
(2011)
Risk Analysis
, vol.31
, Issue.3
, pp. 1-14
-
-
Chung, I.J.1
-
15
-
-
84903981364
-
-
DiMaggio, Paul, Eszter Hargittai, Russel Neuman, and John Robinson. 2001. Annual Review of Sociology 27: 30307-36.
-
(2001)
Annual Review of Sociology
, vol.27
, pp. 30307-30336
-
-
Dimaggio, P.1
Hargittai, E.2
Neuman, R.3
Robinson, J.4
-
16
-
-
33745607600
-
New public management is dead - Long live digital era governance
-
Dunleavy, Patrick, Helen Margetts, Simon Bastow, and Jane Tinkler. 2006. New public management is dead - long live digital era governance. Journal of Public Administration Research and Theory 16 (3): 467-94.
-
(2006)
Journal of Public Administration Research and Theory
, vol.16
, Issue.3
, pp. 467-494
-
-
Dunleavy, P.1
Margetts, H.2
Bastow, S.3
Tinkler, J.4
-
17
-
-
84903981365
-
The Economist intelligence unit's index of democracy 2010
-
ECI E. I. U.
-
ECI, E. I. U. 2010. The Economist intelligence unit's index of democracy 2010. The Economist.
-
(2010)
The Economist
-
-
-
20
-
-
36549046925
-
The power and politics of blogs
-
Farrell, Henry, and Daniel W. Drezner. 2008. The power and politics of blogs. Public Choice 134: 15-30.
-
(2008)
Public Choice
, vol.134
, pp. 15-30
-
-
Farrell, H.1
Drezner, D.W.2
-
23
-
-
69449098967
-
The participation divide? Political participation, trust in government, and e-government in Australia and New Zealand
-
Goldfinch, Shaun, Robin Gauld, and Peter Herbison. 2009. The participation divide? Political participation, trust in government, and e-government in Australia and New Zealand. Australian Journal of Public Administration 68 (3): 333-50.
-
(2009)
Australian Journal of Public Administration
, vol.68
, Issue.3
, pp. 333-350
-
-
Goldfinch, S.1
Gauld, R.2
Herbison, P.3
-
24
-
-
0033920115
-
Public trust in government: The US media as an agent of accountability?
-
Gordon, Margaret, T. 2000. Public trust in government: The US media as an agent of accountability? International Review of Administrative Sciences 66 (2): 297-310.
-
(2000)
International Review of Administrative Sciences
, vol.66
, Issue.2
, pp. 297-310
-
-
Gordon, M.T.1
-
25
-
-
33645697684
-
Organizing consent: The role of procedural fairness in political trust and compliance
-
Grimes, Marci. 2006. Organizing consent: The role of procedural fairness in political trust and compliance. European Journal of Political Research 45 (2): 285-315.
-
(2006)
European Journal of Political Research
, vol.45
, Issue.2
, pp. 285-315
-
-
Grimes, M.1
-
26
-
-
49149131537
-
South Korea's miraculous democracy
-
Hahm, C. 2008. South Korea's miraculous democracy. Journal of Democracy Volume 19 (3): 128-42.
-
(2008)
Journal of Democracy
, vol.19
, Issue.3
, pp. 128-142
-
-
Hahm, C.1
-
27
-
-
33745970722
-
Citizenship in the age of the Internet
-
Hermes, Joke. 2006. Citizenship in the age of the Internet. European Journal of Communication 21 (3): 295-309.
-
(2006)
European Journal of Communication
, vol.21
, Issue.3
, pp. 295-309
-
-
Hermes, J.1
-
28
-
-
0032219091
-
The political relevance of political trust
-
Hetherington, M. J. 1998. The political relevance of political trust. American Political Science Review 92 (4): 791-808.
-
(1998)
American Political Science Review
, vol.92
, Issue.4
, pp. 791-808
-
-
Hetherington, M.J.1
-
29
-
-
2542532231
-
Explaining the adoption of E-government features: A case study of Iowa county treasurers' offices
-
Ho, Alfred T., and Anna Ya Ni. 2004. Explaining the adoption of E-government features: A case study of Iowa county treasurers' offices. American Review of Public Administration 34 (2): 164-80.
-
(2004)
American Review of Public Administration
, vol.34
, Issue.2
, pp. 164-180
-
-
Ho, A.T.1
Ya Ni, A.2
-
30
-
-
84903981366
-
ICT as a buffer to change: A case study of the Seoul metropolitan government's Dasan call center
-
Forthcoming
-
Im, Tobin, Greg Porumbescu, and Hyunkuk Lee. Forthcoming. ICT as a buffer to change: A case study of the Seoul metropolitan government's Dasan call center. Public Performance and Management Review.
-
Public Performance and Management Review
-
-
Im, T.1
Porumbescu, G.2
Lee, H.3
-
32
-
-
48849115252
-
How is trust in government created? It begins at home, but ends in the parliament
-
Job, Jenny. 2005. How is trust in government created? It begins at home, but ends in the parliament. Australian Review of Public Affairs 6 (1): 1-23.
-
(2005)
Australian Review of Public Affairs
, vol.6
, Issue.1
, pp. 1-23
-
-
Job, J.1
-
33
-
-
37049007908
-
Assessing the relation between satisfaction with public service delivery, and trust in government: The impact of predisposition of citizens toward government
-
Kampen, Jarl K., Steven Van de Walle, and Geert Bouckaert. 2006. Assessing the relation between satisfaction with public service delivery, and trust in government: The impact of predisposition of citizens toward government. Public Performance and Management Review 29 (4): 387-404.
-
(2006)
Public Performance and Management Review
, vol.29
, Issue.4
, pp. 387-404
-
-
Kampen, J.K.1
Van De Walle, S.2
Bouckaert, G.3
-
34
-
-
0009196880
-
The transformation of governance: Globalization, devolution, and the role of government
-
Kettl, Donald, F. 2000. The transformation of governance: Globalization, devolution, and the role of government. Public Administration Review 60 (6): 488-97.
-
(2000)
Public Administration Review
, vol.60
, Issue.6
, pp. 488-497
-
-
Kettl, D.F.1
-
36
-
-
27644594594
-
The role of trust in the modern administrative state: An integrative model
-
Kim, Seok Eun. 2005. The role of trust in the modern administrative state: An integrative model. Administration & Society 37 (5): 611-35.
-
(2005)
Administration & Society
, vol.37
, Issue.5
, pp. 611-635
-
-
Kim, S.E.1
-
37
-
-
77956141522
-
Public trust in government in Japan and South Korea: Does the rise of critical citizens matter?
-
Kim, Soonhee. 2010. Public trust in government in Japan and South Korea: Does the rise of critical citizens matter? Public Administration Review 70 (5): 801-10.
-
(2010)
Public Administration Review
, vol.70
, Issue.5
, pp. 801-810
-
-
Kim, S.1
-
38
-
-
0038468818
-
Down and down we go: Trust and compliance in South Korea
-
Lee, Aie Rie. 2003. Down and down we go: Trust and compliance in South Korea. Social Science Quarterly 84 (2): 329-43.
-
(2003)
Social Science Quarterly
, vol.84
, Issue.2
, pp. 329-343
-
-
Lee, A.R.1
-
39
-
-
0001968728
-
Familiarity, confidence, trust: Problems and alternatives
-
ed. D. Gambetta. Oxford, UK: Oxford Univ. Press
-
Luhman, Niklas. 2000. Familiarity, confidence, trust: problems and alternatives. In Trust: Making and breaking cooperative relations, ed. D. Gambetta, 94-107. Oxford, UK: Oxford Univ. Press.
-
(2000)
Trust: Making and Breaking Cooperative Relations
, pp. 94-107
-
-
Luhman, N.1
-
41
-
-
0001997333
-
Power shift
-
Mathews, Jessica T. 1997. Power shift. Foreign Affairs 76 (1): 50-66.
-
(1997)
Foreign Affairs
, vol.76
, Issue.1
, pp. 50-66
-
-
Mathews, J.T.1
-
42
-
-
0031486877
-
Trust, distrust and skepticism: Popular evaluations of civil and political institutions in post-communist societies
-
Mishler, William, and Richard Rose. 1997. Trust, distrust and skepticism: Popular evaluations of civil and political institutions in post-communist societies. Journal of Politics 59 (2): 418-51.
-
(1997)
Journal of Politics
, vol.59
, Issue.2
, pp. 418-451
-
-
Mishler, W.1
Rose, R.2
-
43
-
-
12844270525
-
Does managerial orientation matter? the adoption of reinventing government and e-government at the municipal level
-
Moon, Myung-jae, and Donald Norris. 2005. Does managerial orientation matter? The adoption of reinventing government and e-government at the municipal level. Information Systems Journal 15 (1): 43-60.
-
(2005)
Information Systems Journal
, vol.15
, Issue.1
, pp. 43-60
-
-
Moon, M.-J.1
Norris, D.2
-
45
-
-
0037925420
-
Television use and social capital: Testing Putnam's time displacement hypothesis
-
Moy, Patricia, Dietram Sheufele, and Lance Holbert. 1999. Television use and social capital: Testing Putnam's time displacement hypothesis. Mass Communication and Society 2 (1-2): 27-45.
-
(1999)
Mass Communication and Society
, vol.2
, Issue.1-2
, pp. 27-45
-
-
Moy, P.1
Sheufele, D.2
Holbert, L.3
-
50
-
-
0030243470
-
Does television erode social capital? A reply to Putnam
-
Norris, Pippa. 1996. Does television erode social capital? A reply to Putnam. PS: Political Science and Politics 29 (3): 474-80.
-
(1996)
PS: Political Science and Politics
, vol.29
, Issue.3
, pp. 474-480
-
-
Norris, P.1
-
51
-
-
0003141504
-
Introduction: The decline of confidence in government
-
ed. J. Nye Jr., P. Zelikow, and D. King. Cambridge, MA: Harvard Univ. Press
-
Nye, Joseph, Jr. 1997. Introduction: The decline of confidence in government. In Why people don't trust government, ed. J. Nye Jr., P. Zelikow, and D. King, 1-18. Cambridge, MA: Harvard Univ. Press.
-
(1997)
Why People Don't Trust Government
, pp. 1-18
-
-
Nye Jr., J.1
-
52
-
-
84903981360
-
Households with access to the Internet in selected OECD countries
-
OECD
-
OECD. 2010. Households with access to the Internet in selected OECD countries. OECD Key Indicators for 2010.
-
(2010)
OECD Key Indicators for 2010
-
-
-
53
-
-
0001271048
-
Fall from grace: The public's loss of faith in government
-
ed. J. Nye Jr., P. Zelikow, and D. King. Cambridge, MA: Harvard Univ. Press
-
Orren, Gary. 1997. Fall from grace: The public's loss of faith in government. In Why people don't trust government, ed. J. Nye Jr., P. Zelikow, and D. King, 77-108. Cambridge, MA: Harvard Univ. Press.
-
(1997)
Why People Don't Trust Government
, pp. 77-108
-
-
Orren, G.1
-
56
-
-
84877940917
-
Factors influencing the success of participatory e-government applications in Romania and South Korea
-
Porumbescu, Greg, Catalin Vrabie, Jiho Ahn, and Tobin Im. 2012. Factors influencing the success of participatory e-government applications in Romania and South Korea. Korean Journal of Policy Studies 27 (1): 1-21.
-
(2012)
Korean Journal of Policy Studies
, vol.27
, Issue.1
, pp. 1-21
-
-
Porumbescu, G.1
Vrabie, C.2
Ahn, J.3
Im, T.4
-
58
-
-
84971108567
-
Tuning in, tuning out: The strange disappearance of social capital in America
-
Putnam, Robert D. 1995. Tuning in, tuning out: The strange disappearance of social capital in America. PS: Political Science & Politics 28 (4): 664-83.
-
(1995)
PS: Political Science & Politics
, vol.28
, Issue.4
, pp. 664-683
-
-
Putnam, R.D.1
-
60
-
-
0014178927
-
A new scale for the measurement of interpersonal trust
-
Rotter, Julian. 1967. A new scale for the measurement of interpersonal trust. Journal of Personality 35 (4): 651-65.
-
(1967)
Journal of Personality
, vol.35
, Issue.4
, pp. 651-665
-
-
Rotter, J.1
-
61
-
-
0039498986
-
Trust, democracy, and public management: A theoretical argument
-
Ruscio, Kenneth P. 1996. Trust, democracy, and public management: A theoretical argument. Journal of Public Administration Research and Theory 6 (3): 461-77.
-
(1996)
Journal of Public Administration Research and Theory
, vol.6
, Issue.3
, pp. 461-477
-
-
Ruscio, K.P.1
-
62
-
-
85011530347
-
Trust, taxes, and compliance
-
ed. V. Braithwaite and M. Levi. New York, NY: Russell Sage Foundation
-
Scholz, John T. 1998. Trust, taxes, and compliance. In Trust and governance, ed. V. Braithwaite and M. Levi, 135-66. New York, NY: Russell Sage Foundation.
-
(1998)
Trust and Governance
, pp. 135-166
-
-
Scholz, J.T.1
-
63
-
-
33745292998
-
"E" the people: Do U.S. Municipal government websites support public involvement?
-
Scott, James, K. 2006. "E" the people: Do U.S. municipal government websites support public involvement? Public Administration Review, 66 (3): 341-353.
-
(2006)
Public Administration Review
, vol.66
, Issue.3
, pp. 341-353
-
-
Scott, J.K.1
-
66
-
-
7444259759
-
The effects of internet use on political participation: Evidence from and agency online discussion forum
-
Stanley, J. Woody, and Christopher Weare. 2004. The effects of internet use on political participation: Evidence from and agency online discussion forum. Administration & Society 36 (5): 502-27.
-
(2004)
Administration & Society
, vol.36
, Issue.5
, pp. 502-527
-
-
Stanley, J.W.1
Weare, C.2
-
67
-
-
0034109491
-
Capital market liberalization, economic growth, and instability
-
Stiglitz, Jeffrey. 2000. Capital market liberalization, economic growth, and instability. World Development 28 (6): 1075-86.
-
(2000)
World Development
, vol.28
, Issue.6
, pp. 1075-1086
-
-
Stiglitz, J.1
-
68
-
-
0013466370
-
Values of public relations
-
ed. Otto Lerbinger and Sulliva. New York, NY: Basic Books
-
Sullivan, Albert. 1965. Values of public relations. In Information, influence, & communication: A reader in public relations, ed. Otto Lerbinger and Sulliva, 412-39. New York, NY: Basic Books.
-
(1965)
Information, Influence, & Communication: A Reader in Public Relations
, pp. 412-439
-
-
Sullivan, A.1
-
69
-
-
0032350957
-
Maintaining and restoring public trust in government agencies and their employees
-
Thomas, Craig W. 1998. Maintaining and restoring public trust in government agencies and their employees. Administration and Society 30 (2): 166-93.
-
(1998)
Administration and Society
, vol.30
, Issue.2
, pp. 166-193
-
-
Thomas, C.W.1
-
70
-
-
0141755319
-
Unraveling the effects of the Internet on political participation
-
Tolbert, Christine J., and Ramona S. McNeal. 2003. Unraveling the effects of the Internet on political participation. Political Research Quarterly 56 (175): 175-85.
-
(2003)
Political Research Quarterly
, vol.56
, Issue.175
, pp. 175-185
-
-
Tolbert, C.J.1
McNeal, R.S.2
-
71
-
-
33745314475
-
The effects of e-government on trust and confidence in government
-
Tolbert, Caroline J., and Karen Mossberger. 2006. The effects of e-government on trust and confidence in government. Public Administration Review 66 (3): 354-69.
-
(2006)
Public Administration Review
, vol.66
, Issue.3
, pp. 354-369
-
-
Tolbert, C.J.1
Mossberger, K.2
-
73
-
-
0032148419
-
Social capital, television, and the "mean world."
-
Uslaner, Eric. 1998. Social capital, television, and the "mean world." Political Psychology 19 (3): 441-67.
-
(1998)
Political Psychology
, vol.19
, Issue.3
, pp. 441-467
-
-
Uslaner, E.1
-
75
-
-
40749086270
-
The foundations of trust: Macro and micro
-
-. 2008. The foundations of trust: Macro and micro. Cambridge Journal of Economics 32: 289-94.
-
(2008)
Cambridge Journal of Economics
, vol.32
, pp. 289-294
-
-
Uslaner, E.1
-
76
-
-
27744526324
-
Inequality, trust, and civic engagement
-
Uslaner, Eric, and Mitchell Brown. 2005. Inequality, trust, and civic engagement. American Politics Research 33 (6): 868-94.
-
(2005)
American Politics Research
, vol.33
, Issue.6
, pp. 868-894
-
-
Uslaner, E.1
Brown, M.2
-
77
-
-
85071217790
-
Public service performance and trust in government: The problem of causality
-
Van de Walle, Steven, and Geert Bouckaert. 2003. Public service performance and trust in government: The problem of causality. International Journal of Public Administration 26 (8, 9): 891-913.
-
(2003)
International Journal of Public Administration
, vol.26
, Issue.8-9
, pp. 891-913
-
-
Van De Walle, S.1
Bouckaert, G.2
-
78
-
-
3042816331
-
Expectations, performance, and citizen satisfaction with urban services
-
Van Ryzin, Greg G. 2004. Expectations, performance, and citizen satisfaction with urban services. Journal of Policy Analysis and Management 23 (3): 433-48.
-
(2004)
Journal of Policy Analysis and Management
, vol.23
, Issue.3
, pp. 433-448
-
-
Van Ryzin, G.G.1
-
79
-
-
70350478095
-
Pieces of a puzzle: Linking government performance, citizen satisfaction, and trust
-
-. 2007. Pieces of a puzzle: Linking government performance, citizen satisfaction, and trust. Public Performance & Management Review 30 (4): 521-35.
-
(2007)
Public Performance & Management Review
, vol.30
, Issue.4
, pp. 521-535
-
-
Van Ryzin, G.G.1
-
80
-
-
0242539976
-
Managerial quality, administrative performance, and trust in governance revisited: A follow up study of causality
-
Vigoda-Gadot, Eran, and Fany Yuval. 2003. Managerial quality, administrative performance, and trust in governance revisited: A follow up study of causality. International Journal of Public Sector Management 16 (7): 502-22.
-
(2003)
International Journal of Public Sector Management
, vol.16
, Issue.7
, pp. 502-522
-
-
Vigoda-Gadot, E.1
Yuval, F.2
-
81
-
-
37449013437
-
Agenda setting and the blogosphere: An analysis of the relationship between mainstream media and political blogs
-
Wallsten, Kevin. 2007. Agenda setting and the blogosphere: An analysis of the relationship between mainstream media and political blogs. Review of Policy Research 24 (6): 567-87.
-
(2007)
Review of Policy Research
, vol.24
, Issue.6
, pp. 567-587
-
-
Wallsten, K.1
-
85
-
-
0346961553
-
E-government and the transformation of service delivery and citizen attitudes
-
West, D. M. 2004. E-government and the transformation of service delivery and citizen attitudes. Public Administration Review 64: 15-27.
-
(2004)
Public Administration Review
, vol.64
, pp. 15-27
-
-
West, D.M.1
-
86
-
-
36549081277
-
New competencies in democratic communication? Blogs, agenda setting, and political participation
-
Woodly, Dana. 2008. New competencies in democratic communication? Blogs, agenda setting, and political participation. Public Choice 134: 109-23.
-
(2008)
Public Choice
, vol.134
, pp. 109-123
-
-
Woodly, D.1
-
87
-
-
36549081277
-
New competencies in democratic communication? Blogs, agenda setting and political participation
-
Woodly, Deva. 2009. New competencies in democratic communication? Blogs, agenda setting and political participation. Public Choice 134: 109-123.
-
(2009)
Public Choice
, vol.134
, pp. 109-123
-
-
Woodly, D.1
-
88
-
-
33645070294
-
The performance-trust link: Implications for performance measurement
-
Yang, Kaifeng, and Marc Holzer. 2006. The performance-trust link: Implications for performance measurement. Public Administration Review 66 (1): 114-26.
-
(2006)
Public Administration Review
, vol.66
, Issue.1
, pp. 114-126
-
-
Yang, K.1
Holzer, M.2
|